maintenance VOLKSWAGEN T-ROC 2018 Owners Manual

not only about vehicle maintenance it also ensures that your vehicle
remains roadworthy and in perfect working order. You should therefore have your vehicle serviced
according to the Volkswagen guidelines. Some work may have to be carried out before the date of
the next service if the vehicle is subjected to severe operating conditions. Severe operating
conditions are, for example, regular stop-and-go driving or driving in areas with high levels of dust.
Further information can be obtained from your Volkswagen dealership or qualified workshop.
Sitting position
Introduction
This chapter contains information on the followingsubjects:
Dangers of assuming an incorrect sitting position
Correct sitting posi
Number of seats
The vehicle has a total of five seats: two at the front and three at the rear.
Each seat is equipped with a seat belt.

WARNING
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal injuries
during a sudden driving or braking manoeuvre in the event of a collision or accident or if the airbags
are triggered.
All vehicle occupants must assume a correct sitting position before setting off and maintain this
position throughout the trip. This also applies for the fastening of seat belts.
The number of vehicle occupants must never exceed the number of seats with seat belts in the
vehicle.
Always secure children in the vehicle in an authorised child restraint system which is suitable for
their height and weight Safe transport of childrenand Airbag system
Always keep your feet in the footwell while the vehicle is in motion. Never place your feet on the
seat or dash panel, for example, and never ride with your feet out of the window. The airbag and
seat belt can otherwise not provide optimal protection and can actually increase the risk of injury
during an accident.
Dangers of assuming an incorrect sitting position
First read and observe the introductoryinformation and safety warnings
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases.
Seat belts can provide optimal protection only if seat belt routing is correct. An incorrect sitting
position considerably impairs the level of protection provided by a seat belt. This could lead to
severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a

file Driving profile selection and 4MOTION Active Control
Avoid driving at full throttle
Never drive the vehicle at its top speed. The drag coefficient increases at excessively high speeds.
This in turn increases the force needed to move the vehicle.
Reduce idling
Pull away immediately with low engine speeds. If you are stopped for a long period, do not allow the
engine to idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine can switch off automatically when the
vehicle is stopping and when the vehicle is stationary Start/stop system
Refuel moderately
A full fuel tank increases the weight of the vehicle. A fuel tank that is half or two thirds of the way
full is sufficient for journeys in urban traffic in particular.
Avoid short journeys
A cold engine has very high fuel consumption. The optimum operating temperature is reached only
after driving a few kilometres. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter Fig. 97
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service life
of the vehicle.
Observe the tyre pressures
Low tyre pressures does not just mean greater wear, but also increase the rolling resistance of the
tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the load. Observe the information on the tyre pressure sticker
Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System Tyre monitoring system
Use low viscosity engine oils
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and are
distributed better and more quickly, especially during cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
To keep the vehicle's air resistance as low as possible, remove any add-on parts and equipment such
as ski racks, bicycle racks and roof carriers once you have finished using them.
Save electrical energy

riven by the engine and generates electrical power for convenience consumers
such as the air conditioning system, windscreen heating and ventilation. Saving electrical energy is
easy, e.g.:
Open the windows and doors before driving at high outside temperatures and drive for a short
distance with a window open. Only then switch the air conditioning system on.
Switch the convenience consumers off as soon as they have served their purpose.

WARNING
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.

Inform yourself about other ways of protecting the environment. Think Blue. is the global
Volkswagen trademark for sustainability and environmental compatibility.

Your Volkswagen dealership can provide you with further information on maintenance and energy-
efficient replacement parts, e.g. new tyres.
Think Blue. Trainer.
The Think Blue. Trainer analyses and visualises your driving style and helps you to drive more
economically.

Fig. 98 In the Infotainment system: Think Blue. Trainer.
Key to Fig. 98

Blue Score:
The higher the displayed value on a scale from 0 to 100, the more efficient your driving style. A blue
border symbolises an efficient and constant driving style. A grey border indicates an inefficient
driving style.

Fig. 162
following describes the maximum scope.
Key to Fig. 162
Screwdriver with hexagon socket in the handle for unscrewing or tightening slackened wheel
bolts. The screwdriver blade is reversible. The screwdriver may be stowed under the box spanner.
Adapter for the anti-theft wheel bolt. Volkswagen recommends that you carry the wheel bolt
adapter in the vehicle toolkit at all times. The code number of the anti-theft wheel bolt is engraved
on the front of the adapter. You will need this number to replace the adapter if lost. Make a note of
the code number for the anti-theft wheel bolt and keep it in a safe place but not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre wheel trims, wheel covers and the wheel bolt caps.
Vehicle jack. Before you repack the jack, you must fully wind in the claw.
Box spanner for wheel bolts.
Crank.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when
necessary.
Wiper blades
Service position

Fig. 163 Wiper blades in service position.
The windscreen wiper arms can be lifted off the windscreen when in the service position. Proceed as
follows to move the wipers to the service position Fig. 163
Activating service position
In the engine compartment

Fig. 192 Battery window on the top of the 12-volt vehicle battery (illustration).
First read and observe the introductoryinformation and safety warnings
The electrolyte level of the 12-volt vehicle battery should be checked regularly in high-mileage
vehicles, in hot countries and in older 12-volt vehicle batteries. The 12-volt vehicle battery is
otherwise maintenance-free.
Vehicles with an auxiliary heater Auxiliary heater and ventilationare fitted with special vehicle
batteries. The electrolyte level of these 12-volt vehicle batteries cannot be checked for technical
reasons. Go to a qualified workshop to have the 12-volt vehicle battery checked.
Preparations
eparing the vehicle for working in the engine compartment In the engine compartment
In the engine compartment
Checking the electrolyte level (12-volt vehicle batteries with battery window)
e for you to clearly see the colour indicator in the round
battery window on the top of the 12-volt vehicle battery Fig. 192(arrow). Never use naked
flames or glowing objects as a light source.
s according to the electrolyte level in the
12-volt vehicle battery.
Light yellow or without colourThe electrolyte level of the 12-volt vehicle battery is too low. The 12-
volt vehicle battery should be checked and replaced by a qualified workshop if necessary.BlackThe
electrolyte level of the 12-volt vehicle battery is correct.

