lock VOLKSWAGEN PASSAT 2011 Repair Manual

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Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start– Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key dead. – Too far away from vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key. – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can do so safely
Outside mirrors move when vehicle is unlocked. Convenience settings are stored. Correct convenience settings
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights adjusted too high.– Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs – Switch on low beams
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy” accelerator pedal.
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.

Manually unlocking and locking the driver door

Fig. 195 Door handle on driver door: Concealed lock cylinder.

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Manually locking the passenger doors

Fig. 196 On the front side of the right rear door: Emergency lock, covered by a rubber seal.

Fig. 197 On the front side of the right rear door: Manual vehicle locking with the key bit in the vehicle key.

Opening the luggage compartment lid from inside the luggage
compartment

Fig. 198 Behind the rear seat backrest on the driver side: releasing the rear seat backrest.

Fig. 199 Inside the luggage compartment: Unlocking the luggage compartment lid.

x Have the power sunroof checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Emergency closing may cause the power sunroof and its pinch protection to malfunction.
Emergency release for the selector lever lock

Fig. 202 Removing the selector gate cover.

Fig. 203 Releasing the selector lever lock.

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WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise, get expert assistance.
x Always switch the engine off, firmly apply the parking brake, and shift the transmission into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or other similar things.
x If you are towing a trailer, always unhitch it from your vehicle before starting to change the wheel. Always apply the trailer brakes firmly and make sure the trailer cannot move unintentionally.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System ⇒ page 178, Tire Pressure Monitoring System (TPMS).
Preparations for changing a wheel

7. Block the diagonally opposite wheel with chocks or other suitable things.
8. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly.
9. If the luggage compartment is loaded: Remove the luggage.
10. Take the compact spare wheel and the vehicle tool kit out of the luggage compartment.
11. Take off the wheel covers, Wheel trim.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Wheel bolts

Fig. 208 Changing a wheel: Loosening wheel bolts.

Fig. 209 Changing a wheel: tire valve 1 and installation points for the anti-theft wheel bolt 2 or 3 (where applicable).

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Loosening the wheel bolts
x Push the lug wrench over the wheel bolt all the way ⇒ fig. 208.
x Holding the lug wrench at the end, loosen the wheel bolt by turning it counterclockwise about 1
complete turn (360°) ⇒ .
Loosening the anti-theft wheel bolt (where applicable)
x Take the adapter for the anti-theft wheel bolt out of the vehicle tool kit.
x Push the adapter all the way over the anti-theft wheel bolt.
x Slide the lug wrench onto the adapter until it stops.
x Holding the lug wrench at the end, loosen the wheel bolt by turning it counterclockwise about 1
complete turn (360°) ⇒ .
Important information regarding wheel bolts
The design of rims and wheel bolts is matched to the factory-installed wheels. If different wheels are installed, wheel bolts with the right length and bolt head shape must be used. The attachment of the wheels and function of the brake system depend on this.
It may not be possible to use wheel bolts from different vehicles of the same model.
Where applicable: On a wheel with a wheel cover, the anti-theft wheel bolt must be installed at points
⇒ fig. 209 (2) or (3) in relation to the position of the tire valve (1). Otherwise, the wheel cover cannot be installed.
Wheel bolt tightening torque
Correctly tightened bolts for steel and alloy wheel rims should have a torque of 103 ft-lbs. (140 Nm). After changing a wheel, have the wheel bolt tightening torque checked right away with an accurate torque wrench.
Before you check the tightening torque, replace corroded and difficult-to-turn wheel bolts and clean the threads in the wheel hub.
Never grease or oil the wheel bolts and the threads in the wheel hubs. The bolts can come loose while driving if greased or oiled, even if tightened to the required torque.
WARNING
Improperly tightened wheel bolts can come loose while driving and cause you to lose control over the vehicle, resulting in accidents and serious injuries.
x Only use wheel bolts that belong your vehicle and to the wheel being installed.
x Never use different wheel bolts.
x Wheel bolts and wheel hub threads must always be clean, easy-to-turn and free of oil and grease.
x Only use the lug wrench that is supplied with the vehicle to loosen the wheel bolts.
x Loosen the wheel bolts only about 1 turn before lifting the vehicle with the jack.
x Never grease or oil the wheel bolts and the threads in the wheel hubs. The bolts can come loose while driving if greased or oiled, even if tightened to the required torque.
x Never loosen bolted connections on wheel rims with bolted rim rings.
x If the wheel bolts are not tightened to the proper torque, the wheel can come off the vehicle when it is moving. Extremely high torque can damage the wheel bolts and/or their threads.

Color Current strength in amps
Red 10
Blue 15
Yellow 20
White or clear 25
Green 30
Orange 40
Opening the fuse box in the instrument panel
x Pull the lower part of the cover in the direction of the arrow ⇒ fig. 213 and remove the cover from the bottom.
x On the inside of the cover there are plastic tweezers for removing and inserting fuses.
x To install, guide the cover from the bottom into the instrument panel and push in the direction opposite to the arrow until you can hear it latch into place.
Opening the fuse box in the engine compartment
x Open the engine hood ⇒ 
x Move the release tabs in the direction of the arrows ⇒ fig. 214 to unlock the fuse box cover.
x Remove the cover upward.
x To install push the cover onto the fuse box. The locking tabs must latch with an audible “click”.
Vehicles with battery located in the luggage compartment
There are additional fuses above the vehicle battery behind the panel on the left side of the luggage compartment. Have these fuses replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
x To help prevent vehicle damage, be careful when removing fuse box covers and be sure to reinstall them properly.
x Open fuse boxes must be protected from dirt and moisture. Dirt and moisture in fuse boxes can cause damage to the electrical system.
The vehicle contains other fuses in addition to those mentioned in this section. Have these fuses replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

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⇒ fig. 217 (A) (B) (C) (D) (E)
Side marker light Low beam High beam Turn signal and parking light
Daytime running lights
3.
Unscrew the fastening screw
⇒ fig. 218 (arrow) with a short screwdriver. To access the screw, turn the wheel in question inward as shown in .

Same as column (A).
4.
Remove the cover from the wheel house lining .
Same as column (A).
5. On the back of the headlight assembly, pull off the rubber cover for the bulb you are replacing.
Turn plastic
cover ⇒ fig. 217 A (E) counterclockwise and remove.
6. Left side of the vehicle: Turn plastic bulb socket counterclockwise (about 1/8 turn) to release it. Right side of the vehicle: Turn plastic bulb socket clockwise (about 1/8 turn) instead.
Turn plastic bulb socket counterclockwise (about 1/8 turn) to release it.
Press plastic tab on back of bulb socket to release it.
Same as column (A). Same as column (A).
7. Pull plastic bulb socket assembly back and out of the headlight assembly.
8. Replace the burned out light bulb with a new bulb of the same type.
9. Reinsert the bulb socket assembly into the headlight assembly.