Better VOLKSWAGEN GOLF 2003 Owners Manual

Emergency Repairs
keep
receipts, repair orders, and parts removed
from your
be reimbursed if the repair work
was needed and
NEW WARRAN TY
BBB
you are not satisfied with the warranty
se rvice you receive, you may wish to
the steps set forth on page 25.
of America,
of warranty and other prod­uct disputes. This serv ice is
offices of the Better Busi­
n ess Bureau. you wish to use this se r­you may the
n umber:
1
We encou rage you to use the BBB before you decide to seek remedi es in a court of
The BBB service is free of charge and permits you to present your
case without
an attorney. infor­
mation on BB B

888
Relations Rep­
resentative does not resolve your product
concern to your satisfaction or
if you do
not wish to present your concern to either
of them, you may take advantage of the
mediation and arbitration services of the
Better Business Bureau. This program is
BBB
miles and has not been
n use for more than 2 years . Not every
claim
is eligible; there are some age and mileage limitations. so please check with
your local Better Business Bureau
acceptable resolution. do not have to
participate in mediation if you would rath­er proceed immediately to arbitration . Ar­
bitration
is the other part of BBB
LINE. Arbitration is a process by which an impartial person makes a decision on your
claim. The arbitrators are not connected
with the automobi le industry and serve on
voluntary basis.
When you
The BBB on your complaint;
if it cannot be mediated, they will arrange
an arbitration hearing.
A decision
a de­
cision is made
then have the opportunity to accept or
reject the decision.
you reject the decision :
1 .
not have to com­
ply
with any part of the decision.
about
sumer Protection Laws booklet
which is presented to you by your
dealer when you take delivery of
your
new vehic le .
25

SAFETY FIRST
12 years and younger ride in the back seat
restrained for their age and size. The airbag
on the passenger side makes the front seat
a
seat.
in a rearward-facing seat.
against the
backrest, center arm rest, or door.
seat or infant carrier on the front seat may be struck and knocked out of position by the passenger's
a irbag
in a
F or this reason, and because better protected -when restrained according to their age and size­in a rear seating position, we
Forward-facing seats
m ent of the airbag and cause
forward-facing seats
on the rear seat.
front the safety and
the
the
22 --------------------AIR BAG

member that ch ildren do not have the pro­
no un ced
pelv ic structu re require d for the
prope r function of
a belt pass over the
child 's stomach
or abdomen .
to
Younger children should use a belt only
system for the child's size and weight or safer alternative means of trans ­
portat ion
of the child is available . these
e xceptional situations. the use of a
better than permitting the child to remain unrestrained. But remember : a l ap
belt cannot provide the same
An
injury. make sure that and other
wear restraint systems. Care­
seats are required to
These standards requirements for using a
such as those in your
read and heed
on next pages.
CHILD SAFETY--------------- -----35

Tires
Tires are important but often abused parts
of a vehicle. They not
Be sure to inspect your tires at
Damage to you
as soon as tire damage can never get better or it can
to tire
for advice and assis­
tance.
Mark tires before removing them. Re­
mount tires on the same
uneven wear and damage.
Tires which are not on New tires
New tires may have different tread
depths due
to the configuration and design
by the tire manufacturers. When
tires, use ones with matching tread depth.
New tires tend to be and cannot of­
fer
Avoid fol­