fuel VOLKSWAGEN T-ROC 2021 Owner´s Manual

General notes
Checklist
Observe the following information both before and during every journey to ensure your own safety,
and the safety of all passengers and other road users ⇒ :

Check that all lights and turn signals are working properly.

Check the tyre pressure and fuel level Tyre pressure, Fuel gauge.

Check the washer fluid level Washer fluid.

Make sure that you have a good, clear view through all of the windows Caring for and cleaning the
vehicle exterior.

Secure any objects and luggage in the stowage compartments, the luggage compartment or on the
roof Transporting items.

Ensure that you are able to operate the pedals freely at all times.

Secure any children travelling in the vehicle in a restraint system suitable for their weight and size
Safe transport of children.

Adjust the front seats, head restraints and mirrors properly to match the size of the occupants
Sitting position, Mirrors.

Wear shoes that provide proper support for your feet when using the pedals.

The floor mat in the footwell on the driver side must leave the pedal area free and must be securely
fastened.

Are there any Volkswagen dealerships in the destination country?

Is fuel in the adequate quality available Fuel and emission control?

Are the correct service fluids that comply with Volkswagen specifications available in the destination
country Service fluids and consumables?

Will the navigation function in the factory-fitted Infotainment system work with the available
navigation data in the destination country?

Are special tyres necessary for travelling in the destination country?

Is a fire extinguisher a requirement in your destination country?

Which requirements must be observed regarding high-visibility waistcoats?
Checklist
Do not work on the engine and in the engine compartment unless you are familiar with the task, are
aware of the general safety procedures and have the correct equipment, service fluids and suitable
tools ⇒ In the engine compartment ! The work should be carried out by a qualified workshop if you
are uncertain. Make sure you check the following on a regular basis:

Washer fluid level Washer fluid

Engine oil level Engine oil

Coolant level Coolant

Brake fluid level Brake fluid

Tyre pressure Wheels and tyres

Vehicle lighting Lights necessary for traffic safety:
Turn signals
Side lights, dipped beam headlights and main beam headlights
Tail light clusters
Brake lights
Rear fog light
Number plate light
Information on changing bulbs ⇒ Changing bulbs .

DANGER
Please observe important safety information about the front passenger front airbag ⇒ Fitting and
using child seats .

WARNING
Driving under the influence of alcohol, drugs, medication or narcotics could cause accidents and fatal
injuries.
Alcohol, drugs, medication and narcotics can severely impair senses, reaction times and driving
safety. This could cause you to lose control of the vehicle.

WARNING
Always observe current traffic regulations and speed limits, and think ahead when driving. The
correct interpretation of the driving situation can make the difference between reaching your
destination safely and having an accident with serious injuries.

NOTICE
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate
servicing work or non-availability of Genuine Parts.

Observe the instructions and information for vehicles with an N1 approval ⇒ Information about
vehicles with N1 approval (light commercial vehicle) .

When the hazard warning lights are switched on, for example if you are being towed, you can still
indicate a change in direction or lane change by operating the turn signal. The hazard warning lights
will be interrupted temporarily.
Switch on the hazard warning lights, e.g. in the following situations:
When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam to
warn vehicles behind you.
There is an emergency situation.
The vehicle has broken down.
When tow-starting or towing.
Always follow local regulations on the use of the hazard warning lights.
If the hazard warning lights are not working, you must use an alternative method of drawing
attention to the broken-down vehicle. This method must comply with traffic legislation.

WARNING
Any broken-down vehicle poses a high accident risk for the vehicle occupants and for other road
users.
Stop the vehicle as soon as possible and when safe to do so.
Park the vehicle at a safe distance from moving traffic.
Switch on the hazard warning lights.
Never leave other persons alone in the vehicle, particularly children or people requiring assistance.
This applies in particular when the doors are locked. People locked in the vehicle may be subjected
to very high or very low temperatures.

WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.
Always follow the instructions in the checklist and observe the general safety procedures.

WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Park the vehicle so that no part of the exhaust system can come into contact with any inflammable
material underneath the vehicle, e.g. dry grass, fuel.

Select reverse gear while the ignition is switched on. The right-hand exterior mirror moves to the
saved position.
The front passenger exterior mirror will move out of the position saved for reversing when the
vehicle is driven forwards faster than approximately 15 km/h (9 mph) or when the rotary knob is
moved out of position into another position.

WARNING
Injuries can be sustained if you do not take care when folding the exterior mirrors in and out.
Fold the exterior mirrors in or out only when there is no obstruction in the path of the mirror.
Always ensure that no fingers are caught between the exterior mirror and the mirror base when the
exterior mirrors are moved.

NOTICE
Always fold in exterior mirrors before using an automatic car wash.
Do not fold electrically folding exterior mirrors in or out manually as this can damage the electric
drive.

The exterior mirror heating should be switched off when it is no longer needed. If the heating is left
on, this will result in unnecessary fuel consumption.

If there is a fault, the electric exterior mirrors can be adjusted by hand by pressing on the outside of
the mirror.

Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes ⇒ Personalisation .
Protection from the sun
Sun visors

To save fuel, switch the seat heating off as quickly as possible.
Steering wheel heating
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The steering wheel heating works when the engine is running.
Switching the steering wheel heating on and off via the Infotainment system
Manual air conditioning system: press the button on the Infotainment system and
touch the Vehicle and function buttons.
Climatronic: open the air conditioning settings in the Infotainment system.
Touch the function button to switch the steering wheel heating on and off.
Switching the steering wheel heating on or off together with the seat heating (only for Climatronic)
Open the air conditioning settings in the Infotainment system.
Touch the function button.
Touch the Link seat/steering wheel heating function button to link the steering wheel heating with
the seat heating.
Press the button to switch the steering wheel heating on or off together with the seat heating.
Selecting a temperature setting (only for Climatronic)
Open the air conditioning settings in the Infotainment system.
Touch the function button.
Touch the Setting function button to select a temperature setting.
Three temperature settings are available. The selected setting is saved when the ignition is switched
off. The temperature setting for the steering wheel heating is unrelated to the temperature setting
for the seat heating.
Switch-off conditions
The steering wheel heating will be switched off automatically if one of the following conditions is
met:
Seat heating for the driver seat is switched off (if Link seat/steering wheel heating is active).
Power consumption is too high.
There is a fault in the steering wheel heating system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
Maximum heat output and the fastest possible defrosting of the windows are possible only when
the engine is running. Do not start your journey until you have good visibility.
To help ensure good visibility, make sure that you use the air conditioning system and the rear
window heating correctly.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and ventilation on and off 
⇒ Programming the auxiliary heater and ventilation 
⇒ Remote control 
The auxiliary heater and ventilation system can be used to heat the vehicle interior in the winter and
ventilate it in the summer. It is able to clear ice, condensation and a thin layer of snow from the
windscreen. The auxiliary heater is supplied with fuel from the vehicle fuel tank and can be operated
when the vehicle is stationary with the ignition switched off. The auxiliary ventilation system is
powered by the 12-volt vehicle battery.
Auxiliary heater exhaust system
The emissions generated by the auxiliary heater are discharged via an exhaust pipe underneath the
vehicle. The exhaust pipe must not be blocked by snow, mud or other objects.

WARNING
Among other things, the emissions from the auxiliary heater contain carbon monoxide, which is an
odourless and colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. It
can also cause death.
Never switch on the auxiliary heater when the vehicle is in unventilated or closed rooms nor let the
auxiliary heater run in unventilated or closed rooms.
Never program the auxiliary heater so that it is switched on and runs in unventilated or closed
rooms.

WARNING
Parts of the auxiliary heater exhaust system become very hot. This can cause fires.
Park the vehicle so that no part of the exhaust system can come into contact with any inflammable
material underneath the vehicle, e.g. dry grass.

