VOLKSWAGEN EOS 2015 1.G Owners Manual

Check all wiper blades regularly. Wiper blades that grab and squeak must be replaced if worn or
damaged and cleaned if dirty ⇒ .
Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lifting and tilting windshield wiper arms
Move the wiper arms to the service position before lifting them away from the windshield ⇒ page 126, Windshield wipers and washer.
It is not possible to lift the wiper arms away from the windshield when they are not in the service position.
When lifting or replacing a wiper blade on a window, grip it only by its mounting and not by the blade itself.
Cleaning the wiper blades
x Lift the wiper arm(s) away from the windshield.
x Using a soft cloth, carefully remove dust and dirt from the wiper blades.
x If the blades are very dirty, carefully clean them with a sponge or cloth ⇒ .
x Carefully fold the wiper arm back down onto the windshield.
Changing wiper blades
x Lift the wiper arm(s) away from the windshield.
x Press and hold the release button ⇒ fig. 159 (1).
x While lifting the wiper blade in the direction of the wiper arm, pull off the wiper blade in the direction of the arrow. This may require moderate force.
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow until it latches.
x Carefully fold the wiper arm back down onto the windshield.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Cleaning the wind deflector

x Open the wind deflector ⇒  Wind deflector.
x Use a vacuum cleaner with a small nozzle to clean out dirt out of the net.
x Loosen any stubborn particles in the net, such as insects, with a fine-pore sponge and soapy water
⇒ .
x Close the wind deflector, if necessary.
NOTICE
Vehicle care products containing solvents can damage plastics and other vehicle the materials.
Waxing and polishing vehicle paint

x Do not use cleaning materials that contain solvents.
x Do not use hard wax.
NOTICE
Chrome wheel covers and hubcaps can have an extra coating. Do not treat them with chrome care or polishing products. Use regular paint care and polishing products.
Cleaning wheel rims

Care of the power sunroof seals (A)
x Briefly press the  button in the center console to tilt open the power sunroof ⇒ page 66.
x Press the  button again briefly one more time. The power sunroof is opened.
x Hold down the lever in the center console to start opening the CSC roof, but only until the sunroof moves to the rear as far open as possible to expose the seals. The roof frame must not separate from the top of the windshield frame. The rear window element must not lift up!
x Use a soft, lint-free cloth and a light cleaning solution to remove dust and dirt from the roof seals,
shown in green ⇒ fig. 160 (A).
x If necessary, also remove dust and dirt from the painted sealing surfaces.
x Dry the roof seals thoroughly
x Volkswagen recommends the sparing application of suitable care products ⇒ page 315 to the
rubber seals ⇒ .
Care of the rubber seals around the power windows (B)
x Use a soft, lint-free cloth and lots of water to remove dust and dirt from the window seals, shown in yellow (B).
x Do not use any care products on the (B) seals ⇒ . The care product could wash down on the glass and smudge it!
Care of the rubber seals around the luggage compartment lid and the doors (C)
x Use a soft, lint-free cloth and lots of water to remove dust and dirt from the door and rear lid seals, shown in blue (C).
x If necessary, also remove dust and dirt from the painted sealing surfaces.
x Dry the roof seals thoroughly
x Volkswagen recommends the sparing application of suitable care products to the rubber seals ⇒ 
.
Recommended rubber care product overview

Seal Recommended product
(A) Maintenance set (original accessory) 000.096.331 or special lubricant (liquid)G 052 172 A1
(B) Clean only! Use no care products.
(C) Silicone-free rubber care product or special lubricant (liquid)G 052 172 A1

NOTICE
x Using the wrong care product can damage the seals. Check with an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for information about suitable products.
x Do not use any rubber cleaning or treatment products containing silicone, or any products containing acids, such as industrial dust removers or insect removal products, on the seals around the power sunroof (A).

Deicing door lock cylinders

WARNING
Injuries, scalding, electric shock, accidents, and fire hazards can occur while working on the engine or in the engine compartment!
x Before working in the engine compartment, be sure to familiarize yourself with the
necessary procedures and generally accepted safety precautions ⇒ page 279, Working in the engine compartment.
x Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Spraying or pouring water (for example, with a power washer) into the plenum chamber can cause severe damage to the vehicle.
Wash the engine compartment only in special wash bays so that the oily dirt and fuel residue that are washed off the vehicle will not enter the sewage system. In some areas it illegal to wash the engine compartment anywhere other than at such specified locations.

Interior care and cleaning

NOTICE
x Vehicle care products containing solvents can cause irreparable damage to plastics and other vehicle materials.
x Stains, dirt and other deposits that contain aggressive substances or solvents can corrode vehicle materials and cause permanent damage, even after brief contact with the surface.
x Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry.
x To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities.
Caring for upholstery

these seat surfaces and backrests can damage the vehicle electrical system and prevent the airbag
system from working properly ⇒ .
Electrical components and connectors that could be damaged by incorrect cleaning or handling are
installed in power seats and heated seats ⇒ . This can also result in damage to other parts of the vehicle electrical system.
For this reason, read and follow these cleaning instructions:
x Do not use power washers, steam cleaners, or cooling sprays.
x Do not use detergent pastes or mild detergent solutions.
x Do not wet the surface completely.
x Only use cleaning products approved by Volkswagen.
x If you have questions or concerns, consult a professional cleaner.
x Before using any cleaning agent, familiarize yourself with instructions and warnings on the packaging.
x Vacuum upholstery, fabric trim, Alcantara® upholstery, and carpeting regularly with a suitable brush attachment.
x A soft sponge or a commercially available lint-free microfiber cloth may be used for general
cleaning ⇒ .
x Clean Alcantara® surfaces with a damp cotton or wool cloth or a commercially available lint-free
microfiber cloth ⇒ .
Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available dry-foam cleaner.
If the upholstery and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning options. If necessary, have the cleaning done by a professional.
Cleaning upholstery on non-heated seats, manual seats, or seats without airbag components
x Before using any cleaning agent, familiarize yourself with instructions and warnings on the packaging.
x Vacuum upholstery, fabric trim, Alcantara® upholstery, and carpeting regularly with a suitable brush attachment.
x Do not use power washers, steam cleaners, or cooling sprays.
x A soft sponge or a commercially available lint-free microfiber cloth may be used for general
cleaning ⇒ .
x Clean Alcantara® surfaces with a damp cotton or wool cloth or a commercially available lint-free
microfiber cloth ⇒ .
Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available dry-foam cleaner.
If the upholstery and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning options. If necessary, have the cleaning done by a professional.
Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.

WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.