Rear tow eye hook VOLKSWAGEN JETTA 2011 Owners Manual

WARNING
Unsuitable, worn, or damaged tie-down straps (elastic or non-elastic) can snap or come loose during braking or other maneuvers or in a collision. Objects secured with these straps can then come loose and fly through the passenger compartment, causing severe personal injuries or death.
x To help prevent baggage or other items from coming loose and flying around, always use suitable undamaged tie-down straps.
x Securely fasten the tie-down straps to the tie-downs.
x Loose or improperly secured objects in the luggage compartment can slide about suddenly and change the vehicle's handling.
x Secure even small and light objects. Loose objects in the luggage or passenger compartment can fly about during sudden braking maneuvers or in the event of an accident and injure occupants.
x Never exceed the maximum allowable load on the tie-downs when securing objects.
x Never secure a child seat to the tie-downs.
WARNING
Elastic straps have to be stretched when being attached to the tie-downs in the luggage compartment. Hooks on these straps can cause serious personal injury if not handled properly and attached securely.
x Always protect eyes and face from injury from the hooks when attaching them to the tie-downs in the luggage compartment.
x Always hold the hooks on elastic straps firmly when attaching to the vehicle and do not let them snap back and hit you.
x First attach the hooks on the straps to the tie-downs at the rear seat backrest in the luggage compartment and then to the tie-downs near the loading edge of the luggage compartment. This way, if one of the hooks on the elastic straps snaps back, it will move away from you, decreasing the risk of personal injury.
The maximum load for the tie-downs is about 785 lbs. (356 kg).
For suitable straps and luggage stowage systems, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.