NOTICE
Food, medicine and other items that are sensitive to heat or cold could be either damaged or
rendered useless by the air flowing out of the vents.
Never leave food, medicines or other temperature-sensitive objects in front of the vents.
Switching the auxiliary heater and ventilation on and off
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The auxiliary heater can be operated only when the ignition is switched off. If the ignition is switched
on while the auxiliary heater is working, the auxiliary heater continues to run to provide additional
heat.
Switching on the auxiliary heater
Press the immediate heat button in the air conditioning block ⇒ Front controls .
OR: press the button on the remote control ⇒ Remote control .
OR: program the departure time ⇒ Programming the auxiliary heater and ventilation .
The auxiliary heater heats the vehicle interior to at least 22 ℃.
The auxiliary heater will not switch on if the 12-volt vehicle battery is low or the fuel tank is empty.
Switching off the auxiliary heater manually
Press the immediate heat button in the air conditioning block ⇒ Front controls .
OR: press the button on the remote control ⇒ Remote control .
OR: touch the function button on the Infotainment system ⇒ Programming the auxiliary heater
and ventilation .
Auxiliary heater switches off automatically
When the programmed departure time is reached, or after the programmed operating period has
elapsed ⇒ Programming the auxiliary heater and ventilation .
When the indicator lamp lights up (fuel gauge) ⇒ Fuel gauge .
If the charge level of the 12-volt vehicle battery is too low ⇒ 12-volt vehicle battery .
The auxiliary heater runs on for a short time after it has been switched off manually or automatically
so that the remaining fuel in the system can be burnt off.

When the vehicle is at a standstill, the auxiliary heater can be activated up to three times in
succession for the maximum operating duration.

Operating noises can be heard if the auxiliary heater is switched on.

The 12-volt vehicle battery will discharge if the auxiliary heating or ventilation is run several times
over an extended period. Drive the vehicle for an appropriate distance in between in order to
recharge the 12-volt vehicle battery.

The fuel gauge indication may not be accurate (just above the reserve quantity) when the vehicle is
parked on a slope; this may restrict the function of the auxiliary heater.

The auxiliary heater may switch on automatically when the engine is started at temperatures below
+5°C (+41°F) in order to provide additional hea ng power. The supplementary heating function will
switch off again automatically after a short time.
Programming the auxiliary heater and ventilation
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Opening the Auxiliary heater menu
The auxiliary heater is programmed in the Infotainment system.
Manual air conditioning system
Press the button on the Infotainment system.
Touch the Vehicle and function buttons.
Climatronic
Open the air conditioning settings in the Infotainment system.
Touch the function button.
Changing operating mode
Open the Auxiliary heater menu.
Press the Heating or Ventilation function buttons to change mode.
At high outside temperatures, the auxiliary ventilation system directs fresh air into the vehicle and
prevents the accumulation of heat.
Programming the auxiliary heater
Activation is always for one heating or ventilation operation only. The departure time must be
activated again for every start.

Switching the auxiliary heater on and off using the remote control
Switching on: press the button ⇒ Fig. 93 .
The auxiliary heater is switched on when the LED on the remote control is lit up green.
Switching off: press the button ⇒ Fig. 93 .
The auxiliary heater is switched off when the LED on the remote control is lit up red.
LED in the remote control
The LED ⇒ Fig. 93  ② provides feedback on various operating states when you press a button.
Lit up
greenThe auxiliary heater is switched on.redThe auxiliary heater is switched off.
Flashing irregularly
greenAuxiliary heater disabled: the fuel tank is nearly empty, the 12-volt vehicle battery voltage is
too low or a malfunction has occurred. Refuel and drive long enough to recharge the 12-volt vehicle
battery or visit a qualified workshop.
Flashing regularly
red or greenSwitch-on or switch-off signal has not been received. Move closer to the vehicle.
Lit up or flashing
orangeThe button cell (battery) in the remote control is weak. Replace the button cell.
Range
The remote control has a range of a few hundred metres when the button cell is fully charged.
Maintain a distanced of at least 2 metres between the remote control and the vehicle.
Avoid any obstacles between the remote control and the vehicle.
Hold the remote control with the aerial ⇒ Fig. 93  ① pointing vertically upwards.
Do not cover the aerial.
Adverse weather or a weak battery cell will significantly reduce the range.
Renewing the button cell in the remote control
The button cell in the remote control must be replaced if the indicator lamp does not light up.
Insert a suitable object, e.g. a screwdriver, in the recess on the side in the direction of the arrow
⇒ Fig. 93 .
Use the object to lever off the battery cover.
Slide the battery cover forwards slightly in the direction of the arrow.