service VOLKSWAGEN GOLF PLUS 2013 Owners Manual

x Service reminder display
x Engine code
x Radio and navigation information ⇒ Booklet Radio, Navigation System
x Telephone information ⇒ Booklet Mobile phone package
Open doors, hood, and rear hatch
The instrument cluster display indicates if any doors, the engine hood, or rear hatch are open once the vehicle has been unlocked, and while the vehicle is in motion. There may also be an audible warning chime. Different models and equipment versions may have different displays.

Key to See
A

Type of notification Symbol color1 Explanation
Priority 2 warning message Yellow Symbol flashing or continuously lit – sometimes with acoustic warn-ings. Malfunctions or low operating fluid levels may cause vehicle dam-
age and vehicle breakdown ⇒ . Check malfunction as soon as possible. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance if necessary.
Information text – Information about various vehicle situations.

Odometer displays
The odometer indicates the total distance driven by the vehicle.
The trip odometer (trip) shows the distance driven since the last time the trip odometer was reset. The last digit indicates 1/10 mile (100 meters).
Press the E button in the instrument cluster briefly ⇒ Instrument overview to reset the trip odometer to 0.
Time
x To set the time, press and hold the E button in the instrument cluster ⇒ Instrument overview until the word Time appears in the display. The doors must be closed.
x Release the button. The time is shown in the display and the hour setting is highlighted.
x Press the E button repeatedly until the correct hour is displayed. Press and hold the button to scroll through quickly.
x Once you have set the hour, wait a few seconds until the minutes display is highlighted.
x Press the E button repeatedly until the correct minutes are displayed. Press and hold the button to scroll through quickly.
x Release the button to finish setting the clock.
On appropriately equipped vehicles, you can also set the time in the Infotainment system by pressing
the #!2 button followed by the

If there are multiple warning messages, the symbols are displayed for several seconds in order of importance. The symbols are displayed until the cause has been corrected.
If warning messages are displayed when the ignition is switched on, it may not be possible to adjust some settings as described, or the information display may appear differently. If this happens, take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Service reminder display

Fig. 12 In the instrument cluster display: Examples of service reminders when a service is due.

Fig. 13 In the Infotainment system display: Example of the service reminder.

Service event
For a scheduled oil change or a scheduled inspection there is an audible chime when the ignition is switched on. The wrench symbol > also appears for several seconds in the instrument cluster
display along with one of the following messages ⇒ fig. 12:

Oil change now!
Inspection now!
Oil change and inspection now!

Viewing service message
You can access the current service schedule when the ignition is switched on, the engine is not run-ning, and the vehicle is stationary:
x Press and hold the E button in the instrument cluster ⇒ Instrument overview until the word Ser-vice appears in the display.
x Release the button. The current service message appears in the display.
You can also view service information ⇒ fig. 13 in the Infotainment system by pressing the #!2 button
followed by the

take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Main menu

Menu Submenu Setting options See
Time and date – Select and set the following data: – Clock time source (manual, GPS) – Time – Daylight savings time – Time zone – Time format (12 hour, 24 hour) – Date – Date format
–
Units – Set the units for the following: – Distance – Speed – Temperature – Volume – Consumption – Pressure
–
Service – Display the following data: – Vehicle identification number (VIN) – Date of next inspection service – Date of next oil change service

Factory settings – Reset the following features: – All settings – Parking aids – Lights – Mirrors and wipers – Open and close – Multifunction display
–

WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application software and Volkswagen Car-Net services while driving can distract the driver from traffic.
x Always drive attentively and responsibly.
Applicable only in the United States
Volkswagen Car-Net service

WARNING
Vehicle health reports do not replace the information provided by the vehicle warning and indicator lights. Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-lytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
x Before opening the engine hood, always switch off the engine and let the engine cool down.
x Always be very careful when working in the engine compartment, which is a potentially dangerous area in any motor vehicle and can cause serious personal injury.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Volkswagen collects, processes, transmits, uses and shares information about you and your vehicle in accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the Volkswagen Car-Net Terms of Service and Privacy Policy at http://www.vw.com/carnet for more de-tails.
Volkswagen Car-Net services use a system based on a wireless communication network. If all technical and other conditions are met and Volkswagen Car-Net still does not work properly, please try using the service again later.
Applicable only in the United States
Features

Safe & Secure:
Feature Description
Automatic Crash Notification (ACN)
Automatic Crash Notification is initiated in the event of airbag deployment or rollover. When the feature is activated the Volkswagen Car-Net Response Center is notified of your location and contacts your vehicle to determine the risk of injury and to dispatch help. Help is dispatched even if the Volkswagen Car-Net Response Center does not connect to the vehicle's occupants. Auto-matic Crash Notification may be engaged for up to 6 months without activating a trial or paid subscription.
Manual Emergency Call
In the case of an emergency, press the button in the 3-button module: The
Volkswagen Car-Net device initiates a connection to the Volkswagen Car-Net Response Center. The location of the vehicle and customer data for identifica-tion is sent at the same time.
Roadside Assistance
Press the > button in the 3-button module: The vehicle will connect directly to the Volkswagen Roadside Assistance Call Center. The vehicle’s location is also transmitted in order to more quickly provide assistance.
Stolen Vehicle Location Assis-tance For use by law enforcement au-thorities only. See Terms of Service at www.vw.com/carnet for details.
After you have reported your vehicle as stolen to law enforcement, you may provide the case information to the Volkswagen Car-Net Response Center. Once the information has been verified, the VW Car-Net Customer Specialist will be able to provide law enforcement with vehicle location data sent by the VW Car-Net module.


Family Guardian:
Feature Description
Boundary Alert
By logging on to your Volkswagen Car-Net account, you can designate an area on a map as a “virtual fence.” The vehicle owner can then choose notification channels (text message or email) for receiving alerts when the vehicle crosses the defined boundary (texts and data rates apply).
Speed Alert
Volkswagen Car-Net can be configured to inform the vehicle owner whenever the vehicle exceeds a speed set by the owner. The owner can select to be informed through multiple channels, including text messages and email (text and data rates apply).


Remote Vehicle Access:
Feature Description

Remote Vehicle Access:
Feature Description
Remote Door Unlock
You can send a request to unlock the vehicle doors through your Volkswagen Car-Net iPhone® or Android® app, the Volkswagen Car-Net website or by call-ing the Volkswagen Car-Net Response Center (text and data rates apply). If none of the vehicle doors are opened within about 30 seconds, the car will lock again.
Remote Honk and Flash
You can send a honk and flash signal to the car using the Volkswagen Car-Net website or the VW Car-Net iPhone® or Android® app (text and data rates apply). The car will honk the horn and blink the headlights and emergency flashers for up to 10 seconds.
Last Parked Location You can locate your last parked location using your Volkswagen Car-Net iPh-one® or Android® app (text and data rates apply).
Destinations Only applicable for vehicles equipped with a factory-installed naviga-tion system.
Points of Interest (POIs) or other destinations can be imported remotely into the factory-installed navigation system (if equipped) from a computer or the Volkswagen Car-Net iPhone® or Android® app (text and data rates apply). These destinations can be called up and used by the navigation system.
Destination Down-load Only applicable for vehicles equipped with a factory-installed naviga-tion system.
Press the button in the 3-button module: The vehicle will connect directly to
the Volkswagen Car-Net Response Center where a Volkswagen Car-Net Cus-tomer Specialist will assist with destinations. The address of a dealer’s location can also be sent by the Customer Specialist to your factory-installed navigation system (if equipped).
Remote Status Check
Current information about the vehicle can be viewed through a computer or your Volkswagen Car-Net iPhone® or Android® app (text and data rates apply). You can find out if the doors, luggage compartment and engine hood are open or closed, whether the car lights are on or off, the level of fuel in the tank, when the vehicle needs to be serviced next and more.


Diagnostics & Maintenance:
Feature Description
Dealer Scheduling
Press the button in the 3-button module: The vehicle will initiate a call to the
Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer Specialist will connect you with an authorized Volkswagen dealer to schedule your service appointment. The address of the dealer’s location can also be sent by the Customer Specialist to your factory-installed navigation system (if equipped).
Vehicle Health Report
View a vehicle health report to proactively manage maintenance and other services and to receive up-to-date diagnostics in a monthly email report or by immediate request.