window VOLKSWAGEN EOS 2012 Owner's Manual

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the climate control system as well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and recirculation mode is on, condensation can quickly form on the windows and greatly reduce visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents, collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation for a long period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to help prevent more damage. Have the air conditioner checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation system can leave residue on the evaporator and on the dust and pollen active carbon filter, resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor) switched on. Press the !

Cleaning the CSC roof
x Clean the CSC roof only when it is closed ⇒ page 55, CSC roof.
x Wash the CSC roof only in an automatic car wash or by hand.
x Never wash the CSC roof with a power washer.
x If the CSC roof is very dirty, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x The CSC roof gaskets (rubber seals) require special care ⇒ page 382, Caring for rubber door and window seals.
x Ask an authorized Volkswagen dealer or an authorized Volkswagen Service Facility if you have any additional questions about cleaning and caring for the CSC roof.
WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
WARNING
x Always close the CSC roof completely before washing. Never pause the CSC roof in a partly open position to clean the side roof pillar shafts or the roof rods. The CSC roof will go down by itself after a short time and could injure someone who is in its way.
x Never reach into the roof pillar compartments or the roof linkage, regardless of whether the roof is opened, closed, or somewhere in between.
CAUTION
Sharp edges under the vehicle can cut exposed skin.
x Always protect your hands and arms from cuts on sharp metal edges when cleaning the underbody, the inside of the wheel housings, etc.
NOTICE
Never wash the CSC roof with a power washer or use “brushless” automatic car washes. Water that is sprayed under high pressure may cause leaks or may damage the rubber seals of the CSC roof.
x Do not use any rubber care materials that contain silicone or any cleaners that contain acids such as industrial dust remover or insect remover on the CSC roof seals.
NOTICE
x The water temperature must not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x Do not use insect sponges, abrasive kitchen sponges or similar things to clean the vehicle. These can damage the paint finish.

WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
NOTICE
Never wash the CSC roof with a power washer or use “brushless” automatic car washes. Water that is sprayed under high pressure may cause leaks or may damage the rubber seals of the CSC roof.
x Do not use any rubber care materials that contain silicone or any cleaners that contain acids such as industrial dust remover or insect remover on the CSC roof seals.
NOTICE
x Water temperature should not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x In order for Park Distance Control to work correctly, the sensors in the rear bumper must be kept clean and clear of snow and ice.
x When using a power washer or steam cleaner, only spray the sensors directly for a short period of time and always keep the nozzle at least 4 inches (10 cm) from the sensor.
x Do not clean icy or snow-covered windows with a power washer.
x When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or luggage compartment lid. The water could freeze on the locks and seals and make it difficult to open the vehicle!
Cleaning windows and outside mirrors

Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield wiper nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
Cleaning and changing the windshield wiper blades

Fig. 159 Changing the windshield wiper blades.

Check all wiper blades regularly. Wiper blades that grab and squeak must be replaced if worn or
damaged and cleaned if dirty ⇒ .
Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lifting and tilting windshield wiper arms
Move the wiper arms to the service position before lifting them away from the windshield ⇒ page 198, Windshield wipers and washer.
It is not possible to lift the wiper arms away from the windshield when they are not in the service position.
When lifting or replacing a wiper blade on a window, grip it only by its mounting and not by the blade itself.
Cleaning the wiper blades
x Lift the wiper arm(s) away from the windshield.
x Using a soft cloth, carefully remove dust and dirt from the wiper blades.
x If the blades are very dirty, carefully clean them with a sponge or cloth ⇒ .
x Carefully fold the wiper arm back down onto the windshield.
Changing wiper blades
x Lift the wiper arm(s) away from the windshield.
x Press and hold the release button ⇒ fig. 159 (1).
x While lifting the wiper blade in the direction of the wiper arm, pull off the wiper blade in the direction of the arrow. This may require moderate force.
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow until it latches.
x Carefully fold the wiper arm back down onto the windshield.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Cleaning the wind deflector

Care of the power sunroof seals (A)
x Briefly press the  button in the center console to tilt open the power sunroof
x Press the  button again briefly one more time. The power sunroof is opened.
x Hold down the lever in the center console to start opening the CSC roof, but only until the sunroof moves to the rear as far open as possible to expose the seals. The roof frame must not separate from the top of the windshield frame. The rear window element must not lift up!
x Use a soft, lint-free cloth and a light cleaning solution to remove dust and dirt from the roof seals,
shown in green ⇒ fig. 160 (A).
x If necessary, also remove dust and dirt from the painted sealing surfaces.
x Dry the roof seals thoroughly
x Volkswagen recommends the sparing application of suitable care products ⇒ page 383 to the
rubber seals ⇒ .
Care of the rubber seals around the power windows (B)
x Use a soft, lint-free cloth and lots of water to remove dust and dirt from the window seals, shown in yellow (B).
x Do not use any care products on the (B) seals ⇒ . The care product could wash down on the glass and smudge it!
Care of the rubber seals around the luggage compartment lid and the doors (C)
x Use a soft, lint-free cloth and lots of water to remove dust and dirt from the door and rear lid seals, shown in blue (C).
x If necessary, also remove dust and dirt from the painted sealing surfaces.
x Dry the roof seals thoroughly
x Volkswagen recommends the sparing application of suitable care products to the rubber seals
⇒ .
Recommended rubber care product overview

Seal Recommended product
(A) Maintenance set (original accessory) 000.096.331 or special lubricant (liquid)G 052 172 A1
(B) Clean only! Use no care products.
(C) Silicone-free rubber care product or special lubricant (liquid)G 052 172 A1
NOTICE
x Using the wrong care product can damage the seals. Check with an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for information about suitable products.
x Do not use any rubber cleaning or treatment products containing silicone, or any products containing acids, such as industrial dust removers or insect removal products, on the seals around the power sunroof (A).

WARNING
Careless opening and closing of the doors, the CSC roof, the luggage compartment lid, and the power sunroof is dangerous and can cause serious personal injury.
x Open or close the doors, the CSC roof, the luggage compartment lid, and the power sunroof only when no one is in the way.
WARNING
Before using the emergency procedure to close the CSC roof, park the vehicle as far away from moving traffic as possible. If necessary, switch on the emergency flashers and set up a warning triangle. Obey all applicable legal requirements.
NOTICE
If the vehicle's battery fails or the power windows won't work, the door windows are not lowered when the door is opened or closed. Always close and open the door carefully to help prevent damage to the window, the paint, or the rubber seal.
NOTICE
x Before using the emergency procedure to close the CSC roof and while doing it, check the area behind the vehicle for possible obstacles and make sure there is enough room to avoid damage. Rear lid assist does not work before and during the emergency closing procedure.
x Never close the CSC roof if the car is on a workshop hoist, parked with one side on a curb, or raised on a car jack or jackstands.
NOTICE
To help prevent vehicle damage, carefully remove and properly reinstall parts after emergency locking or unlocking.

Fig. 173 Driver's door control to open and close all windows.

x After emergency roof closing is complete, continue to hold the lever and switch to close all windows.
x OR: After emergency closing, pull switch (1).
x OR: Insert the key in the lock of the driver's door, turn in the closing direction, and hold until all windows are closed.
x Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Cancel conditions for emergency closing
Emergency closing the CSC roof is canceled if any of the following situations occurs:
x The lever in the center console or the switch in the driver door is released.
x The ignition is switched off.
x Any door is shut.
x The vehicle battery voltage is less than 9 Volts.
x The luggage compartment lid is closed before the roof frames are locked into the mountings on the windshield.
x The vehicle moves at a speed greater than about 0.6 mph (1 km/h).
x The outside temperature is below +5° F (- 15° C).
Emergency closing using the lever-switch combination is possible only if the CSC control unit has detected a malfunction that is caused by one of the listed feasible problems, Possible situations for emergency closing.
Do not interrupt the emergency CSC roof closing process once you have initiated it unless this is absolutely necessary.
If the CSC roof gets stuck while opening or closing, it may be possible to close it using the emergency process before it lowers itself automatically.
Stowing the Automatic Rollover Support System®

Fig. 174 Deployed rollover protection support behind the rear seat backrest.

Before removing the jumper cables
x Switch off the headlights (if they are on).
x In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected.
Removing jumper cables
With the engine running, remove the jumper cables in reverse order to the way they were connected.
1. Disconnect the black (-) cable from the vehicle with the dead battery.
2. Disconnect the black (-) cable from the other vehicle (vehicle with the good battery).
3. Disconnect the red (+) cable from the other vehicle (vehicle with the good battery).
4. Disconnect the red (+) cable from the vehicle with the dead battery.
5. Close the battery cover.
6. If necessary, unscrew the towing eye on the front of the vehicle ⇒ page 469, Installing the front towing eye.
WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒ page 366, Vehicle battery.
x Always wear proper eye protection. Never lean over the vehicle battery.
x Attach the jumper cables in the correct order: first the positive cable, then the negative cable.
x Never connect the negative cable from the vehicle providing starting assistance to parts of the fuel system or to the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Check the battery acid level indicator window on the vehicle battery. Use a flashlight, never a match, cigarette lighter, or other open flame. If you cannot see the color of the window clearly, or if it is light yellow or colorless, do not jump-start the vehicle. Get expert assistance.
x Avoid electrostatic discharge in the vicinity of the vehicle battery. Sparks may cause the hydrogen gas escaping from the vehicle battery to ignite.
x Never jump-start a vehicle with a battery that is damaged or frozen or that was frozen and has thawed. The battery can explode. Replace the battery instead.
x Always follow the instructions of the jumper cable manufacturer.
x Always make sure that the battery providing starting assistance has the same voltage as the dead battery (12 V) and about the same capacity (see battery label).
x Batteries give off explosive hydrogen gas. Always keep fire, sparks, open flame and smoking materials away from batteries.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery. The hydrogen gas from the battery is explosive.
x Never short out the battery terminals by connecting the positive (+) and negative (-) terminals with each other.