boot VOLKSWAGEN T-ROC 2018 User Guide

Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when the vehicle is locked:
At least one of the doors or the boot lid is not closed.
OR: convenience closing is in progress and not all windows and the glass roof have been closed.
Vehicle locks itself automatically
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following
conditions applies:
The vehicle has been unlocked but not opened.
The ignition has not been switched on.
The boot lid has not been opened.
The vehicle has been unlocked using the lock cylinder.
The vehicle has been locked using the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if
the vehicle has been locked from the outside using a second vehicle key. Press the button on the
vehicle key in the vehicle interior to enable it to start the engine Starting and stopping the
engine
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of
the damage, the vehicle can be locked as follows after an accident:
Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Reactivating the sensors:
Unlock the vehicle with the button in the vehicle key.

NOTICE

steam if a valid vehicle key is simultaneously within the operating range. If at least one window is
open and sensor surfaces on the door handles are continuously activated, all windows will close. All
windows could open if the jet of water or steam is moved away from the door handle sensors briefly
and then moved back again

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked
manually

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference
from another radio signal or is covered by another item, e.g. an aluminium case Starting and
stopping the engine
Anti-theft alarm
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.
When does the system trigger an alarm?
If a door is opened.
If the bonnet is opened.
If the boot lid is opened.
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.)
If the 12-volt vehicle battery is disconnected.
If there is movement inside the vehicle (in vehicles with interior monitoring) Interior monitoring
system and anti-tow alarm
If the vehicle is lifted or towed (vehicles with anti-tow alarm) Interior monitoring system and anti-
tow alarm
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior
monitoring) Interior monitoring system and anti-tow alarm
If a trailer that is connected to the anti-theft alarm system is removed Trailer towing
Switching off the alarm
Unlock the vehicle using the unlocking button on the vehicle key.

switch on the ignition using a valid vehicle key. A short alarm lasting around one second may
sound.
On vehicles with Keyless Access: grip the door handle Unlocking or locking the vehicle with

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

Fig. 60 In the roof console: sensors for the interior monitoring system (arrows).
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system will trigger an alarm Fig.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console so that the sensors can function.
Close the windows, glass roof, doors and boot lid
Press the locking button once.
The interior monitoring system and anti-tow alarm are activated.
Temporarily switching off the interior monitoring system and anti-tow alarm
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle
settings menu in the Infotainment system Infotainment system controls and displays
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following
situations:
If any people or animals are to remain inside the vehicle.
If the vehicle is to be loaded onto another vehicle, transported or towed away.
If the vehicle is to be parked in a car wash or a two-storey garage.
If one or more windows or the glass roof are fully or partly open.

rror are left in
the vehicle.
If there is a mobile phone in the vehicle with the vibration alarm switched on.

Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.

If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft alarm
will be activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the
boot lid are closed.

SAFELOCK is also deactivated when the interior monitoring and anti-tow alarm are switched off
SAFELOCK
Boot lid
Introduction
This chapter contains information on the followingsubjects:
Opening and closing the boot lid
Opening and closing the boot lid electrically
Unlocking the boot lid manually
Troubleshooting
The boot lid is locked and unlocked at the same time as the doors.

WARNING
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents and
serious injuries.
The boot lid should be opened or closed only when you are sure that nobody is in its path.
Always check that the boot lid is closed properly once it has been closed. The closed boot lid must be
flush with the surrounding body panels.
Always keep the boot lid closed while the vehicle is in motion.
Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may close under its
own weight due to the additional load. Support the boot lid as necessary or remove the load from
the boot lid beforehand.

ot in use. Ensure that no one
remains in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the boot lid is
open. Children could climb into the luggage compartment and shut the boot lid, thereby trapping
themselves inside. Temperatures inside a locked vehicle may become extremely hot or cold,
depending on the season. This can cause serious injuries and illness or fatalities, especially in the
case of small children.

WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without due care and
attention.
The boot lid may not always be detected as being unlocked if there is a carrier and items attached to
it. The boot lid may open suddenly while the vehicle is in motion if it is unlocked.

WARNING
If heavy snow or heavy items are located on the boot lid, the additional weight could cause the boot
lid to close on its own and cause severe injuries.
Never open the boot lid if it is covered by a large amount of snow or a load is attached to it, e.g. on a
luggage carrier.
Remove the snow or load before opening the boot lid.

WARNING
Do not push down the boot lid with your hand on the rear window. The rear window could shatter
and cause injuries.

NOTICE
Never use the opening mechanism to fix or hold a load. This could lead to damage that makes it
impossible to close the boot lid.

NOTICE
Never use the rear window wiper or the rear spoiler to fix or hold a load. This could cause damage
which results in the rear window wiper or rear spoiler being torn off.
Opening and closing the boot lid

Fig. 61 In the driver door: release button for the boot lid.

