Emergency towing with tow truck
The information is to be used by
commercial tow truck operators who know
how to operate their equipment safely.
Detailed towing instruct ions can be found
in a special towing instruction brochure at your
Volkswagen dealer.
General hints
Whenever possib le, tow with front
wheels off ground .
Vehicle may be lifted in rear and moved to position fo r front hook-up.
passengers to ride in a
towed vehicle for any reason .
Front hook-up
Attach safety straps to wheels.
Attach safety chains to low er cont ro l
arms.
Under a separate 8BB
offers mediation and arbitration of claims relating to
failure , malfunction , repair or replacement of internal engine
components.
heads , camshafts , valve train components , timing
gears , flywheels , pistons, piston rings, crankshafts , connecting
rods and bearings , oi l pumps and associated fastener
s, seals and
gaskets.
T o be elig ible unde r th is program , you must currently
own or lease
your Volkswagen . T his program is free
of charge and covers
expire on May 3, 1996.
you wish to co ntact the Better Bus iness Bureau directly , please
the toll-free number:
1
When you
information.
Deli ver y date and current mileage
Nature of complaint or problem
special time deadline s app ly under this program . An
arbitration hearing
receive a check within 45 days or a comp leted repair
within
is provided in the
Law s booklet which is presented to you
by your dealer when you take delivery of your
new