service interval VOLKSWAGEN POLO 2015 Owner´s Manual

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Light switch   → Lights  
- Daytime running lights or daytime headlights
- Automatic headlight control
- Side light and dipped beam headlights , 
- Fog lights , 
Headlight range control  → Lights  
Vent  –  –   → Heating, ventilating, cooling  
Lever  → Lights  
- For main beam headlights
- For dipped beam headlights
- For headlight flasher x
- For turn signal
- For parking lights
- With buttons for operating the cruise control system (CCS)  –   –  , 
 –  –   → Cruise Control System (CCS)   .
Instrument cluster:
- Instruments  → Instruments 
- Display  → Instruments 
- Warning and indicator lamps  → Warning and indicator lamps  
Lever for windscreen wipers and washers  → Windscreen wipers and washer  
- Windscreen wiper  – 
- Interval wipe for the windscreen
- Length of intervals or sensitivity of the rain/light sensor
- Windscreen wiper switched off
- Flick wipe x
- Windscreen wipers
- Wash and wipe system for the windscreen
- Rear wiper 
- Wash and wipe system for the rear window
- Control lever with buttons for operating the Volkswagen information system and the infotainment system , 
 → Volkswagen information system    → Infotainment system 
Controls on the multifunction steering wheel  → Volkswagen information system  
- Buttons for operating the cruise control system (CCS) ,  ,  ,   –   –   → Cruise Control
System (CCS)  

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Flashing: fault in automatic gearbox. → Changing gear  
The start/stop system is not available. Automatic engine switch-off is active.
 → Pull-away assist systems  Start/stop system not available.
OR: the engine was started automatically.
The engine is starting.
A mobile telephone is connected via Bluetooth to the factory-fitted provision for mobile
telephone.⇒ BookletProvision for mobile
telephone,
Mobile telephone battery charge level. Only for factory-fitted provision for mobile telephone.
m/k/s296MKThe outside temperature is below +4°C (+39°F). → Instruments 
Note about information in the vehicle wallet.–
 Introduction
This chapter contains information on the following subjects:
 → Instrument overview  
 → Displays  
 → Service interval display  
Additional information and warnings:
Warning and indicator lamps  → Warning and indicator lamps  
Volkswagen information system  → Volkswagen information system  
Infotainment system  → Infotainment system 
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause accident
and serious injury.
Never ignore any illuminated warning lamps or text messages.
Stop the vehicle as soon as possible and when safe to do so.
Stop the vehicle at a safe distance away from moving traffic and make sure that no part of the exhaust system can come into contact with
any inflammable material underneath the vehicle, e.g. dry grass or fuel.
Any broken-down vehicle poses an increased accident risk, both for you and for other road users. If the situation requires, switch on the
hazard warning lights and set up the warning triangle as a warning to other road users.
Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be sustained here  → Preparation for working in
the engine compartment   .
WARNING
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle being damaged.
NOTICE
Instruments

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Selected gear display (for vehicles with an automatic gearbox)  → Changing gear  
Information on service intervals ⇒ BookletService schedule,
Instrument overview
Fig. 10 Instrument cluster in the dash panel (variant 1)
Fig. 11 Instrument cluster in the dash panel (variant 2)
First read and observe the introductory information and safety warnings →Introduction 
Descriptions of the instruments  → Fig. 10  or  → Fig. 11 :
Rev. counter (running engine speed in revolutions x 1,000 per minute). The start of the red zone on the dial indicates the maximum
engine speed that may be used in each gear when the engine is warm and after it has been run in properly. You should change up a gear
or move the selector lever to D (or lift your foot off the accelerator) before the needle reaches the red zone  → .
Displays  → Displays   .
Accidents and injuries can occur if the driver is distracted.
Never press the buttons on the instrument cluster while the vehicle is in motion.
WARNING

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Mileage displays
Time
Radio and navigation information ⇒ BookletRadio, or ⇒ BookletNavigation system,
Telephone information ⇒ BookletNavigation system, or ⇒ BookletRadio/navigation system,
Outside temperature
Compass display
Selector lever positions  → Changing gear  
Gear change indicator  → Changing gear  
Driving data display (multifunction display (MFD)) and menus for various settings  → Volkswagen information system  
Service interval display  → Service interval display  
Speed warning for winter tyres
Start/stop system status display  → Pull-away assist systems  
Status display for active cylinder management (ACT®)  → Driving with respect for the environment  
Engine code
Fuel gauge  → Filling the tank  
Open doors, bonnet and tailgate
The instrument cluster display indicates if any doors, or the bonnet or tailgate, are open once the vehicle has been unlocked, and while the
vehicle is in motion. In some cases, a signal tone is also given. Different instrument cluster designs will have different displays.
Key to  → Fig. 12 See
A Do not drive on!
The bonnet is open or not properly closed.
 → Preparation for working in
the engine compartment  
B Do not drive on!
Tailgate open or not properly closed. → Tailgate  
C, D Do not drive on!
The vehicle door is open or not properly closed. → Doors  
Warning and information messages
The system checks certain components and functions in the vehicle when the ignition is switched on or while the vehicle is in motion.
Functional faults are indicated by red and yellow warning symbols with information messages on the instrument cluster display  → Warning and
indicator lamps   . An acoustic warning is also given in certain cases. Different instrument cluster designs will have different displays.
In addition, a list of current malfunctions can be opened manually. To do so, choose Vehicle status or Vehicle in the selection menu
 → Volkswagen information system   .
Type of messageSymbol
colour
Explanation
Priority 1 warning
message.Red
The symbol flashes or lights up (sometimes together with a signal tone).
Do not drive on! Danger  → !
Check the fault and correct the cause. Seek expert assistance if necessary.
The symbol flashes or lights up (sometimes together with a signal tone).

