remote control VAUXHALL VIVA 2019 User Guide

84Instruments and controlsTelematics service
OnStar OnStar is a personal connectivity and
service assistant with integrated
Wi-Fi hotspot. The OnStar service is
available 24 hours a day, seven days
a week.
Notice
OnStar is not available for all
markets. For further information,
contact your workshop.
Notice
In order to be available and
operational, OnStar needs a valid
OnStar subscription, functioning
vehicle electrics, mobile service and
GPS satellite link.
To activate the OnStar services and
set up an account, press Z and speak
with an advisor.Depending on the equipment of the vehicle, the following services areavailable:
● Emergency services and support
in the case of a vehicle
breakdown
● Wi-Fi hotspot
● Smartphone application
● Remote control, e.g. location of the vehicle, activation of horn and
lights, control of central locking system
● Stolen vehicle assistance
● Vehicle diagnostics
● Destination download
Notice
The OnStar module of the vehicle is
deactivated after ten days without an
ignition cycle. Functions requiring a
data connection will be available
again after switching on the ignition.OnStar buttons
Privacy button
Press and hold j until a message is
heard to activate or deactivate the
transmission of the vehicle location.
Press j to answer a call or to end a
call to an advisor.
Press j to access the Wi-Fi settings.
Service button
Press Z to establish a connection to
an advisor.

86Instruments and controlsNotice
To change the SSID or password,
press Z and talk to an advisor or log
in to your account.
To switch off the Wi-Fi hotspot
functionality, press Z to call an
advisor.
Smartphone app
With the My Vauxhall smartphone
app, some vehicle functions can be
operated remotely.
The following functions are available: ● Lock or unlock vehicle.
● Honk horn or flash lights.
● Check fuel level, engine oil life and tyre pressure (only with tyre
pressure monitoring system).
● Send navigation destination to the vehicle, if equipped with a
built-in navigation system.
● Locate vehicle on a map.
● Manage Wi-Fi settings.
To operate these functions, download
the app from App Store ®
or
Google Play™ Store.Remote control
If desired, use any phone to call an
advisor, who can remotely operate
specific vehicle functions. Find the respective OnStar phone number on
our country-specific website.
The following functions are available: ● Lock or unlock vehicle.
● Provide information on the vehicle location.
● Honk horn or flash lights.
Stolen vehicle assistance
If the vehicle is stolen, report the theft to the authorities and request OnStar
stolen vehicle assistance. Use any
phone to call an advisor. Find the
respective OnStar phone number on
our country-specific website.
OnStar can provide support in
locating and recovering the vehicle.Theft alert
When the anti-theft alarm system is
triggered, a notification is sent to
OnStar. You are then informed about
this event by text message or email.Restart prevention
By sending remote signals, OnStar
can prevent the vehicle from
restarting once it has been turned off.
On-demand diagnostics
At any time e.g. if the vehicle displays a vehicle message, press Z to
contact an advisor and ask to
complete a real-time diagnostic check
to directly determine the issue.
Depending on the results, the advisor
will provide further support.
Diagnostic report
The vehicle automatically transmits
diagnostic data to OnStar which
sends a monthly email report to you
and your preferred workshop.
Notice
The workshop notification function
can be disabled in your account.
The report contains the status of key
operating systems of the vehicle like
engine, transmission, airbags, ABS,
and other major systems. It also
provides information on possible

Instruments and controls87maintenance items and tyre pressure
(only with tyre pressure monitoring
system).
To look at the information in greater
detail, select the link within the email and log in to your account.
Destination download
A desired destination can be directly
downloaded to the navigation system.
Press Z to call an advisor and
describe the destination or point of
interest.
The advisor can look up any address
or point of interest and directly send
the destination to the built-in
navigation system.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required. The PIN has to be personalised when
first talking to an advisor.
To change the PIN, press Z to call an
advisor.Account data
An OnStar subscriber has an account
where all the data is stored. To
request a change of the account
information, press Z and talk to an
advisor or log in to your account.
If the OnStar service is used on
another vehicle, press Z and request
that the account be transferred to the
new vehicle.
Notice
In any case, if the vehicle is disposed of, sold or otherwise transferred,
immediately inform OnStar about
the changes and terminate the
OnStar service on this vehicle.
Vehicle location
The vehicle location is transmitted to
OnStar when service is requested or
triggered. A message on the Info Display informs about this
transmission.
To activate or deactivate the
transmission of the vehicle location,
press and hold j until an audio
message is heard.The deactivation is indicated by the
status light flashing red and green for
a short period of time and each time
the vehicle is started.
Notice
If the transmission of the vehicle
location is deactivated, some
services are no longer available.
Notice
The vehicle location always remains accessible to OnStar in the case of
an emergency.
Find the privacy policy in your
account.
Software updates
OnStar may remotely carry out software updates without further notice or consent. These updates are
to enhance or maintain safety and
security or the operation of the
vehicle.
These updates may concern privacy
issues. Find the privacy policy in your account.

