airbag off VOLKSWAGEN T-ROC 2021 Owner´s Manual

Volkswagen offers two different front passenger front airbag systems:
A B
Features of the front passenger
front airbag that can be switched
off only by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
⇒ Switching the front passenger front airbag on and off .
– Front passenger front airbag in the dash panel.
Indicator lamp

Fig. 39 In the roof console: indicator lamp for deactivated front passenger front airbag or indicator
lamp for activated front passenger front airbag .
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out after a few seconds.

WARNING
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at all or
may trigger unexpectedly. This could cause severe or fatal injuries.
The airbag system should be checked by a qualified workshop as soon as possible.
Never fit a child seat to the front passenger seat or remove a child seat that is already fitted! The
front passenger front airbag may deploy during an accident in spite of the fault.

NOTICE
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Never attach any objects, such as drink or telephone holders, to the covers of the airbags or
anywhere in the airbag deployment zone.
No other people, animals or objects may be carried between the occupants of the front seats and
the airbag deployment zone. Make sure that children and passengers also keep to this rule.
Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the front airbag
on the front passenger side.
Do not cover or stick anything on the steering wheel hub or the soft plastic surface of the airbag unit
on the front passenger side, and do not obstruct or modify them in any way.

WARNING
The front airbags are deployed in front of the steering wheel ⇒ Fig. 40  and dash panel⇒ Fig. 41 .
When driving, always hold the steering wheel with both hands on the outside of the rim at the 9
o'clock and 3 o'clock positions.
Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the
steering wheel. Contact a qualified workshop if your physical build makes this impracticable.
Adjust the front passenger seat so that the distance between the front passenger and the dash panel
is as large as possible.
Switching the front passenger front airbag on and off

Fig. 42 In the dash panel on the front passenger side: key switch for disabling and enabling the front
airbag on the front passenger side.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger front airbag must be disabled if you fit a rear-facing child seat on the front
passenger seat.
Enabling the front passenger front airbag

Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the key bit into the key-operated switch on the dash panel ⇒ Fig. 42  until you feel the second
point of resistance. Around three quarters of the key bit should be inserted in the key switch at this
point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights up
and goes out after approximately 60 seconds ⇒ Indicator lamp .
Close the door on the front passenger side.
Check that the PASSENGER AIR BAG indicator lamp in the upper section of the centre
console does not light up when the ignition is switched on ⇒ Indicator lamp .
Disabling the front passenger front airbag
Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash panel
⇒ Fig. 42  up to the second point of resistance. Around three quarters of the key bit should be
inserted in the key switch at this point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
Close the door on the front passenger side.
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights
up continuously when the ignition is switched on ⇒ Indicator lamp .
Indication that front passenger front airbag is disabled
A deactivated front passenger front airbag is indicated only by the continuously lit
PASSENGER AIR BAG indicator lamp in the upper section of the centre console (
lights up yellow continuously) ⇒ Indicator lamp .
If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console does
not light up continuously or lights up together with the indicator lamp in the instrument cluster
display, do not fit a child restraint system on the front passenger seat for safety reasons. The front
passenger front airbag could trigger during an accident.

WARNING
The front passenger front airbag should be switched off only in exceptional circumstances.
To prevent damage to the airbag system, switch the front passenger front airbag on and off only
when the ignition is switched off.
It is the driver's responsibility to ensure that the key-operated switch is set to the correct position.
Switch off the front passenger front airbag only if in exceptional circumstances a child seat is fitted
on the front passenger seat.
Switch the front passenger front airbag back on again as soon as the child seat on the front
passenger seat is no longer being used.

WARNING
Do not leave the vehicle key in the key switch while driving.
Strong vibrations may cause the vehicle key to turn in the key switch, which could cause the front
passenger front airbag to be activated.
Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries.

NOTICE
If the key bit is not inserted far enough, the key switch could be damaged when the key is turned.

NOTICE
Do not leave the vehicle key in the key switch, as this could result in damage to the interior door
trim, dash panel, key switch or vehicle key when the front passenger door is closed.
Safe transport of children
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of child seat 
⇒ Fitting and using child seats 
⇒ Securing systems 
⇒ Securing a child seat with ISOFIX 
⇒ Securing child seats with a seat belt 

Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from
the inside using the central locking button. This may mean that people lock themselves in the
vehicle. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an
emergency and will not be able to get themselves to safety.

NOTICE
When carrying out manual opening or closing, remove parts carefully and install them again
correctly in order to avoid damage to the vehicle.
Indicator lamp in the driver door
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The central locking indicator lamp is located in the driver door ⇒ Vehicle overviews .
Vehicle is locked: a red LED flashes for approximately two seconds, firstly at short intervals and then
more slowly. The indicator lamp does not flash if the vehicle was locked with the central locking
button in the driver door ⇒ Central locking button .
Automatic locking and unlocking
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Settings for central locking can be made in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .
Automatic locking (Auto Lock)
The vehicle can lock itself automatically at speeds above approximately 15 km/h (9 mph). The
indicator lamp in the central locking button will light up yellow when the vehicle is locked.
Automatic unlocking (Auto Unlock)
If one of the following conditions applies, all doors and the boot lid will be automatically unlocked:
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with DSG® dual clutch gearbox: the selector lever is in position P and the ignition has
been switched off.
OR: the vehicle is stationary and the button has been pressed.
OR: the door release lever has been operated.
OR: in an accident where the airbags have been triggered ⇒ Troubleshooting .
Automatic unlocking provides access to the vehicle if assistance is required.