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Different instrument clusters are available, which means that the versions and displays may vary. In displays without warning or
information texts, faults are indicated exclusively by the indicator lamps.
Depending on the vehicle equipment level, some settings and displays may also appear in the infotainment system.
If several warning reports are detected, the symbols will appear for several seconds, one after another. The symbols will continue to
appear until the faults are rectified.
If warning messages about malfunctions are displayed when the ignition is switched on, it may not be possible to adjust some settings
as described, or the information display may appear differently. If this is the case, take the vehicle to a qualified workshop to have the
malfunction rectified.
Service interval display
Fig. 13 Schematic diagram: examples of displays in instrument cluster when a service is due
Streets and bridges can also be iced over at outside temperatures above zero degrees.
The snowflake symbol indicates that there is a risk of black ice.
There may be black ice on the roads even when outside temperatures are above +4°C (+39°F), even when no snowflake symbol is
displayed.
You should never rely solely on the outside temperature display!
WARNING
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle being damaged.
NOTICE

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Fig. 14 An example of the service information shown in the infotainment system
First read and observe the introductory information and safety warnings →Introduction 
The service displays are shown on the instrument cluster  → Fig. 13  and in the infotainment system  → Fig. 14 .
Versions and displays can vary as different versions of the instrument cluster and of the infotainment system are available.
Service schedules at Volkswagen are divided into two categories, oil change service and inspections. The service interval display provides
information on the next service which includes an oil change and on the next scheduled inspection. Scheduled services can also be found in
the service schedule.
In vehicles with fixed oil change service, services take place at predefined intervals.
The service intervals are calculated on an individual basis in vehicles with flexible oil change service. Advances in technology have brought
about a considerable reduction in servicing requirements. An oil change service must only be carried out when required by the vehicle. The
individual conditions in which the vehicle is used, as the driver's personal driving style, are taken into account. The service reminder is
displayed 30 days before the service is due. The distance is rounded to the nearest 100 km; the remaining time is rounded to full days.
Service alert
If an oil change service or inspection is due soon, a service alert will appear the next time the ignition is switched on.
The number of kilometres or amount of time shown correspond to the maximum number of kilometres or maximum time that can still be driven
before the next service.
Service event
For a scheduled oil change or a scheduled inspection a signal tone will be given when the ignition is switched on and the spanner symbol
will be displayed for several seconds on the instrument cluster display. One of the following displays will also appear  → Fig. 13 :
 Inspection now!
 Oil change now!
 Oil change and inspection now!
Accessing a service message
You can access the current service schedule when the ignition is switched on, the engine is not running, and the vehicle is stationary:
Press button in the instrument cluster  → Instrument overview   until the word Service appears in the display.
Release the button and wait for approx. 2 seconds or press .

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The number of kilometres or amount of time until the next oil change service is shown in the display, followed by the same information for
the next inspection.
Service information  → Fig. 14  can also be displayed in the infotainment system by pressing the button and the and
Service function buttons  → Menu and system settings (SETUP)   .
An overdue service is indicated by a minus sign in front of the mileage or trip reading.
Resetting oil change service
If the oil change service was not performed by a Volkswagen workshop, it can be reset as follows:
Switch off the ignition.
Press and hold down the button in the instrument cluster  → Instrument overview   .
Restart the ignition.
Release the button.
Confirm the query in the instrument cluster with the button.
Do not reset the display between service intervals. This can lead to incorrect information being displayed.
If you manually reset the service interval display while flexible oil change service is valid, fixed oil change service will be activated. The service
interval will no longer be calculated on an individual basis ⇒ BookletService schedule, .
Resetting inspection
If the inspection was not performed by a Volkswagen workshop, it can be reset as follows:
Switch off the ignition.
Press and hold down the button in the instrument cluster  → Instrument overview   .
Restart the ignition.
Release the button and press it again.
Confirm the query in the instrument cluster with the button.
The service message will go out after a few seconds once the engine is running or by pressing the / 
 → Instrument overview   button.
If the vehicle battery is disconnected for long periods in a vehicle with flexible oil change service, the system will not be able to calculate
the time when the next service is due. The service displays could then display incorrect information. If this is the case then please observe the
maximum service intervals shown in ⇒ BookletService schedule, .
 Introduction
This chapter contains information on the following subjects:
 → Overview of the menu structure  
 → Using the selection menu in the instrument cluster  
 → Selection menu
Volkswagen information system

