airbag off VOLKSWAGEN POLO 2015 Owner´s Manual
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Row of switches1) with buttons for:
- Seat heating left and right /  → Seat functions  
- Traction control system (TCS)  → Braking, stopping and parking  
- Electronic stabilisation program (ESC)  → Braking, stopping and parking  
- Electronic stabilisation program sport mode (ESC Sport)  → Braking, stopping and parking  
- Start/stop system  → Pull-away assist systems  
- Rear window heating  → Heating, ventilating, cooling  
- Hazard warning lights  → In an emergency  
- Indicator lamp for the front passenger front airbag switch-off function  → Airbag system  
- ParkPilot  → ParkPilot  
- Sport Select suspension   → Sport Select suspension  
Infotainment system (factory-fitted)
- Operating display  → Infotainment system 
- Radio ⇒ BookletRadio,
- Navigation system ⇒ BookletNavigation system,
Controls2) for:
- Heating and fresh air system  → Heating, ventilating, cooling  
- Air conditioning system (manual)  → Heating, ventilating, cooling  
- Climatronic  → Heating, ventilating, cooling  
1) Depending on the vehicle equipment level, there could be a card holder instead of 3 buttons  → Stowage areas   .
2) The symbols may differ between models.
Lower section of the centre console
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Fig. 9 Overview of the front passenger side (leftÂhand drive vehicles). The controls are mirrored in rightÂhand drive vehicles
Key to  → Fig. 9 :
Vent  –  –  → Heating, ventilating, cooling  
Location of front passenger front airbag in the dash panel  → Airbag system  
Key-operated switch in the stowage compartment for switching off the front passenger front airbag  → Airbag system  
In the stowage compartment: button for Tyre Pressure Loss Indicator ,  → Tyre monitoring system  
Opening lever for the stowage compartment  → Stowage areas  
Stowage compartment for high-visibility waistcoat  → Stowage areas  
Symbols in the roof
SymbolMeaning
Interior lights and reading lights  → Lights  
Electric panorama sliding/tilting glass roof  → Electric panorama sliding/tilting glass roof  
Warning and indicator lamps
The warning and indicator lamps indicate various warnings  → , faults  →  or certain functions. Some warning and indicator lamps light up
when the ignition is switched on and should go out once the engine is running or the vehicle is in motion.
Depending on the vehicle's equipment level, additional text messages could appear in the display on the instrument cluster to provide further
information or to ask you to perform certain tasks  → Instruments  .
Instrument cluster
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Starting the engine  → Starting
and stopping the engine  
Engine management, exhaust
gas purification  → Engine
management system and
exhaust purification system  
Lit up: glow period for a diesel engine.
Flashing: fault in engine management system (diesel engine).
Engine management system fault (Electronic Power Control).
Diesel particulate filter has become saturated with soot.
Lit up: steering reduced or the vehicle battery has been disconnected and then
reconnected. → Steering  
Flashing: steering column is twisted or is not unlocked/locked.
Tyre pressure too low or Tyre Pressure Loss Indicator faulty. → Tyre monitoring system  
Windscreen washer fluid level too low. → Windscreen wipers and
washer  
Fuel tank almost empty.
 → Filling the tank  
Water in fuel in vehicles with a diesel engine.
Lit up: engine oil level too low.
 → Engine oil  
Flashing: engine oil system fault.
Fault in airbag and belt tensioner system.
 → Airbag system   Front passenger front airbag switched off (PASSENGER AIR BAG  ).
Front passenger front airbag switched on (PASSENGER AIR BAG Â ).
Adaptive Cruise Control (ACC) currently not available. → Adaptive Cruise Control
(ACC)  
Fault in Sport Select suspension. → Sport Select suspension  
Gearbox fault. → Changing gear  
Hazard warning lights switched on. → In an emergency  
Turn signal, left or right.
 → Lights  
Trailer turn signal.
Lit up: depress the brake pedal.
Starting the engine  → Starting
and stopping the engine  
Changing gear  → Changing
gear  
Brakes  → Braking, stopping
and parking  
Flashing: the lock button in the selector lever is not engaged.
