You can obtain additional or duplicate remote control vehicle keys
from authorized Volkswagen dealers, authorized Volkswagen Service
Facilities, and from certain independent repair facilities and lock-
smiths which are qualified to make remote control vehicle keys.
Each vehicle key must be programmed by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility in order for it to
work with your vehicle.
To find the nearest qualified independent repair facility, locksmith, or
Volkswagen dealer which can cut and code replacement vehicle
keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or
Volkswagen Service Facility or call the Volkswagen Canada Custom-
er CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components.
Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless
you actually want to use the function in question. Since terrain and
conditions vary, pressing a button on the remote control vehicle key
when it is not necessary may unlock the vehicle or set off the panic
alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupt-
ed by interference from transmitters near the vehicle that use the
same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad
weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons ⇒ fig. 20 or the power
locking buttons⇒ Unlocking or locking the vehicle from the inside are
pushed repeatedly in quick succession, the power locking system is
switched off for a brief period to help keep it from being overloaded.
The vehicle is then unlocked for about 30 seconds. Unless a door or