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After starting the engine with a discharged vehicle battery, or after the battery has been changed, system settings (time, date, personal
convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle
battery has been sufficiently charged.
Vehicle settings menu
First read and observe the introductory information and safety warnings →Introduction 
Opening the Vehicle settings menu
Switch on ignition.
Switch on infotainment system if necessary.
Press the infotainment button.
Touch the function button to open the Vehicle settings menu.
Touch the corresponding function button to open additional menus in the Vehicle settings menu, or to adjust settings in the menu points.
If the checkbox in the function button is ticked , the respective function is switched on.
Changes made in settings menus are automatically applied immediately after entry.
Touching the function button takes you back to the previous menu.
Menu overview
The following menu overview is an example of the infotainment system menu structure. The size and layout of the Volkswagen information
system menu depends on the vehicle electronics and the level of vehicle equipment.
MenuSubmenuSettings optionsFurther
information
ESC system–
The following systems can be activated or deactivated:
– Traction control system (TCS),
– Electronic stabilisation programme (ESC),
– Electronic stabilisation program sport mode (ESC Sport).
 → Braking,
stopping and
parking  
Tyres
Tyre Pressure Loss IndicatorStore the tyre pressures (SET). → Tyre monitoring
system  
Winter tyres
Activation or deactivation of the speed warning. → Wheels and
tyres  Setting the speed warning value.
ACC (Adaptive Cruise Control)
Activation or deactivation of the last selected distance. → Adaptive
Cruise Control
(ACC)  
Setting the time interval to the vehicle in front (distance
setting).
Accidents and injuries can occur if the driver is distracted. Operating the navigation system can distract you from the road.
Always drive carefully and responsibly.
WARNING

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Additional information and warnings:
Exterior views  → Exterior views  
Infotainment system  → Infotainment system 
Vehicle key set  → Vehicle key set  
Doors  → Doors  
Tailgate  → Tailgate  
Electric windows  → Electric windows  
Electric panorama sliding/tilting roof  → Electric panorama sliding/tilting glass roof  
Mirrors  → Mirrors  
Towing a trailer  → Towing a trailer  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Manual opening and closing  → Manual opening and closing  
Indicator lamp
First read and observe the introductory information and safety warnings →Introduction 
The central locking system indicator lamp is located in the driver door  → Vehicle interior  .
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism  → SAFELOCK mechanism   .
After locking the vehicleMeaning
Without anti-theft alarmWith anti-theft alarm and
SAFELOCK mechanism
A red LED flashes for approximately 2 seconds, firstly at short
intervals and then more slowly.Vehicle is locked.Vehicle is locked and SAFELOCK is
activated.
A red LED flashes for approximately 2 seconds and then goes
out. The light starts to flash again after approximately 30
seconds.
–Vehicle is locked and SAFELOCK is
deactivated.
A red LED flashes for approximately 2 seconds in short
Improper use of the central locking system could lead to serious injury.
The central locking system locks all doors. Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised
persons from entering the vehicle. However, locked doors can delay assistance to passengers inside the vehicle in the event of an accident
or emergency.
Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from the inside using the central locking
button. This may mean that people lock themselves in the vehicle. People locked in the vehicle may be subjected to very high or very low
temperatures.
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness
or fatalities, especially to small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an emergency and may not be able to get
themselves to safety.
WARNING

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intervals. The lamp will then light up without interruption for
approximately 30 seconds.
Fault in the locking system. Go
to a qualified workshop.
Fault in the locking system. Go to a qualified
workshop.
Description of the central locking system
First read and observe the introductory information and safety warnings →Introduction 
The central locking system enables you to lock or unlock all the doors, the tailgate and tank flap from one central point:
From outside the vehicle with the vehicle key  → Locking and unlocking the vehicle from the outside   .
From inside the vehicle with the central locking button  → Locking and unlocking the vehicle from the inside   .
Certain central locking functions can be activated or deactivated in the infotainment system using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   , or the vehicle can be taken to a qualified workshop.
The doors, the tailgate and the tank flap can be locked or unlocked manually if the vehicle key or central locking system fails  → Manual opening
and closing   .
Automatic locking (Auto Lock)
The vehicle may lock itself automatically at speeds of approximately 15 km/h (10 mph) and above  → Menu and system settings (SETUP)   . The
indicator lamp  in the central locking button will light up yellow when the vehicle is locked  → Fig. 28 .
Automatic unlocking (Auto Unlock)
In some cases, the vehicle automatically unlocks all doors and the tailgate. This will happen in any of the following situations  → Menu and system
settings (SETUP)   .
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with an automatic gearbox: the selector lever is in position P and the ignition has been switched off.
In an accident, when airbags have triggered  → Manual opening and closing   .
Automatic unlocking gives emergency response crew access to the vehicle.
If the buttons on the vehicle key  → Fig. 26  or  → Fig. 27  or one of the central locking buttons  → Fig. 28  are pressed repeatedly within a
short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle is then unlocked for approximately 30
seconds. If the doors or the tailgate are not opened during this time the vehicle will lock again automatically.
Locking and unlocking the vehicle from the outside
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE