interior TOYOTA VENZA HYBRID 2021 Owners Manual (in English)

VENZA_OM_OM48K18U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
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3
4
5
6
7
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9
4-1. Before drivingDriving the vehicle......... 184
Cargo and luggage ....... 191
Vehicle load limits ......... 194
Trailer towing ................ 195
Dinghy towing ............... 195
4-2. Driving procedures Power (ignition) switch .. 196
EV drive mode .............. 202
Hybrid transmission ...... 204
Turn signal lever ........... 207
Parking brake ................ 208
Brake Hold .................... 211
4-3. Operating the lights and wipers
Headlight switch ............ 214
AHB (Automatic High Beam) .................................... 217
Windshield wipers and washer......................... 220
Rear window wiper and washer......................... 224
4-4. Refueling Opening the fuel tank cap.................................... 226
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 229
PCS (Pre-Collision System) .................................... 235
LTA (Lane Tracing Assist) .................................... 243
RSA (Road Sign Assist) 253Dynamic radar cruise control
with full-speed range ... 256
BSM (Blind Spot Monitor) .................................... 267
Intuitive parking assist ... 276
PKSB (Parking Support Brake) .......................... 283
Parking Support Brake func- tion (static objects) ...... 287
Parking Support Brake func- tion (rear-crossing vehicles).................................... 293
Driving mode s elect switch
.................................... 297
Driving assist systems ... 298
4-6. Driving tips Hybrid vehicle driving tips.................................... 304
Winter driving tips .......... 306
Utility vehicle precautions .................................... 309
5-1. Using the ai r conditioning
system and defogger
Automatic air conditioning system (vehicles with 8-inch
display) ........................ 314
Automatic air conditioning system (vehicl es with 12.3-
inch display) ................ 321
Heated steering wheel/seat heater s/sea

t ventilators331
5-2. Using the interior lights Interior lights list ............ 334
5-3. Using the storage features List of storage features .. 338
4Driving
5Interior features

4TABLE OF CONTENTS
Luggage compartment fea-tures ............................ 341
5-4. Using the other interior fea- tures
Toyota multi-operation touch
(vehicle with the 12.3-inch
display) ........................ 345
Panoramic fixed moon roof with one-touch frosted glass
control ......................... 347
Other interior features ... 349
Garage door opener...... 361
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 370
Cleaning and protecting the vehicle interior ............. 373
6-2. Maintenance Maintenance requirements.................................... 377
General maintenance.... 379
Emission inspection and maintenance (I/M) programs.................................... 381
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions............................. 383
Hood ............................. 385
Positioning a floor jack .. 386
Engine compartment ..... 388
12-volt battery ............... 394
Tires .............................. 397
Tire inflation pressure ... 412
Wheels ......... .................414 Air conditioning filter ......
415
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 417
Wiper insert replacement .................................... 421
Electronic key battery .... 425
Checking and replacing fuses .................................... 427
Headlight aim ................ 430
Exterior lights................. 431
7-1. Essential information Emergency flashers....... 434
If your vehicle has to be stopped in an emergency.................................... 435
If the vehicle is trapped in ris- ing water ...................... 436
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 437
If you think something is wrong........................... 440
If a warning light turns on or a warning buzzer sounds 442
If a warning message is dis- played .......................... 453
If you have a flat tire ...... 457
If the hybrid system will not start ............................. 464
If you lose your keys...... 466
If the fuel filler door cannot be open ed

........................ 466
6Maintenance and care
7When trouble arises

22Pictorial index
■Interior
SRS airbags .................................................... ......................P.31
Floor mats..................................................... ........................P.24
Front seats .................................................... ......................P.155
Rear seats ..................................................... ......................P.156
Head restraints ...................................................................P.162
Seat belts ..................................................... .........................P.27
Console box .................................................... ...................P.339
Inside lock buttons ............................................ ................P.134
Cup holders ........................................................................P.339
Assist grips ................................................... .....................P.359A
B
C
D
E
F
G
H
I
J

23Pictorial index
■Ceiling
Inside rear view mirror*1....................................................P.165
Digital Rear-view Mirror
*1..................................................P.166
Sun visors..................................................... ......................P.349
Vanity mirrors.....................................................................P.349
Interior lights
*2............................................................... ....P.335
Personal lights ................................................ ...................P.336
Dimming switch
*1............................................................... P.347
Electronic sunshade switch
*1...........................................P.347
“SOS” button
*1............................................................... ......P.63
Garage door opener switches
*1........................................P.361
*1: If equipped
*2: The illustration shows the fron t, but they are also equipped i n the rear.
*3: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
A
B
C
D
E
F
G
H

