mileage TOYOTA SOLARA 2006 Warranties & Maintenance Guides (in English)
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2006, Model line: SOLARA, Model: TOYOTA SOLARA 2006Pages: 38, PDF Size: 0.63 MB
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Both Toyota and your Toyota dealer are dedicated to serving your
automotive needs. Your complete satisfaction is our first priority. Should
you have a problem or concern — either during or after the warranty
period — please take the following steps to ensure the quickest possible
response:
Step 1
Discuss the situation with a dealership manager, such as the service
manager or customer relations manager. In most cases, a satisfactory
solution can be reached at this step.
Step 2
If the dealership does not address your concern to your satisfaction,
call the Toyota Customer Experience Center at
(800) 331Ð4331.If you
are hearing or speech impaired, call (800) 443 4999 (TDD).Please have the following information ready when you call:
¥Your Toyota’s vehicle identification number (located on the
driver’s side corner of the dashboard, under the window)
¥Current mileage on your vehicle
¥Name of your Toyota dealership
AToyota customer relations representative will assist you in
working with the dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved to your satisfaction, Toyota
offers additional assistance through the Dispute Settlement Program,
a dispute resolution program administered by the National Center for
Dispute Settlement. The purpose of the Dispute Settlement Program
is to resolve disputes through arbitration — a process by which two
parties authorize an independent third party to hear and resolve a dis
pute. The program is informal and free of charge. To request that your
If You Need Assistance
Introduction4
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case be reviewed through the program, complete the customer claim
form in the
Owner's Warranty Rights Notificationbooklet (found in your
glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 561109
Dallas, TX 75356 1109
If you would like to request a customer claim form, call the Toyota
Customer Experience Center at (800) 331 4331. When you call, pleasehave your vehicle identification number, the current mileage on your
Toyota and the names of your selling and servicing dealerships.
California residents:Toyota offers you assistance through an arbitration
program called the California Dispute Settlement Program (CDSP). A bro
chure about the program is found in your glove box. For additional infor
mation, call the Toyota Customer Experience Center at (800) 331 4331.
You may also contact the CDSP directly at (888) 300 6237. Failure to usethe CDSP may affect your rights and remedies under California’s “Lemon
Laws.”
Important:You must use the Dispute Settlement Program (or, in
California, the CDSP) before seeking remedies through a court action
pursuant to the Magnuson Moss Warranty Act. You may also be
required to use the Dispute Settlement Program or CDSP before
seeking remedies under the “Lemon Laws” of your state. Please
check the appropriate page of the
Owner’s Warranty Rights
Notification
booklet for the requirements applicable to your state.
This information about the Dispute Settlement Programs is correct as of
the date of printing. However, the programs may be changed without
notice. For the most current information about the programs, call theToyota Customer Experience Center at (800) 331 4331.
Introduction5
If You Need Assistance
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Restraint Systems Warranty
This warranty covers repairs needed to correct defects in materials or
workmanship of any seatbelt or air bag system supplied by Toyota,
subject to the exceptions indicated under “What Is Not Covered” on
pages 11–12.
Coverage is for 60 months or 60,000 miles, whichever occurs first.For vehicles sold and registered in the state of Kansas, the warranty for
seatbelts and related components is 10 years, regardless of mileage.
Corrosion Perforation Warranty
This warranty covers repair or replacement of any original body panel
that develops perforation from corrosion (rust through), subject to the
exceptions indicated under “What Is Not Covered” on pages 11–12.
Coverage is for 60 months, regardless of mileage.
For information on how to protect your vehicle from corrosion, see the
section entitled “Corrosion Prevention and Appearance Care” in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to failure of a warranted part,
towing service to the nearest authorized Toyota dealership is covered.
Your Warranties in Detail10
New Vehicle Limited Warranty