infotainment VOLKSWAGEN ID.4 2020 Owner´s Manual

x
Sun visors should always be f olded away
and sun blinds should always be retrac-
ted if they are not being used. In certain circumstances, the lamp
abo

ve the sun visor will go out auto-
matically after a few minutes. This prevents
the 12-volt battery from discharging. Sun blind in the glass roof
Fig. 97
In the roof: function button f
or control-
ling the sun blind.
The electric sun blind functions when the ig-
nition is switched on and can be opened and
closed via the function button in the headlin-
er or the vehicle settings in the Infotainment
system.
Opening and closing the sun blind
Opening the sun blind:

WARNING
Closing the sun blind without the roll-back
function can cause serious injuries.
x Always close the sun blind carefully.
x Ensure that nobody obstructs the path
of the sun blind, especially if the roll-
back function is not activ
e when it is
closed.
x The roll-back function does not prevent
fingers or other body parts from being
pressed against the roof frame and sus-
taining injury. Heating and air condi-
tioning system
Heating, v

entilation,
cooling Introduction to the topic
The Climatronic is an automatic air condi-
tioning system that heats, cools and dehu-
midifies the air. Automatic mode enables the
Climatronic to control the air temperature, air
distribution and air v

olume automatically.
The air conditioning system will work most
effectively if the vehicle interior is kept
closed. Opening the windows and glass roof
to provide fresh air may accelerate cooling
down the vehicle if high temperatures have
built up in the vehicle interior.
Display of active functions
Illuminated symbols on the sensor buttons
indicate that the function is switched on.
Colour-coded function buttons display an ac-
tivated function in the climate settings on
the Infotainment system.
Operating the air conditioning system with
voice commands
Depending on the vehicle equipment, some
functions of the air conditioning system can
be operated with the voice control function

WARNING
Poor visibility through the door windows,
windscreen and rear window increases the
risk of collisions and accidents which can
cause serious injuries.
x Keep all door windows, the windscreen
and the rear window free from ice, snow
and condensation to maintain perf
ect
visibility.
x Adjust the heating, air conditioning and
rear window heating to prevent conden-
sation from forming on the windows.
x Only set off once all windows are clear.
x Use air recirculation mode for a short
period only. Condensation could other-
wise form very quickly on the windows,
greatly reducing visibility.
x Switch off the air recirculation mode
when it is no longer required. NOTICE
Food, medicine and other items that are sen-
sitiv
e to heat or cold could be either dam-
aged or rendered useless by the air flowing
out of the vents.
x Never leave food, medicines or other tem-
perature-sensitive objects in front of the
vents. NOTICE
If the air conditioning system is not working,
switch the air conditioning system off imme-
diately and ha

ve it checked by a qualified
workshop. This can help to prevent secondary
damage. Overview of functions
Please refer to and at the start of
the chapter on page 120.
Some functions of the air conditioning sys-
tem and menus in the Inf

otainment system as well as an air conditioning block for the
rear seats depend on the equipment le

vel.
In the Infotainment system Open the air conditioning settings in
the Infotainment system.
In the Infotainment system: upper screen
edge
Switch the air conditioning system on
and off.
In the Infotainment system: lower screen
edge Select temperature. Depending on the
equipment level, you can set the tem-
perature directly in the Infotainment
system or use the touch sliders be-
neath the Infotainment system. The
selected temperatures are displayed
at the bottom of the screen in the In-
fotainment system.
The temperatures set for the rear row
of seats are shown on the displays for
the air conditioning block for the rear
seats. Adopt temperature settings of driver
side f
or all seats. Switch the seat heating on and off

If REAR LOCK is active in the Infotainment
system, the rear air conditioning block
cannot be operated. NOTICE
Do not apply stickers over the heating ele-
ments from the inside to pre
vent damage to
the rear window heating. Air recirculation mode
Please refer to and at the start of
the chapter on page 120.
When air recirculation mode is switched on,
no fresh air enters the v

ehicle interior.
Switching manual air recirculation mode on
and off
1. Touch on the Infotainment system.
2.

Touch in the Infotainment system.
Automatic air recirculation mode of Clima-
tronic
Automatic air recirculation mode supports
you within the system limits by temporarily
switching the fresh air supply on or off if the
fresh air entering the v

ehicle is of poor quali-
ty. The system cannot detect unpleasant
odours.
1. Touch on the Infotainment system.
2.

Switch automatic air recirculation mode
on or off with
Automatic air recirculation.

Adaptive Cruise Control
(ACC)
Introduction to the topic
The Adaptive Cruise Control (ACC) main-
tains a constant speed that you ha
ve set.
If the vehicle approaches a vehicle in
front, the ACC automatically adapts the
speed so that a distance you have selec-
ted is maintained.
Does the vehicle have ACC?
The vehicle is equipped with ACC if you can
adjust settings for ACC in the Assist systems
menu in the Infotainment system.
Speed range
You can set the speed between 20 km/h
(15 mph) and the maximum speed.
Driving with ACC
You can override the active ACC system at
any time. Cruise control will be stopped if you
brake. If you accelerate, cruise control will be
interrupted while you are accelerating and
then resumed.
The intervention by the ACC system is less
dynamic when towing a trailer.
Driver intervention prompt
If automatic deceleration by the ACC
system is not sufficient or the system
limits have been reached, the ACC
system will request you to also brake
by a corresponding message on the
instrument cluster. In addition, the
red warning lamp lights up and an
acoustic warning is given. Take over
control of the vehicle and be prepared
to brake.
Radar sensor
ACC detects driving situations using a radar
sensor at the front of the vehicle. The range of the radar sensor is up to approximately
160 m (

around 520 ft). WARNING
The intelligent ACC technology cannot
o
vercome the laws of physics, and func-
tions only within the limits of the system.
Never let the extra convenience tempt you
into taking safety risks when driving. Care-
less or unintentional use of ACC can cause
accidents or injuries. The system is not
a substitute for the full concentration of
the driver.
x Adapt your speed and the distance from
the vehicles ahead to suit visibility,
weather, road and traffic conditions.
x Never use the ACC in poor visibility, on
steep or winding roads, or on slippery
road surfaces, e.g. due to snow, ice,
moisture or loose chippings, or when
roads are flooded.
x Never use the ACC offroad or on unsur-
faced roads. The ACC is designed for use
on surfaced roads only.
x Take control of the vehicle immediately
if requested to do so by a prompt on the
instrument cluster display or if the speed
reduction by ACC is not sufficient.
x Brake if the vehicle starts moving unin-
tentionally, e.g. after a driver interven-
tion prompt.
x Be prepared to control the speed your-
self at all times. Special driving situations
Please refer to at the start of the chap-
ter on page 151.
Predictiv

e cruise control system
If the vehicle is equipped with the Dynamic
Road Sign Display function and an Infotain-
ment system with navigation, ACC can pre-
dictively adapt the vehicle speed to detected
speed limits and the course of the road ahead
Adaptive Cruise Control 151
11A012720AB

The yellow indicator lamp flashes if a pos-
sible critical situation is detected when you
indicate in the direction of the detected v
ehi-
cle.
The faster another vehicle approaches, the
earlier there is a corresponding display in the
exterior mirror.
Lane change system “Side Assist Plus”
If the vehicle is equipped with a lane keeping
system (Lane Assist) and the system is
switched on, the driver is warned by a correc-
tive steering intervention when changing
lanes during a possible critical situation (in-
formation level, warning level). The steering
intervention also occurs when the turn signal
is activated for the corresponding direction. If
the steering intervention is overridden by the
driver, the steering wheel vibrates to give an
additional warning. For this, steering wheel
vibration must be activated in the Assist sys-
tems menu in the Infotainment system.
Automatic deactivation
The lane change system will switch off auto-
matically if the radar sensors are permanent-
ly covered. This can be caused by a layer of
ice or snow in front of the radar sensor, for
example.
A text message will be shown on the instru-
ment cluster display.
If you use the factory-fitted trailer towing
coupling and have set up the necessary elec-
trical connection, the lane change system
switches off automatically. After you have
disconnected the electrical connection, the
lane change system is switched back on au-
tomatically.
If the trailer towing coupling is not factory-
fitted, you must manually switch off the lane
change system and then switch it back on
again.
Brightness
The brightness of the visual display will
change automatically depending on the am-
bient light levels. You can adjust the basic brightness of the
display in the Assist systems menu in the In-
f
otainment system. The lane change system
is not active during the setting procedure. Troubleshooting
Please refer to at the start of the chap-
ter on page 172. Lane change system fault.
The indicator lamp lights up yellow. The yel-
low central warning lamp also lights up.

