ESP VOLKSWAGEN T-ROC 2020 Manual Online

Fig. 144symbol in the vehicle does not mean that the control unit is not
transmitting the current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
Deactivating Car-Net services

Fig. 145 Retrofitted sticker in the vehicle if Volkswagen Car-Net services have been permanently
deactivated.
First read and observe the introductoryinformation and safety warnings
If you sell the vehicle or lend it for a longer period, inform the user about the deactivated services
and deactivated control unit.
If your vehicle is already equipped with the legally required emergency call function eCall, this
function will not be affected by the deactivation described here.
Temporary deactivation
If your vehicle is in a workshop, you may find that the service technicians have deactivated individual
or all services for the duration of the workshop visit. The services will be available again once the
work is complete. Please contact your workshop if necessary. Volkswagen Car-Net portfolios can be
deactivated manually in the Infotainment system. The services can then be run again when the
deactivation is cancelled in the Infotainment system. Deactivated services are marked with a
corresponding indication on the start page of the Car-Net portal.
Permanent deactivation
In order to permanently deactivate Car-Net functions in vehicles with the Security & Service or e-
Remote packages, the online connectivity unit must be deactivated by a qualified workshop at your
request.
Once the on-board connectivity unit has been deactivated, the workshop will attach a sticker
Fig. 145to your vehicle (e.g. on the roof console). The sticker shows that neither the Volkswagen
emergency call service nor the automatic accident notification will work. All other e-Remote and
Security & Service services will also be deactivated.
Service impairment or interruption

WARNING
A roof carrier that has not been approved for the vehicle or a roof carrier that is fitted to a vehicle
that is not approved for use with a roof carrier may cause accidents or injuries.
Use only roof carriers that have been approved by Volkswagen for your vehicle type.
Never use a roof carrier on a vehicle that has not been approved for use with a roof carrier.
A roof carrier that is fitted nevertheless may become loose whilst the vehicle is in motion and fall
from the vehicle roof.

NOTICE
Securing a roof carrier of any kind to a vehicle that is not approved for use with a roof carrier may
lead to severe damage to the vehicle.
Securing roof carriers
First read and observe the introductoryinformation and safety warnings
Special roof carriers must be used to transport luggage, bicycles, skis, surfboards or boats safely

Attaching the roof bars and load carrier
Mount roof bars to the roof railing according to the installation instructions provided.
Once you have fitted the roof bars, you can then secure the respective carrier system on them.

WARNING
Incorrectly attaching and using the roof bars and load carrier could cause the whole roof carrier to
fall off the roof. This could cause accidents and injuries.
Only use roof bars and load carriers when they are undamaged and fitted correctly.
Always fit roof bars and load carriers correctly. Always observe the installation instructions provided
by the manufacturer.
Attach the roof bars only at the specified mounting points.
Special roof carriers for items such as bicycles, skis, surfboards etc. should always be properly
installed. Always observe the installation instructions provided by the manufacturer.
Check that the roof carrier is secured before starting your journey and tighten as necessary after
driving a short distance. During a long trip, check all screw connections and fasteners at each stop.
Do not carry out any modifications or repairs to the roof bars or the load carrier.

Tow-starting
Towing
Fitting the rear towing eye
Fitting the front towing eye
Towing requires some experience, especially when using a tow rope. Both drivers should be familiar
with the technique required for towing. Inexperienced drivers should not attempt to tow.
Ensure that no excessive pulling forces occur and take care to avoid jerking movements. When
towing offroad, there is always a risk of overloading the anchorage points.
Observe any legal requirements when towing or tow-starting.
Tow-starting
Tow-starting describes the procedure for starting the vehicle by moving it using another towing
vehicle.
The vehicle can be tow-started with a tow-bar or a tow-rope.
Towing
Towing is where a vehicle that cannot be driven is pulled with the aid of another vehicle.
The vehicle can be towed with a tow-bar or a tow-rope. When the engine is stopped, the gearbox is
not lubricated sufficiently at higher speeds and over long distances:
km/h (30 mph).
km.
Tow rope, tow bar
It is easier and safer to tow a vehicle with a tow bar. Use a tow rope only if you do not have a tow
bar.
The tow rope should be slightly elastic to reduce the strain on both vehicles. It is advisable to use a
tow rope made of synthetic fibre or similarly elastic material.
Towing with a tow truck
If your vehicle is to be raised on one axle for towing, this may only be done using the following axles
according to the gearbox/drive combination:
Front-wheel drive
Manual gearboxFront or rear axleAutomatic gearboxFront axle

