open hood TOYOTA VENZA HYBRID 2021 Owners Manual (in English)

4TABLE OF CONTENTS
Luggage compartment fea-tures ............................ 341
5-4. Using the other interior fea- tures
Toyota multi-operation touch
(vehicle with the 12.3-inch
display) ........................ 345
Panoramic fixed moon roof with one-touch frosted glass
control ......................... 347
Other interior features ... 349
Garage door opener...... 361
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 370
Cleaning and protecting the vehicle interior ............. 373
6-2. Maintenance Maintenance requirements.................................... 377
General maintenance.... 379
Emission inspection and maintenance (I/M) programs.................................... 381
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions............................. 383
Hood ............................. 385
Positioning a floor jack .. 386
Engine compartment ..... 388
12-volt battery ............... 394
Tires .............................. 397
Tire inflation pressure ... 412
Wheels ......... .................414 Air conditioning filter ......
415
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 417
Wiper insert replacement .................................... 421
Electronic key battery .... 425
Checking and replacing fuses .................................... 427
Headlight aim ................ 430
Exterior lights................. 431
7-1. Essential information Emergency flashers....... 434
If your vehicle has to be stopped in an emergency.................................... 435
If the vehicle is trapped in ris- ing water ...................... 436
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 437
If you think something is wrong........................... 440
If a warning light turns on or a warning buzzer sounds 442
If a warning message is dis- played .......................... 453
If you have a flat tire ...... 457
If the hybrid system will not start ............................. 464
If you lose your keys...... 466
If the fuel filler door cannot be open ed

........................ 466
6Maintenance and care
7When trouble arises

15Pictorial index
To prevent freezing (windshield wiper de-icer)*...........P.319, 329
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.371
Replacing the wiper insert .................................... ...............P.421
Fuel filler door ............................................... .....................P.226
Refueling method ............................................... ..................P.226
Fuel type/fuel tan k capacity .................................................P.481
Tires ....................................................................................P.397
Tire size/inflation pressure ................................... ................P.485
Winter tires/tire chain ........................................ ...................P.306
Checking/rotation/tire pressur e warning system ..................P.397
Coping with flat tires......................................... ....................P.457
Hood ....................................................................................P.385
Opening ........................................................ .......................P.385
Engine oil ..................................................... ........................P.482
Coping with overheat ........................................... ................P.474
Warning messages ..............................................................P.453
Headlights..................................................... ......................P.214
Parking lights .....................................................................P.214
Daytime running lights .. ....................................................P.214
Turn signal lights ...............................................................P.207
Side marker lights ............................................. .................P.214
Tail lights/stop lights ........................................ .................P.214
Tail lights .................................................... ........................P.214
License plate lights........................................... .................P.214
Back-up lights
Shifting the shift lever to R ...................................................P.205
Exterior lights for driving
(Replacing: P.431)
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18Pictorial index
Energy monitor.....................................................................P.120
When the warning messages are displayed ........................ P.453
Turn signal lever ................................................................P.207
Headlight switch ................................................................P.214
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........P.214
Windshield wiper and washer switch ..............................P.220
Rear window wiper and washer switch ...........................P.224
Usage.......................................................... .................P.220, 224
Adding washer fluid ..............................................................P.393
Warning messages ..............................................................P.453
Emergency flasher switch ....................................... ..........P.434
Fuel filler door opener swi tch ...........................................P.227
Hood lock release lever ........................................ .............P.385
Tilt and telescopic steering control switch .....................P.164
Adjustment ..................................................... ......................P.164
Driving position memory
*1....................................................P.158
Air conditioning system ............................. ...............P.314, 321
Usage.......................................................... .................P.314, 321
Rear window defogger ........................................... ......P.316, 323
Audio Plus
*1, 2
Premium Audio*1, 2
*1
: If equipped
*2: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
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471-2. Child safety
1
For safety and security
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are
in the vehicle.
Use a child restraint system
appropriate for the child,
until the child becomes
large enough to properly
wear the vehicle’s seat belt.
It is recommended that chil-
dren sit in the rear seats to
avoid accidental contact
with the shift lever, wiper
switch, etc.
 Use the rear door child-pro-
tector lock or the window
lock switch to avoid children
opening the door while driv-
ing or operating the power
window accidentally.
( P.135, 181)
 Do not let small children
operate equipment which
may catch or pinch body
parts, such as the power
window, hood, back door,
seats, etc.
WARNING
■When children are in the vehi-
cle
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the side
windows or other features of the
vehicle. In addition, heat build-up
or extremely cold temperatures
inside the vehicle can be fatal to
children.

