ground clearance VOLKSWAGEN GOLF SPORTWAGEN 2015 5G / 7.G Owners Manual

x When a commercial tow truck is being used, the vehicle must only be towed with the front wheels lifted off the ground.
When not to tow your vehicle
In the following situations, the vehicle cannot be towed and must be transported on a flatbed truck or trailer:
x If transmission fluid has leaked out of the transmission.
x If there is little or no oil in the transmission because of damage to your vehicle, it must be moved with the drive wheels off the ground.
x If the front and rear wheels cannot turn.
x When the vehicle battery is dead, because the steering may remain disabled and it may not be possible to release the electronic steering column lock.
x If you have to tow an automatic transmission vehicle more than 30 miles (50 km).
x If the steering or the wheel clearance might be impaired, for example, after an accident.
Towing other vehicles
x Obey all legal requirements
x Read and heed all towing information in the owner's manual for the other vehicle.
A vehicle can be towed only if the electronic steering column lock is released. In case of a power loss or malfunctions of the electrical system, the engine may have to be jump-started in order to re-lease the electronic steering column lock.
Installing the front towing eye

Fig. 202 In the right front bumper: Removing the cover.