ESP VOLKSWAGEN POLO 2015 Owner´s Manual

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Additional information and warnings:
Exterior views  → Exterior views  
Infotainment system  → Infotainment system 
Vehicle key set  → Vehicle key set  
Doors  → Doors  
Tailgate  → Tailgate  
Electric windows  → Electric windows  
Electric panorama sliding/tilting roof  → Electric panorama sliding/tilting glass roof  
Mirrors  → Mirrors  
Towing a trailer  → Towing a trailer  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Manual opening and closing  → Manual opening and closing  
Indicator lamp
First read and observe the introductory information and safety warnings →Introduction 
The central locking system indicator lamp is located in the driver door  → Vehicle interior  .
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism  → SAFELOCK mechanism   .
After locking the vehicleMeaning
Without anti-theft alarmWith anti-theft alarm and
SAFELOCK mechanism
A red LED flashes for approximately 2 seconds, firstly at short
intervals and then more slowly.Vehicle is locked.Vehicle is locked and SAFELOCK is
activated.
A red LED flashes for approximately 2 seconds and then goes
out. The light starts to flash again after approximately 30
seconds.
–Vehicle is locked and SAFELOCK is
deactivated.
A red LED flashes for approximately 2 seconds in short
Improper use of the central locking system could lead to serious injury.
The central locking system locks all doors. Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised
persons from entering the vehicle. However, locked doors can delay assistance to passengers inside the vehicle in the event of an accident
or emergency.
Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from the inside using the central locking
button. This may mean that people lock themselves in the vehicle. People locked in the vehicle may be subjected to very high or very low
temperatures.
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness
or fatalities, especially to small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an emergency and may not be able to get
themselves to safety.
WARNING

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intervals. The lamp will then light up without interruption for
approximately 30 seconds.
Fault in the locking system. Go
to a qualified workshop.
Fault in the locking system. Go to a qualified
workshop.
Description of the central locking system
First read and observe the introductory information and safety warnings →Introduction 
The central locking system enables you to lock or unlock all the doors, the tailgate and tank flap from one central point:
From outside the vehicle with the vehicle key  → Locking and unlocking the vehicle from the outside   .
From inside the vehicle with the central locking button  → Locking and unlocking the vehicle from the inside   .
Certain central locking functions can be activated or deactivated in the infotainment system using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   , or the vehicle can be taken to a qualified workshop.
The doors, the tailgate and the tank flap can be locked or unlocked manually if the vehicle key or central locking system fails  → Manual opening
and closing   .
Automatic locking (Auto Lock)
The vehicle may lock itself automatically at speeds of approximately 15 km/h (10 mph) and above  → Menu and system settings (SETUP)   . The
indicator lamp  in the central locking button will light up yellow when the vehicle is locked  → Fig. 28 .
Automatic unlocking (Auto Unlock)
In some cases, the vehicle automatically unlocks all doors and the tailgate. This will happen in any of the following situations  → Menu and system
settings (SETUP)   .
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with an automatic gearbox: the selector lever is in position P and the ignition has been switched off.
In an accident, when airbags have triggered  → Manual opening and closing   .
Automatic unlocking gives emergency response crew access to the vehicle.
If the buttons on the vehicle key  → Fig. 26  or  → Fig. 27  or one of the central locking buttons  → Fig. 28  are pressed repeatedly within a
short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle is then unlocked for approximately 30
seconds. If the doors or the tailgate are not opened during this time the vehicle will lock again automatically.
Locking and unlocking the vehicle from the outside
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

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Fig. 32 In the right rear door: childproof lock  switched off,  switched on
First read and observe the introductory information and safety warnings →Introduction 
The childproof lock prevents the rear doors from being opened from the inside, e.g. so that children cannot open the doors accidentally while the
vehicle is in motion. When the childproof lock is activated the door can only be opened from the outside.
Switching the childproof lock on and off
Unlock the vehicle and open the appropriate rear door.
Fold the key bit out of the vehicle key  → Vehicle key set   .
Use the key bit to turn the slot to the required position.
Slot position  → Fig. 31  or  → Fig. 32 :
Childproof lock is switched off.
Childproof lock is switched on.
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Opening the tailgate  
 → Closing the tailgate  
Additional information and warnings:
Exterior views  → Exterior views  
Central locking system  → Central locking system  
When the childproof lock is activated, the door cannot be opened from the inside.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked. This may mean that these people lock
themselves in the vehicle. They could become trapped in the vehicle in an emergency and may not be able to get themselves to safety.
People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness
or fatalities, especially to small children.
WARNING
Tailgate

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Transporting  → Driving tips  
Manual opening and closing  → Manual opening and closing  
Warning lamp
First read and observe the introductory information and safety warnings →Introduction 
Lit upPossible causeAction
The tailgate is open or not properly closed.
Do not drive on!
Open the tailgate and close it again.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A warning lamp appears in the instrument cluster display if the tailgate is open or not properly closed.
Incorrect and unsupervised unlocking, opening or closing of the tailgate can cause accidents and serious injuries.
Therefore the tailgate should only be opened or closed when you are sure there is no-one in its path.
Never close the tailgate by pushing it down with your hand on the window. The rear window could shatter and cause injuries.
After closing the tailgate, check to make sure that it is closed and locked correctly so that it does not open while the vehicle is in motion. The
closed tailgate must be flush with the surrounding body panels.
Always keep the tailgate closed while the vehicle is in motion so that no toxic exhaust fumes can enter the vehicle interior.
Never open the tailgate if there is a load attached to it, e.g. a rack or luggage carrier. It may also not possible to open the tailgate if there are
objects attached to it, e.g. bicycles. The additional load might cause the open tailgate to close by itself. Support the tailgate as necessary or
remove the load from the surface.
Close and lock the tailgate and all vehicle doors when the vehicle is not in use. Make sure there is no-one left in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This can cause serious injuries and illness or fatalities, especially to small children.
WARNING
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a
garage.
NOTICE
Never use the gas-filled strut or the rear spoiler (depending on the equipment level of the vehicle) to fix or hold a load. This could result in
damage preventing closure of the tailgate, or could even lead to the rear spoiler being ripped off.
NOTICE

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Before closing the tailgate, check that the vehicle key is not in the luggage compartment.
 Introduction
This chapter contains information on the following subjects:
 → Opening or closing the windows electrically  
 → Electric windows – functions  
 → Roll-back function for the electric windows  
Additional information and warnings:
Volkswagen information system  → Volkswagen information system  
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Opening or closing the windows electrically
Serious injuries can occur if the tailgate is closed incorrectly or without due care and attention.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This could cause serious injuries or illness, or even have fatal consequences.
WARNING
Electric windows
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle.
NOTICE

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Fig. 36 In the driver door: buttons for the front and rear electric windows with one­touch opening and closing
First read and observe the introductory information and safety warnings →Introduction 
Buttons in the driver door with one-touch opening and closing
Key to  → Fig. 36 :
Buttons for the windows in the front doors.
Buttons for the windows in the rear doors.
Safety button for switching the electric childproof lock on and off.
Opening and closing windows with one-touch opening and closing
FunctionAction
OpeningPress the  button.
ClosingPull the  button.
Stopping the one-touch functionPress or pull the button for the appropriate window again.
The safety switch  → Fig. 36 ③   deactivates the electric window buttons in the rear doors. The yellow
indicator lamp in the button will light up.
The electric windows will only function when the ignition is switched on.
The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver door and
front passenger door are not opened. If the vehicle key is removed from the ignition lock and the driver door is opened, all electric windows can
be opened or closed by operating and holding the corresponding window button in the driver door. After a few seconds, convenience
opening/closing is started  → Convenience opening and closing   .
Electric windows – functions
First read and observe the introductory information and safety warnings →Introduction 
One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do
this.
For one-touch closing: pull the button for the appropriate window up briefly into the second position.

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If the window is again prevented from closing within approximately 10 seconds of the first attempt because it is stiff or obstructed, the
automatic closing function is switched off for approximately 10 seconds.
If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again
within 10 seconds  → .
Closing the window without the roll-back function
Try to close the window again within approximately 10 seconds by holding the button. The roll-back function will be deactivated for a small
section of the path of the closing window.
If the closing procedure takes longer than approximately 10 seconds, the roll-back function will be reactivated. The window will then stop
again if it is stiff or meets another obstacle.
Please go to a qualified workshop if the window still cannot be closed.
The roll-back function is also activated if the windows are closed using the vehicle key for convenience closing  → Convenience opening
and closing   .
 Introduction
This chapter contains information on the following subjects:
 → Opening and closing the electric panorama sliding/tilting glass roof  
 → Electric panorama sliding/tilting glass roof – function  
 → Roll-back function of the electric panorama sliding/tilting glass roof  
Additional information and warnings:
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Roof carrier  → Roof carrier  
Manual opening and closing  → Manual opening and closing  
Closing the electric windows without the roll-back function could lead to severe injuries.
Always take care when closing electric windows.
Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the window frame and sustaining injury.
WARNING
Electric panorama sliding/tilting glass roof

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Convenience opening and closing
The electric panorama sliding/tilting glass roof can be opened and closed from the outside with the vehicle key.
Press and hold the locking or unlocking button on the vehicle key. The electric panorama sliding/tilting roof is tilted or closed.
Let go of the lock or unlock button to interrupt this function.
During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.
A variety of settings related to window operation can be made and adjusted using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   .
The rotary control of the electric panorama sliding/tilting glass roof remains in the last position selected if the roof is closed from outside
the vehicle using convenience closing. It will have to be re-positioned the next time you drive.
In special driving situations, for example, oversteering or understeering, the open electric panorama sliding/tilting glass roof can be
automatically closed to a small gap at speeds of approx. 30 km/h (18 mph).
Roll-back function of the electric panorama sliding/tilting glass roof
First read and observe the introductory information and safety warnings →Introduction 
The roll-back function can reduce the risk of injury when the electric panorama sliding/tilting glass roof is being closed  → . If the electric
panorama sliding/tilting glass roof is not able to close because it is stiff or obstructed, it will automatically open again immediately.
Check why the electric panorama sliding/tilting glass roof has not closed.
Try to close the electric panorama sliding/tilting glass roof again.
If the electric panorama sliding/tilting glass roof is still stiff or obstructed, it stops at this point. Then close the electric panorama sliding/tilting
glass roof without the roll-back function
Closing the electric panorama sliding/tilting glass roof without the roll-back function
Pull the switch  → Fig. 38 ⑤   within approximately 5 seconds after the roll-back function has been triggered and hold it in this position until the
electric panorama sliding/tilting glass roof is closed completely.
The electric panorama sliding/tilting glass roof will then close without the roll-back function.
If the electric panorama sliding/tilting glass roof still cannot be closed, go to a qualified workshop.
If you let go of the switch during the closing procedure, the electric panorama sliding/tilting glass roof will open automatically.
The roll-back function is also active if the windows and electric panorama sliding/tilting glass roof are closed with the vehicle key
 → Convenience opening and closing   .
Closing the electric panorama sliding/tilting glass roof without the roll-back function can cause severe injuries.
Always be careful when closing the electric panorama sliding/tilting glass roof.
Ensure that nobody is obstructing the operating area of the electric panorama sliding/tilting glass roof, especially if the roll-back function is
not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the roof frame and sustaining injury.
WARNING

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The dangers of assuming an incorrect sitting position
First read and observe the introductory information and safety warnings →Introduction 
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases. Seat belts can only provide optimal protection if
the seat belt routing is correct. Assuming an incorrect sitting position considerably impairs the level of protection provided by a seat belt. This
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a deploying airbag strikes a vehicle
occupant who has assumed an incorrect sitting position. The driver is responsible for all occupants transported in the vehicle, especially children.
The following list contains examples of sitting positions that can be dangerous for all vehicle occupants.
Always adjust seats, seat belts and head restraints to their correct position before any journey and ensure that all passengers have fastened
their seat belt.
Push the front passenger seat as far back as possible.
Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the steering wheel. If your physical build
makes it impossible to fulfil this requirement, you must contact a qualified workshop so they can make any necessary modifications.
Never travel with the backrest tilted far back. The further back the backrest is tilted, the greater the risk of injury caused by incorrect seat belt
routing or an incorrect sitting position.
Never travel with the backrest tilted far forwards. When a front airbag is triggered it could force the seat backrest backwards and injure
vehicle occupants on the back seats.
Adopt and maintain the greatest possible distance from the steering wheel and dash panel.
You should always sit upright with your back against the seat backrest with the front seats properly adjusted. Do not position any body part
too close where the airbags are fitted.
The risk of serious injury is increased for passengers on the rear seat if they are not sitting upright because the seat belts are incorrectly
positioned.
WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
The seats may only be adjusted when the vehicle is stationary, or else the seat could change position unexpectedly while the vehicle is in
motion, leading to a loss of control of the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat.
Only adjust the height and tilt of the seat or move it forwards and backwards when the area around the seat is clear.
There should be no objects in the adjustment area of the front seats.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other injuries.
Before adjusting the seats always make sure that there is no lighter on or near the moveable parts of the seat.
Before closing stowage areas or compartments always make sure that there is no lighter in the way.
Never stow lighters in stowage areas or compartments or on other surfaces in the vehicle. Cigarette lighters may self-ignite on high-
temperature surfaces, especially in summer.
WARNING

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Whenever the vehicle is in motion:
Never stand in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never tilt the backrest too far to the rear.
Never lean against the dash panel.
Never lie on the rear bench seat.
Never sit on the front edge of a seat.
Never sit sideways.
Never lean out of a window.
Never put your feet out of a window.
Never put your feet on the dash panel.
Never place your feet on the seat cushion or seat backrest.
Never travel in a footwell.
Never sit on the front armrest.
Never travel on a seat without wearing the seat belt.
Never travel in the luggage compartment.
Correct sitting position
Fig. 39 There must be a distance  of at least 25 cm between the driver and the steering wheel
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the event of an accident or sudden driving or braking
manoeuvre.
All vehicle occupants must maintain a correct sitting position and wear their seat belt properly while the vehicle is in motion.
Sitting in an incorrect position, not fastening the seat belt, or being too close to the airbag exposes the occupants to the risk of sustaining
critical or fatal injuries, especially if the airbags are triggered and strike an occupant who has assumed an incorrect sitting position.
WARNING