air VOLKSWAGEN GOLF MK6 2012 Owners Manual

Powertrain Limited Warranty
What is covered
Warranty period
The co ve rage under thi s wa rrant y lasts for 5 years or
warranty does not apply to vehi· cles used for commercial purposes including but not to taxi, couri er or delivery serv­ice, or limousine.
a commercia l vehicle is sold to a sub sequent retai l owner, this warranty does not apply.
Any implied warranty, including any implied warranty of m erchantability or warranty of fit­ness for a particular purpose, is limited in dura­
tion to the period of this written warranty. states do not limitations on how long an implied warranty lasts, so this limitation may not apply to yo u.
Coverage
T he Pow ertrain Lim ited Warran ty cove rs any repair
t o cor rect a manuf acturer's defect in mat erial or
w orkman ship for the
block and internal parts, inde r head and int ernal parts, valve train,
spur belt, pump , wa ter pump,
manif olds, rela ted seals and gaskets.
Tran s
mission: and int erna l parts , torqu e
co nv erter , related seals a nd gaskets .
Dri ve
train: Diff eren tia l a nd internal parts, drive
s h afts and cons ta nt velocity joints.
Where to go for warranty service
This lim ited warra nty be hono re d by any
not apply. Defects in material or workmanship be correc t­
ed under the terms of th e limit ed war ra nt y for new
Volkswagen vehicles in effec t in that country (ex­
cep t Canada
).
Warranty repairs while in Canada
W arr a nty repairs while tr ave ling in Canada sh ould
be performed by an authorized Volkswagen dealer.
the Canad ia n
de aler cannot submit you r warr ant y clai m, you may
be asked to pay for the repai r. you r re turn to
the United States, please prese nt the invo ice to
you r Uni ted Sta tes Volk swa gen dealer, who submi t a cla im on your behalf and obtain reim­bursement for you.
When the warranty period begins
The warran ty per iod beg ins on the date the veh icle
is delive red to eithe r the ori gin al purc haser or the
original lessee; or if the is first placed in
service as a "demonst rator" or "compa ny" ca r, on
th e date su ch vehic le is
fir st pla ced in serv ice .
T he Powertrain Limit e d Warran ty is a utoma tically
trans ferred without cost if the owne r
ship of the h ic le change s wi thin the Warrant y period.
Free-of-charge repair
Repairs under this warran ty are made fr ee of
c h arge . Your au tho rized Volkswagen deale r
pair the de fective part or replace it with a new or remanufactured genui ne Volksw age n part .

Limited Warranty Against Perforation
What is covered
Wa rranty period
The coverage under this limited wa rranty lasts for 12 years without mileage
Any warranty, including any
in
on how long an
sumes, or authorizes any person to assum e, any other or on its behalf.
Coverage
This limited warranty covers any repair or ment of body sheet metal panels that have been perforated by rust from the inside out.
Where to go for warranty service
This limi ted warranty be hon ore d by any thori zed dealer in the United States,
includ ing its territories.
your model is broug ht to an ized dealer outside the United States,
in cluding its terri tor ies, this lim ited warra nty not
apply. Defec ts in material or wo rkm anship b e
co rrected under the terms of th e wa rranty for new
cep t Canada) .
Warranty
repairs while traveling in Canad a
Warra nty repa irs
traveling in Canada should
b e performed by an autho rized
yo ur m ode l is within the Unit ed
ra tion, Canad ia n deale rs can submit a war ranty
c la im . Proof of Un ited Stales residence is required. the Canadian dealer cannot submit your ty claim , you may be asked to pay for the repair. your re turn to th e Uni ted Sta tes , please present
the invo ice to your United States er, who s ubmit a clai m on you r behalf and tain reimbursement for you .
When the warranty period begins
The limited warranty period begins on the date the
vehic le is delivered to either the origina l purchaser
o r the origi nal lessee ; o r if the vehicle is first placed
i n serv i
ce as a "demonstrator " or "company" car, on
the date such is first placed in service.
Th is Limited Warranty Aga inst Corrosion
tion is
ran ty period .
Free-of-charge repair
Repairs under this lim ited warranty are made fr ee of cha rge. An autho rized dealer repair the defec tive part or rep lace it with a new or remanufactured ge nuin e part .
model is co rrosio n do not need to ch ase rustproofing when you buy your mode l in order to keep this war ran ty in effect.

