service TOYOTA SIENNA 2012 XL30 / 3.G Owners Manual

TABLE OF CONTENTSIndex
6
SIENNA_U (OM45477U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior ........... 630
Cleaning and protecting the vehicle interior ............ 635
4-2. Maintenance Maintenance requirements .................... 639
General maintenance ......... 642
Emission inspection and maintenance (I/M)
programs .......................... 646
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 647
Hood................................... 651
Positioning a floor jack ....... 653
Engine compartment .......... 655
Tires ................................... 672
Tire inflation pressure......... 683
Wheels ............................... 687
Air conditioning filter ........... 690
Wireless remote control/electronic key
battery .............................. 693
Checking and replacing fuses ................................ 696
Light bulbs .......................... 709 5-1. Essential information
Emergency flashers ............ 722
If your vehicle needs to be towed ................................ 723
If you think something is wrong ................................ 727
Fuel pump shut off system .............................. 728
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer
sounds... ........................... 729
If a warning message is displayed .......................... 744
If you have a flat tire (vehicles with run-flat
tires) ................................. 745
If you have a flat tire (vehicles with standard
tires) ................................. 747
If the engine will not start .... 762
If the shift lever cannot be shifted from P ................... 764
If you lose your keys ........... 766
If the electronic key does not operate properly ......... 767
If the battery is discharged ........................ 770
If your vehicle overheats..... 775
If the vehicle becomes stuck ................................. 778
If your vehicle has to be stopped in an
emergency ........................ 780
4Maintenance and care5When trouble arises

SIENNA_U (OM45477U)
26
Vehicle control and operation data recording
Your Toyota is equipped with sophisticated computers that record certain
information about your vehicle’s operation, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The data recorded varies according to the grade level and options the vehi-
cle is equipped with. The computers do not record conversations, sound or
pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
● Usage of date collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.

SIENNA_U (OM45477U)
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●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the leasing company for a leased vehicle) is obtained
• In response to an official requested by the police, a court of law or a gov- ernment agency
• Necessary, for use as a defense for Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on Toyota vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
details of the vehicle owner, and that only when deemed necessary
• Disclose summarized data cleared of vehicle identification information to a non-Toyota organization for research purposes
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbags, seat belt pretensioners, and wireless remote con-
trol batteries.

172 1-7. Safety information
SIENNA_U (OM45477U)
■If the SRS airbags deploy (inflate)
● Bruising and slight abrasions may result from contact with a deploying
(inflating) SRS airbag.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator)
as well as the front seats, and parts of the front and rear pillars and roof
side rail, may be hot for several minutes. The airbag itself may also be
hot.
● The windshield may crack.
● For Safety Connect subscribers, if the SRS airbags deploy or in the event
of a severe rear-end collision, the system is designed to send an emer-
gency call to the response center, notifying them of the vehicle’s location
(without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P.622)

352
2-5. Driving information
SIENNA_U (OM45477U)
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspect the level and specific grav-
ity of battery electrolyte.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires.
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.
■Before driving the vehicle
Perform the following according to the driving conditions:
●Do not try to forcibly open a window or move a wiper that is
frozen. Pour warm water over the frozen area to melt the ice.
Wipe away the water immediately to prevent it from freezing.
● To ensure proper operation of th e climate control system fan,
remove any snow that has accumulated on the air inlet vents
in front of the windshield.
● Remove any ice that has accumu lated on the vehicle chassis.
● Periodically check for and remove any excess ice or snow
that may have accumulated in the wheel well or on the
brakes.

360 2-5. Driving information
SIENNA_U (OM45477U)
Weight limits● The gross trailer weight must never exceed 3500 lb. (1588 kg).
● The gross combination weight must never exceed the GCWR
described below.
2WD models: 8900 lb. (4037 kg)
AWD models: 8990 lb. (4078 kg) ●The gross vehicle weight must
never exceed the GVWR indi-
cated on the Certification
Label.
● The gross axle weight on each
axle must never exceed the
GAWR indicated on the Certi-
fication Label.
● If the gross trailer weight is over the unbraked TWR, trailer service
brakes are required.
● If the gross trailer weight is over 2000 lbs. (907 kg), a sway control
device with sufficient capacity is required.

419
3-2. Using the audio system
3
Interior features
SIENNA_U (OM45477U)
■
Receiving XM® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts
provided under a separate subscription. Availability is limited to the 48 con-
tiguous states and 10 Canadian provinces.
● XM
® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A.–
Visit on the web at www.xmradio.com
or call 1-800-967-2346.
Canada–
Visit on the web at www.xmradio.ca
or call 1-877-209-0079.
● Radio ID
You will need the radio ID when activating XM
® service or reporting a
problem. Select “CH000” using or , and the receiver’s
8-character ID number will appear.
● Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accom-
panying Text Information of XM
® Satellite Radio.

531
3-5. Using the hand
s-free phone system (for cellular phone)
3
Interior features
SIENNA_U (OM45477U)
■Conditions under which th e system will not operate
● If using a mobile phone that does not support Bluetooth
®
●If the mobile phone is switched off
● If you are outside service range
● If the mobile phone is not connected
● If the mobile phone’s battery is low
● If the mobile phone is behind the seat or in the glove box or console box
● If metal is covering or touching the phone
■ When using the hands-free system
● The audio system and voice guidance are muted when making a call.
● If both parties speak at the same time, it may be difficult to hear.
● If the incoming call volume is overly loud, an echo may be heard.
● Try to face toward the microphone as much as possible when speaking.
● In the following circumstances, it may be difficult to hear the other party:
• When driving on unpaved roads
• When driving at high speeds
• When a window is open
• When the air conditioning is blowing directly on the microphone
• When the air conditioning is set to high
■ When transferring ownership of the vehicle
Be sure to initialize the system to prevent personal data from being improp-
erly accessed.

622
3-8. Other interior features
SIENNA_U (OM45477U)
Safety Connect
: If equipped
Safety Connect is a subscription-based telematics service that uses
Global Positioning System (GPS) data and embedded cellular tech-
nology to provide safety and security features to subscribers. Safety
Connect is supported by Toyota ’s designated response center,
which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select,
telematics hardware-equipped vehicles.
By using the Safety Connect servi ce, you are agreeing to be bound
by the Telematics Subscription Serv ice Agreement and its Terms and
Conditions, as in effect and amende d from time to time, a current
copy of which is available at Toyota.com. All use of the Safety Con-
nect service is subject to such then-applicable Terms and Condi-
tions.
■ System components
Microphone
LED light indicators
“SOS” button

623
3-8. Other interior features
3
Interior features
SIENNA_U (OM45477U)
■
Services
Subscribers have the following Sa fety Connect services avail-
able:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency
service providers. ( P. 625)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 626)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 626)
● Roadside Assistance
Provides drivers various on-road assistance. ( P. 626)
■ Subscription
After you have signed the Telema tics Subscription Service
Agreement and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact
your Toyota dealer, call 1-800-331-4331, or push the “SOS” but-
ton in your vehicle for further subscription details.