TOYOTA tC 2011 Warranties & Maintenance Guides (in English)

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IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle to
an Authorized Servicing Dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
IF YOU HAVE QUESTIONS
If you have questions or concerns about
your vehicle’s federal emission
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 7-8. In the case
of the Emission Performance Warranty,
you may also request information from
or report complaints to:
U.S. Environmental Protection Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty
provisions are also covered by the
California Emission Control
Warranty (see page 22). Currently,
Connecticut, Maine, Maryland,
Massachusetts, New Jersey, New
Mexico, Oregon, Pennsylvania,
Rhode Island, Vermont and
Washington are the other states to
which the California Emission
Control Warranty applies.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail20

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DEALER CERTIFICATE
We (the dealership) want you to know
that at the time your new Scion vehicle
is being delivered:
1) On the basis of written notification
furnished by Scion, we have
knowledge that the vehicle is
covered by an EPA Certificate of
Conformity.
2) We have visually inspected those
emission control devices or
portions thereof that are visible
without removing or adjusting any
components or systems,
emissions-related or otherwise. On
the basis of this inspection, there
are no apparent deficiencies in the
installation of emission control
devices by Scion. (For purposes of
this certificate, “emission control
devices” is limited to devices
installed on a vehicle for the sole
or primary purpose of controlling
emissions and which were not in
general use before 1968.)
3) We have performed all emission
control system preparations
required by Scion prior to the sale
of the vehicle as set forth in Scion’s
current pre-delivery service
manual.
4) Except as may be provided in
Paragraph 5, if this vehicle fails an
EPA-approved emissions test
within three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the
written instructions for proper
maintenance and use, Scion will
remedy the nonconformity free of
charge under the terms of the
Emission Performance Warranty.
5) If the vehicle was used as a
company car or demonstrator,
check the box and complete the
following:
❑ The vehicle with which this
statement is delivered was placed
into service as a company car or
demonstrator prior to delivery. The
Emission Performance Warranty
period commenced on the date the
vehicle was first placed into
service, which was:
Month DayYear
Note:The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty
referred to in Paragraph 4 and
furnished with the vehicle is solely that
of the manufacturer.
This statement is required by
section 207 of the Clean Air Act (42
U.S.C. 7541) and the EPA regulations
issued thereunder.
Dealer Name
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail21

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YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
The California Air Resources Board
(CARB) and Scion are pleased to
explain the emission control system
warranty for your 2011 vehicle. In
California, new motor vehicles must be
designed, built and equipped to meet
the state’s stringent anti-smog
standards. CARB regulations require
that Scion must warrant the emission
control system on your vehicle for the
time periods indicated on this page,
provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
Your emission control system may
include parts such as the fuel injection
system, ignition system, catalytic
converter and engine computer. Also
included may be hoses, belts,
connectors and other emissions-
related assemblies.
Where a warrantable condition exists,
Scion will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
MANUFACTURER’S
WARRANTY COVERAGE
1) For three years or 50,000 miles,
whichever occurs first:
>If your vehicle fails a
smog-check test, all necessary
repairs and adjustments will be
made by Scion to ensure that
your vehicle passes the test. This
is your Emission Control System
Performance Warranty.
>If any emissions-related part on
your vehicle is defective, the part
will be repaired or replaced by
Scion. This is your Short-Term
Emission Control System Defect
Warranty. Covered parts are
listed on pages 17–18. Specific
components may have longer
coverage under the terms of the
Powertrain Warranty.
2) For seven years or 70,000 miles,
whichever occurs first:
>If an emissions-related part
listed on page 24 is defective, the
part will be repaired or replaced
by Scion. This is your Long-Term
Emission Control System Defect
Warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail22

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OWNER’S WARRANTY
RESPONSIBILITIES
You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand this booklet.
Scion recommends that you retain all
receipts covering maintenance on your
vehicle, but Scion cannot deny warranty
coverage solely for the lack of receipts
or your failure to ensure the
performance of all scheduled
maintenance.
You are responsible for presenting your
vehicle to an Authorized Servicing
Dealership as soon as a problem exists.
The warranty repairs should be
completed in a reasonable amount of
time, not to exceed 30 days.
You should also be aware that Scion
may deny you warranty coverage if your
vehicle or a part has failed due to
abuse, neglect, improper maintenance
or unapproved modifications.
If you have any questions regarding
your warranty rights and
responsibilities, you should contact
Scion Customer Experience at (866)
70-SCION, or (866) 707-2466. You may
also contact the California Air
Resources Board, Mobile Source
Control Division, at 9528 Telstar
Avenue, P.O. Box 8001, El Monte, CA
91734-8001.
WHAT IS NOT COVERED
These warranty obligations do not
apply to failures or noncompliance
caused by:
>The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
>The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail23

