maintenance TOYOTA xB 2014 Warranties & Maintenance Guides (in English)

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W
elcome to Scion. You’ve joined
a select group of car buyers:
people who want a vehicle
that sets them apart from the crowd.
We created the car, but you made it
your own — reflecting your life and your
own sense of style.
Of course, quality and reliability are just
as important as a stylish ride. After all,
if the ride doesn’t go, what’s the point?
Which is the point of Scion’s excellent
warranty coverage. We stand behind
the quality of our vehicles. This booklet
tells you just how much.
Your satisfaction is really important to
us, so occasionally we may create a
special policy adjustment to pay for
certain repairs that are no longer
covered by warranty. When we do this,
we mail details to the owners we have
on record. That’s why it’s important to
send in the card at the back of this
booklet if you move or if you bought
your Scion from a previous owner. Just
tear out the card and drop it in the
mail; you don’t even have to put a
stamp on it.
We want you to be confident that your
ride will keep you on the road — and
that Scion will keep you covered when
you need it. We think you’ll feel pretty
good about that after taking a look at
this booklet. Again, welcome to Scion!This booklet describes the terms of
Scion warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s
maintenance requirements. Be sure
to look it over pretty carefully, since
proper maintenance is required to
ensure that warranty coverage
remains intact.
All the info in this booklet is the latest
available at the time of publication and,
with the exception of the emission
control warranties, is subject to change
without notice.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
WE’VE GOT YOU COVERED
1
2014 (SXB) 2014(SXB)

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WARRANTY INFORMATION
Introduction
If You Need Assistance 4
The Immobilizer Key6
Transportation Assistance 8
Your Warranties in Detail
General Warranty Provisions9
New Vehicle Limited Warranty13
Federal Emission Control Warranty 17
California Emission Control Warranty23
Tire Limited Warranty28
Your Responsibilities
Operation and Maintenance 29
Obtaining Warranty Service31
TABLE OF CONTENTS
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MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance 32
Keep Your Ride Running33
Maintenance & Scion Warranty Coverage 34
Maintenance Log
Using the Maintenance Log Charts35
Maintenance Log36
Explanation of Maintenance Items 52
Vehicle Identification57
TABLE OF CONTENTS
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Who Is the Warrantor
Scion is the warrantor for these limited
warranties. Scion is a marque of Toyota
Motor Sales, U.S.A., Inc., 19001 South
Western Avenue, Torrance, California
90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2014
model year xB vehicles registered and
normally operated in the United States,
U.S. territories and Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for
specific parts or systems, such as the
Powertrain Warranty or Emission
Performance Warranty, is governed by
the coverage set forth in that warranty
as well as the General Warranty
Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the
first date the vehicle is either delivered
to an ultimate purchaser, leased, or
used as a company car or
demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by
these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the Authorized Servicing
Dealership and/or Scion. Parts
scheduled to be replaced as required
maintenance are warranted until their
first replacement only.
Authorized Servicing
Dealerships
For the purposes of these limited
warranties, an Authorized Servicing
Dealership is a Scion dealership or a
Toyota dealership.
GENERAL WARRANTY PROVISIONS
WARRANTY
Your Warranties in Detail9

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Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Scion, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for
seatbelts and related components is
10 years, regardless of mileage.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing
service to the nearest Authorized
Servicing Dealership is covered.
WHAT IS NOT COVERED
This warranty does not cover damage
or failures resulting directly or
indirectly from any of the following:
>Fire, accidents or theft
>Abuse or negligence
>Misuse — for example, racing or
overloading
>Improper repairs
>Alteration or tampering, including
installation of non-Scion Authorized
Accessories
>Lack of or improper maintenance,
including use of fluids other than
those specified in the
Owner’s
Manual
>Installation of non-Scion Authorized
Parts
>Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
>Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufacturer. See page 28.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail14

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Maintenance Expense
Normal maintenance services such as:
>Engine tune-ups
>Replacement of fluids and filters
>Lubrication
>Cleaning and polishing
>Replacement of spark plugs and
fuses
>Replacement of worn wiper blades,
brake pads/linings and clutch
linings
Vehicles With Altered
Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Salvage or Total-Loss
Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by
payment for a claim in lieu of repairs
because the cost of repairs exceeded
the cash value of the vehicle. This
exclusion does not apply to the
emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss of
pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this
warranty or any implied warranty.
Scion does not authorize any person
to create for it any other obligation
or liability in connection with this
vehicle. Scion shall not be liable for
incidental or consequential
damages resulting from breach of
this written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this
limitation is not allowed.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail15