The cruise control system (CCS) is switched on. → Cruise Control System
(CCS)  
Adaptive Cruise Control (ACC) is active. → Adaptive Cruise Control
(ACC)  
Main beam is switched on or the headlight flasher is being operated. → Lights  
ACC is active. No vehicle has been detected ahead.
 → Adaptive Cruise Control
(ACC)  When displayed in white: ACC active. Vehicle detected ahead.
When displayed in grey: ACC not active. System switched on, does not regulate.
Lit up: service alert / service due. → Instruments 
 → Changing gear  
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intervals. The lamp will then light up without interruption for
approximately 30 seconds.
Fault in the locking system. Go
to a qualified workshop.
Fault in the locking system. Go to a qualified
workshop.
Description of the central locking system
First read and observe the introductory information and safety warnings →Introduction 
The central locking system enables you to lock or unlock all the doors, the tailgate and tank flap from one central point:
From outside the vehicle with the vehicle key  → Locking and unlocking the vehicle from the outside   .
From inside the vehicle with the central locking button  → Locking and unlocking the vehicle from the inside   .
Certain central locking functions can be activated or deactivated in the infotainment system using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   , or the vehicle can be taken to a qualified workshop.
The doors, the tailgate and the tank flap can be locked or unlocked manually if the vehicle key or central locking system fails  → Manual opening
and closing   .
Automatic locking (Auto Lock)
The vehicle may lock itself automatically at speeds of approximately 15 km/h (10 mph) and above  → Menu and system settings (SETUP)   . The
indicator lamp in the central locking button will light up yellow when the vehicle is locked  → Fig. 28 .
Automatic unlocking (Auto Unlock)
In some cases, the vehicle automatically unlocks all doors and the tailgate. This will happen in any of the following situations  → Menu and system
settings (SETUP)   .
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with an automatic gearbox: the selector lever is in position P and the ignition has been switched off.
In an accident, when airbags have triggered  → Manual opening and closing   .
Automatic unlocking gives emergency response crew access to the vehicle.
If the buttons on the vehicle key  → Fig. 26  or  → Fig. 27  or one of the central locking buttons  → Fig. 28  are pressed repeatedly within a
short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle is then unlocked for approximately 30
seconds. If the doors or the tailgate are not opened during this time the vehicle will lock again automatically.
Locking and unlocking the vehicle from the outside
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE
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 → Convenience opening and closing   .
 Introduction
This chapter contains information on the following subjects:
 → The dangers of assuming an incorrect sitting position  
 → Correct sitting position  
 → Mechanical controls on the front seats  
 → Adjusting the head restraints  
 → Removing and fitting head restraints  
 → Adjusting the steering wheel position  
 → Centre armrest  
Number of seats
The vehicle has a total of 5 seats: 2 at the front and 3 at the rear. Each seat is equipped with a seat belt.
Additional information and warnings:
Seat functions  → Seat functions  
Seat belts  → Seat belts  
Airbag system  → Airbag system  
Child seats  → Child seats  
Cleaning and caring for the interior  → Cleaning and caring for the interior  
Sitting correctly and safely
Adjusting the seat position
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal injuries during a sudden driving or braking
manoeuvre, in the event of a collision or accident, or if the airbags are triggered.
All vehicle occupants must assume a correct sitting position before setting off and maintain this position throughout the trip. This also applies
to the fastening of seat belts.
The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.
Always secure children in the vehicle in an authorised restraint system which is suitable for their height and weight  → Airbag system   ,
 → Child seats   .
Always keep your feet in the footwell while the vehicle is in motion. Never place your feet on the seat or dash panel, for example, and never
ride with your feet out the window. When you are sat like this, the airbag and seat belt cannot provide optimal protection and could actually
increase the risk of injury during an accident.
WARNING
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Fig. 45 Adjusting the steering wheel position mechanically
First read and observe the introductory information and safety warnings →Introduction 
Adjust the steering wheel position before setting off and only when the vehicle is stationary.
Push down the lever  → Fig. 45 ① .
Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and 3 o'clock positions) with both hands and
slightly bent arms.
Push the lever up firmly until it lines up with the steering column  → .
Centre armrest
Incorrect use of the steering column position adjustment and incorrect adjustment of the steering wheel can cause serious or fatal injuries.