There is a fault in the locking system.
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when the vehicle is locked:
At least one of the doors or the boot lid is not closed.
OR: convenience closing is in progress and not all windows and the glass roof have been closed.
Vehicle locks itself automatically
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following
conditions applies:
The vehicle has been unlocked but not opened.
The ignition has not been switched on.
The boot lid has not been opened.
The vehicle has been unlocked using the lock cylinder.
The vehicle has been locked using the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if
the vehicle has been locked from the outside using a second vehicle key. Press the button on the
vehicle key in the vehicle interior to enable it to start the engine ⇒ Starting and stopping the
engine .
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of
the damage, the vehicle can be locked as follows after an accident:
Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Reactivating the sensors:
Unlock the vehicle with the button in the vehicle key.

NOTICE

Fig. 68 On the steering wheel: 9 o'clock and 3 o'clock position.
Adjust the steering wheel position before setting off and only when the vehicle is stationary ⇒ .
Push down the lever ⇒ Fig. 67① .
Adjust the steering wheel so that you can hold it with both hands at its circumference at the 9
o'clock and 3 o'clock positions with your arms slightly bent ⇒ Fig. 68 .
Push the lever up firmly until it is flush with the steering column trim ⇒ .

WARNING
Incorrect use of the steering column position adjustment and incorrect adjustment of the steering
wheel can cause serious or fatal injuries.
After adjusting the steering column, always move lever ⇒ Fig. 67①  up so that it engages securely.
This prevents the steering column from moving spontaneously while the vehicle is in motion.
Never adjust the steering wheel when the vehicle is in motion. If you determine that a readjustment
is necessary when driving, stop the vehicle safely and adjust the steering wheel to the correct
position.
The steering wheel must always point towards the chest and not towards the face. This ensures that
the driver front airbag provides maximum protection in the event of an accident.
While driving, always keep both hands on the outside of the steering wheel at the 9 o'clock and 3
o'clock positions⇒ Fig. 68 . This reduces the risk of injury if the driver front airbag is triggered.
Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. at the hub of
the steering wheel. If the driver front airbag is triggered, you could sustain serious injuries to the
arms, hands and head.
Seats and head restraints
Front seats
Introduction
This chapter contains information on the followingsubjects:

Operate the lever to adjust the lumbar support.

Take your weight off the backrest and turn the handwheel to adjust the backrest position.
Front passenger seat: take your weight off the backrest and operate the lever to adjust the backrest
position (depending on equipment).

Move the lever up or down, several times if necessary, to adjust the seat height.

Pull the lever to push the front seat forwards or backwards. The front seat must engage after the
lever has been released.
Folding the front passenger seat backrest forwards

Fig. 70 Front passenger seat: folding backrest forwards.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger seat backrest can be folded forwards to a horizontal position.
The front passenger front airbag must be switched off if any items are to be transported on the front
passenger seat when folded forwards ⇒ Airbag system .
Folding the front passenger seat backrest forwards
Remove any items from the front passenger seat cushion ⇒ .
Lower the front passenger seat down as far as possible.
Push the front passenger seat as far back as possible.
Push the head restraint all the way down.
Release the front passenger seat backrest in the direction of the arrow ⇒ Fig. 70① .

Fold the front passenger seat backrest forwards in the direction of the arrow ⇒ Fig. 70②  until it is
horizontal.
When it is folded down, the front passenger seat backrest must engage securely into place.
Folding back the front passenger seat backrest
When folding back, make sure that there are no items or body parts in the area of the hinges.
To fold back, release the front passenger seat backrest again ⇒ Fig. 70① .
Fold back the front passenger seat backrest so that it is upright.
When it is folded up, the front passenger seat backrest must engage securely into place.

WARNING
Serious injuries could be caused if the front passenger seat backrest is folded forwards and
backwards in an uncontrolled way and without taking due care.
Fold the front passenger seat backrest forwards and backwards only when the vehicle is stationary.
When folding the front passenger seat backrest forwards, always make sure that there are no
people, animals or objects in its path.
The front airbag must be switched off and the PASSENGER AIR BAG indicator lamp must be
lit for as long as the front passenger seat backrest is folded forwards.
When folding forwards and backwards, keep all hands, fingers, feet and other body parts away from
the seat hinges and seat release mechanism.
Floor mats or other objects could get caught in the hinges on the front passenger seat backrest. This
could cause the front passenger seat backrest to fail to engage securely when it is returned to the
upright position.
When being folded back, the front passenger seat backrest must be securely locked in the upright
position. If the front passenger seat backrest is not locked properly, it could move suddenly and
cause serious injuries.

WARNING
The open seat anchorages and hinges of the folded front passenger seat backrest can cause serious
injuries in the event of a sudden braking manoeuvre or accident.
Never transport either adults or children on the front passenger seat if the front passenger seat
backrest is folded forwards.
If the front passenger seat backrest is folded forwards, you must use only the rear seat behind the
driver seat. This also applies to children in child seats.
Rear seats

The airbags and belt tensioners will not work if the ignition is switched off.
The brake servo will not work when the engine is switched off. More force is required on the brake
pedal to stop the vehicle.
If the vehicle key is removed from the ignition, the steering lock may activate and you will no longer
be able to steer the vehicle.

WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle so that parts of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel etc.
Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic
converters, heat shields or particulate filter.

NOTICE
If the vehicle has been driven at high load for a long period, the engine can overheat when it is
switched off. In order to avoid damage to the engine, allow the engine to run in neutral position for
approximately 2 minutes before switching it off.

After the engine is switched off, the radiator fan in the engine compartment may run on for some
minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator fan
will switch itself off automatically.
Electronic immobiliser
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the vehicle key. The immobiliser is automatically deactivated by this when a valid
vehicle key is inserted in the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with Keyless Access, the vehicle key must be outside the vehicle.
The engine can be started only using a Volkswagen Genuine vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership.

Problem-free operation of the vehicle is guaranteed only with Volkswagen Genuine vehicle keys.
Troubleshooting