291-1. For safe use
1
For safety and security
1To fasten the seat belt, push
the plate into the buckle until a click sound is heard.
2 To release the seat belt,
press the release button .
■Emergency locking retractor
(ELR)
The retractor will lock the belt during
a sudden stop or on impact. It may
also lock if you lean forward too
quickly. A slow, easy motion will
allow the belt to extend so that you
can move around fully.
■Automatic locking retractor
(ALR)
When a passenger’s shoulder belt is
completely extended and then
retracted even slightly, the belt is
locked in that position and cannot
be extended. This feature is used to
hold a child restraint system (CRS)
firmly. To free the belt again, fully
retract the belt and then pull the belt
out once more.
1 Push the seat belt shoulder
anchor down while pressing
the release button .
2 Push the seat belt shoulder
anchor up while pressing the
release button .
WARNING
●Do not wear the seat belt
extender if you can fasten the
seat belt without the extender.
●Do not use the seat belt
extender when installing a child
restraint system because the
belt will not securely hold the
child restraint system, increas-
ing the risk of death or serious
injury in the event of an acci-
dent.
●The personalized extender may
not be safe on another vehicle,
when used by another person,
or at a different seating position
other than the one originally
intended.
NOTICE
■When using a seat belt
extender
When releasing the seat belt,
press on the buckle release but-
ton on the extender, not on the
seat belt.
This helps prevent damage to the
vehicle interior and the extender
itself.
Fastening and releasing
the seat belt
Adjusting the seat belt
shoulder anchor height
(front seats)
A
A
A

311-1. For safe use
1
For safety and security
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS front side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system
A
B
C
D

331-1. For safe use
1
For safety and security
Front passenger occupant classification sensors
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.76)
●All of the doors will be unlocked.
( P.132)
●The brakes and st op lights will be
controlled automatically.
(  P.299)
●The interior lights will turn on auto-
matically. ( P.335)
●The emergency flashers will turn
on automatically. ( P.434)
●For Safety Connect subscribers, if any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P.63)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12-18 mph
[20-30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
N
O
P
Q

461-1. For safe use
Exhaust gas precau-
tions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WARNING
Exhaust gases contain harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
■Important points while driving
●Keep the back door closed.
●If you smell exhaust gases in
the vehicle even when the back
door is closed, open the side
windows and have the vehicle
inspected at your Toyota dealer
as soon as possible.
■When parking
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time.
If such a situation cannot be
avoided, park the vehicle in an
open space and ensure that
exhaust fumes do not enter the
vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem operating, exhaust gases
may collect and enter the vehi-
cle.
■Exhaust pipe
The exhaust system needs to be
checked periodically. If there is a
hole or crack caused by corro-
sion, damage to a joint or abnor-
mal exhaust noise, be sure to
have the vehicle inspected and
repaired by your Toyota dealer.

491-2. Child safety
1
For safety and security
WARNING
●Toyota strongly urges the use of
a proper child restraint system
that conforms to the weight and
size of the child, installed on the
rear seat. According to accident
statistics, the child is safer when
properly restrained in the rear
seat than in the front seat.
●Holding a child in your or some-
one else’s arms is not a substi-
tute for a child restraint system.
In an accident, the child can be
crushed against the windshield
or between the holder and the
interior of the vehicle.
■Handling the child restraint
system
If the child restrai nt system is not
properly fixed in place, the child or
other passengers may be seri-
ously injured or e ven killed in the
event of sudden braking, sudden
swerving, or an accident.
●If the vehicle were to receive a
strong impact from an accident,
etc., it is possib le that the child
restraint system has damage
that is not readily visible. In
such cases, do not reuse the
restraint system.
●Make sure you have complied
with all installation instructions
provided with the child restraint
system manufacturer and that
the system is properly secured.
●Keep the child restraint system
properly secured on the seat
even if it is not in use. Do not
store the child restraint system
unsecured in the passenger
compartment.
●If it is necessary to detach the
child restraint system, remove it
from the vehicle or store it
securely in the luggage com-
partment.