tires TOYOTA SIENNA 2020 Warranties & Maintenance Guides (in English)

BRIDGESTONE / FIRESTONE
58
Maximum Load and Inflation: The maximum load and maximum
inflation pressure is marked on each sidewall in metric and English
units. For example:
MAX LOAD 685 kg (1510 lbs) AT 240 kPa (35 psi) MAX PRESS
Note: The load and inflation values marked on the tire sidewall are
maximum permissible values for the tire only. Never assume that these
values are the actual maximum load capacity or recommended tire
pressure values for your vehicle. See “Tire Inflation Pressure,” “Tips
for Safe Tire Inflation,” and “Tips for Safe Loading” in this manual.
Ply Composition and Materials : The actual number of plies in
the sidewall and tread area and the generic name(s) of their cord
material(s) are marked on at least one sidewall. For example:
TREAD 2 PLY POLYESTER + 2 STEEL SIDEWALL 2 PLY POLYESTER
Radial: Radial ply tires will have the word “radial” on at least one
sidewall. An “R” in the tire size designation also indicates radial ply
construction.
Tubeless or Tube Type: Tires are marked as either “tubeless” or “tube
type,” whichever is applicable, on at least one sidewall.
Uniform Tire Quality Grading
The Uniform Tire Quality Grading (“UTQG”) standards are intended to
assist you in making an informed choice in your purchase of passenger
car tires by providing information indicating relative performance of
these tires in the areas of tread wear, wet braking traction (straight-
ahead), and temperature resistance. All passenger car tires must
conform to federal safety requirements in addition to these grades.
Treadwear
The treadwear grade is a comparative rating based on the wear rate
of the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear
one and one half (1 1/2) times as well on the government course as a

BRIDGESTONE / FIRESTONE
59
tire graded 100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart significantly
from the norm due to variation in driving habits, service practices and \
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are AA, A, B, and C.
Those grades represent the tire’s ability to stop on wet pavement
as measured under controlled conditions on specified government
test surfaces of asphalt and concrete. Warning: The traction grade
assigned to a tire is based on straight-ahead braking traction tests, and
does not include acceleration, cornering, hydroplaning, or peak traction\

characteristics.
Temperature
The temperature grades are A (the highest), B, and C, representing
the tire’s resistance to the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a specified indoor
laboratory test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The grade C corresponds
to a level of performance which all passenger car tires must meet
under the Federal Motor Vehicle Safety Standard No.109. Grades B
and A represent higher levels of performance on the laboratory test
wheel than the minimum required by law. Warning: The temperature
grade is established for a tire that is properly inflated and not over-
loaded. Excessive speed, underinflation, or excessive loading, either
separately or in combination, can cause heat buildup and a possible
tire failure.

BRIDGESTONE / FIRESTONE
60
Limited Warranty
Original Equipment Passenger and Light Truck Tires
Including Tires with Run-Flat Technology
Eligibility

This Limited Warranty covers BRIDGESTONE and FIRESTONE brand
passenger and light truck tires, including RFT and temporary spare
tires, originally installed by the vehicle manufacturer on a new vehicle\
.
You are covered under the terms of this Limited Warranty if the tire was
produced after July 4, 2004 (DOT serial 2704 or later) and has been
used only on the vehicle on which it was originally installed in non-
commercial service. Warranty conditions may be subject to change.
See https://www.bridgestonetire.com/customer-care/tire-warranties/full-
warranty for the most current warranty information.
What Is Warranted and for How Long
Before wearing down to 2/32 inch (1.6 mm) remaining original tread
depth (i.e. worn down to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of purchase (proof of
purchase date required; without proof of purchase date, then within
6 years from the date of tire manufacture), for any reason other than
those excluded in the section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that becomes unusable for any
reason within the manufacturer’s control will be replaced with an
equivalent new tire on the basis set forth in this Limited Warranty.
What This Limited Warranty Does Not Cover
This Limited Warranty does not cover the following: 1.
Tire damage or irregular wear due to:a.
Road hazards, including, without limitation: Puncture, cut,
impact break, stone drill, bruise, bulge, snag, etc.