System: sensors, switches,
camsha ft adjuster
units, sensors,
System: Lamp
Secondary Air air
pump and
and
other accessories used with the above
For 8 years or
has been in use for more than 24 months or than 8 years or
components
The under this warranty
is within this
period a defect in or workmanship causes
the
in the United States, its territories the make repairs
as may be requi red by these
Engine
Diagnostic device an operating unit of
gen"), warrants to the of a yea r of the that if the following conditions are met, any authorized in the United
States , its territories,
The to conform at any time during
24 months or emission inspection standards as termined by an EPA Approved State and Maintenance test or inspection, or
has been in use for more than 24
months or than 8 years or whichever occurs first. the
an tio n resulting from a of a filter. engine
The and Maintenan ce
test of inspection requires the the
state or and
ins tructions for
proper maintenance and use. Fede ra l Emissio ns W arran ties

lessee, and any sub sequent purchaser or les­
see or, if the
maintenance and use
for proper maintenance are contained in the mai ntenan ce sec tio n of thi s booklet. and mileage intervals , at whic h maintenance is to
b e performed, may vary from mode l to
Vo lkswagen recom men ds you keep a record of sched uled ma inten ance by having your mainte­
n ance book let validated at the approximate time or mileage intervals by the authorized Volkswagen
dealer or other service facility that performe d the
maintenance . you perform the mainte na nce
yourself, keep
not deny a warra nty
clai m on the basis of your failure to maintain
the vehicle acco rding to the in stru ction s or failu re
to keep a r
ecord of m aintenanc e.
for pro pe r u se of the vehicle are con­
tained in your Volkswagen
Use of Genuine Volkswagen
Vo lkswagen reco mm ends that Genuine Volkswa­
gen parts be used as replacement parts for the
maintenance, repair or replacement of em issio n control syste ms. Use of replacement parts which
a re not equivalent to Genu ine Volkswage n parts i n
emission performance and durabi lity may im pair
th e effec tive ness of emiss io n control systems.
thoug h use of parts other than Genuine Volkswa­
gen parts does not invalidate these warranties.
Volkswagen assumes no liability under these war­
ranties for
failure of suc h parts and damage to oth­er parts caused by such failure .
Agency
qualified t o perform su ch services. Howeve r,
th e cost of su ch service s is not cove red by th ese
w arr ant ies except in em erg enc ies. the independ­
ent serv ice establishmen t finds a warran table de­
f ect , you may d eliver the vehicle to an author ized
Volkswagen dealer and have the defect correcte d
free
of charge. Volkswagen not be
" Emergency Repai rs" for
f urther det ai ls.
war ranty period .
failure of a warranted part ca uses damage to a
part not cove re d by warra nty, the non-warra nted
part
Warranty repairs traveling in
Federal Emissions Warranties , Canadian

Repairs not covered by warranty

Dispute
program. B
eca u
se each state has enacted specific provi­
sions as part of its owners are advised
t o research and the in their state.
a
mediation /arbitration program administered by the
of Better Business Bureaus Arlington, Virginia 22203).
BBB and Vol kswagen have been certi­fied by the Arbitration Certification Program of the Dep artment of Consumer Affairs.
we are to it, you may a with BBB within
six (6) months afte r the expi ration of the warr anty.
To a
1
a with BBB you have to provide your name and address , the
brand name and Ident ification Number and a stat ement of the na­
tu re of your or complaint. You be
asked to provide : th e appro ximate date of your ac­
quisition of th e the current age, the approx imate date and
and a state­
m ent of the you are seeking.
BBB
staff may try to mediat ion is not suc­or if you do not wish to part ic ipate in medi­
ation ,
is there may be a of 7 days if you did not first contact Volkswagen about your or a of up to ex­
pert or further investiga tion and r epo rt by BBB AU­
Yo u are re quired to use BBB be fore
assert ing in co urt any rights or remedies conferr ed by Code Section 1793.22. You are
not required to use BBB
Code Section 1793.2(d) requires
that, if Volkswagen or its representative is to conform to the ve­express warranty after a reason­number of attempts, Volkswagen may be re­
quired to o r repurchase the fornia
to its exp ress warranties if, within 18 months
from
occur s:
is driven AND the non­
conformity has bee n subject to repair two or more
times
by Volkswagen or its agents AND the buyer or has directly no tified Volkswagen of the
n eed for the repair of the nonconformity;
is out of serv ice by reason of the
rep air of non-conformities by Volkswagen or its
age nts for a cumulative
endar days after of the
B E THE
Volk swagen Group of America, Customer
of a nonco nformity , re pu rcha se or re ­of your under gen's written warranty or
Consumer Prot ection Inform ation

Service Publications
Volkswagen
the se rvi ce
information about Volkswage n
may avoid costly future repai rs. bulletins
describe repairs ab out new or unex pected condi­
tions. d esc ribe improved re p ai r procedures
o r parts improvements . of this information can a
What you find on the website
Owner's
Most bulletins to condi tions affecting a small
number of Your or a
to your You ca n order Volkswage n
b ull etins, Volkswagen repa ir informa tio n and wagen Owner's Literatur e 24 Hour s 7 days a
week on the
Warranty
Warranty and Maintenance
and Navigation
Service Publications

whichever occurs first. <1
The maintenance intervals in this book let are
based on or pe rformed at th e customer's request, are not cove red under the Volkswage n Carefree Maintenance Program. <1
Where to go for the
Volkswagen Carefree Maintenance Progra m ice can be honored by any authorized Volkswagen in the Uni ted including its territories .
The Volkswagen Carefree Maintenance Program
Serv ice,
be per­
formed by an autho rized Volkswagen dealer. your Volkswagen is within the United States
Volkswagen Carefree Maintenance Program ,
Missed Maintenance
Volkswagen recommend s that the cust omer have
M aintenance Services performed at the scheduled
time or mileage.
However ,
if a Maintenanc e Service is missed , it
ne ed not be "picked up" Rather, Volkswagen
dealers
Proof of United States residence is require d. you may be
asked to pay for the repair .
Volkswage n dealer , who
Additiona l services not specified in the Mainte­
nance suggested by the
Volkswagen not reimburse owners for
Maintenance Services performed at independent
facilities .
When the
in service as a "demons trator" or "com­
pany " car, on the date such vehicle is first
transfer red without cost if the ownership of the vehicle changes within the
cove rage period . <1
Maintenance 27

at
AdBiue® Fluid: Check and add if necessary
(Pas sat TDI engine only)
Air e lement and sn ow scree n: Replace el­
e m ent an d scre en and housing (if
Body : Visual in spectio n for corrosion
B rakes : Inspect brake system and shock ab­
sorber for leaks and damage, check thickness of brake pads , b rake disc conditio n front and rear and
c h eck brake fluid leve l subject to abrasion (front and rear)
Coolan t level and frost protection: Check
CV joints: Check for leaks and damage
Diesel Particulate Filte r: Perform after the first or (DPF) replacem ent: Check ash
loading according to manufa ctur er wo rk procedure;
Repl ace
if necessary. DPF replace ment
is not necessary, perform ch eck every
miles thereafte r until rep lacement beco mes neces­
sary.
Door checks and mounting pins: Lubricate
Dust and
Engine : C hange oil and replace oil
Engine and engine compartm ent components:
Check (from above) f or leaks and damage
Engin e a nd eng ine compa rtment co mponents:
C heck (from below) fo r leaks and damage, check
tran smi ssio n, final drive , and drive sha ft bo ots
Exha ust syste m: C heck for leaks, damage, and
secure fittings
Fuel filter: Replace
Interior lighting and glove box lights, cigarette
lighter/power horn, and
Lighting: F ront and rea r lights, luggage com­
partmen t
Ribbed Belt: Ch eck condit io n
Service interval display: Reset
Service sticker: Enter the date of the next serv­
ice on the service sticker and apply to the driver's
side door pillar
Spark plugs : Replace (All engines except
S unroof and Panoramic sunroof : Check, clean,
and lubrica te (if
s unroof and check front and
r ear wate r drains a nd clea n if necessary (if cable)
ne rod ends : Check for excessive play and
l oose ness, check boots
Check and replace if necessary miles, check
every mil es after. If not repl aced at mil es, chec k every
Check tread depth, condition , tire age ,
wear pattern and pressu re o f tires (including spare)
Rotate front to rea r
(non Automa tic) : Change
fluid and
Underbody : Inspect unde r sea l, u nderbody
t rims, pipe placing, and plug for damage
Winds hield washer, headligh t clea ning system,
and wipe r blades : C heck fo r da mage and function,
Check fluid level and add
if necessary

and Replace
(observe expiration date)
At the 3 year mark , then every 2 year s less of
gen Carefree Maintenance Program
Haldex clutc h : Chan ge Fir st ment included under the V olkswagen Carefree
Maintenance Program if mileage is t han or eq ua l to a nd only).
42 USA Warranty and Maintenance
Every 4 years regardless of miles driven :
Ad Blue®: Change nu id if the m ileage is under m iles (Passat engin e only)
Air element and snow screen : Replace
engines except and