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PARTS LIST:
LONG-TERM EMISSION
DEFECT WARRANTY
The parts listed here are covered for
seven years or 70,000 miles from the
vehicle’s in-service date, whichever
occurs first.
Air/Fuel Metering System
>Engine control computer (engine
control module)
>Throttle body
Air Induction System
>Intake manifold and intake air surge
tank
Catalyst System
>Exhaust center pipe (including
catalytic converter)
Evaporative Control System
>Fuel tank
MAINTENANCE
You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand this booklet.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any
automotive service provider you
choose. Scion will not deny a warranty
claim solely because you used a
service provider other than an
Authorized Servicing Dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail24

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REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non-Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To do
so, take your vehicle to an Authorized
Servicing Dealership and present a
copy of the smog-check test report.
Also, take your maintenance records in
case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail25

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REPAIR DELAYS
If an Authorized Servicing Dealership is
unable to complete repairs on your
vehicle within 30 days, you may have
the repairs made under Scion’s
provisions for emergency warranty
repairs. See page 30 for details.
IF YOU HAVE QUESTIONS
If you have questions or concerns about
your vehicle’s California emission
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 7-8. You may also
request information from or report
complaints to:
California Air Resources Board
Mobile Source Control Division
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
(800) 242-4450
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty
provisions are covered by this
warranty. Currently, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New Mexico, Oregon,
Pennsylvania, Rhode Island,
Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 16).
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail26

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OBTAINING WARRANTY
SERVICE
The tires that come as original
equipment on your vehicle are
warranted by their manufacturer and
not Scion. A separate warranty
statement for the tires is in your glove
box.
To obtain service for a tire defect, take
the tire to an authorized dealer of the
tire manufacturer. (Refer to your local
phone directory for dealer locations.)
Your Scion dealer may also be able to
assist you in obtaining warranty service
from the manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Suite 2B
Cypress, CA 90630
(800) 442-8696
Yokohama Tire Corporation
601 South Acacia Avenue
Fullerton, CA 92831
(800) 722-9888
TIRE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail27

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GENERAL INFORMATION
You are responsible for ensuring that
your Scion is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records
should include date of service, mileage
at time of service and a description of
service performed and/or parts
installed. For your convenience, a
maintenance log is included in this
booklet. If you sell your vehicle, you
should give your maintenance records
to the new owner.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by improper maintenance or
lack of maintenance are not covered
under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed
on your vehicle by any qualified person
or facility. However, Scion recommends
having maintenance performed by an
Authorized Servicing Dealership.
Technicians at Authorized Servicing
Dealerships are specially trained to
maintain and repair Scion vehicles.
They stay current on the latest service
information through Scion technical
bulletins, service publications and
training courses. Many are also
factory-certified. That means they have
passed rigorous exams through both
Scion and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an Authorized
Servicing Dealer ship. Plus, an
Authorized Servicing Dealership will
always use Scion Authorized Parts
designed specifically for your vehicle.
OPERATION AND MAINTENANCE
WARRANTY
Your Responsibilities28

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REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand of
replacement parts. However, Scion
recommends using only Scion
Authorized Parts when you need to
replace a part on your vehicle. Like all
Scion products, Scion Authorized Parts
are built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Your Authorized Servicing Dealership
maintains an extensive inventory of
Scion Authorized Parts to meet your
vehicle service needs. And because it is
linked electronically to Scion’s Parts
Distribution Centers, the dealership
has quick access to any parts it may
not have in stock. Scion Authorized Parts are covered by
their own warranty (see your dealer for
details) or the remainder of any
applicable New Vehicle Limited
Warranty, whichever is longer.
Non–Scion Authorized Parts, or any
damage or failures resulting from
their use, are not covered by any
Scion warranty.
OPERATION AND MAINTENANCE
WARRANTY
Your Responsibilities29