BRIDGESTONE / FIRESTONE
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b. Improper use or operation, including, without limitation:
Improper inflation pressure, overloading, tire/wheel spinning,
use of an improper wheel, tire chain damage, misuse,
misapplication, negligence, tire alteration, or for racing or
competition purposes.
c.
Insufficient or improper maintenance , including, without
limitation: Failure to rotate tires as recommended in this
manual, wheel misalignment, worn suspension components,
improper tire mounting or demounting, tire/wheel assembly
imbalance, or other vehicle conditions, defects, or
characteristics.
d.
Contamination or degradation by petroleum products or
other chemicals, fire or other externally generated heat,
or water or other material trapped inside the tire during
mounting or inflation.
e.
Improper repair. Improper repair voids this Limited
Warranty.
f.
For RFT tires only, improper run-flat or low tire pressure
operation, including, without limitation: Exceeding speed,
distance, or other run-flat/low-pressure operation limitations.
2.
Rapid tread wear or wear-out. Original equipment tires have no
mileage warranty.
3.
Weather/ozone cracking after 4 years from date of tire
manufacture.
4.
Ride disturbance or vibration after 1/32 inch (0.8mm) of tread
wear use.
5.
Tires with sealant, balance, or other filler material that was not
originally applied or inserted by the tire manufacturer.
6.
Tires used in commercial service.
7.
Tires purchased and normally used outside the United States
and Canada.
8.
The cost of applicable federal, state, and local taxes.
9.
Failure to follow any of the safety and maintenance
recommendations or warnings contained in this manual.
This Limited Warranty is in addition to and/or may be limited by any
other applicable written warranty you may have received concerning
special tires or situations.

BRIDGESTONE / FIRESTONE
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Replacement Price
Radial passenger and light truck tires adjusted under this Limited
Warranty will be replaced free of charge during the first 25% of tread
wear or within 12 months from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 12 months
from the date of tire manufacture), whichever occurs first. During the
free replacement period, mounting and balancing are included free
of charge.
To determine the replacement price after the free tire replacement
period, the percent of used tread wear is multiplied by the current
selling price for the replacement tire(s). The appropriate taxes,
mounting, balancing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (subject to dealer
discretion) at a predetermined “Adjustment Price.”
Replacement Warranty
If you receive a replacement tire under this Limited Warranty, it will be
covered by the manufacturer’s warranty, if any, given on that tire at
that time.

Where To Go

Tire adjustments under this Limited Warranty will only be made at an
authorized Bridgestone Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages under “Tire Dealers”) or the internet at
www.bridgestonetire.com for the location nearest you.
Consumer Rights

This Limited Warranty gives you specific legal rights, and you may
also have other rights which vary from state to state or in Canada from \
province to province.
Conditions and Exclusions

To the extent permitted by law, Bridgestone Americas Tire Operations,
LLC disclaims all other warranties, including but not limited to the
implied warranties of merchantability and fitness for a particular

BRIDGESTONE / FIRESTONE
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purpose and any liability for incidental and consequential damages,
loss of time, loss of vehicle use, or inconvenience. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually using the tire
in the United States and Canada. For warranty conditions
outside the United States and Canada, see your local Bridgestone
Firestone distributor.
Obligations under this policy may not be enlarged or altered
by anyone.
In accordance with Federal Law, this Limited Warranty has been
designated as a “Limited Warranty.” Nothing in this Limited Warranty
is intended to be a representation that tire failures cannot occur. This
Limited Warranty is given in the United States by Bridgestone Americas
Tire Operations, LLC, 200 4th Avenue South, Nashville, TN 37201 and
in Canada by Bridgestone Firestone Canada Inc., 5770 Hurontario St.,
Suite 400, Mississauga, Ontario, Canada L5R 3G5.

Owner’s Obligations
In order to keep this Limited Warranty valid, we require you to have
your tires regularly inspected and rotated per the recommendations
outlined in the sections of this manual entitled “Tire Damage,
Inspection and Service Life” and “Radial Tire Rotation” and to furnish
proof of same in order to receive an adjustment. Such proof should
show the date, mileage, and servicing location. A sales receipt
containing this information will suffice. In addition, a “Maintenance
Record” is included on the back cover of this manual. It is your
obligation to maintain proper tire inflation pressures as specified
by the vehicle manufacturer and to operate the vehicle within tire/
vehicle load capacity and speed limitations. It is also your obligation \
to maintain proper wheel alignment and tire/wheel assembly balance.
To request an adjustment, you must present the tire to an authorized
Bridgestone Firestone retailer. Complete and sign the customer section
of the Bridgestone Americas Tire Operations, LLC Limited Warranty
adjustment form and pay appropriate replacement price, taxes,
disposal fee, and service charges, if any.