174Customer informationInfotainment system Multimedia
LG Electronics
European Shared Service Center
B.V., Krijgsman 1, 1186 DM
Amstelveen, The NetherlandsOperation
frequency (MHz)Maximum output
(dBm)2400.0 - 2483.582400.0 - 2483.5165725.0 - 5875.09
Infotainment system R300 BT
Humax Automotive Co. Ltd.
2, Yeongmun-ro, Cheoin-gu, Yongin-
si, Gyeonggi-do, Korea
Operation frequency: 2402 - 2480
MHz
Maximum output: 4 dBm EIRP
OnStar module
LG Electronics
Electronics European Shared Service
Center B.V., Krijgsman 1, 1186 DM
Amstelveen, The Netherlands
Operation
frequency (MHz)Maximum output
(dBm)2402 - 248042412 - 246218880 - 915331710 - 1785241850 - 1910241920 - 1980242500 - 257023
Radio remote control transmitter
Continental Automotive GmbH
Siemensstraße 12, 93055
Regensburg, Germany
Operation frequency: 433.92 MHz
Maximum output: -5.7 dbm
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: 433.92 MHz
Maximum output: -4 dbm
Radio remote control receiver
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: N/A
Maximum output: N/A
Tyre pressure sensors
Schrader Electronics Ltd.
11 Technology Park, Belfast Road,
Antrim BT41 1QS, Northern Ireland,
United Kingdom
Operation frequency: 433.92 MHz
Maximum output: 10 dBm

Customer information181processing and use of personal data
for the purposes of preparation of services take place solely on the
basis of legal permission, e.g. in the
case of a legally prescribed
emergency communication system or
a contractual agreement, or by virtue
of consent.
You can activate or deactivate the services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. This
does not include statutory functions
and services such as an emergency
communication system.
Third party services
If you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided by the service provider in question.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tyre
pressure monitoring and immobiliser.
It is also used in connection with
conveniences such as radio remote
controls for door locking / unlocking
and starting. RFID technology in
Vauxhall vehicles does not use or
record personal information or link
with any other Vauxhall system
containing personal information.

184Interior mirrors.............................. 27
Introduction .................................... 3
J
Jump starting ............................. 157
K Key, memorised settings ..............20
Keys ............................................. 18
Keys, locks ................................... 18
L
Lane departure warning .......70, 119
Light switch .................................. 88
Load compartment ................23, 51
Load compartment cover .............53
Loading information .....................56
Low fuel ....................................... 72
M Malfunction indicator light ............69
Manual adjustment ......................26
Manual anti-dazzle ......................27
Manual transmission .................. 109
Manual windows ..........................28
Memorised settings ......................20
Mirror adjustment ........................... 8
Mirrors ......................................... 26
Misted light covers .......................91N
New vehicle running-in ..............103
Number plate light .....................137
O Object detection systems ...........117
Odometer ..................................... 63
Oil, engine .......................... 163, 167
OnStar .......................................... 84
Operate pedal ............................... 69
Outside temperature ....................60
Overrun cut-off ........................... 105
P Parking ................................ 17, 107
Parking assist ...................... 70, 117
Parking brake ............................ 111
Parking lights ............................... 91
Performing work ........................126
Power outlets ............................... 62
Power steering.............................. 70
Power windows ............................ 28
Puncture ..................................... 153
R Radio Frequency Identification (RFID) ..................................... 181
Radio remote control ...................19
REACH ....................................... 176
Reading lights .............................. 92
Rear doors ................................... 23Rear floor storage cover ..............54
Rear fog light .................72, 90, 135
Rear window wiper and washer ..60
Recommended fluids and lubricants ........................ 163, 167
Reduced engine power ................72
Refuelling ................................... 121 Registered trademarks ...............177
Retained power off .....................104
Reversing lights ........................... 91
Ride control systems ..................112
Roof .............................................. 30
Roof load ...................................... 56
Roof rack ..................................... 55
S Safety belts ................................... 36
Seat adjustment ....................... 7, 34
Seat belt ........................................ 8
Seat belt reminder .......................68
Seat belts ..................................... 36
Seat heating ................................. 35
Seat position ................................ 33
Service ....................................... 101 Service display ............................ 64
Service information ....................162
Service vehicle soon .................... 69
Side airbag system ......................42
Sidelights ...................................... 88
Side turn lights ........................... 136