781-5. Theft deterrent system
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows are closed
before the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors, hood, and lock
all the doors. The system will be
set automatically after 30 sec-
onds. The security indicator changes
from being on to flashing when
the system is set.
If all doors are closed with hood
open, alarm system can be set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
The doors are unlocked using the
mechanical key.
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door is unlocked or
opened in any way other
than using the entry func-
tion or wireless remote con-
trol. (The doors will lock
again automatically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

791-5. Theft deterrent system
1
For safety and security
If a door is unlocked using the
mechanical key while the alarm is
set, a warning will sound intermit-
tently for approximately 10 sec-
onds.If the alarm is not canceled or
stopped during this time, the warn-
ing pattern change s and the warn-
ing sounds for a certain period of
time.
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle using an inside lock but-
ton.
●The 12-volt battery is recharged or
replaced when the vehicle is
locked. ( P.469)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm i s activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery.
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

1343-2. Opening, closing and locking the doors
■Using the door lock
switches
1 Locks all the doors
2 Unlocks all the doors
■Using the inside lock but-
tons
1 Locks the door
2 Unlocks the door
The front doors c an be opened by
pulling the inside handle even if the
lock buttons are in the lock position.
■Locking the front doors from
the outside without a key
1 Move the inside l ock button to
the lock position.
2 Close the door.
The door cannot be locked if the
power switch is in ACC or ON, or
the electronic key is left inside the
vehicle.
Depending on the position of the
electronic key, the key may not be
detected correctly and the door may
be locked.
■Open door warning buzzer
If the vehicle speed reaches 3 mph
(5 km/h), a buzzer sounds to indi-
cate that the door( s) or the hood is
not fully closed.
The open door(s) or hood is dis-
played on the multi-information dis-
play.
■When all the doors are locked
with the entry function or wire-
less remote control
●The doors cannot be unlocked
with the door lock switch.
●The door lock switches can be
reset by unlockin g all the doors
WARNING
■When opening or closing a
door
Check the surroundings of the
vehicle such as whether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.
■When using the wireless
remote control or mechanical
key and operating the power
windows
Operate the power window after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the side window. Also,
do not allow children to operate
the wireless remote control or
mechanical key. It is possible for
children and other passengers to
get caught in the side window.
Unlocking and locking the
doors from the inside

2344-5. Using the driving support systems
●In the following situations, if the situation has changed (or the vehicle has
been driven for some time) and the normal operating conditions are
detected, the message will disappear and the system will become opera-
tional.
If the message does not disapp ear, contact your Toyota dealer.
• When the temperature around the radar sensor is outside of the opera-
tional range, such as when the vehicle is in the sun or in an e xtremely cold
environment
• When the front camera cannot d etect objects in front of the vehicle, such
as when driving in the dark, sno w, or fog, or when bright lights are shining
into the front camera
When the temperature around the
front camera is outside of the opera-
tional range, such as when the vehi-
cle is in the sun or in an extremely
cold environment
If the front camera is hot, such as
after the vehicle had been parked in
the sun, use the air conditioning sys-
tem to decrease the temperature
around the front camera.
If a sunshade was used when the
vehicle was parked, depending on its
type, the sunlight reflected from the
surface of the sunshade may cause
the temperature of the front camera
to become excessively high.
If the front camera is cold, such as
after the vehicle is parked in an
extremely cold environment, use the
air conditioning system to increase
the temperature around the front
camera.
The area in front o f the front camera
is obstructed, such as when the
hood is open or a sticker is attached
to the part of the win dshield in front
of the front camera.
Close the hood, rem ove the sticker,
etc. to clear the obstruction.
SituationActions

3856-3. Do-it-yourself maintenance
6
Maintenance and care
1Pull the hood lock release
lever.
The hood will po p up slightly.
2Push the aux i li ary catc h l ever
to the left and lift the hood. 3
Hold the hood open by insert-
ing the supporting rod into
the slot.
Hood
Release the lock from the
inside of the vehicle to open
the hood.
Opening the hood
WARNING
■Pre-driving check
Check that the hood is fully closed
and locked.
If the hood is not locked properly,
it may open while the vehicle is in
motion and cause an accident,
which may result i n death or seri-
ous injury.
■After installing the support
rod into the slot
Make sure the rod supports the
hood securely fro m falling down
on to your head or body.
■When closing the hood
When closing the hood, take extra
care to prevent your fingers etc.
from being caught.

4697-2. Steps to take in an emergency
7
When trouble arises
played on the multi-informa-
tion display.
*1: Vehicles with 4.2-inch display
*2: Vehicles with 7-inch display
4Press the power switch
shortly and firmly.
In the event that the hybrid system
still cannot be started, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you no rmally do when
stopping the hybrid system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.425)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
(  P.200)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1 Vehicles with alarm: Confirm
that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P.79)
2 Open the hood ( P.385) and
fuse box cover.
Push claw and to com-
pletely release the lock, and then lift
If the 12-volt battery is
discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your
Toyota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
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