air VOLKSWAGEN PASSAT 1997 Owner's Guide

hicle to the original retail customer or until
t h e ve hicle
has bee n drive n
listed, if defective, could cause the vehicl e to
fail to confor m with
Mass Air Flow Sensor Assembly
Three-Way
Engin e E lectronic Module and
Electroni c Feedback Se nsors,
Sw itc h
es and Valves
Val ve
Exhaust Ma nifold and Ga sket s
Exh aust to
Fuel and Gasket
Fuel Injectors, Fuel Injector Lines and
Gas ke ts and
Fu el Tank
Grav ity Valve
K nock Sensor
For 8 years or
miles, whi ch eve r occurs first, your Volkswagen deale r w ill repa ir or r e ­
p l
ace free-of-c harge the follo wing major
emission co ntrol components only:
Ma lfunction Indicator Lamp (MIL)
Adjuster
Se nso r
EVAP Leak Detection
Secondary Air Injection and Associ ­
ated
Emission- Rela ted !- l o ses, Gaskets,
regu latio ns and th e ve­
hicl e is
brought to the workshop of any a u ­
thorize d Volkswage n deal er in the c o nti­
n e
ntal
the dealer w ill make repair s as may
b e require d b y these regu lations free of
En gin e E lectronic Mod ule
Board Diagnostic

Booklet 1.2
warrants to the orig inal retail purc haser of a
mode l Volkswage n vehicle an d any
subsequent purchaser of the ve hicle that if
t h e
followi ng conditions are m et, any autho­
rized
Volk swage n dealer in the continental
Unit ed S
tates, Alaska, Hawaii or Canada will
remed y any nonconformity, a s determined below, free-of-cha rge , under the followi ng
condition s:
the vehicle fails to conform at any time durin g 24 months or mile s, whic h eve r
occ
urs to applicable emi ss ion insp ec­
tion stand ards as dete rmin ed b y an
if the ve hicl e has been in use for m ore
t
han 24 months o r
m iles, whic h eve r occurs
fir s
t, the ve hicle fails an
the fai lure of the 1 / M Test requires th e ve­
hicle
owner t o bear any penalty or o th er
sanc tion , including the denial of t he right to
u
se the ve hicle under loca l, state or fede ral
l aw,
and
s wa gen Owner's Manual.
re placement part was used
in
the maintenance or repair of t he ve hicl e if Volkswage n can prove that the
part is eithe r d efec tive in materia ls o r wo rk- m
anship, o
r not equi val ent from an emission
s tandpoint to the o rig inal p art , and you are
n ot able to offer information that th e part is
e it h
er not defective or e qui valent to the o rig­
inal part with respect to its emission
performance.
These coverages may also be included in Volkswagen 4 years I miles Limited New Vehicle War­ranty.
16 Federal Emissions Warranties

You may raise a claim under this warranty
immediately after
your vehicl e has failed an
1/M Test if, as a resu lt of that fai lu re, you are
required by la w to repai r th e vehic le to
avoid
imposi ti
on of a penalty or cancellation of
by this warranty for the full warranty
yo ur r ight to use the veh icle. You need not ac­
tually su ffer th e loss
or lose the right to use
y
our ve hicle or pay for the repair befo re pre­
sentin g your
days , from th e tim e a t w hic h your
vehicle is presented for repair or within any
time period specified by local, state or federa l l
aw, whic h
ever is shorter, except when a
d elay is
caused by eve nts not attributable to
Volkswage n or the dealer. If th e dea ler denies
yo ur claim , you will be notifi ed in writin g of the reasons for re jecting the cla im.If yo u do
no t receive notice o f denia l of your claim
wi th in
the above time period, Volkswagen is
required by law to honor th e
for schedule d maintenance conta ined in your Volkswagen
Maintenance booklet. In determining
w het her yo u have complied with the inst ruc­
tions for sc heduled m aint enance and proper
u se, Volk swagen may require you to furnis h
proof of co mpli
ance o nl y w ith those maint e­nance Instructi ons w hich Volk swagen has
reason to believe were
not performed and
which could be the cause of the 1/M Tes t
Emissions Warrantie s 17

The A ir Resources Board is pl eased to explai n th e e mission co ntrol syste m wa r­
r a
nty o n your model year ve hicl e.
swagen must warrant the e m issio n contro l
sys te m
on your ve hicle for th e periods o f time
lis ted b elow prov ided th ere has been n o
abuse, neglec t o r im proper m ainten an ce of
your ve hicle .
emi ssion control sys te m m ay include part s su ch as fuel- injectio n sys te m , the
i g niti on sys te m , cata ly tic co nverte r, a nd e n­
g in e co
mputer. Als o in clud ed may be hoses,
b elt s,
connectors and oth er emi ssion -re la te d assembli es.
Whe re a wa rrantable co ndition exi ts, swage n will repair your ve hicl e at no cos t to
yo u inclu d in g diagnos is, parts a n d labor.
Manufacturer's warranty coverage:
For 3 years or
your ve hicl e f ails a Smog
Sys te m
Sys te m DEFECTS
WAHHANTY.
For 7 years or
swagen. This is yo ur lo ng- term E m ission
Con
trol Sys tem DEFECTS WARRANTY.
For 15 ye
ars or miles, whichev e r oc -
curs
S l These co ve rages

are covere d for 7 years or
miles, whichever comes first.
adju ste r yes
Fuel tank yes
T
urbo c ha rge r yes
train contro l module
no
(Diesel e ng in e)
T hrottl e body yes
Air mass senso r
no
Intak e
manifold no
Front
oxy gen sen sor
no
sensor no
Exhaust manifold yes
F ront
exhaus t pip e no
Secon dary air injection
pump no
co nverte r yes
Those mark ed with are covered for
3 yea rs
or mi les, whichever occurs
first.
2.8L
no yes no
yes yes no
no no no
n o yes
no
yes
yes yes
yes yes
yes

Booklet 1.2 Warranty
Emissions Performance Warranty
General
Californi a maintains a mandatory emissions
inspection and maintenance program (S m og
C
heck) requ iring motor ve hicles to be smog teste d at reg ular intervals. your vehicle fails
to
pass a smog test performed by a Licensed
S mog Chec k station pursuant to the
forn ia In sp ec tion and Maintenance
within 3 yea rs or
hicl e to pass the smog test. These repairs
clud e di ag no sis, replacement, repair, and
justment s. After the 3 year
form ance warranty has exp ired, a Smog
Check test fa ilur e due to a defec t in a part which
is
warranted for 7 years miles
is covered.
For 15 years or curs
Some Volks wage n )etta Seda n models w ith
Emission Vehicle
quirements. For these vehicles, if your
hicle fails a Check inspection,
fect ive, the part will be re pair ed or replaced
by Volkswagen for 15 yea rs o r
WAR HANlY and DEFECTS WAHRANTY.
vehicle is delivered to the original purchaser or the orig inal lessee, if th e ve hicle is first
24
or
date it is

Maintaining your
Volkswagen recommend s th at yo u use and
maintain your vehicl e in accordance w ith the
instructions set forth in the Volkswagen
Owner's
Manual and Volk swage n Mainte­
nance booklet and that you keep a record of you r maintenance. Failure to maintain your
vehicle according to
the required mainte­
nance schedule may ca use the ve hicl e to ex­
ceed applicable emissions standards and
co uld result in denial of warranty cove rage.
However, Volkswagen will not deny a war­
ranty claim sole ly
on the basis of your failure
t o
maintain th e vehicle in accordance with
these instructi ons or your failure to keep a
record
of your maintenance of the vehicle.
We also recommend that you provide your
maintenance reco rds to the new owner
wheneve r yo u
sell your veh icle.
swage n parts be used as rep lacement parts
for
the maintenance. repair or replacement
of emiss ion control systems. Use of replace­
ment parts whi ch are not equiv alent to Gen­
uin e
Volkswagen parts in emission perfor­mance and durability may impair the effec- tiveness
of emiss
ion control systems . Al­
th ough use of parts other than Genuine
swage n parts does not invalidate these war­
r anties,
Volkswagen assumes no liability
under these warranties for failur e of such
parts and damage to other parts caused by
s u ch
Any warranted part w hi ch is not sch eduled
for
inspection or replacement is covered for
the warranty period. Any such parts repa ired
or replaced under warranty are warranted for the remaining warranty
A part which is installed in accordance with
Volkswagen's instructions or required sched­
u l
ed maintenance is war ranted until the next
scheduled replacement interval or until the
vehicle has been driven 3 years or miles, whi ch eve r occurs

Maintenance and repairs performed by independent
service shops
Without inval idating the se wa rranti es, you
m ay ch oose to have
maintenance, repair or
replac em e
nt of emi ssion contro l compo­nents performed b y any autom otive service
estab
lishment or in dividual qualified to per­
form s uch serv ices. However, the cost o f
such
services is
not cove re d b y these warranti es
ex ce
pt in em erge ncies . If th e ind ependen t
Emergency repairs
In an emerge ncy when an authorized
swagen dealer is not rea sonably available to
perform a warranty re pair, the repair may be
perfor med at a ny ava ilable service establish­
ment, or b y the owner, using any replace­
ment part. Volkswagen will re imb urse th e owner for expe nses includi ng dia g n osis not
to exceed
Volkswagen's suggested retail price
for the warrante d
part and a labor ch arge
based
upon Volkswage n's recommended
tim e allowa nce for the wa rranty re pair multi­
pli ed b y the labor rate pe r hour appro priate
for the area where the warranty repair was serv
i
ce establishment find s a warrantab le de­
f
ect, yo u m ay deliver th e veh icl e to an auth o­
r ize d
Volkswagen dealer and have the defect
cor rec te d free
of ch arge . Volk swage n will not
be liab le for any expenses which you have in­
c
urre d at th e ind ep endent service establi sh­ment, except for em ergen cy re p airs .
perform ed. In order to rece ive reimburse­
m en t
of su ch ex pen ses, you must keep all re­
pl aced parts
and receipts an d present them to any authorized Volkswagen dealer in sup­
p ort
of your clai m . These e merg en cy wa r­
ra nty serv ice procedures also apply in the
e vent
the serv icing Volkswagen deale r does
not have replacemen t parts available withi n
a re aso nabl e tim e
not to exceed days, in
o r
der to perform the warranty repair or, if th e
servicing
Volkswagen dealer is unable to comple te the re p ai rs within days fro m the
time you present the vehicle for repair s
also be repla ced f ree of
charge

sio n controls , u se of fuel conta inin g lead, or
fuel n ot meeting the specificatio ns set forth in
the
M anual, a nd abuse, neg lect o r
improp er m a
intena nce of th e ve hicle.
If you are not notified within days tha t a
perfo rmance warranty
claim is not va lid ,
ranty of merchantability or warranty of
ness for a particular purpose , is limited in
duration to the s tated period of these wri tten
warranties. th
en
Volk sw agen is re qui red to repair th e
hicl e free of
So me sta tes do no t allow limit ation s on how
long a n implied warranty lasts , so the a bove
limita ti o n m ay not
apply to
dental or conseque ntial damages, s u ch as
lo ss
of resale value, lo st profi ts or earnin gs,
and out-of -pocke t expens es for substi tute
trans p ortatio n or lodgi ng.
S
ome s tate s do not allow the excl usion or limitation of in cid ental o r conseque nti al
damages, so this limitation or exclus io n m ay
not apply to you .
In the event you have not received the vices promised in th ese warran ties, plea se
follow
the procedure s descr ibed in thi s
chure under the titl e

swagen of Amer ica, i mmediate ly by
ca llin g
our toll-free number:
Tel.: 1 822-8987
If you prefer to write , plea se use the follow ing
address:
Volkswagen
Customer CARE Center
3499 West Hamlin Road
Rochester Hills, Ml
When you call or wri te, please pro vid e the
follow ing information :
28 Customer CARE
Your name, address and telep hone
number
Vehicl e Id entification Number (VIN)
Vehicle delivery date and mileage
Nature of complaint or problem
repair order (re ta in a copy for
your reco rds) or pertinen t do cuments if you are writing to us
A Cus
tomer CARE Represen tative will gathe r
a
nd carefully review all fact s relating to your
r e que st for assistance.
After thi s review is
completed, th e Custom er CARE Repr esenta­
ti
ve