maintenance TOYOTA VENZA 2014 Owners Manual (in English)

TABLE OF CONTENTS
1
VENZA_OM_OM73019U_(U)
1Before drivingAdjusting and operating features such as door locks,
mirrors, and steering column
2When drivingDriving, stopping and safe-driving information
3Interior
featuresAir conditioning and audio systems, as well as other in-
terior features for a comfortable driving experience
4Maintenance
and careCleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information
5When trouble
arisesWhat to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident
6Vehicle
specificationsDetailed vehicle information
7For ownersReporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
IndexAlphabetical listing of information contained in this
manual

1
2
3
4
5
6
7
5
VENZA_OM_OM73019U_(U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 346
Cleaning and protecting the vehicle interior............. 349
4-2. Maintenance Maintenance requirements ..................... 352
General maintenance.......... 355
Emission inspection and maintenance (I/M)
programs........................... 358
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 359
Hood ................................... 363
Positioning a floor jack ........ 365
Engine compartment ........... 367
Tires .................................... 382
Tire inflation pressure ......... 389
Wheels ................................ 393
Air conditioning filter............ 396
Key battery .......................... 399
Checking and replacing fuses ................................. 403
Light bulbs........................... 413 5-1. Essential information
Emergency flashers............ 430
If your vehicle needs to be towed....................... 431
If you think something is wrong ............................ 435
If noise can be heard from under vehicle............ 436
Fuel pump shut off system .............................. 437
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer
sounds.............................. 438
If a warning message is displayed .......................... 452
If you have a flat tire ........... 453
If the engine will not start ............................ 464
If the shift lever cannot be shifted from “P”................. 467
If you lose your keys........... 468
If the electronic key does not operate properly
(vehicles with smart key
system)............................. 469
If the battery is discharged........................ 472
If your vehicle overheats ......................... 477
If the vehicle becomes stuck ................................. 480
If your vehicle has to be stopped in an
emergency ....................... 482
4Maintenance and care5When trouble arises

TABLE OF CONTENTSIndex
6
VENZA_OM_OM73019U_(U)
6-1. SpecificationsMaintenance data (fuel, oil level, etc.) ........... 486
Fuel information ................. 500
Tire information .................. 504
6-2. Customization Customizable features ....... 519
6-3. Initialization Items to initialize................. 529
Reporting safety defects for U.S. owners ................ 532
Seat belt instructions for Canadian owners
(in French) ........................ 533
SRS airbag instructions for Canadian owners
(in French) ........................ 535 Abbreviation list ............... 548
Alphabetical index ............ 550
What to do if... .................. 559
6Vehicle specifications
7For owners
Index

109
1-6. Theft deterrent system
1
Before driving
VENZA_OM_OM73019U_(U)
■
System maintenance
The vehicle has a maintenance-free type engine immobilizer system.
■ Conditions that may cause the system to malfunction
● If the key is in contact with a metallic object.
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle.
■ Certifications for the engine immobilizer system
●For vehicles sold in the U.S.A.
Vehicles with smart key system
FCC ID: NI4TMIMB-1
Vehicles without smart key system
FCC ID: MOZRI-21BTY
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful inter-
ference, and (2) this device must accept any interference received, includ-
ing interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

112 1-6. Theft deterrent system
VENZA_OM_OM73019U_(U)
■System maintenance
The vehicle has a maintenance-free type alarm system.
■ Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft, make sure
of the following.
●Nobody is in the vehicle.
● The windows and moon roof are closed before the alarm is set.
● No valuables or other personal items are left in the vehicle.
■ Deactivating or stopping the alarm
Do one of the following to deactivate or stop the alarm.
●Unlock the doors using the entry function (vehicles with smart
key system) or the wire less remote control.
● Start the engine. (The alarm will be deactivated or stopped
after a few seconds.)

250 2-5. Driving information
VENZA_OM_OM73019U_(U)
NOTICE
■To prevent the water damage
Take all necessary safety measures to ensure that water damage to the
engine or other components does not occur.
●Water entering the engine air intake will cause severe engine damage.
● Water entering the automatic transmission will cause deterioration in shift
quality, locking up of your transmission accompanied by vibration, and ulti-
mately damage.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the differentials, transmission and
transfer case, reducing the gear oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the river bed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
●Sand and mud that has accumulate d in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.

280 2-5. Driving information
VENZA_OM_OM73019U_(U)
■Maintenance
●If you tow a trailer, your vehicle will require more frequent maintenance
due to the additional load. (See “Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approxi-
mately 600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradually to reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize.
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying occu\
rred
is beyond the limit of your particular vehicle-trailer combination.
Drive at a lower speed to prevent instability. Remember that swaying of the
towing vehicle-trailer increases as speed increases.

Maintenance and care4
345
VENZA_OM_OM73019U_(U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 346
Cleaning and protecting the vehicle interior .......... 349
4-2. Maintenance Maintenance requirements .................. 352
General maintenance....... 355
Emission inspection and maintenance (I/M)
programs........................ 358
4-3. Do-it-yourself maintenance Do-it-yourself service precautions .................... 359
Hood ................................ 363
Positioning a floor jack ................................ 365
Engine compartment ........ 367
Tires ................................. 382
Tire inflation pressure ...... 389
Wheels ............................. 393
Air conditioning filter......... 396
Key battery ....................... 399
Checking and replacing fuses .............................. 403
Light bulbs........................ 413

346
VENZA_OM_OM73019U_(U)
4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Automatic car washes
●Before washing the vehicle, do the following.
• Fold the mirrors back.
• Turn the power back door system off.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
Perform the following to protect the vehicle and maintain it in prime
condition.
● Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any
dirt and dust.
Wash the vehicle body using a sponge or soft cloth, such as a cham-
ois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

347
4-1. Maintenance and care
4
Maintenance and care
VENZA_OM_OM73019U_(U)
■
High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity
of the windows.
● Before car wash, check that the fuel filler door is closed.
■ Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners. Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.
CAUTION
■Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.