VOLKSWAGEN GOLF 2000 Repair Manual

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1.1 Maintenance Nordamerika

1.2

Dear
This
to your Volkswagen.
Jetta and New
Your Limited New
addition. your
you are a resident of
tion have rights
emissions warranties.
th ese warranties
tem is required to de termine whether it is
cove red by warran ty .
satisfaction in
understanding t
he warranties that
to your Volkswage n is important to us.
Any questions concerning warranty
you have a concern or you are not satiS-
fied with the service that you receive from
your
we suggest that you discuss
it with the
your concern is not resolved
t hrough your dealership,
or
write Volkswagen
Relations .
Volkswagen of America,
.. provides a
mediation
and arbitration service for the
r esolu tion
of disputes aris ing under this
Limited
New Warranty. This
vice is BBB and is con
ducted thr ough
you wish to use this
service,
fo rm ation on BBB
Notice of Address Change
Notice of Used Car Purchase
The National Traffic & Motor
owners if a
need not use this card if
you purchased your

TABLE
Limited New
24 Hour Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . 11
Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
BBB Auto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Product Service

NEW
What is Covered
or
workmanship except
tire and the repair or
of tires. The repai r or transmis­
sion
manufacturer specifications,
for wear and are covered up to on e year or
whichever occurs first.
Batteries are covered 1
bor for 4 years or
are not covered after the first year or
whichever occurs first (i.e.
be honored by any au­
thorized
your outside the
U ni ted
its territories, or this warranty De­
fects in or workmanship be
corrected under the terms of the warranty
for new
is to either the origi­or if
the
i s first on the
date such in service.
This Limited
New Warranty is au­
tomatically transferred
without cost if the ownersh ip of the
charge. authorized
er will repair the defective part or it w ith a new or remanufactured gen ­
uine

Emergency Repairs
keep
receipts, repair orders, and parts removed
from your
be reimbursed if the repair work
was needed and
NEW WARRAN TY
BBB
you are not satisfied with the warranty
se rvice you receive, you may wish to
the steps set forth on page 25.
of America,
of warranty and other prod­uct disputes. This serv ice is
offices of the Better Busi­
n ess Bureau. you wish to use this se r­you may the
n umber:
1
We encou rage you to use the BBB before you decide to seek remedi es in a court of
The BBB service is free of charge and permits you to present your
case without
an attorney. infor­
mation on BB B

WARRANTY
What is Not Covered
Tires
warranted by the tir e
manufacturer. To assist you
in obtaining of tire
manufa ctu rers
and addresses is provided in this Verify with the tire
manufacture r what is cove red under their
warranty .
Maintenance Services and
which are the
of any non Genuine the performance specifications from those
set by the
manufacturer, modi­
f ications to the
starters, roof racks or commun ications
equipme n
t, defects or ing from the use of new parts not
or used
parts,
or the damage to ass o­
ciated parts or systems;
- damage or
which were
caused by th e
any major or terations such as the conversion of the
roof structure or other
-damage or
or
gen;
- damage or

pension modifications, such as the
insta llation of after-market
stantially re-assembled from or repaired with parts obtained from another used
Damage or Malfunctions Due
to Lack of Maintenance
warranty does not cover damage or
malfunctions
which are due to the failure
to follow recommended maintenance quirements as set
This warranty does not cover glass
er 's material or workmanship .
Odometer Tampering
These warrant ies do not cover repairs on
a Volkswagen
on which the odometer has
been altered or on which the actual
age cannot readily be determined.
the speedometer unit is replaced. the
gen dealer .
NEW
This warranty
does not apply to
Volkswagen vehicles or
parts and accessories not imp orte d or
tribu ted by
This warranty, the Limited
son to assume, any other
the
so this li mitation or may not apply to you.
This warranty gives you specif ic
rig hts and you may also have other rights.
which vary from state to state .
5

WARRANTY
What is Covered
whicheve r
occurs first. from the date t he was first in se rvice.
This warranty does not apply to ve­hicles used for commercial pur­
poses such as taxi, limousine and rental vehicles.
or workmansh ip for the
parts and nents:
Engine: and head and spur
tor que converter,
drive shafts and constant joints.
6
Where to Go for Warranty
T his warranty b e honore d by any thorized in the United States. it s te rritories, or
is brought to an au rized it s territories , o r
not fects in or workmanshi p under the terms of the
ranty for new in fect in that coun try .
When the Warranty Period
Begins
The warrant y period begins on the date
the
in service as a on the date such is first
matica lly transferred without cost if the
ownership of the
of c h arge. aut hor ized repair th e defective part or re­it wit h a new or remanufac­tured ge nuine part.

What is Not Covered
lubricants or fluids un­
less their replacement is a necessary part
of warranty service on a covered compo­
nent.
amage or
terat ions such as the conversion of the vehicle to a converti ble or the modifica­
tion of the roof to accommodate a
glass roof structure or othe r similar
st ructural
alterations ;
- damage or malfunctions caused by in­
tentional or unintentional misfueling,
collis i
on or modifications of the ve­
7