key battery VOLKSWAGEN JETTA SPORTWAGEN 2012 Owners Manual

Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons are pushed repeatedly in
quick succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is
opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 20 Mechanical key.

Convenience features
To use the convenience closing feature to close all power windows and the sunroof, hold your finger
on the lock sensor surface on the outside of the door handle for a few seconds until the windows and
sunroof close.
Remove your finger from the lock sensor surface ⇒ fig. 27 (B) to stop the function. If you touch the
unlock sensor surface (A) on the inside of the door handle immediately after releasing the lock sensor
surface (B) (arrow), all of the windows will open (safety function).
Pinch protection is active during convenience closing of the windows and the power sunroof.
The settings in the Settings – Convenience menu determine which doors open when the door
handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
x All windows may open if you turn the spray of water or steam away from and then back onto
the door handle sensor surface in quick succession. If at least one power window is opened
and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually
locked or unlocked with the key bit .
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem .
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
Anti-theft alarm system

The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock
button on the remote control vehicle key.
When is the alarm triggered?
The anti-theft alarm system sounds for about 30 seconds and the turn signals flash for up to 5 minutes
if the following occurs with respect to the locked vehicle:
x Opening a door that has been mechanically unlocked.
x Forcibly opening a door.
x Forcibly opening the engine hood.
x Forcibly opening the rear hatch.
x Switching on the ignition with an invalid key.
x Disconnecting the vehicle battery.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition
with a valid vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door
handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of
the steering column trim and pressing the starter button
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch W on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is un-
locked, not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and
activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

fig. 39 Press or move the control in the direction of the arrow or in the area shown.
(B) or (C) Adjust the seat cushion angle.
(2) (D) Adjust the backrest angle.


fig. 40 Press the switch for each area:
(1) or (2) Adjust lumbar support.
(3) or (4) Adjust lumbar support height.

WARNING
Improper use of electrical seat controls can cause serious personal injuries.
x The front seats in your vehicle can be electrically adjusted even when the vehicle key has
been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key
in the vehicle.
x Never leave children and persons who need help in the vehicle alone because the
unsupervised use of the electric seat adjustments can result in serious personal injury.
x Always make sure that no one is in the way while the front seats are being adjusted, or
while calling up the stored memory settings for the front seats. In an emergency, stop
automatic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply
concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
Starting the engine stops seat adjustment.
When entering and exiting the vehicle, be careful not to come into contact with any switches that
could change the seat adjustment.

Adjust the light switch to the desired position ⇒ fig. 85 or ⇒ fig. 86:
Symbol When the ignition is switched off When the ignition is switched on
 Low beams switched off. The DRL may
stay on. The length of time they stay on
depends on the vehicle battery charge.
Low beams switched on.
Fog lights switched off. The DRL may
stay on for some time. Headlights and fog lights switched on.

Fog lights
The indicator light in the headlight switch or the instrument cluster shows that the fog lights are
switched on.
x To switch on the fog lights : first turn the light switch to position , then pull the light switch out
to the first detent.
x To switch off the fog lights, push the switch back in from the first detent. To then turn off the
headlights, turn the switch to position O.
Acoustic warning when lights are not switched off
In the following situation, a warning chime will sound if you take the key out of the ignition and open
the driver door. This is to remind you that lights are still on.
x Light switch in position .
WARNING
Daytime running lights are not bright enough to let you see ahead or be seen by others when
it is dark.
x Always switch on the low-beam headlights at dusk or when it is dark and whenever the
weather is bad or visibility is poor.
x Never use the daytime running lights to see where you are going. They are not bright
enough and will not let you see far enough ahead for safety, especially at dusk or when it is
dark. Always switch on the low-beam headlights at dusk or when it is dark.
x The taillights do not come on with the daytime running lights. Unless the taillights are on,
a vehicle cannot be seen by others in bad weather, at dusk, or when it is dark.
In cool or humid weather, the insides of the headlights, the rear lights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Applicable only in the United States
Lights and vision features

WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. The engine can be started and
vehicle systems such as the power windows can be operated, leading to serious personal
injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key. This could result in
people being trapped in the vehicle in an emergency. For example, depending on the time of
year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle
battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the
ignition is switched off can drain the vehicle battery.
On automatic transmission vehicles, the vehicle key can be removed from the ignition switch
only when the transmission is in Park (P). You may have to press the release button on the
transmission selector lever to put the lever into Park (P).
Starter button

Fig. 126 Keyless Access locking and starting system: Starter button.

WARNING
High voltage systems in the engine compartment can cause electrical shocks or even
electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables.
The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or
being started:
– Never touch ignition cables. Never touch other components of the high voltage
electronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine
compartment., Cleaning the engine compartment
WARNING
Moving parts in the engine compartment can cause serious personal injury on contact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can
cause serious personal injury. Always remember that the radiator fan is temperature-
controlled and can come on suddenly even when the engine has been switched off for a while
and the key has been removed from the ignition.
x If you have to perform a check or repair when the engine is running, there are more risks
from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the
high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in
rotating engine parts. Before starting any work remove your jewelry, take off your necktie,
tie back and cover your hair, and do not wear clothing that can hang down and get caught
in moving engine parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a
check. The vehicle will start to move even if the parking brake is on.
x Never leave any objects in the engine compartment, for example cleaning rags and tools.
Objects left behind can cause malfunctions, engine damage, and even fires.
WARNING
Operating fluids and some materials in the engine compartment can catch fire easily, causing
burns and other serious personal injuries!
x Never smoke near the engine compartment.
x Never work next to open flames or sparks.
x Never pour or spill operating fluids or other flammable liquids on the engine. These fluids
can ignite on hot engine parts and cause injuries.
x If work on the fuel system or the electrical system is necessary:
– Always disconnect the 12 Volt vehicle battery. Make sure the vehicle is unlocked when
you disconnect the battery, or the alarm will go off. Never touch the electrical wiring of the
ignition system.
– Never work near heaters, water heaters, or other open flames.
x Always have a functional, approved fire extinguisher nearby.

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among
others Possible remedy
Engine does not start. Vehicle battery dead. – Perform jump-start .
– Charge vehicle battery .
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel .
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key is dead.
– Too far away from the
vehicle (out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key
– Move closer to vehicle.
– Synchronize vehicle key
– Lock or unlock vehicle manually .
Unusual noises. Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can safely
do so.
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery .
Fuse blown. Check fuse and replace if necessary .
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light up
the road as they should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.
– Change light bulbs .
– Switch on low beams
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery .
Remaining fuel level too low. Refuel .
Fuse blown. Check fuse and replace if necessary .
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected .
Tire pressure too low. Adjust tire pressure .

Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ :
1. Park the vehicle at a safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the  switch ⇒ fig. 172.
3. Apply the parking brake to help prevent the vehicle from moving .
4. Shift the transmission into Park (P) (automatic) or Neutral (manual only) .
5. Stop the engine and remove the key from the ignition switch .
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a
guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for
example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to
alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common
sense.
WARNING
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot.
They can cause fires and serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite
flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the
ignition is switched off.