fuel TOYOTA VENZA HYBRID 2023 Owners Manual

VENZA_OM_OM48J57U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
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4-1. Before drivingDriving the vehicle......... 188
Cargo and luggage ....... 195
Vehicle load limits ......... 198
Trailer towing ................ 199
Dinghy towing ............... 200
4-2. Driving procedures Power (ignition) switch .. 201
EV drive mode .............. 206
Hybrid transmission ...... 208
Turn signal lever ........... 212
Parking brake ................ 213
Brake Hold .................... 217
4-3. Operating the lights and wipers
Headlight switch ............ 219
AHB (Automatic High Beam) .................................... 222
Fog light switch ............. 225
Windshield wipers and washer......................... 226
Rear window wiper and washer......................... 229
4-4. Refueling Opening the fuel tank cap.................................... 231
4-5. Using the driving support
systems
Toyota Safety Sense 2.5 + .................................... 234
PCS (Pre-Collision System) .................................... 239
LTA (Lane Tracing Assist) .................................... 250RSA (Road Sign Assist)
262
Dynamic radar cruise control with full-speed range ... 265
BSM (Blind Spot Monitor) .................................... 277
Intuitive parking assist ... 287
PKSB (Parking Support Brake) .......................... 295
Parking Support Brake func- tion (static objects) ...... 300
Parking Support Brake func- tion (rear-crossing vehicles)
.................................... 302
Driving mode s elect switch
.................................... 304
Driving assist systems ... 305
4-6. Driving tips Hybrid Electric Vehicle driv-ing tips ......................... 311
Winter driving tips .......... 313
Utility vehicle precautions .................................... 316
5-1. Using the ai r conditioning
system and defogger
Automatic air conditioning system (vehicles with 8-inch
multimedia display)...... 320
Automatic air conditioning system (vehicl es w
ith 12 .3-
in
ch multimedia display)
.................................... 328
Heated steering wheel/seat heaters/seat ventilators 337
5-2. Using the interior lights Interior lights list ............ 339
4Driving
5Interior features

4TABLE OF CONTENTS
5-3. Using the storage featuresList of storage features . 343
Luggage compartment fea- tures ............................ 346
5-4. Using the other interior fea- tures
Panoramic fixed moon roof with one-touch frosted glass
control ......................... 350
Other interior features ... 353
Garage door opener...... 364
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 372
Cleaning and protecting the vehicle interior ............. 376
6-2. Maintenance Maintenance requirements.................................... 379
General maintenance.... 381
Emission inspection and maintenance (I/M) pro-
grams .......................... 383
6-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 385
Hood ............................. 387
Positioning a floor jack .. 388
Engine compartment ..... 390
12-volt battery ............... 397
Tires .............................. 400
Tire inflation pressure ... 412
Wheels ......... .................414
Air conditioning filter ...... 415Cleaning the hybrid battery
(traction battery) air intake
vent.............................. 417
Wiper insert replacement .................................... 421
Electronic key battery .... 424
Checking and replacing fuses ............................ 426
Headlight aim ................ 429
Exterior lights................. 430
7-1. Essential information Emergency flashers....... 432
If your vehicle has to be stopped in an emergency.................................... 433
If the vehicle is submerged or water on the road is rising.................................... 434
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 436
If you think something is wrong........................... 439
If a warning light turns on or a warning buzzer sounds
.................................... 441
If a warning message is dis- played .......................... 451
If you have a flat tire ...... 456
If the hybrid system will not start ............................. 463
If you lose your keys...... 46
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If the fuel fille r door cannot
be opened .