After adjusting the steering column, always move lever  → Fig. 45 ①  up so that it engages securely. This prevents the steering column from
moving spontaneously while the vehicle is in motion.
Never adjust the steering wheel when the vehicle is in motion. If you determine that a readjustment is necessary, stop the vehicle safely and
adjust the steering wheel to the correct position.
The steering wheel must always point towards the chest and not towards the face. This ensures that the driver front airbag provides
maximum protection in the event of an accident.
While driving, always keep both hands on the outside of the steering wheel, at the 9 o'clock and 3 o'clock positions. This reduces the risk of
injury if the driver front airbag is triggered.
Never hold the steering wheel at the 12Â o'clock position, or in any other manner, e.g. on the hub of the steering wheel. If the driver airbag is
triggered, you could receive severe injuries to the arms, hands and head.
WARNING
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 The seat heating should be switched off as soon as it is no longer needed. Fuel is otherwise wasted.
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Frontal collisions and the laws of physics  
 → What happens to vehicle occupants who have not fastened their seat belts  
 → Seat belt protection  
 → Using seat belts  
 → Fastening and unfastening seat belts  
 → Seat belt routing  
 → Belt height adjuster  
 → Automatic belt retractor, belt tensioner, belt tension limiter  
 → Service and disposal of belt tensioners  
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or seat belt buckle become damaged, the seat
belt in question should be replaced immediately by a qualified workshop  → . The qualified workshop must use correct spare parts that are
compatible with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen dealership for this purpose.
Additional information and warnings:
Adjusting the seat position  → Adjusting the seat position  
Airbag system  → Airbag system  
Child seats  → Child seats  
Stowage  → Stowage areas  
Cleaning and caring for the interior  → Cleaning and caring for the interior  
Accessories, modifications, repairs and renewal of parts  → Accessories, modifications, repairs and renewal of parts  
Wet upholstery can cause a fault in the seat heating and increase the risk of burns.
Make sure that the seat cushion is dry before using the seat heating.
Do not sit on the seat when wearing damp or wet clothing.
Do not set any damp or wet objects or items of clothing on the seat.
Do not spill any liquids on the seat.
WARNING
To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure at a single point on the seat cushion and
backrest.
Liquids, sharp objects and insulating materials such as a protective cover or child seat on the seat could damage the seat heating.
If the system starts to emit a smell, switch the seat heating off immediately and have it checked by a qualified workshop.
NOTICE
Seat belts
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Check the condition of all seat belts regularly.
Keep the seat belts clean.
Never let any foreign bodies and liquids get on to the seat belt, the latch plate or into the slot for the seat belt buckle.
Do not trap or damage the seat belt and latch plate, for example when closing the door.
Never remove, modify or repair the seat belt or any part of the belt fixture system.
Always fasten the seat belt correctly before every journey and keep it fastened while the vehicle is in motion.
Correctly fastened seat belts can make a major difference. When fastened properly, seat belts hold the vehicle occupants in the correct sitting
positions and considerably reduce the kinetic energy in the event of an accident. Seat belts also help to prevent uncontrolled movements which
could lead to severe injuries. In addition, wearing seat belts properly reduces the risk of being thrown from the vehicle  → Fig. 53 .
Passengers wearing seat belts correctly benefit greatly from the ability of the belts to reduce the kinetic energy. The front crumple zones and
other passive safety features (such as the airbag system) are also designed to reduce kinetic energy. The amount of energy generated will thus
decrease, thereby reducing the risk of injury.
The examples describe frontal collisions. Of course, properly worn seat belts substantially reduce the risk of injury in all other types of accidents.
This is why seat belts must be fastened before every trip – even if you are only planning to drive a very short distance. Make sure that all
passengers are also wearing their seat belts properly.
Accident statistics have shown properly worn seat belts to be an effective means of substantially reducing the risk of injury and improving the
chances of survival in a serious accident. Furthermore, properly worn seat belts improve the protection provided by airbags in the event of an
accident. This is why wearing a seat belt is a legal requirement in most countries.
Although the vehicle is equipped with airbags, the seat belts must be fastened and worn. For example, the front airbags will only be triggered in
certain types of frontal collision. The front airbags will not be triggered during minor frontal collisions, minor side collisions, rear collisions, rolls or
accidents in which the airbag trigger threshold in the control unit is not exceeded.