WARNING
Any work on the 12-volt vehicle battery can cause serious chemical burns, explosions and electric
shocks.

12-volt vehicle battery, ensure that your hands, arms and face in particular are protected from acid
spillages.
-volt vehicle battery. Electrolyte may spill out of the battery vents and cause
chemical burns.
-volt vehicle battery.
Then consult a doctor immediately.
lyte is swallowed, consult a doctor immediately.
Charging, replacing, disconnecting and connecting the 12-volt vehicle battery
First read and observe the introductoryinformation and safety warnings
If you suspect that the 12-volt vehicle battery is damaged or faulty, go to a qualified workshop and
have the 12-volt vehicle battery checked.
Charging the 12-volt vehicle battery
The 12-volt vehicle battery should be charged by a qualified workshop, as the technology used in
factory-fitted 12-volt vehicle batteries requires voltage-limited charging
recommends using a Volkswagen dealership for this purpose.
Replacing the 12-volt vehicle battery
The 12-volt vehicle battery has been developed to suit the conditions of its installation location and
has special safety features. If a 12-volt vehicle battery has to be replaced, find out about the
electromagnetic compatibility, size and necessary maintenance, power and safety requirements for
the new 12-volt vehicle battery at a Volkswagen dealership before purchase. The ventilation opening
of the vehicle battery must always be on the negative terminal side: the ventilation opening on the
positive terminal side must always be sealed.
Only maintenance-free vehicle batteries compliant with the standards TL 825 06 and VW 7 50 73
should be used. These standards must be dated October 2014 or later.
Always have the 12-volt vehicle battery replaced by a qualified workshop, as the vehicle electronics
must be adapted as part of the replacement process. Only qualified workshops have the technology
required to carry out this adjustment correctly. Volkswagen recommends that the 12-volt vehicle
battery is replaced by a Volkswagen dealership.
Disconnecting the 12-volt vehicle battery
Please observe the following if the 12-volt vehicle battery has to be disconnected from the electrical
system in the vehicle:

-theft
alarm.

1.4 bar (20 psi/140 kPa) and higher:
Useful information about wheels and tyres
80 km/h (50 mph).


WARNING
Driving with a tyre that cannot be sealed is dangerous and can cause accidents and serious injuries.
bar (19 psi/130 kPa) or lower.

Maintenance
Service
Service work and digital service schedule
The vehicle data attached to the inside cover of this owner's manual help ensure that you can have
the correct Volkswagen Genuine Parts

The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:



Inspection work
Electrics
-volt vehicle battery: check and replace if necessary.




Engine/gearbox


tem: check.
-belt: check.



Running gear



heck.

iffer depending on
the country in which the vehicle was sold. Please ask your Volkswagen dealership for further
information.
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for every
new vehicle which applies from the time of delivery until the first due inspection. If you purchase
your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife mobility
guarantee from the time of delivery until the first due inspection.
Your Volkswagen dealership will extend the LongLife mobility guarantee until the following
inspection when the due inspection is carried out by the dealership. The service costs include the
entire guarantee package.
The comprehensive LongLife mobility guarantee includes the following services:
If your vehicle can no longer be driven due to a technical defect1), corresponding assistance will be
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you
protection and mobility.
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy
and in perfect working order. For this reason, servicing should be carried out regularly in accordance
with the manufacturer's specifications.
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule
each time your car is serviced. A full service history shows that your car has been professionally
maintained and cared for.
1) A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its own
power.
Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems). Furthermore,
your vehicle is equipped with convenience and Infotainment functions, which are also made possible
using electronic control units.
Electronic control units contain data memories which can store information regarding the vehicle
status, component load levels, servicing requirements, technical events and faults on a temporary or
permanent basis. This information generally documents the status of a component, a module, a
system or the environment, e.g.:
. filling levels, tyre pressure, battery status.
deceleration, lateral acceleration, display of fastened seat belts.
tem components, e.g. lights, brakes.

stability control systems.

e.g. temperature, rain.
As well as performing the actual control functions, these data are also used to detect and rectify
faults and help Volkswagen to improve vehicle functions. The majority of these data are temporary
and are only processed within the vehicle itself. Only a very small amount of data is stored in the
event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board
diagnosis)
If you have service work performed on your vehicle, the technical data can be read out of the vehicle
together with the vehicle identification number by service employees, e.g. workshops, or third
parties such as breakdown services. Service work includes, for example, repairs, maintenance,
warranty work or quality assurance measures. The service workshop or third party collects,
processes and uses the data. The data document the vehicle's technical status, help in
troubleshooting and in improving quality and may be sent to Volkswagen in some cases.
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should be read out and reset only by a qualified workshop. Additional
information on the stored data is available from the qualified workshop.
After a fault has been rectified, the information in the memory relating to the fault is deleted. Other
memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags
being triggered or a collision with an obstacle on the road. These data help in analysis of how a
vehicle system behaved in these situations. The event data recorder records data relating to driving
dynamics and the restraint system for a short period of 10 seconds or less. This information includes,
for example:

of the driver and front passenger were fastened.


These data help to obtain a better understanding of the circumstances in the situations where
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the
systems were switched on or off, available only to a restricted extent or inactive, it is also possible to
determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following: