VOLKSWAGEN E GOLF 2015 5G / 7.G Owner's Guide
Manufacturer: VOLKSWAGEN, Model Year: 2015, Model line: E GOLF, Model: VOLKSWAGEN E GOLF 2015 5G / 7.GPages: 394, PDF Size: 5.6 MB
Page 31 of 394
Safe & Secure:
Feature Description
Automatic Crash
Notification (ACN)
Automatic Crash Notification is initiated in the event
of airbag deployment or rollover. When the feature is
activated the Volkswagen Car-Net Response Center
is notified of your location and contacts your vehicle
to determine the risk of injury and to dispatch help.
Help is dispatched even if the Volkswagen Car-Net
Response Center does not connect to the vehicle's
occupants. Automatic Crash Notification may be
engaged for up to 6 months without activating a trial
or paid subscription.
Manual Emergency
Call
In the case of an emergency, press the button in
the 3-button module: The Volkswagen Car-Net de-
vice initiates a connection to the Volkswagen Car-
Net Response Center. The location of the vehicle
and customer data for identification is sent at the
same time.
Roadside Assis-
tance
Press the > button in the 3-button module: The
vehicle will connect directly to the Volkswagen
Roadside Assistance Call Center. The vehicle’s lo-
cation is also transmitted in order to more quickly
provide assistance.
Stolen Vehicle Lo-
cation Assistance
For use by law en-
forcement authori-
ties only. See
Terms of Service at
www.vw.com/carnet
for details.
After you have reported your vehicle as stolen to law
enforcement, you may provide the case information
to the Volkswagen Car-Net Response Center. Once
the information has been verified, the VW Car-Net
Customer Specialist will be able to provide law en-
forcement with vehicle location data sent by the VW
Car-Net module.
Family Guardian:
Feature Description
Page 32 of 394
Family Guardian:
Feature Description
Boundary
Alert
By logging on to your Volkswagen Car-Net account, you
can designate an area on a map as a “virtual fence.” The
vehicle owner can then choose notification channels (text
message or email) for receiving alerts when the vehicle
crosses the defined boundary (texts and data rates apply).
Speed Alert
Volkswagen Car-Net can be configured to inform the vehi-
cle owner whenever the vehicle exceeds a speed set by
the owner. The owner can select to be informed through
multiple channels, including text messages and email (text
and data rates apply).
Remote Vehicle Access:
Feature Description
Remote Door
Unlock
You can send a request to unlock the vehicle doors
through your Volkswagen Car-Net iPhone® or Android®
app, the Volkswagen Car-Net website or by calling the
Volkswagen Car-Net Response Center (text and data rates
apply). If none of the vehicle doors are opened within
about 30 seconds, the car will lock again.
Remote Honk
and Flash
You can send a honk and flash signal to the car using the
Volkswagen Car-Net website or the VW Car-Net iPhone®
or Android® app (text and data rates apply). The car will
honk the horn and blink the headlights and emergency
flashers for up to 10 seconds.
Last Parked
Location
You can locate your last parked location using your
Volkswagen Car-Net iPhone® or Android® app (text and
data rates apply).
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Remote Vehicle Access:
Feature Description
Destinations
Only applica-
ble for vehi-
cles
equipped
with a facto-
ry-installed
navigation
system.
Points of Interest (POIs) or other destinations can be im-
ported remotely into the factory-installed navigation system
(if equipped) from a computer or the Volkswagen Car-Net
iPhone® or Android® app (text and data rates apply). These
destinations can be called up and used by the navigation
system.
Destination
Download
Only applica-
ble for vehi-
cles
equipped
with a facto-
ry-installed
navigation
system.
Press the button in the 3-button module: The vehicle will
connect directly to the Volkswagen Car-Net Response
Center where a Volkswagen Car-Net Customer Specialist
will assist with destinations. The address of a dealer’s loca-
tion can also be sent by the Customer Specialist to your
factory-installed navigation system (if equipped).
Remote Sta-
tus Check
Current information about the vehicle can be viewed
through a computer or your Volkswagen Car-Net iPhone®
or Android® app (text and data rates apply). You can find
out if the doors, luggage compartment and electric motor
hood are open or closed, whether the car lights are on or
off, the high-voltage battery charge level, when the vehicle
needs to be serviced next and more.
Diagnostics & Maintenance:
Feature Description