..................465
6Maintenance and care
7When trouble arises

5TABLE OF CONTENTS
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If the electronic key does not operate properly .......... 466
If the 12-volt battery is dis- charged ....................... 468
If your vehicle overheats 473
If the vehicle becomes stuck .................................... 477
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 480
Fuel information ............ 488
Tire information ............. 490
8-2. Customization Customizable features .. 500
8-3. Initialization Items to initialize ........... 515
9-1. For owners Reporting safety defects for U.S. owners................. 518
Reporting safety defects for Canadian owners ........ 519
Seat belt instructions for Canadian owners (in
French) ........................ 519
SRS airbag instructions for Canadian owners (in
French) ........................ 521
Headlight aim instructions for Canadian owners (in
French) ........................ 528What to do if... (Trouble-
shooting) ..................... 530
Alphabetical Index ........ 533
8Vehicle specifications
9For owners
Index

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Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
explanations for equipment not
installed on your vehicle and the
illustrations used may differ from
your vehicle.
All specifications provided in this
manual are current at the time of
printing. Over time, your vehicle
may receive updates that modify
the vehicle and make material in
this manual incomplete and/or
inaccurate. Because of Toyota’s
interest in continual product
improvement, Toyota reserves
the right to make changes to this
manual at any time without
notice.
If Toyota chooses to update the
manual, updated versions can
be viewed by selecting your
vehicle by model and year at the
following URL or on your mobile
device if you have access to the
Toyota app.
www.toyota.com/owners
Approximately five hours after
the hybrid system is turned off, you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
Also, remodeling like this will
have an effect on advanced
safety equipment such as
Toyota Safety Sense 2.5+ and
there is a danger that it will not
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
Toyota

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work properly or the danger that
it may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5+
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the Hybrid Electric Vehicles
emit approximately the same
amount of electromagnetic
waves as the conventional gas-
oline powered vehicles or home
electronic appliances despite of
their electromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording

15Pictorial index
To prevent freezing (windshield wiper de-icer)*...........P.325, 335
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.373
Replacing the wiper insert .................................... ...............P.421
Fuel filler door ............................................... .....................P.231
Refueling method ............................................... ..................P.231
Fuel type/fuel tan k capacity .................................................P.481
Tires ....................................................................................P.400
Tire size/inflation pressure ................................... ................P.485
Winter tires/tire chain ........................................ ...................P.313
Checking/rotation/tire pressur e warning system ..................P.400
Coping with flat tires......................................... ....................P.456
Hood ....................................................................................P.387
Opening ........................................................ .......................P.387
Engine oil ..................................................... ........................P.482
Coping with overheat ........................................... ................P.473
Warning messages ..............................................................P.451
Headlights..................................................... ......................P.219
Fog lights
*............................................................... ............P.225
Parking lights .....................................................................P.219
Daytime running lights .. ....................................................P.219
Turn signal lights ...............................................................P.212
Side marker lights ............................................. .................P.219
Tail lights/stop lights ........................................ .................P.219
Tail lights .................................................... ........................P.219
License plate lights........................................... .................P.219
Back-up lights
Exterior lights for driving
(Replacing: P.430)
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Energy monitor.....................................................................P.128
When the warning messages are displayed ........................ P.451
Turn signal lever ................................................................P.212
Headlight switch ................................................................P.219
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........P.219
Fog lights
*1............................................................... ............P.225
Windshield wiper and washer switch ..............................P.226
Rear window wiper and washer switch ...........................P.229
Usage.......................................................... .................P.226, 229
Adding washer fluid ..............................................................P.396
Warning messages ..............................................................P.451
Emergency flasher switch ....................................... ..........P.432
Fuel filler door opener swi tch ...........................................P.232
Hood lock release lever ........................................ .............P.387
Tilt and telescopic steering control switch .....................P.168
Adjustment ..................................................... ......................P.168
Driving position memory
*1....................................................P.162
Air conditioning system ............................. ...............P.320, 328
Usage.......................................................... .................P.320, 328
Rear window defogger ........................................... ......P.322, 330
Audio system
*2
*1
: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.
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351-1. For safe use
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For safety and security
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.78)
●All of the doors will be unlocked.
( P.138)
●The brakes and st op lights will be
controlled automatically.
(  P.306)
●The interior lights will turn on auto-
matically. ( P.340)
●The emergency flashers will turn
on automatically. ( P.432)
●For Safety Connect subscribers, if
any of the followin g situations
occur, the system is designed to send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P.65)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
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681-3. Emergency assistance
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
Safety information for
Safety Connect