maintenance schedule TOYOTA SOLARA 2008 Warranties & Maintenance Guides (in English)

t Toyota, our top priority is always our customers. We know
your Toyota is an important part of your life and something you
depend on every day. That’s why we’re dedicated to building
products of the highest quality and reliability.
Our excellent warranty coverage is evidence that we stand behind the
quality of our vehicles. We’re confident — as you should be — that
your Toyota will provide you with many years of enjoyable driving.
To further demonstrate our commitment to our customers’ satisfaction,
occasionally we may establish a special policy adjustment to pay for
specific repairs that are no longer covered by warranty. When we estab-
lish such a policy adjustment, we mail details to all applicable owners
we have on record. That’s why it’s important to send in the card at the
back of this booklet if you change your address or if you’ve purchased
this vehicle from a previous owner.
To provide you with added protection against unexpected service costs,
we offer Toyota Extra Care vehicle service agreements and Toyota Auto
Care pre-paid maintenance programs. Both offer plans to meet a wide variety of needs. Your dealership can help you select the plan that’s
best for you.
Our goal is for every Toyota customer to enjoy outstanding quality,
dependability and peace of mind throughout their ownership experi-
ence. We want you to be a satisfied member of the Toyota family for
many miles to come.
This booklet describes the terms of Toyota warranty coverage
as well as general owner responsibilities. A separate publication
found in your glove box, the
Scheduled Maintenance Guide,
describes your vehicle’s maintenance requirements. Be sure to
review this publication carefully, since proper maintenance is
required to ensure that warranty coverage remains intact.
All information in this booklet is the latest available at the time of pub-
lication and, with the exception of the emission control warranties, is
subject to change without notice.
Introduction2
SATISFACTION DOWN THE ROAD
A
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Who Is the Warrantor
The warrantor for these limited warranties is Toyota Motor Sales,
U.S.A., Inc. (“Toyota”), 19001 South Western Avenue, Torrance,
California 90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2008 model-year Toyota vehicles (exclud-
ing Sequoia, Tundra and hybrid models) distributed by Toyota that are
originally sold by an authorized dealer in the United States and normal-
ly operated or touring in the United States, U.S. territories or Canada.
Warranty coverage is automatically transferred at no cost to subse-
quent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and conditions that may vary
depending on the part covered. A warranty for specific parts or sys-
tems, such as the Powertrain Warranty or Emission Performance
Warranty, is governed by the coverage set forth in that warranty as
well as the General Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s in-service date, which is
the first date the vehicle is either delivered to an ultimate purchaser,
leased, or used as a company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be made using new or remanufac-
tured parts. The decision whether a part should be repaired or replaced
will be made by the servicing Toyota dealership and/or Toyota. Parts
scheduled to be replaced as required maintenance are warranted until
their first replacement only.
Your Warranties in Detail7
GENERAL WARRANTY PROVISIONS
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You are responsible for performance of the required maintenance indi-
cated in the
Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim solely because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs. However, any failure or noncompliance caused by
improper maintenance or repairs is not covered by this warranty. To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use
of Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependent upon the use of any particular
brand of replacement parts and you may elect to use non-Genuine
Toyota Parts for maintenance and repairs. However, use of replace-
ment parts that are not equivalent in quality to Genuine Toyota Parts
may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must fol-
low the maintenance and replacement schedules for the parts you are
using. In addition, you should ensure that such parts are warranted by
their manufacturers to be equivalent to Genuine Toyota Parts.
MAINTENANCE REPLACEMENT PARTS
Your Warranties in Detail17
FEDERAL EMISSION CONTROL WARRANTY
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1) For three years or 50,000 miles, whichever occurs first:*
•If your vehicle fails a smog-check test, all necessary repairs and
adjustments will be made by Toyota to ensure that your vehicle
passes the test. This is your Emission Control System PERFOR-
MANCE WARRANTY.
•If an emissions-related part listed on pages 15–16 is defective,
the part will be repaired or replaced by Toyota. This is your
SHORT-TERM Emission Control System DEFECT WARRANTY.
Specific components may have longer coverage under the terms
of the Powertrain Warranty.
2) For seven years or 70,000 miles, whichever occurs first:*
•If an emissions-related part listed on pages 22–23 is defective,
the part will be repaired or replaced by Toyota. This is your
LONG-TERM Emission Control System DEFECT WARRANTY. You are responsible for performance of the required maintenance indi-
cated in the
Owner’s Manual and the Scheduled Maintenance Guide.
Toyota recommends that you retain all receipts covering maintenance
on your vehicle, but Toyota cannot deny warranty coverage solely for
the lack of receipts or your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your vehicle to a Toyota dealership
as soon as a problem exists. The warranty repairs should be completed
in a reasonable amount of time, not to exceed 30 days.
You should also be aware that Toyota may deny you warranty coverage
if your vehicle or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights and respon-
sibilities, you should contact the Toyota Customer Experience Center
at (800) 331-4331 or the California Air Resources Board, Mobile Source
Control Division, at 9528 Telstar Avenue, P.O. Box 8001, El Monte, CA
91734-8001.
MANUFACTURER’S WARRANTY COVERAGE OWNER’S WARRANTY RESPONSIBILITIES
Your Warranties in Detail21
CALIFORNIA EMISSION CONTROL WARRANTY
*For Camry 4-cylinder models certified as partial zero-emission vehicles (PZEV)
that are sold, registered and operated in California, Connecticut, Maine,
Massachusetts, New Hampshire, New Jersey, New York, Rhode Island or
Vermont, all emissions components are covered for 15 years or 150,000 miles,
whichever occurs first, for performance and defect.
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MAINTENANCE REPLACEMENT PARTS
You are responsible for performance of the required maintenance indi-
cated in the
Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim solely because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs. However, any failure or noncompliance caused by
improper maintenance or repairs is not covered by this warranty. To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use
of Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependent upon the use of any particular
brand of replacement parts and you may elect to use non-Genuine
Toyota Parts for maintenance and repairs. However, use of replace-
ment parts that are not equivalent in quality to Genuine Toyota Parts
may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must
follow the maintenance and replacement schedules for the parts you
are using. In addition, you should ensure that such parts are warranted
by their manufacturers to be equivalent to Genuine Toyota Parts.
Your Warranties in Detail24
CALIFORNIA EMISSION CONTROL WARRANTY
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GENERAL INFORMATION WHERE TO GO FOR MAINTENANCE
You are responsible for ensuring that your Toyota is operated and
maintained according to the instructions in the
Owner’s Manualand
the
Scheduled Maintenance Guide.
You should keep detailed records of vehicle maintenance, since under
some circumstances they may be required for warranty coverage. These
records should include date of service, mileage at time of service and a
description of service performed and/or parts installed. For your conve-
nience, a maintenance log is included in the
Scheduled Maintenance
Guide
. If you sell your vehicle, you should give your maintenance
records to the new owner.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, damage or
failures caused by lack of proper maintenance are not covered under
warranty. You may have maintenance performed on your vehicle by any qualified
person or facility. However, Toyota recommends having maintenance
performed by an authorized Toyota dealership.
Toyota dealership technicians are specially trained to maintain and repair
Toyota vehicles. They stay current on the latest service information
through Toyota technical bulletins, service publications and training
courses. Many are also certified through the Toyota Certification
Program, which involves a series of rigorous written examinations. Feel
free to ask any Toyota dealership to show you its technicians’ credentials.
You can be confident you’re getting the best possible service for your
vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer-
ship will always use Genuine Toyota Parts designed specifically for your
vehicle.
Your Responsibilities28
OPERATION AND MAINTENANCE
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