Fig. 62 Open boot lid: handle recesses for closing the boot lid.
First read and observe the introductoryinformation and safety warnings
Opening the boot lid
To unlock the boot lid, press the or button on the vehicle key.
Press on the top of the Volkswagen badge and lift up the boot lid.
Closing the boot lid
Pull the boot lid downwards by one of the handle recesses in the interior trim Fig. 62with
sufficient momentum so that it engages in the lock
When the doors are locked, the boot lid is locked as well.
The instrument cluster display Displaysindicates if the boot lid is open or not closed properly.
The boot lid is automatically locked while the vehicle is in motion.

WARNING
Serious injuries could occur if the boot lid is closed incorrectly or without due care and attention.
When closing the boot lid, make sure that there are no hands in the direct path of the boot lid as it
moves.

Opening and closing the boot lid electrically

Fig. 63 In the open boot lid: button for electric closing of the boot lid.
First read and observe the introductoryinformation and safety warnings
Depending on the vehicle equipment, the boot lid can be opened and closed electrically.
Opening the boot lid electrically
Briefly press and hold the button on the vehicle key to unlock the boot lid.
OR: pull the button in the driver door upwards Fig. 61
OR: press the top part of the Volkswagen badge.
The boot lid will then open.
Closing the boot lid electrically
Press the button in the open boot lid Fig. 63
OR: with the ignition switched on, pull the button in the driver door upwards until the boot lid
is closed.
OR:on vehicles with the Keyless Access locking and starting system: briefly press and hold the
button on the vehicle key. The vehicle key must be within the operating range.
OR: press the top part of the Volkswagen badge.
OR: move the boot lid manually in closing direction until the boot lid closes by itself.
The boot lid is closed.
Interrupting the opening or closing procedure
Press one of the buttons during the opening or closing procedure.
OR: press the top part of the Volkswagen badge during the opening or closing process.
The boot lid can now be moved by hand. You will need to use increased force for this.

button again moves the boot lid back into the starting position.
Signal tones
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will
sound.
Changing and storing the opening angle
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of
the boot lid can be changed.
Stop the opening procedure at the desired open position (at least half open).
In the boot lid, press and hold the button Fig. 63until the hazard warning lights flash.
The changed opening angle will be stored.
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening
angle has been stored.
Resetting and storing the opening angle
The opening angle must be reset and stored again in order for the boot lid to open fully again.
Push the opened boot lid up as far as it will go by hand. You will need to use increased force for this.
In the boot lid, press and hold the button Fig. 63until the hazard warning lights flash.
The opening angle will be reset.
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle has
been reset.

NOTICE
Before opening or closing the boot lid, please check that there is enough space to open and close it,
for example when in a garage.
Unlocking the boot lid manually

64 In the boot lid: open the holder for the warning triangle.

Fig. 65 In the boot lid: manual release mechanism for the boot lid.
First read and observe the introductoryinformation and safety warnings
Unlocking the boot lid manually
Turn the lock of the warning triangle holder 90

Lock the vehicle from the outside.
Automatic switch-off of side lights and parking lights
If the battery capacity is not sufficient for the side lights or parking light to remain switched on for
two hours, the 12-volt vehicle battery can be discharged to such an extent that it is no longer
possible to start the engine
In the case of standing times of more than two hours, the vehicle will detect a weak 12-volt vehicle
battery and switch off the side lights or parking light so that the engine can still be started.

WARNING
Accidents and serious injuries can occur if the vehicle is parked without sufficient illumination, as
other road users might have difficulty seeing the vehicle, or may not see it at all.
Always park the vehicle safely and with sufficient lighting. Observe any applicable local regulations.
If the vehicle lighting is required for several hours, switch on the right or left parking light if possible.
The illumination time of the parking light on one side is generally twice as long as for continuous
parking light on both sides of the vehicle.
Coming Home and Leaving Home function (orientation lighting)
The Coming Home and Leaving Home function lights up the area immediately surrounding the
vehicle when you get in or out of the vehicle in darkness.
Not in China: the Coming Home function is switched on manually. In contrast, the Leaving
Home function is controlled automatically by a rain/light sensor.
Only in China: the Coming Home and Leaving Home function is controlled automatically by a
rain/light sensor.
The switch-off delay can be adjusted and the function activated or deactivated in the Vehicle
settings menu in the Infotainment system Infotainment system controls and displays
Activating the Coming Home function
Not in China
Switch off the ignition.
Operate the headlight flasher for approximately one second.
The Coming Home lighting is switched on when the driver door is opened. The switch-off delay starts
when the last vehicle door or the boot lid has been closed.
Activating the Coming Home function