TOYOTA VENZA HYBRID 2023 Owners Manual

4517-2. Steps to take in an emergency
7
When trouble arises
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■If a message about an operation
is shown
●If a message about an operation
of the accele rator pedal or brake
pedal is shown
A warning message about an opera-
tion of the brake pedal may be shown while the driving assist sys-
tems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follo
w an instruction
shown on the multi-information dis-
play.
• A warning message is shown when Brake Override System
operates. ( P.189, 454)
• A warning message is shown when Drive-Start C ontrol or Park-
ing Support Brake ( P.194, 295)
operates. Follow the instructions
on the multi-information display.
●If a message about an operation
of the power switch is shown
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information di splay to operate
the power switch again.
●If a message about a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectl y or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be shown on the multi-
information display . In that case, fol-
low the instructio n of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the
open door or replenishing a con-
If a warning message
is displayed
The multi-information dis-
play shows warnings of sys-
tem malfunctions,
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.
If a warning message is dis-
played again after the appro-
priate actions have been
performed, contact your
Toyota dealer.

4527-2. Steps to take in an emergency
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If the following messages are
shown, follow the instructions,
accordingly.
• If “Engine Coola nt Temp High” is
shown, follow the instructions
(  P.473).
• “Blind Spot Monitor Unavailable” ( P.279)
• “Rear Cross Traffic Alert Unavail- able” ( P.279)
●If the following messages are
shown, there may be a malfunc-
tion. Immediately have the vehi-
cle inspected by your Toyota
dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid battery system malfunc- tion”
●“Traction battery system malfunc-
tion”
• “Accelerator Syst em Malfunction”
• “Smart Key System Malfunction”
●If the following messages are
shown, there may be a malfunc-
tion. Immediately stop the vehicle
in a safe place and contact your
Toyota dealer. Continuing to drive
the vehicle may be dangerous.
• “Oil Pressure Low”
•“Braking Power Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ters may be clogged, the air intake
vents may be blo cked, or there
may be a gap in the duct. There-
fore, perform the following correc-
tion procedure.
• Cleaning the hybrid battery (trac-
tion battery) air intake vents.
( P.417)
If the warning message is shown
even if the vents ar e cleaned, have
the vehicle inspected by your
Toyota dealer.
●If “12-Volt Batte ry Charging Sys-
tem Malfunction Stop in a Safe
Place See Owner’s Manual” is
shown
Indicates a malfunction in the vehi-
cle’s charging system. Pull over and
stop the vehicle as soon as it is safe
to do so.
While the message is displayed, the
functions of the air conditioning, etc.
may be partially limited in order to
reduce the power consumption of
the 12-volt battery.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.475
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed
when the shift lever is in N.
As the hybrid battery (traction bat-
tery) can not be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.

4537-2. Steps to take in an emergency
7
When trouble arises
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Press Brake when Vehicle is
Stopped Hybrid System may
Overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicle position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is shown
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate th e hybrid system
for approximatel y 5 minutes to
recharge the 12-volt battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level of the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is sto pped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the m essage after the
maintenance is performed.
(  P.380)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
(  P.380)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Engine Maintenance
Required Visit Your Dealer” is
shown
The engine or an engine component
is malfunctioning. Have the vehicle
inspected by your Toyota dealer
immediately.

4547-2. Steps to take in an emergency
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary.
After changing the engine oil, make
sure to reset the message.
(  P.392)
■If “Oil Maintenance Required” is
displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil,
and oil filter by your Toyota dealer.
After changing the engine oil, make
sure to reset the message.
(  P.392)
■If “Accelerator and Brake Ped-
als Pressed Simultaneously” is
shown
The accelerator and brake pedals
are being depressed simultane-
ously. ( P.189)
Release the accelerator pedal and
depress the brake pedal.
■If a message that indicates the
malfunction of front camera is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.237,
441)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with
full-speed range
*: If equipped
■If a message that indicates the
malfunction of radar sensor is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in the message is resolved. (
P.237,
441)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Radar Cruise Control
Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.237)
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the sys-
tem when it becomes available
again.
■Warning buzzer
 P.448
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
 P.449

4557-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■If “Maintenance Required For
Traction Battery At Your
Dealer” is shown
The hybrid battery (traction bat-
tery) is scheduled to be inspected
or replaced. Have the vehicle
inspected by your Toyota dealer
immediately.
●Continuing to dri ve the vehicle
without having the hybrid bat-
tery (traction battery) inspected
will cause the hybrid system not
to start.
●If the hybrid system does not
start, contact your Toyota
dealer immediately.

4567-2. Steps to take in an emergency
Stop the vehicle in a safe place on a hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the hybrid system.
 Turn on the emergency flashers. ( P.432)
 Turn off the power back door system. ( P.153)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P.400
WARNING
■If you have a flat tire
Do not continue driv ing with a flat tire.
Driving even a short distance with a flat tire can damage the t ire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle

4577-2. Steps to take in an emergency
7
When trouble arises
Towing eyelet
Jack handle
Wheel nut wrench
Spare tire
Jack
Location of the spare tire, jack and tools
A
B
C
D
E
:$51,1*
■Using the tire jack
Observe the following precau-
tions.
Improper use of the tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tire jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●Only use the tire jack that
comes with this vehicle for
replacing a flat tire.
Do not use it on other vehicles,
and do not use other tire jacks
for replacing tires on this vehi-
cle.
●Put the jack properly in its jack
point.

4587-2. Steps to take in an emergency
1Open the deck board
( P.346).
2 Loosen the tire jack portion
in the illustration and
remove the jack.
When storing the jack, tighten the
tire jack portion in the illustra- tion so that the ja
ck does not move.
For tightening
For loosening
1 Take out the storage box.
2 Loosen the center fastener
that secures the spare tire.
WARNING
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the hybrid system
or drive the vehicle while the
vehicle is suppor ted by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●Stop the vehicle on firm, flat and
level ground, firm ly set the park-
ing brake and shift the shift
lever to P. Block the wheel diag-
onally opposite to the one being
changed if necessary.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
Taking out the jack
A
A
Taking out the spare tire
B
C

4597-2. Steps to take in an emergency
7
When trouble arises
1Chock the tires.
2 Slightly loosen the wheel
nuts (one turn). 3
Turn the tire jack portion
by hand until the notch of the
jack is in contact with the jack
point.
4 Assemble the jack handle
and the wheel nut wrench as
shown in the illustration.
5 Raise the vehicle until the tire
is slightly raised off the
ground.
6 Remove all the wheel nuts
and the tire.
When resting the tire on the
WARNING
■When storing the spare tire
Be careful not to catch fingers or
other body parts between the
spare tire and the body of the
vehicle.
Replacing a flat tire
Flat tireWheel chock positions
Front left-
hand sideBehind the rear right-
hand side tire
Front right-
hand sideBehind the rear left-
hand side tire
Rear left-
hand sideIn front of the front
right-hand side tire
Rear right-
hand sideIn front of the front
left-hand side tire
A

4607-2. Steps to take in an emergency
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
1 Remove any dirt or foreign
matter from the wheel con-
tact surface.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
motion, causing the tire to come off.
2 Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.
When replacing an aluminum wheel
with an aluminum wheel, turn the
wheel nuts until the washers ( )
come into contact with the disc
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or
the area around the brakes
immediately after the vehicle
has been driven.
After the vehicle has been
driven the disc wheels and the
area around the brakes will be
extremely hot. Touching these
areas with hands , feet or other
body parts while changing a tire,
etc. may result in burns.
●Failure to follow these precau-
tions could cause the wheel
nuts to loosen and the tire to fall
off, resulting in death or serious
injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf
(103 N•m, 10.5 kgf•m) as soon
as possible after changing
wheels.
• When installing a tire, only use wheel nuts that have been spe-
cifically designed for that wheel.
• If there are any cracks or defor- mations in the bolt screws, nut
threads or bolt holes of the
wheel, have the vehicle
inspected by your Toyota
dealer.
●In cases such as when replac-
ing tires, make sure to turn off
the power back door system
( P.153). Failure to do so may
cause the back door to operate
unintentionally if the power back
door switch is accidentally
touched, resulting in hands and
fingers being caught and
injured.
Installing the spare tire
A