key VOLKSWAGEN T-ROC 2019 Workshop Manual

Fig.
0
switched on.
Vehicles with a starter button: press the starter button once. The ignition is switched on.
Vehicles with a diesel engine: during the diesel engine preheating phase, the indicator lamp
lights up in the instrument cluster.
Depress and hold the brake pedal until the electronic parking brake has been switched off.
Vehicles with manual gearbox: fully depress the clutch pedal and hold it until the engine has
been started. Move the gear lever to neutral position.
Vehicles with DSG dual clutch gearbox: move the selector lever to position P or N.
Vehicles with ignition lock: turn the vehicle key to position Fig.
0do not depress the
accelerator.
Release the vehicle key once the engine has started.
Vehicles with a starter button: press the starter button Starter buttondo not depress the
accelerator. There must be a valid vehicle key in the vehicle before the engine can be started.
If the engine does not start immediately, switch off the starter and try again after about a minute.
Vehicles with starter button: perform an emergency start if necessary No valid vehicle key
recognised
Vehicles with starter button: the starter button is deactivated if the vehicle was locked with the
vehicle key. If you are in the vehicle and need to start the engine, unlock the vehicle first or perform
an emergency start No valid vehicle key recognised
Switch off the electronic parking brake if you wish to pull away.

WARNING
The risk of serious injury can be reduced with the engine running or when starting the engine.
Never start or run the engine in unventilated or enclosed spaces. The exhaust fumes contain carbon
monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose
consciousness. It can also cause death.
Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the
vehicle, or are leaking out of the vehicle, e.g. as the result of damage.

has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire and serious injuries.
Never use a start booster. Start boosters could explode and cause the engine to suddenly run at high
revs.

WARNING
Never leave the engine running if you leave the vehicle unattended, particularly if a gear or position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire or serious injuries.

WARNING
Start boosters could explode or cause the engine to suddenly run at high revs.
Never use a start booster.

NOTICE
The starter and the engine can be damaged if you attempt to start the engine while the vehicle is in
motion or if the engine is started again immediately after it has been switched off.
When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the
engine.
Do not push start or tow start the vehicle. Unburnt fuel could damage the catalytic converter.

NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key in the
ignition lock in position Fig.
0for driving or tow-starting, e.g. when the fuel tank is empty.
This could cause damage to the starter.
Fill up with fuel if necessary Fuel types and refuellingor jump start the vehicle Jump starting
If the engine does not start, seek expert assistance.

Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as
there is good visibility through the windows. This helps the engine reach operating temperature
faster and reduces emissions.

h power consumption are switched off temporarily when the engine is
started.

The engine cannot be started with the starter button, for example, if the button cell in the vehicle
key is weak or flat. In this case, use the emergency start function No valid vehicle key recognised

When starting from cold, the engine may be a little noisy for the first few seconds. This is quite
normal, and no cause for concern.

At outside temperatures of less than +5

The brake servo will not work when the engine is switched off. More force is required on the brake
pedal to stop the vehicle.
If the vehicle key is removed from the ignition, the steering lock may activate and you will no longer
be able to steer the vehicle.

WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle so that parts of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel etc.
Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic
converters, heat shields or particulate filter.

NOTICE
If the vehicle has been driven at high load for a long period, the engine can overheat when it is
switched off. In order to avoid damage to the engine, allow the engine to run in neutral position for
approximately 2 minutes before switching it off.

After the engine is switched off, the radiator fan in the engine compartment may run on for some
minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator fan
will switch itself off automatically.
Electronic immobiliser
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the vehicle key. The immobiliser is automatically deactivated by this when a valid
vehicle key is inserted in the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with Keyless Access, the vehicle key must be outside the vehicle.
The engine can be started only using a Volkswagen Genuine vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership.

Problem-free operation of the vehicle is guaranteed only with Volkswagen Genuine vehicle keys.
Troubleshooting

Fig. 101 On the right-hand side of the steering column: emergency start function in vehicles with the
keyless locking and starting system Keyless Access.
Fault in engine management system
The indicator lamp lights up yellow.
Fault in the engine management system.
The engine should be checked by a qualified workshop as soon as possible.
Engine speed limited
The indicator lamp lights up yellow.
The engine speed was limited to prevent the engine from overheating.
The engine speed is shown on the instrument cluster display.
The engine speed limitation will be cancelled again in the following cases:
Engine is no longer in a critical temperature range.
Foot is taken off the accelerator.
together with engine speed limitation due to fault in the engine management system
The indicator lamps light up yellow.
Engine speed limitation is activated due to a fault in the engine management system.
Make sure that the displayed engine speed is not exceeded.
The engine should be checked by a qualified workshop as soon as possible.
Glow plug system/engine management system
Vehicles with diesel engine:
The indicator lamp lights up yellow.
When the diesel engine is being pre-heated, the indicator lamp lights up in the instrument cluster for
a few seconds.

There is a fault in the engine management system.
The engine should be checked by a qualified workshop as soon as possible.
Vehicle key cannot be removed from the ignition lock
An unauthorised vehicle key has been inserted in the ignition lock.
Remove the vehicle key as follows:
Vehicles with DSG dual clutch gearbox
Press the lock button in the selector lever and release.
Remove the vehicle key from the ignition lock.
Vehicles with a manual gearbox
Remove the vehicle key from the ignition lock.
No valid vehicle key recognised
A corresponding display will appear in the instrument cluster.
If the button cell in the vehicle key is weak or discharged, it is possible that the vehicle key will not
be recognised.
In this case, you will need to perform an emergency start:
Depress and hold the brake pedal.
Hold the vehicle key to the right of the steering column trim directly after pressing the starter button
Fig. 101
The ignition is switched on automatically, and in some cases the engine is started.
Engine cannot be switched off
The engine cannot be switched off by briefly pressing the starter button.
In this case it is necessary to perform an emergency switch-off procedure:
Press the starter button twice within a few seconds or press and hold once.
The engine will switch off automatically
Engine cannot be started
A corresponding message will be displayed in the instrument cluster if an unauthorised vehicle key is
used or there is a system fault.
Use an authorised vehicle key.
If the problem persists, seek expert assistance.

old the vehicle on the gradient in all situations or brake it
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy).

WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if you are not prepared
to brake.
The downhill speed control is only a support function and may not be able to brake the vehicle
sufficiently in all situations when driving downhill.
The vehicle may become faster despite the downhill speed control being in operation.
Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
The steering
The power steering is not hydraulic, but is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy supply
while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering Driving profile selection and 4MOTION Active Control
Electronic steering column lock in vehicles with a starter button
The steering column will be locked if the driver door is opened when the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the sensor in the door handle or the vehicle key.
Mechanical steering column lock (steering lock) in vehicles with an ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle is
stationary. Turn the steering wheel slightly until the steering lock audibly engages.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to relieve the load on the steering lock mechanism. Hold the steering wheel in this position
and turn the ignition on.
Electromechanical steering

the vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
functions only when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with steering assistance in critical driving situations.
Additional steering forces assist the driver when counter steering
Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the steering response in a
driving situation. Progressive steering functions only when the engine is running.
In urban traffic, less steering input is required when parking, manoeuvring, or turning sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.

WARNING
If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to
steer the vehicle.
Depending on the vehicle equipment level, the power steering functions only when the engine is
running.
Never allow the vehicle to roll if the engine is switched off.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and it will no longer be possible to steer the vehicle.

WARNING
In conjunction with the ESC, counter steering assistance provides the driver with assistance when
steering in critical driving situations. The driver must steer the vehicle at all times. Counter steering
assistance does not steer the vehicle.

NOTICE
When the vehicle is towed, the ignition must be switched on to prevent the steering wheel from
locking, and so that the turn signals, horn, wipers and window washer system can be used.
Troubleshooting
Steering requires increased force

Fig. 111 In the lower section of the centre console: control for the 4MOTION Active Control in
vehicles with all-wheel drive.
First read and observe the introductoryinformation and safety warnings
Key to Fig. 111
MODE button: select onroad driving profiles and open menu in the Infotainment system.
Snow driving profile.
Onroad driving profile.
Offroad driving profile.
Offroad Individual driving profile.
Selecting a driving profile
Switch on the ignition.
Front-wheel drive: press the driving profile selection button Fig. 110
All-wheel drive: turn the control for 4MOTION Active Control until the LED next to the desired
driving profile lights up Fig. 111
Front-wheel drive: to change driving profiles, press the driving profile selection button
Fig. 110again or touch the function button of the desired driving profile in the Infotainment
system.
All-wheel drive: to switch the onroad driving profiles, press the MODE button or touch an
onroad driving profile in the Infotainment system.
Touch the function button in the Infotainment system to display additional information about the
active driving profile.
Vehicles with front-wheel drive: if the Normal driving profile is selected, the LED in the driving
profile selection button will remain switched off.

ill remain
selected.
Vehicles with all-wheel drive: if the Snow, Offroad or Offroad Individual driving profile was
selected last, the onroad driving profile that was last active will be activated after the ignition has
been switched off for a long period.
Vehicles without starter button: as soon as the vehicle key is removed from the ignition lock.
Vehicles with starter button: as soon as the driver door is opened when the ignition is switched
off.
Sport functions: select Sport driving profile again.
OR: tap the selector lever of the DSG