light VOLKSWAGEN T-ROC 2019 Owners Manual

be
increased as the brake discs and pads will be wet, or possibly iced up in winter.
-ice the brakes by performing careful braking manoeuvres. Do not endanger any other
road users when doing this.

NOTICE
Serious vehicle damage can be caused if the vehicle is not washed correctly.


could freeze up.

NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and tail light
clusters can be damaged if the vehicle is not washed correctly.

-painted vehicle only in a textile car wash.
-painted surfaces with hot wax.
-painted surfaces.

Wash the vehicle only in specially designated washing areas. This prevents any waste water
contaminated with oil from entering the sewerage system.
Caring for and cleaning the vehicle exterior

Fig. 211 Between the engine compartment and the windscreen: plenum chamber (illustration).

Fig. 212 At the rear of the vehicle: rear view camera system in the Volkswagen badge or in the
number plate light (illustration).
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows, glass surfaces:
Remove wax residue, e.g. from care products, using the Volkswagen Genuine cleaning cloth -
000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction only.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Wiper blades:Wiper blades
Paint:
Always treat surfaces carefully in order to prevent damage to the paint coat. Use a clean, soft cloth
and a mild soap solution1) or cleaning clay to remove any light dirt immediately, e.g. deposits, insect
residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
Technical data

n deposits with a soap solution. Then remove any deposits with
cleaning clay.

Volkswagen Genuine hard wax (- 000 096 317 -).
cleaning to remove dirt and dust.
Plenum chamber, engine compartment:
Remove leaves and other loose objects with a vacuum cleaner or by hand Fig. 211
of the engine compartment should always be performed by a qualified workshop
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.

nsors, camera lenses:
clean the area in front of the sensors or camera with a soft cloth and solvent-free cleaning agent.
Observe the installation locations Vehicle overviews


camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipment).
Remove snow with a hand brush. Do not use warm or hot water. Use the Volkswagen Genuine de-
icing agent (- 000 096 322 -) to remove ice.
Decorative films, protective films:
Remove soiling as for paint. Always use Volkswagen Genuine plastic cleaner (- 000 096 314 -) for
matt decorative films.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Use
only clean, soft microfibre cloths to apply it. Do not use hot wax, even in car washes.

Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel:
Clean only using a clean, soft cloth and a mild soap solution2) in a dust-free environment.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -).
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters:
Use a soft sponge soaked with a mild soap solution2). Do not use any cleaning agents that contain
alcohol or solvents.
nium care product (-
000 096 319 D -).
Wheels:
Remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel rim cleaner (-
000 096 304 -). Volkswagen recommends treating the wheel rims with Volkswagen Genuine hard
wax (- 000 096 317 -) every three months.
-up pen. Go to a qualified
workshop if necessary.
- 000 096 304 -).
Door lock cylinders:

-icing agent (- 000 096 322 -) for de-icing. Do
not use door lock de-icer containing grease solvents.

WARNING
The engine compartment of any motor vehicle is a hazardous area. All work in the engine
compartment carries the risk of injury, scalding, accidents and fire.
and safety precautions Safety notes for working in the engine compartment


NOTICE
Incorrect cleaning and care can cause vehicle damage.

tools.

NOTICE
The drainage channels for the plenum chamber may get blocked by leaves and dirt. Water that does
not drain away could get into the vehicle interior.


The durability and colourfastness of decorative and protective films can be affected by
environmental influences such as direct sunlight, moisture, air pollution, stone impact etc.
Decorative films may show signs of use or ageing after about one to three years, protective films
after about two to three years. In very hot climates, decorative films may start to fade within a year
and protective films within two years.
1) null
2) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Vehicle interior care and cleaning
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows:
Clean with a glass cleaning agent and then wipe dry using a clean chamois cloth or a lint-free cloth.

Remove any dirt with Volkswagen Genuine interior cleaning agent (- 000 096 301 -). Never treat
materials with leather care agents, solvents, wax polish, shoe cream, stain removers or similar
substances.
icles adhering to surfaces: remove with a vacuum cleaner on a regular basis so that the
material is not permanently damaged by abrasion.
- 000 096 301 -). Dab off
dissolved grease and colour particles with an absorbent cloth and then treat with water if necessary.
-
000 096 301 -) and use a mild soap solution1) if necessary.
Natural leather:
Remove fresh soiling with a cotton cloth and mild soap solution1). Do not allow fluids to seep into
the seams.
Treat any dried stains with Volkswagen Genuine leather cleaner (- 000 096 323 -).
Regularly and each time after having finished cleaning, apply care cream with light protection and
impregnating properties. Use a special coloured leather cream if necessary. If the vehicle is parked
outdoors for long periods, you should cover the leather to protect it from direct sunlight.
Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.
-based soiling, e.g. oil: remove fresh stains with an absorbent cloth.
leather cleaner (- 000 096 323 -).
Plastic parts:
Use a soft, moist cloth.
If stubborn soiling cannot be removed with mild soap solution1), use a solvent-free plastic cleaning
agent if necessary, e.g. Volkswagen Genuine plastic cleaner (- 000 096 314 -).
Trim parts, trim strips made of chrome, aluminium or stainless steel:
Clean using a clean, soft cloth and a mild soap solution1) in a dust-free environment.
Anodised surfaces: do not use chrome cleaning products.
Controls:
Remove coarse dirt and other dirt that is difficult to reach using a soft brush. Then use a clean, soft
cloth and a mild soap solution1). Do not allow liquids to enter the controls.
Displays:
Use a Volkswagen Genuine cleaning cloth (- 000 096 166 A -) with a little water, a suitable glass
cleaner or LCD cleaner. Do not clean displays with a dry cloth.

s and cameras must not be covered by stickers, additional
headlights, trim frames for number plates or similar.
Repairs and structural modifications should therefore be carried out only by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
-ups in the area around the sensors may impair the function of the
system in question.
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and
sump, for example when driving over kerbs, drive entrances or unsurfaced roads.
Volkswagen recommends that you have this equipment retrofitted by your Volkswagen dealership.

WARNING
Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and severe
injuries.


WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and repairs can
lead to damage to the vehicle and cause accidents and serious injuries.
Volkswagen Genuine Parts

iffer depending on
the country in which the vehicle was sold. Please ask your Volkswagen dealership for further
information.
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for every
new vehicle which applies from the time of delivery until the first due inspection. If you purchase
your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife mobility
guarantee from the time of delivery until the first due inspection.
Your Volkswagen dealership will extend the LongLife mobility guarantee until the following
inspection when the due inspection is carried out by the dealership. The service costs include the
entire guarantee package.
The comprehensive LongLife mobility guarantee includes the following services:
If your vehicle can no longer be driven due to a technical defect1), corresponding assistance will be
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you
protection and mobility.
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy
and in perfect working order. For this reason, servicing should be carried out regularly in accordance
with the manufacturer's specifications.
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule
each time your car is serviced. A full service history shows that your car has been professionally
maintained and cared for.
1) A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its own
power.
Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems). Furthermore,
your vehicle is equipped with convenience and Infotainment functions, which are also made possible
using electronic control units.
Electronic control units contain data memories which can store information regarding the vehicle
status, component load levels, servicing requirements, technical events and faults on a temporary or
permanent basis. This information generally documents the status of a component, a module, a
system or the environment, e.g.:
. filling levels, tyre pressure, battery status.
deceleration, lateral acceleration, display of fastened seat belts.
tem components, e.g. lights, brakes.

stability control systems.

vehicle production, with the basic requirements and other relevant laws and regulations, including
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
Radio-based equipment



luding City Emergency Braking System.




Electrical equipment
-volt socket.
Recycling and scrapping end-of-life vehicles
Recycling end-of-life vehicles
Volkswagen has already made provision for you to recycle your vehicle in an environmentally
responsible manner. The extensive recycling systems operating in many European countries will take
back your vehicle at the end of its useful life. Once the vehicle has been recycled, a certificate of
destruction will be issued to show that the vehicle has been disposed of correctly.
Return of end-of-life vehicles is free of charge, provided that national legislation is complied with.
Further information on return and recycling of end-of-life vehicles is available from a Volkswagen
dealership.
Scrapping
The relevant safety requirements must be observed when the vehicle or its individual components,
e.g. from the airbag system and belt tensioners, are scrapped. Qualified workshops are familiar with
these regulations.
Information about vehicles with N1 approval (light commercial vehicle)
Please observe the following for vehicles used to transport goods with a maximum permitted weight
of up to 3.5 t (N1 approval in Europe):
Variants and number of seats
There are various types of N1 vehicles based on a Volkswagen passenger car. The number of seats
may be restricted to two or four.