mileage TOYOTA tC 2005 Warranties & Maintenance Guides (in English)

oth Scion and your dealership want to make your Scion
ownership experience easy and convenient. If you have
a problem or concern — either during or after the war-
ranty period — please take the following steps to ensure a quick
response:
Step 1
Talk to a dealership manager, such as the service manager or
customer relations manager. In most cases, you can reach a
satisfactory solution at this step.
Step 2
If you’re not happy with the solution provided by the dealer-
ship, call Scion Customer Experience at (866) 70-SCION, or
(866) 707-2466. If you are hearing- or speech-impaired, call
800) 443-4999 (TDD).To help everything move quickly, have the following information
at hand when you call:
›Your Scion’s vehicle identification number (located on the
driver’s side corner of the dashboard, under the window)
›Current mileage on your vehicle
›Name of your Scion dealership
A Scion customer relations representative will help you work
with the dealership to find a satisfactory solution.
Step 3
If you’re still not satisfied with how things were resolved, Scion
offers additional assistance through the Dispute Settlement
Program, a dispute resolution program administered by the
National Center for Dispute Settlement. The purpose of this
program is to resolve disputes through arbitration — a process
by which two parties authorize an independent third party to
hear and resolve a dispute. The program is informal and free
of charge.
Introduction 4
›› If You Need Assistance
B

To request that your case be reviewed through the program,
complete the customer claim form in the
Owner’s Warranty
Rights Notification
booklet (found in your glove box) and mail
it to:
National Center for Dispute Settlement
P.O. Box 561109
Dallas, TX 75356-1109
If your customer claim form is missing, call Scion Customer
Experience at (866) 70-SCION, or (866) 707-2466. When you
call, be sure to have your vehicle identification number, your
current mileage and the names of your selling and servicing
dealerships.
California residents: Scion offers you assistance through an
arbitration program called the California Dispute Settlement
Program (CDSP). A brochure about the program is found in
your glove box. For additional information, call Scion Customer
Experience at (866) 70-SCION, or (866) 707-2466. You may also
contact the CDSP directly at (888) 300-6237. Failure to use the
CDSP may affect your rights and remedies under California’s
“Lemon Laws.”Important:You must use the Dispute Settlement Program
(or, in California, the CDSP) before seeking remedies
through a court action pursuant to the Magnuson-Moss
Warranty Act. You may also be required to use the Dispute
Settlement Program or CDSP before seeking remedies
under the “Lemon Laws” of your state. Please see the
Owner’s Warranty Rights Notificationbooklet for the
requirements that apply to your state.
This information about the Dispute Settlement Programs is
correct as of the date of printing. However, the programs may
be changed without notice. For the most current information
about the programs, call Scion Customer Experience at
(866) 70-SCION, or (866) 707-2466.
Introduction5
If You Need Assistance ‹‹

Corrosion Perforation Warranty
This warranty covers repair or replacement of any original body
panel that develops perforation from corrosion (rust-through),
subject to the exceptions indicated under “What Is Not Covered”
on pages 11–12.
Coverage is for 60 months, regardless of mileage.
For information on how to protect your vehicle from corrosion,
see the section entitled “Corrosion Prevention and Appearance
Care” in the
Owner’s Manual.
Restraint Systems Warranty
This warranty covers repairs needed to correct defects in mate-
rials or workmanship of any seatbelt or air bag system supplied
by Scion, subject to the exceptions indicated under “What Is Not
Covered” on pages 11–12.
Coverage is for 60 months or 60,000 miles, whichever occurs
first.
For vehicles sold and registered in the state of Kansas, the
warranty for seatbelts and related components is 10 years,
regardless of mileage.
Towing
When your vehicle is inoperable due to failure of a warranted
part, towing service to the nearest Authorized Servicing
Dealership is covered.
Your Warranties in Detail 10
›› New Vehicle Limited Warranty

Vehicles With Altered Odometer
Failure of a vehicle on which the odometer has been altered so
that actual vehicle mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a “salvage” title or similar
title under any state’s law; or has ever been declared a “total
loss” or equivalent by a financial institution or insurer, such as
by payment for a claim in lieu of repairs because the cost of
repairs exceeded the cash value of the vehicle. This exclusion
does not apply to the emission control warranties.
Incidental Damages
Incidental or consequential damages associated with a vehicle
failure. Such damages include but are not limited to inconve-
nience; the cost of transportation, telephone calls and lodging;
the loss of personal or commercial property; and the loss of
pay or revenue.
Disclaimer of Extra Expenses and Damages
The performance of necessary repairs and adjustments is
the exclusive remedy under this warranty or any implied
warranty. Scion does not authorize any person to create for
it any other obligation or liability in connection with this
vehicle. Scion shall not be liable for incidental or conse-
quential damages resulting from breach of this written
warranty or any implied warranty. Any implied warranty of
merchantability or fitness for a particular purpose is limit-
ed to the duration of this written warranty, except in states
where this limitation is not allowed.
Your Warranties in Detail 12
›› New Vehicle Limited Warranty

You are responsible for ensuring that your Scion is operated and
maintained according to the instructions in the
Owner’s Manual
and the Scheduled Maintenance Guide.
You should keep detailed records of vehicle maintenance, since
under some circumstances they may be required for warranty
coverage. These records should include date of service, mileage
at time of service and a description of service performed and/or
parts installed. For your convenience, a maintenance log is
included in the
Scheduled Maintenance Guide. If you sell your
vehicle, you should give your maintenance records to the new
owner.
Scion will not deny a warranty claim solely because you do not
have records to show that you maintained your vehicle. How-
ever, damage or failures caused by improper maintenance or
lack of maintenance are not covered under warranty.You may have maintenance performed on your vehicle by any
qualified person or facility. However, Scion recommends having
maintenance performed by an Authorized Servicing Dealership.
Technicians at Authorized Servicing Dealerships are specially
trained to maintain and repair Scion vehicles. They stay current
on the latest service information through Scion technical bul-
letins, service publications and training courses. Many are also
factory-certified. That means they have passed rigorous exams
through both Scion and the National Institute for Automotive
Service Excellence.
You can be confident you’re getting the best possible service for
your vehicle when you take it to an Authorized Servicing Dealer-
ship. Plus, an Authorized Servicing Dealership will always use
Scion Authorized Parts designed specifically for your vehicle.
Your Responsibilities 26
›› Operation and Maintenance
GENERAL INFORMATION WHERE TO GO FOR MAINTENANCE