WARNING
If a vehicle is being towed, the vehicle handling and braking efficiency will change significantly.

original containers as
people finding these containers could drink them.
es.

-ventilated
area.
r or other volatile fluids for vehicle care.
These substances are toxic and highly flammable. They could cause fires and explosions.

NOTICE
this can result in serious malfunctions and engine damage.
-on parts in front of the air intake reduce the cooling effect of the
coolant. The engine may overheat at high ambient temperatures and high engine loads.

Leaking service fluids can pollute the environment. Spilt service fluids must be collected in suitable
containers and disposed of properly and with respect for the environment.
Washer fluid

Fig. 185 In the engine compartment: cap on the washer fluid reservoir.
The washer fluid level should be checked regularly and topped up as necessary.
A strainer is located in the neck of the washer fluid reservoir. The strainer keeps large dirt particles
away from the windscreen washer jets when refilling. The strainer should be removed for only
cleaning. If the strainer is damaged or is not present when refilling, dirt particles can enter the
system and block the washer jets.
In the engine compartment
on the cap Fig. 185

peratures, add a special anti-freeze agent so that the fluid cannot freeze
The windscreen washer fluid reservoir has a capacity of about 3.0 litres, according to the vehicle
equipment.

WARNING
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an
oily film on the screen, restricting the field of vision.

-freeze agent should be added to the washer fluid if necessary.

NOTICE
cause the ingredients to flocculate and block the washer jets.
rrect service fluids are filled through the
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
Engine oil
Introduction
This chapter contains information on the followingsubjects:
Engine oil standards
Changing engine oil
Engine oil consumption
Checking the engine oil level and refilling the engine oil
Troubleshooting
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil
always comes into contact with combustion residues and fuel, which has corresponding effects on
the ageing process of the oil. The correct engine oil is important for the function and service life of
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally
be used as an all-season oil.

latest information about any changes. Volkswagen therefore recommends having engine oil changes
done by a Volkswagen dealership.
Information for warning and indicator lamps lit up can be found in the troubleshooting at the end of
the chapter Troubleshooting

WARNING
Incorrect handling of engine oil can cause serious burns and other injuries.


original container. This also applies to used oil until it is
disposed of.
may then drink the engine oil.
skin. Skin that has been in contact with engine oil
should be washed thoroughly with water and soap.
allow the engine to cool down.

Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Engine oil standards
First read and observe the introductoryinformation and safety warnings
If possible, use only Volkswagen-approved engine oil
flexible oil change service, use only approved flexible service engine oil that complies with the
corresponding VW standard.
Since the quality of fuels can vary greatly between individual markets, this must be taken into
account when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore unsuitable
for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!

With the engine at operating temperature, park the vehicle on a level surface to ensure that the
engine oil reading is correct.

Switch off the engine and wait a few minutes for the engine oil to flow back into the sump.

Open the bonnet In the engine compartment.

Identify the engine oil filler cap and oil dipstick. The engine oil filler opening can be recognised by
the symbol on the cap and the oil dipstick has a coloured handle. If you cannot find the cap and
dipstick, please contact a qualified workshop.

Pull the dipstick out of the guide tube and wipe it off with a clean cloth.

Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on the upper
end of the oil dipstick, this marking must fit into the corresponding groove at the top end of the
guide tube upon insertion.
Engine oil
level too high. Observe any messages that are shown on the instrument cluster display or contact a
qualified workshop . Do not fill any engine oil . Continue with step 16. Engine oil level OK.
Engine oil can, e.g. in the case of high engine loads , be filled up to the upper limit of this range.
Continue with step 8 or 16. Engine oil level is too low. Engine oil must be filled. Continue with
step 8.

After reading off the oil level, push the oil dipstick back into the guide tube as far as it will go.

Unscrew the cap of the engine oil filler opening .

Using only the engine oil approved by Volkswagen expressly for this engine, fill oil gradually in small
amounts (no more than 0.5 l).

engine oil to flow into the sump up to the marking on the engine oil dipstick.

Read the engine oil level from the dipstick again before refilling with a further small quantity of
engine oil. Never overfill engine oil .

After refilling, the engine oil level should be in the middle of area
area nd must not be in area .

If too much engine oil has been added unintentionally and the engine oil level is in area
start the engine. Inform a qualified workshop and seek expert assistance if necessary.

Close the engine oil filler opening with the cap after filling.

Insert the oil dipstick into the guide tube as far as it will go. If there is a marking on the upper end of
the oil dipstick, this marking must fit into the corresponding groove at the top end of the guide tube
upon insertion.

Close the bonnet In the engine compartment.

WARNING
Engine oil can ignite if it comes into contact with hot engine components. It can cause fires, burns
and other serious injuries.
up and ignite when the engine is running.
dipstick is properly inserted back into the guide tube. This will prevent the engine oil from draining
out on to hot engine components when the engine is running.

NOTICE
Fig. 186
necessary. The catalytic converter and the engine could otherwise be damaged.

Introduction
This chapter contains information on the followingsubjects:
Coolant specification
Checking the coolant level and refilling coolant
Do not work on the cooling system unless you are familiar with the task, aware of the general safety
procedures and have the correct equipment, service fluids and suitable tools. Serious injuries can be
caused by carrying out work incorrectly
workshop if you are uncertain. Volkswagen recommends using a Volkswagen dealership for this
purpose.

WARNING
Coolant is toxic.
ce.
-original containers as
people finding these containers may then drink the coolant.

ct coolant additive used must be sufficient for the lowest
ambient temperature that you expect the vehicle to be exposed to.
Vehicle occupants with inadequate winter clothing could then freeze to death as the heating will
also no longer function.

Coolant and coolant additives can pollute the environment. Spilt service fluids must be collected
then disposed of properly and in an environmentally responsible way.
Coolant specification
First read and observe the introductoryinformation and safety warnings
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40%
coolant additive G 13 (TL-VW 774 J).
The proportion of engine coolant additive must always be at least 40% to protect the cooling system.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can
be increased. However, the percentage of coolant additive should not exceed 60%, as this would
reduce the frost protection again and the cooling effect.

Refill only with distilled water. All other types of water can cause corrosion in the engine due to
the chemical components contained in the water. This can also lead to engine failure. If any other
type of water apart from distilled water has been refilled, the fluid in the cooling system should be
completely replaced immediately by a qualified workshop.
Fig. 188
be forced out of the cooling system when the engine is hot and could cause damage.
completely. Heavy coolant loss is an indication of leaks in the cooling system. The cooling system
should be checked by a qualified workshop as soon as possible. Failure to do so can result in engine
damage.
have entered the cooling system. Do not drive on! Seek expert assistance. Failure to do so can result
in engine damage.
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
Brake fluid

Fig. 190 In the engine compartment: cap on the brake fluid reservoir.
Brake fluid will gradually absorb water from the surrounding air over the course of time. The brake
system will be damaged if there is too much water in the brake fluid. The boiling point of the brake
fluid is also considerably reduced by the water content. Heavy use of the brakes and full braking may
cause a vapour lock in the brake system if the water content is too high. Vapour locks reduce levels
of braking power, considerably increase braking distance and can even cause the brake system to fail
completely. Your own safety and that of other road users depends on having a brake system that
functions properly at all times
Brake fluid specification
Volkswagen has developed a brake fluid that has been optimised for the brake system in the vehicle.
To ensure optimal operation of the brake system, Volkswagen expressly recommends the use of
brake fluid compliant with VW standard 501 14.
Before using a particular brake fluid, check that the brake fluid specifications printed on the
container correspond to the vehicle requirements.