Therefore, always wear your seat belt and make sure that your passengers have fastened their seat belts properly before you drive off.
Using seat belts
First read and observe the introductory information and safety warnings →Introduction 
Checklist
Using seat belts  → :
Twisted seat belt
If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if it was returned too quickly into the side trim:
Take hold of the latch plate then slowly and carefully pull out the seat belt.
Untwist the seat belt and guide it back slowly by hand.
Fasten the seat belt even if you are unable to undo the twist. However, the twist should not be in part of the seat belt that comes into direct
contact with the body. The twist should be corrected immediately by a qualified workshop.
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risk of severe or fatal injuries. Correct seat belt routing also holds the vehicle occupants in position so that an inflating airbag can offer the
maximum level of protection. Therefore you must always fasten your seat belt and ensure that the seat belt routing is correct.
Assuming an incorrect sitting position can cause severe or fatal injuries  → Adjusting the seat position   .
Correct seat belt routing
The shoulder part of the seat belt must always lie on the centre of the shoulder, never across the neck, over or under the arm or behind the
back.
The lap part of the seat belt must always lie across the pelvis, never across the stomach.
The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.
For pregnant women the seat belt must be positioned evenly over the chest and as low as possible over the pelvis. It must lie flat so that no
pressure is exerted on the lower body – this applies in every stage of pregnancy  → Fig. 57 .
Correct seat belt routing according to height
The following equipment can be used to adjust the seat belt routing:
Belt height adjuster for the front seats  → Belt height adjuster   .
Height-adjustable front seats  → Adjusting the seat position   .
If a person's physical build prevents them from routing the seat belt properly, contact a qualified workshop to find out about any special
modifications so that the seat belts and airbags can provide the optimum level of protection. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Belt height adjuster
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking or driving manoeuvre.
The seat belts only offer best protection when the backrests are in an upright position and the seat belts have been fastened properly.
The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder body parts in the direction of softer body
parts (e.g. stomach).
The shoulder part of the seat belt must lie on the centre of the shoulder and never under the arm or across the neck.
The seat belt must lie flat and snugly on the chest.
The lap part of the seat belt must lie across the pelvis and never across the stomach. The seat belt must lie flat and snugly on the pelvis.
Tighten the belt if necessary.
For pregnant women, the lap part of the seat belt must be as low as possible over the pelvis and lie flat around the bulge of the belly.
Do not twist the belt webbing while the seat belt is being worn.
Never hold the seat belt away from the body by hand.
The belt webbing should not lie over hard or fragile objects, such as glasses, pens or keys.
Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.
WARNING
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Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an accident.
All safety requirements must be observed when the vehicle or components of the system are scrapped. Qualified workshops are familiar
with these requirements  → Service and disposal of belt tensioners   .
Service and disposal of belt tensioners
First read and observe the introductory information and safety warnings →Introduction 
Seat belts may become damaged during any work on the belt tensioners or while removing or refitting any vehicle parts in conjunction with any
other repair work. This damage will not always be noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced and that removed parts do not cause any
injuries or environmental pollution. Qualified workshops are familiar with these requirements.
 The airbag modules and belt tensioners may contain perchlorate. Please comply with legislation regarding disposal.
 Introduction
This chapter contains information on the following subjects:
 → Types of front passenger front airbag system  
 → Indicator lamps  
 → Description and function of the airbags  
 → Front airbags  
 → Switching the front passenger front airbag on and off manually using the key-operated switch  
 → Side airbags  
 → Combined curtain and side airbags  
 → Curtain airbags  
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can provide front seat occupants with additional
chest and head protection if the seat, seat belts, head restraints and, in the case of the driver, steering wheel are adjusted and used correctly.
Airbags are meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must always be worn, even when the
front seats are equipped with front airbags.
Additional information and warnings:
Driving tips  → Driving tips  
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors and belt tensioners are not used correctly, or if
they are repaired by a non-professional. As a result, the belt tensioners may not be triggered when they should, or they may be triggered
unexpectedly.
Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat belts should always be carried out by a qualified
workshop and never by yourself  → Accessories, modifications, repairs and renewal of parts   .
Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
WARNING
Airbag system