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WHAT IS COVERED AND
HOW LONG
Emission Defect Warranty
Scion warrants that your vehicle:
>Was designed, built and equipped to
conform at the time of sale with
applicable federal emissions
standards.
>Is free from defects in materials and
workmanship that may cause the
vehicle to fail to meet these
standards.
Federal regulations require that this
warranty be in effect for two years or
24,000 miles from the vehicle’s
in-service date, whichever occurs first.
However, under the terms of the Basic
Warranty, Scion provides coverage of
three years or 36,000 miles, whichever
occurs first. Specific components may
have longer coverage under the terms
of the Powertrain Warranty.
Additionally, components marked
“8/80” in the parts list on pages 18–19
have coverage of eight years or
80,000 miles, whichever occurs first.
Emission Performance
Warranty
Some states and localities have
established vehicle inspection and
maintenance (I/M) programs to
encourage proper vehicle maintenance.
If an EPA-approved I/M program is in
force in your area, you are eligible for
Emission Performance Warranty
coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Scion will make all
necessary repairs if both of the
following occur:
>Your vehicle fails to meet applicable
emissions standards as determined
by an EPA-approved emissions test.
>This failure results or will result in
some penalty to you — such as a
fine or denial of the right to use your
vehicle — under local, state or
federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs first.
Additionally, components marked
“8/80” in the parts list on pages 18–19
have coverage of eight years or
80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail17

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Exhaust Gas Recirculation
(EGR) System
>EGR gas temperature sensor
>EGR valve
>Associated parts
Ignition System
>Distributor and internal parts
>Ignition coil and ignitor
>Ignition wires
>Spark plugs*
Positive Crankcase
Ventilation (PCV) System
>Oil filler cap
>PCV valve or orifice
Other Parts Used in Above
Systems
>Data link connector (8/80)
>Hoses, clamps, fittings, tubing and
mounting hardware
>Malfunction indicator light and bulb
(8/80)
>Pulleys, belts and idlers
>Sealing gaskets and devices
>Sensors, solenoids, switches and
valves
MAINTENANCE
You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand this booklet.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any
automotive service provider you
choose. Scion will not deny a warranty
claim solely because you used a
service provider other than an
Authorized Servicing Dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
* Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail19

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REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non–Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle to
an Authorized Servicing Dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 31, “Obtaining
Warranty Service.”
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail20

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DEALER CERTIFICATE
We (the dealership) want you to know
that at the time your new Scion vehicle
is being delivered:
1) On the basis of written notificationfurnished by Scion, we have
knowledge that the vehicle is
covered by an EPA Certificate of
Conformity.
2) We have visually inspected those emission control devices or
portions thereof that are visible
without removing or adjusting any
components or systems,
emissions-related or otherwise. On
the basis of this inspection, there
are no apparent deficiencies in the
installation of emission control
devices by Scion. (For purposes of
this certificate, “emission control
devices” is limited to devices
installed on a vehicle for the sole
or primary purpose of controlling
emissions and which were not in
general use before 1968.)
3) We have performed all emission control system preparations
required by Scion prior to the sale
of the vehicle as set forth in Scion’s
current pre-delivery service
manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an
EPA-approved emissions test
within three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the
written instructions for proper
maintenance and use, Scion will
remedy the nonconformity free of
charge under the terms of the
Emission Performance Warranty.
5) If the vehicle was used as a company car or demonstrator,
check the box and complete the
following:
❑ The vehicle with which this
statement is delivered was placed
into service as a company car or
demonstrator prior to delivery. The
Emission Performance Warranty
period commenced on the date the
vehicle was first placed into
service, which was:
Month Day Year
Note: The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty
referred to in Paragraph 4 and
furnished with the vehicle is solely that
of the manufacturer.
This statement is required by
section 207 of the Clean Air Act (42
U.S.C. 7541) and the EPA regulations
issued thereunder.
Dealer Name
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail22