maintenance VOLKSWAGEN GOLF 2009 Service Manual

Remote
Access
Operation is subje ct to the two
c o nditions:
( 1 ) Th is device
may not cause
interference that may cause desired ope ration .
Reporting
you that your has a
defect which
Road, Auburn
it may open an investigation, and if it
finds that a safety defect exists
in a
group
of it ma y order a
between you, your
or of America ,
294 Care, maintenance
Changes or modifications not
ti ons:
( 1 ) th is device may not cause interference , and
( 2) this device must accep t any interfe rence,
interference that may cause undesired
the
Safety at
1-888- 327-42 36
1-800-424-9153);
go to http ://www.n htsa.gov;
or wri te to :
Administrator NHTSA
You can

As long as the indicator lights are on, expect engine malfunctions , increased
fuel consumption and loss of engine efficiency . <1
tory information and heed the on page 295.
T he
catalytic converter provides exhaust gas lrealmenll o help reduce pollutants in the exhaust
gas . To help ensure long service life of the exhaust
system and gasoline engine catalytic converter :
use unleaded fuel.
Neve r comple te ly empty the fuel la nk .
Do not exceed the corre ct oil level 227 .
Do not low the vehicle to start it, but use a
j u mp-start instead 327.
Care, cleaning, maintenance
you expe rience misfire s, loss of power or th e
Facili ty. Otherwise , gasoli n e
could reach the exhaust system and gel into the
atmosphere . The catalyt ic converter could also be
damaged
by overhea ting! <1

Limited Warranty . . . . . . . . . . . 3
Powertrain Limited Warranty . . . . . . . . . . . . . 6
Limited Warranty Aga
inst Corro sion
Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Federal Emissions Warranties
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defe ct
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emi ssions Performance Warranty 11
About Your
assistance . . . . . . . . . . . 16
Dispute
19
................................ 21
Tire Manufacturers
List of tire manufacturers for new . . . . . . . . . . . . . . . . . . . . 22
Maintenance
W arranty voucher . . . . . . . . . . . . . . . . . . . . . . 23
Odometer
. . . . . . . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . 43

Warranty
This bookle t contains the limited warranties cable to your new Volkswagen Please read
thes e warranties
bumper to bumper coverage for 3
year s or whichever occurs first and Powertraln Limited Warranty coverage for 5 years or
addition , your vehicle is covered by emissions
contro l sys tem limited warrant ies .
derstanding the limited warranties that apply to your Volkswagen mode l is important to us . Any questions concerning warranty coverage should be
directed to:
V o l
kswagen G ro up of America, C ustomer
48326
Telephon e: 1
Emissions W arranty Supplement for additional information on
addi tion to and sepa rate from the above
an operating unit of Volkswagen
2
USA Warranty and Maintenance Group
of Amer ica.
( "Volkswagen ") also offers
you complimentary participation in the Volkswagen
Carefree Maintenance Program described in this
booklet.
you have a concern or you are not satisfied with
the service that you receive from your dealer, we suggest that you discuss it with the Service it is not resolved through
your deale rship, you may or write to the wagen Custome r CARE Center.
er or Vo lkswage n Custome r CA RE Representative
h as been unable to address the concern to your
satisfac tion, you may take advantage of BBB
a program administered through the
Council of B etter Business Bureaus. The BBB
Notice of Address Change
Notice of Use d
requires manufacturers to be in a position to contac t vehic le owne rs if a co rrection of a safety­
related defect or a noncomplia nce with an
you ch ange your address or
buy a used Vo lkswagen model, comp le te one of the postcards in the middle of this booklet. need not use thi s card if you purchased your
Volkswagen through an authorized Volkswagen
deale r.

This New Limited Warranty is a utom atically
transferred without cost if the ownersh ip of the ve­changes within the Warranty period.
F
ree-of-charge repair
Repairs under this limited warranty are free of
charge. dealer re­
pair the defective part or replace it w ith a new or remanufactured genu ine part .
Emergency repairs
an emergency repair was performed by a non­service re ceipts, repair
orders, and parts removed from your
What is not covered
Tires
Tires are
not covered by this warranty, but
are separately warranted by the tire manufacturer. To assist you in obtaining related Warranty infor­
mation, a list of tire manufacturer s and addresses
is provided at the end of thi s book let.
whichever occurs
first (i.e. headligh t adjustment). This warran­
ty does not cove r w heel or tire balanc­
ing.
Damage or malfunctions due to misuse, n egligence, alteration, accident or fire
This limited warranty does not cover:
model to the nearest au­
thorized
dealer, together with the paid receipts, repair or­ders, and repla ced parts must be submitted to your
authorized
installati on of any non Genuine alter the
vehicle performance specifications from those set by the vehicle manufacturer , modificati ons to the
v eh icle (inc luding the engine management sys­
tem) , accessories
o r use d parts, or the resultant dam­age to associated parts or systems; or
Non-Genuine parts (referred to as Aftermarket parts), crash parts r epaired due to
d am age in a
parts) , parts obtained from another
used vehicle (referred to as parts), and any resu ltant damage to associa ted vehicle parts or systems caused by the failure of the aforemen ­
tioned parts; or
Damage or malfunctions which were caused by
the alteration of the vehic le, in particu la r any major or structural altera tio ns i nclu ding but not limit ed to
the conversion of the vehicle to a convertib le or th e
m odification of th e roof to accommoda te a g lass
roof structur e or other structural alterations ;
o r
including but not limit­
ed to the installati on of eng ine management com-
ponents not approved by
Carefree Maintenance Please consult the wage n Carefree Maintenance Program guidelines in the maintenance section of this booklet.
4 USA Warranty and Maintenance

What is not covered
Maintenance services
This

Federal Emissions Warranties
The Emissions Warranties set out on the following
pages are warran ties which the m anu facturer is re­
quired by l
aw to furnish to you at the time you take
delivery of your new
miles New Vehicle Limited Warranty.
The warranties required by fede ral laws apply to new Volkswagen vehicles imported and distributed
by Volkswage n of America, an operating unit of Volkswagen G roup of Amer ica,
new Volkswagen vehi­
cles imported and distributed by Volkswagen for
sale and registration in the State of Ca lifornia,
Connect icut, Maine, Maryland, New Je rsey,
for veh icles
eq uipp ed to meet California 's Partia l Ze ro Emis - sion
Vehicle (PZEV) emission requirements, as
ide ntified on the
Vehic le Emission Control
you have
any quest ions concerning the applicab ility o f each
warranty to your
Customer CARE
Ml 48326 1
Vo lkswagen of America , an operating unit of
Vo lkswage n Group of Amer ica, ( "Volkswa­the authorized United i mporte r of Volkswagen vehicles, warra nts to the origi nal re tai l
p urch aser or original lessee and any subsequent
purchase r or lessee that every model year Vo lkswagen import ed by Volkswagen:
appl icab le regula ­
t ions of the United Environmental Protection
Agency (EPA), a nd
free from defects in materi al and workman­
sh ip which causes the vehic le to fail to conform
wi th EPA regulations for 2 yea rs after the date of first use or delivery of the
mil es, whi cheve r occurs
fir st.
USA Warranty and Maintenance A
wa rranted part is any part
in a warranty re­
pa ir , wh ich aff ects any regulate d em iss io n fr om a
motor
o r engi ne which is subjec t to EPA
emission standards. The
cause the vehic le to fail to
confo rm w ith EPA regu lat ions:
Evaporative Emission Con trol Syste m: includ­
ing fuel tank, ca p,
inc lud ing man ifo lds, turbo ­
charge rs, catalytic converters, down pipes and par­
ticulate

System: sensors, switches,
camsha ft adjuster
units, sensors,
System: Lamp
Secondary Air air
pump and
and
other accessories used with the above
For 8 years or
has been in use for more than 24 months or than 8 years or
components
The under this warranty
is within this
period a defect in or workmanship causes
the
in the United States, its territories the make repairs
as may be requi red by these
Engine
Diagnostic device an operating unit of
gen"), warrants to the of a yea r of the that if the following conditions are met, any authorized in the United
States , its territories,
The to conform at any time during
24 months or emission inspection standards as termined by an EPA Approved State and Maintenance test or inspection, or
has been in use for more than 24
months or than 8 years or whichever occurs first. the
an tio n resulting from a of a filter. engine
The and Maintenan ce
test of inspection requires the the
state or and
ins tructions for
proper maintenance and use. Fede ra l Emissio ns W arran ties

lessee, and any sub sequent purchaser or les­
see or, if the
maintenance and use
for proper maintenance are contained in the mai ntenan ce sec tio n of thi s booklet. and mileage intervals , at whic h maintenance is to
b e performed, may vary from mode l to
Vo lkswagen recom men ds you keep a record of sched uled ma inten ance by having your mainte­
n ance book let validated at the approximate time or mileage intervals by the authorized Volkswagen
dealer or other service facility that performe d the
maintenance . you perform the mainte na nce
yourself, keep
not deny a warra nty
clai m on the basis of your failure to maintain
the vehicle acco rding to the in stru ction s or failu re
to keep a r
ecord of m aintenanc e.
for pro pe r u se of the vehicle are con­
tained in your Volkswagen
Use of Genuine Volkswagen
Vo lkswagen reco mm ends that Genuine Volkswa­
gen parts be used as replacement parts for the
maintenance, repair or replacement of em issio n control syste ms. Use of replacement parts which
a re not equivalent to Genu ine Volkswage n parts i n
emission performance and durabi lity may im pair
th e effec tive ness of emiss io n control systems.
thoug h use of parts other than Genuine Volkswa­
gen parts does not invalidate these warranties.
Volkswagen assumes no liability under these war­
ranties for
failure of suc h parts and damage to oth­er parts caused by such failure .
Agency
qualified t o perform su ch services. Howeve r,
th e cost of su ch service s is not cove red by th ese
w arr ant ies except in em erg enc ies. the independ­
ent serv ice establishmen t finds a warran table de­
f ect , you may d eliver the vehicle to an author ized
Volkswagen dealer and have the defect correcte d
free
of charge. Volkswagen not be
" Emergency Repai rs" for
f urther det ai ls.
war ranty period .
failure of a warranted part ca uses damage to a
part not cove re d by warra nty, the non-warra nted
part
Warranty repairs traveling in
Federal Emissions Warranties , Canadian

Service Publications
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the se rvi ce
information about Volkswage n
may avoid costly future repai rs. bulletins
describe repairs ab out new or unex pected condi­
tions. d esc ribe improved re p ai r procedures
o r parts improvements . of this information can a
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Most bulletins to condi tions affecting a small
number of Your or a
to your You ca n order Volkswage n
b ull etins, Volkswagen repa ir informa tio n and wagen Owner's Literatur e 24 Hour s 7 days a
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