stop start VOLKSWAGEN EOS 2011 Owners Manual

¥ Assume a proper seating position before the vehicle starts to move and keep this position while driving. Make sure that all passengers do the same, Adjusting the seating position.
¥ Properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all times while driving. Make sure that all passengers do the same, Safety belts.
¥ Only transport as many passengers as there are seats and safety belts available.
¥ Never drive if your driving ability has been impaired, for example by medication, alcohol or illegal drugs.
¥ Never let passengers or phone calls distract you while driving, and never take your attention off the road while using vehicle software or adjusting vehicle equipment or accessories.
¥ Always adapt your speed and driving style to visibility, weather, road, and traffic conditions.
¥ Always obey traffic laws and speed limits.
¥ On long trips make frequent rest stops – at least once every 2 hours.
¥ Secure animals in the vehicle with a system that corresponds to weight and size.
WARNING
Always observe traffic rules and posted speed limits and use common sense. Your good judgment can mean the difference between arriving safely at your destination and being seri-ously injured in a crash or other kind of accident.
Regular service and maintenance of your vehicle is important both for operational and driving safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance inter-
vals in the ⇒ booklet Warranty and Maintenance, especially for changing the brake fluid. Hard use, frequent stop-and-go driving, driving in very dusty areas, trailer towing, and other factors may make it necessary to have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for more information.
Driving in other countries

Open and close the luggage compartment lid as you would a standard luggage compartment lid, Luggage compartment lid
The luggage compartment lid locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized remote control vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated, Starting and stopping the engine. A key that was inside the vehicle when it was locked from the outside is reactivated by pressing the 0 button on the deac-
tivated key ⇒ fig. 23.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
x A short time has passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The luggage compartment lid is opened.
Convenience features
The settings in the Settings – Convenience menu, Volkswagen Information System determine which doors open when the door handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually locked or unlocked with the key bit, Emergency closing and opening.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem, Exterior care and cleaning.

WARNING
Improper use of electrical seat controls can cause serious personal injuries.
x The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.
x Never leave children and persons who need help in the vehicle alone because the unsu-pervised use of the electric seat adjustments can result in serious personal injury.
x Always make sure that no one is in the way while the front seats are being adjusted, or while calling up the stored memory settings for the front seats. In an emergency, stop auto-matic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
Starting the engine may stop seat adjustment.
When entering and exiting the vehicle, be careful not to come into contact with any switches that could change the seat adjustment.
Electrical Easy Entry

Fig. 45 On the left side of the driver seat: Controls in the backrest for electrical Easy Entry. On the front passenger side, controls are on the right side of the seat backrest.

WARNING
Improper use of the trailer hitch can cause accidents and injuries. An improperly installed, incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle and cause serious personal injuries.
x Only use an undamaged, properly mounted trailer hitch.
x Never repair or modify the trailer hitch.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists when the vehicle is parked, always remove the ball mount when you are not towing a trailer.
x Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The vehicle was not designed for these kinds of trailer hitches. The trailer hitch attachment can fail, causing the trailer to tear loose from the vehicle.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or large things can change the way the vehicle handles, increase the distance it needs to stop safely, and cause accidents.
x Always secure the load properly with suitable and undamaged straps so that the load will not shift.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under unfavorable load, weather, or wind conditions.
x Trailers with a high center of gravity tip more easily than trailers with a low center of gravity.
x Always avoid sudden maneuvers and hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas, the speed limits for vehicles towing trailers are lower than for vehicles without trailers. Never drive faster than 50 mph (80 km/h; under exceptional circumstances 60 mph - 100 km/h) when towing a trailer. This applies even if the local speed limit is higher.
If you are driving a new vehicle or a vehicle with a new or rebuilt engine, do not tow a trailer during the break-in period, about 600 miles (1000 km), Parts, accessories, repairs, and modifications.
If you tow a trailer, your vehicle may need maintenance more often because of the extra load it has to move.
When you are not towing, remove the trailer hitch ball. This helps keep the trailer hitch from causing damage to your vehicle and to others if your vehicle is hit from behind.
Some models need a trailer hitch to tow or tow-start other vehicles. You may want to always carry the ball mount in the vehicle after it has been removed. Be sure to stow it securely.

x Do not release the parking brake lever until the engine starts to move the vehicle forward. You can also depress and hold the brake pedal for added braking and then let up on the brake pedal when you feel that the vehicle “wants” to move forward.
x Drive ahead slowly.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or bulky items changes the way the vehicle handles and increases the distance it needs to stop safely.
x Always watch what is happening up ahead and around you. Brake earlier than you would if you were not towing a trailer.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under unfavorable load, weather, or wind conditions.
x Drive especially carefully and accelerate gently. Always avoid sudden maneuvers and hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows even the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower than for vehicles without trailers.
Ball mount

Fig. 101 Dimensions of the ball mount support.