x
Regularly update the appropriate anti-
virus program with the updates or up-
grades pro
vided by the provider.System update
Introduction to the topic
The factory-fitted central control unit sup-
ports the system update function. This allows
the software of almost all control units to be
updated by V

olkswagen AG without the need
to visit a qualified workshop:
If a system update is available for your vehi-
cle, a corresponding message will be dis-
played on the Infotainment system.
System updates are downloaded via the fac-
tory-fitted control unit with eSIM card (OCU)
and are free of charge. Volkswagen pays the
connection costs.
The system update function is only available
in some countries. WARNING
Control units will be deactivated and will
not function while software installation is
taking place. Driving with deactiv

ated or
malfunctioning control units can cause ac-
cidents and fatal injuries.
x Carry out software installation in a suita-
ble place where other road users are not
impeded.
x Never use the vehicle while software in-
stallation is taking place. WARNING
If the digital instrument cluster does not
function after software installation, no in-
struments, warning lamps, symbols or te

xt
messages can be displayed. Driving with
a digital instrument cluster that is not
working can cause accidents and fatal inju-
ries. x
Do not use the v
ehicle and contact
Volkswagen Customer Care. WARNING
It is possible in very rare cases that a con-
trol unit will not function properly after
a software installation process.
x Do not use the v

ehicle and contact
Volkswagen Customer Care. A measure such as engine tuning to in-
crease perf

ormance or efficiency that
has not been performed by Volkswagen may
be deleted by a system update. Overview
Please refer to at the start of the chap-
ter on page 196.
A

vailability of a system update
The switched-on Infotainment system indi-
cates that a system update is available. A sys-
tem update takes place in two phases:

Activating We Connect Start
You can perf orm activation at www.con-
nect.volkswagen-we.com or in the We Con-
nect ID. app.
The following steps are required for We Con-
nect Start activation (including registration):
1. Register with We Connect using your ex- isting or a newly created Volkswagen ID.
2. Order and activate Volkswagen We Con- nect Start.
3. Add a vehicle to your user account.
4. Provide proof of ownership.
Follow the other information and instruc-
tions. Proof of ownership
Becoming the primary user (
proof of owner-
ship)
In order to become a primary user and thus
provide proof of ownership of the vehicle, it
is necessary to enter the 17-character vehicle
identification number (VIN) of the vehicle in
the We Connect ID. app. Proof of ownership
is provided in the vehicle by scanning the QR
code in the Infotainment system with the
We Connect ID. app.

E-mail: [email protected]
We will gladly answer your questions about
digital services.
Europe-wide. 24 hours a day. 7 days a week.
If your telephone pro
vider does not support
the number 00800-43347328, please call
+49 5361 3790510. The costs depend on the
applicable tariff of your provider. Roaming
charges may apply for calls made from out-
side Germany. Privacy settings
Introduction to the topic
The “Priv
acy settings” function enables you
to permit or prevent data transmission be-
tween the vehicle and the Internet.
The required mode can be set in the vehicle
settings in the Infotainment system.
The “Privacy settings” function cannot pre-
vent data transmission from external devices
and their communication with the vehicle.
Legally required services and their data trans-
missions cannot be switched off and cannot
be deactivated, e.g. “eCall Emergency Sys-
tem”.
Please note that every vehicle user can
adjust individual privacy function set-
tings. These settings may be different from
those preferred by the vehicle owner. Privacy settings
In order to permit or pre
vent data transmis-
sion, activate or deactivate offline mode in
the Infotainment system. Offline mode activated
The f

ollowing happens in this mode:

Grey globe: it is not currently possi-
ble to establish a connection to the
Internet or a connection is currently
being set up. Signal strength display of the
eSIM with a
vailable mobile com-
munication standard.
Legally required services can influence the
status display for data transmission inde-
pendently of activated offline mode.
Even if offline mode is activated, on-
line mode can be activated briefly by
safety-relevant and legally required services.
No We Connect Start services are activated
and no data of these services is transmitted
during this time. Offline mode will be reacti-
vated and the eSIM deactivated again after
successful transfer of the safety-relevant or
legally required data. Signal strength display of the eSIM
The signal strength display shows in online
mode whether the eSIM of the factory-instal-
led OCU can transmit and receiv

e data at the
current vehicle location and how good the
signal strength is.
The more bars that are highlighted in colour,
the stronger the signal and the larger the
amount of data that can be transferred. Ex-
ample: one or two highlighted bars indicate
a low signal strength. There may be restric-
tions in this case for the high data transfer
rates for streaming services.
The signal strength display functions inde-
pendently of the mobile communication
standard display.
There is no signal strength display in offline
mode and in the event of faults in the eSIM.
The signal strength display of the eSIM
does not show the signal strength of
a mobile device paired with the Infotainment
system.
The signal strength display of the eSIM does
not show whether a Wi-Fi device connected
to the Infotainment system is connected to
the Internet. Effects on online vehicle func-
tions
If data transf

er is restricted, the following
online function cannot be executed, for ex-
ample.
Online vehicle functions