CONTINENTAL TIRE
65
Limited Warranty and Adjustment Policy for
Original Equipment Passenger Car & Light Truck
Tires (Including Temporary Spare Tires)
Eligibility
This Limited Warranty and Adjustment Policy (“Warranty”) applies to
the original owner of new Continental brand Passenger (PASS), Light
Truck (LT) and Temporary Spare (TS) tires that are the new vehicle
original equipment tires bearing the Continental brand name and
D.O.T.Tire Identification Number, operated in normal service, and used
on the same vehicle on which they were originally installed according
to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the
United States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
What Is the Adjustment Policy and How Long Is It
Applicable?
Basic Coverage
Eligible tires are covered by this Warranty for a maximum of 72 months
from the date of purchase, determined by the new vehicle registration
date or new vehicle sales invoice showing date of purchase.
Where to Go for Warranty Replacement
Contact the dealer where you purchased your vehicle or an
alternate authorized Continental brand tire dealer (Authorized Dealer)
to determine the eligible warranty coverage for your tires and how
to proceed.
Free Replacement Period
PASS & LT
If an eligible Continental brand PASS or LT tire becomes unserviceable
from a warrantable condition, other than those listed under Section
3, during the first 12 months or first 2/32nd of an inch (1.6 mm)
of treadwear (whichever comes first), it will be replaced with a

CONTINENTAL TIRE
68
• Failure to observe safety and maintenance precautions set forth in
Section 6.
ATTENTION AUTHORIZED DEALERS:
CONTINENTAL TIRE THE AMERICA’S, LLC (CTA) RESERVES THE
RIGHT TO THE FINAL INSPECTION DECISION ON CONDITIONS
FOR ALL RETURNED TIRES UNDER SECTION 3.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, AND CTA EXPRESSLY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. SOME U.S. STATES AND/OR CANADIAN
PROVINCES DO NOT ALLOW LIMITATIONS ON THE DURATION
OF AN IMPLIED WARRANTY, SO THE ABOVE MAY NOT APPLY
TO YOU.

TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS LIABILITY
FOR ALL CONSEQUENTIAL AND INCIDENTAL DAMAGES. THE
REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY.
SOME U.S. STATES AND/ OR CANADIAN PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TOYOU.THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM U.S. STATE TO STATE AND/
OR CANADIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO
CTA EMPLOYEE, RETAILER, OR DEALER HAS THE AUTHORITY
TO MAKE ANY WARRANTY, REPRESENTATION, PROMISE OR
AGREEMENT ON BEHALF OF CTA EXCEPT AS EXPRESSLY
WRITTEN IN THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY, IN OBSERVANCE OF U.S. FEDERAL LAW, THIS
LIMITED WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTA DOES NOT INTEND

CONTINENTAL TIRE
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TO REPRESENT THROUGH THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY THAT TIRE FAILURES CAN OR
CANNOT HAPPEN.
CTA’S Obligations
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Waranty become the property of CTA.
Owner’s Obligations
To make an eligible claim under this Warranty, the owner must
present a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local tire-
disposal fees and parts or service regardless of mileage or months of
service. This includes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
Safety Warning
Ignoring any of the safety and information contained in this Warranty
may result in tire failure, causing serious injury or death.•
Tire failure due to under inflation /overloading . Follow vehicle
owner’s manual or tire placard in vehicle for proper inflation
and loading.

CONTINENTAL TIRE
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• Explosion of tire/rim assembly due to improper tire mounting.
Tire mounting / demounting can be dangerous. It should be
performed only by a trained tire specialist using proper tools and
procedures. Prior to tire mounting/demounting, the U.S. Tire
Manufacturers Association wall charts and manuals should be
read to obtain the proper procedures. The failure to follow these
procedures may result in faulty positioning of the tire and/or rim,
that may cause the assembly to burst with force sufficient to cause
injury or death.
•
Tire failure due to damage. Inspect your tires frequently for
scrapes, bulges, separations, cuts, snags and other damage from
road hazards. Damage from impact can occur to the inner portions
of your tire without being visible to the outside. If you suspect a tire\

has been damaged from striking anything unusual in the road, you
must have the tire removed from the rim and inspected both inside
and out by a trained tire specialist. Air loss or unusual tire wear
can also be warning signs that a tire may have internal damage. If
you notice these conditions, have your tire inspected by a trained
individual.
•
Tire failure due to excessive tire spinning . Avoid tire spinning.
The centrifugal force generated by a free-spinning tire/rim
assembly may cause a sudden tire explosion resulting in vehicle
damage and/or serious injury or death. Never exceed 35 mph
(55 km/h) as indicated on your speedometer when your vehicle is
stuck in snow, mud or sand and your tire(s) is/ are spinning. Use
a gentle backward and forward rocking motion to free your vehicle
for continued driving. Never stand or permit anyone else to stand
near or behind a tire spinning while attempting to push a vehicle
that is stuck.
Self Supporting Runflat (SSR) Tire Owners
CTA does not recommend any repair to or reuse of punctured
Continental SSR tires.
Even a trained tire specialist may be unable to recognize internal
structural damage to a Self Supporting Runflat (SSR) tire resulting
from having been driven in an under inflated or zero inflation pressure
condition. Such damage may not be visible on the surface of the inner