Starting and stopping the engine

Switching the ignition on and off
x Briefly press the starter button once without operating the brake pedal ⇒ .
Emergency start feature
If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays Key not in Range when you push the starter button, the remote control vehicle key battery is weak or dead. You can still start the engine using the Emergency start feature.
x Make sure the selector lever is in the Park (P) position.
x Hold the remote control vehicle key to the right of the steering column trim immediately after
pressing the starter button ⇒ fig. 126.
x The ignition automatically switches on and the engine starts.
Emergency shut-off
If the engine does not switch off by briefly pressing the starter button, emergency shut-off is necessary:
x Press the starter button twice within 3 seconds or press and hold the button longer than 1 second
⇒  in Stopping the engine
x The engine switches off automatically.
Engine restart feature
If no authorized remote control vehicle key is identified in the passenger compartment after the engine has been switched off, the engine can be restarted within about 5 seconds. A related message is shown in the instrument cluster display.
After the 5 seconds have passed, the engine can no longer be started without an authorized vehicle key in the passenger compartment.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake pedal when switching on the ignition, as the engine could otherwise start immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized persons may use it to lock the vehicle, start the engine, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
If the ignition is switched on or the engine is running and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the engine and turn off the ignition before leaving and locking the vehicle from the outside.

After starting a cold engine, there may be increased operating noises for a few seconds. This is normal and harmless.
Stopping the engine

Driving on hills
The steeper the grade, the lower the gear that must be selected. Lower gears increase the braking effect of the engine. Never coast downhill in Neutral (N).
x Reduce speed.
x Switch to Tiptronic mode by moving the selector lever from Drive (D) to the right into the Tiptronic position, Shifting with Tiptronic®.
x Downshift by pulling the selector lever back briefly (-).
x OR: Downshift using the paddles on the steering wheel ⇒ page 292, Using Tiptronic with the shift paddles behind the steering wheel.
If you stop and start up again when going uphill, you should use Hill Hold ⇒ page 314, Starting assistance systems as long as the engine is running.
Vehicles without Hill Hold: If you stop on a hill with the vehicle in gear, you must depress the brake pedal or engage the parking brake to keep the vehicle from rolling. Do not release the brake pedal or
the parking brake until the vehicle has started to move forward ⇒ .
Kick-down acceleration
The kick-down feature permits maximum acceleration when the selector lever is in the Drive (D), Sport Drive (S) or Tiptronic mode.
If you push the accelerator all the way down, the vehicle will automatically downshift, depending on vehicle speed and engine speed (rpm). This feature lets you take advantage of the full acceleration
capacity of the vehicle ⇒ .
With kick-down actuated, the transmission will stay in the current gear longer and not upshift until the engine reaches maximum rpm.
WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads, resulting in a loss of vehicle control, collisions, and serious personal injury.
x Only use the kick-down feature or fast acceleration if visibility, weather, road, and traffic conditions permit and other drivers will not be endangered by your driving and the vehicle's acceleration.
x Always adapt your driving to the traffic flow.
x Note that the drive wheels can spin and the vehicle can swerve when ASR is switched off, especially when the road is slippery.
x Once you have accelerated, switch ASR back on again.
NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to help prevent the vehicle from rolling backwards. This can cause the automatic transmission to overheat and be damaged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is not running. The transmission will not be lubricated and will be damaged.
Automatic transmission malfunction

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright background, there is a system malfunction. The automatic transmission and the DSG automatic transmission will then operate in the emergency shift program. The emergency shift program lets you drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended “creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the acoustic warning has stopped. As long as the engine is overheated, avoid stop and start driving and avoid low speeds (“walking pace”).