windscreen VOLKSWAGEN T-ROC 2021 Owner´s Manual

Before setting off and before switching on the ignition, always check the following to avoid damage
to the windscreen, the wiper blades and the wiper motor:
The wiper lever is located in the basic position.
Snow and ice have been removed from the wiper blades and door windows.
Wiper blades that have become frozen onto the glass have been carefully loosened. Volkswagen
recommends using a de-icer spray for this.

NOTICE
Do not switch on the wipers when the window is dry. Using the wipers when the window is dry can
damage the glass.

When switched on, the wipers will temporarily be switched to the next setting down when the
vehicle is stationary.

When parking the vehicle in cold weather, it may be helpful to leave the front windscreen wipers in
the service position to make it easier to loosen the wiper blades ⇒ Wiper blades .
Wiper function
Automatic activation of the rear window wiper
The rear window wiper is switched on automatically if the windscreen wipers are switched on and
reverse gear is engaged. Automatic switch-on when reverse gear is selected can be activated and
deactivated in the Infotainment system in the Vehicle settings menu ⇒ Infotainment system controls
and displays .
Heated washer jets
The heating defrosts frozen washer jets. The heating output is automatically regulated depending on
the ambient temperature when the ignition is switched on. Only the jets are heated, not the hoses
that the washer fluid flows through.
Rain/light sensor

Fig. 85 On the right of the steering column: wiper lever.

When the rain/light sensor is activated, it automatically controls the frequency of the wiper intervals
depending on the intensity of the rain.
Activating and deactivating the rain/light sensor
Position Ⓐ - the rain/light sensor is deactivated.
Position Ⓑ - the rain/light sensor is activated, automatic wipe when necessary.
The automatic wipe function can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Infotainment system controls and displays .
If the automatic wipe function is deactivated in the Infotainment system, the intervals are set at
fixed levels.
Adjusting the sensitivity of the rain/light sensor
The sensitivity of the rain/light sensor can be adjusted manually using the switch in the wiper lever
⇒ Fig. 85  ① ⇒ .
Switch to the right – high sensitivity.
Switch to the left – low sensitivity.

WARNING
The rain/light sensor cannot always adequately detect all precipitation and activate the wipers
correspondingly.
If necessary, switch on the wipers manually in good time if the water on the windscreen restricts the
field of vision.

Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes ⇒ Personalisation .
Troubleshooting
Washer fluid level too low
The indicator lamp lights up yellow.
Fill up the washer fluid reservoir at the next opportunity ⇒ Washer fluid 
Fault in rain/light sensor
The wipers are not switched on automatically if it rains during rain/light sensor operation.
The indicator lamp lights up yellow.
Switch the ignition off and on.
If the problem persists, go to a qualified workshop.

Fault in wipers
The wipers do not wipe.
The indicator lamp lights up yellow.
Switch the ignition off and on.
If the problem persists, go to a qualified workshop.
Changes in the activation behaviour of the rain/light sensor
Possible causes for faults and misinterpretations relating to the sensitive surface of the rain/light
sensor ⇒ Vehicle overviews  include:
Damaged wiper blades: a film of water or smears caused by damaged wiper blades can increase the
time the wipers are switched on, can shorten the length of the intervals between wipes or cause the
wipers to run quickly and continuously.
Insects: insects hitting the windscreen can cause the wipers to be activated.
Salt deposits: in winter, salt deposits can cause the wipers to continue to wipe the windscreen when
it is almost dry.
Dirt: dry dust, wax, windscreen coatings (lotus effect), or detergent deposits (from an automatic car
wash) can cause the rain/light sensor to become less sensitive and react too slowly, or prevent it
from reacting at all. Clean the sensitive surface of the rain/light sensor ⇒ Caring for and cleaning the
vehicle exterior  at regular intervals and inspect the wiper blades for damage.
Crack in the windscreen: a wipe cycle will be triggered if the rain/light sensor is on when the
windscreen is impacted by a stone. The rain/light sensor will then register the impairment of the
sensitive surfaces and adjust accordingly. Depending on the size of the stone impact, the activation
behaviour of the rain/light sensor may be changed.
We recommend that you use an alcohol-based glass cleaner to remove wax and polish.

The wipers will try to wipe away any obstacles that are on the window. The wiper will stop moving if
the obstacle continues to block its path. Remove the obstacle and switch the wiper back on again.
Mirrors
Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror 
⇒ Exterior mirrors 
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust
your driving style accordingly.

If the electrolyte fluid gets onto shoes or clothing, wash immediately with plenty of water for at least
15 minutes. Clean shoes and clothes thoroughly before wearing them again.
If the electrolyte fluid is swallowed, immediately rinse the mouth with plenty of water for at least
15 minutes. Do not induce vomiting unless instructed to do so by a doctor. Seek medical assistance
immediately.

NOTICE
If the glass of an automatic anti-dazzle mirror is broken, electrolyte fluid can leak from the mirror.
This fluid corrodes plastic surfaces. Remove the fluid as soon as possible, e.g. using a wet sponge.
Interior mirror

Fig. 86 On the windscreen: automatic anti-dazzle interior mirror.

Fig. 87 On the windscreen: manual anti-dazzle interior mirror.
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Automatic anti-dazzle interior mirror
When the ignition is switched on, the sensors measure the incident light from the rear ⇒ Fig. 86  ①
and from the front ②.
Depending on the values measured, the interior mirror dips automatically.
If the incident light on the sensors is hindered or interrupted, e.g. by a sun blind or other hanging
objects, the automatic anti-dazzle interior mirror will not function or will not function correctly.
Mobile navigation systems fitted to the windscreen or near the interior automatic anti-dazzle
interior mirror can also affect the sensors ⇒ .
The automatic anti-dazzle function will be deactivated in some situations, e.g. when reverse gear is
engaged.
Manual anti-dazzle interior mirror
Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
Pull the lever to the back to use the anti-dazzle function ⇒ Fig. 87 .

WARNING
The illuminated display from a mobile navigation device can lead to malfunctions of the interior
automatic anti-dazzle mirror and cause accidents or serious injuries.
You may not be able to precisely determine the distance from vehicles travelling behind you or from
other objects if the automatic anti-dazzle function malfunctions.
Exterior mirrors

Fig. 88 In the driver door: rotary knob for the exterior mirrors.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Switch on the ignition.
Turn the rotary knob in the driver door to the desired symbol ⇒ Fig. 88 .

Fig. 89 In the front headliner: sun visor.
Adjustment options for the driver and front passenger sun visors:
Folded down over the windscreen.
Pulled out of the bracket and swung over towards the door ⇒ Fig. 89  Ⓐ.
Vanity mirrors
There is a vanity mirror in the folded-down sun visor. Depending on the vehicle equipment level, the
vanity mirror may have a light.
When you open the cover ⇒ Fig. 89  Ⓑ, the lamp ⇒ Fig. 89  ① lights up.

WARNING
Driving with the sun visors folded down and the sun blinds pulled out can reduce your view of the
road.
Sun visors and sun blinds should always be replaced in their holder if they are not being used.

In certain circumstances, the lamp above the sun visor will go out automatically after a few minutes.
This prevents the 12-volt vehicle battery from discharging.
Sun blind in the glass roof

Fig. 90 In the roof: button for controlling the sun blind.
The electric sun blind works when the ignition is switched on.

Fig. 92 In the upper part of the centre console: Climatronic air conditioning block.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Some functions and buttons may vary according to the vehicle equipment and the type of system
installed.
– Air conditioning settings in the Infotainment system
Press the button in the air conditioning block to open the Climatronic air conditioning settings
in the Infotainment system.
The upper part of the screen shows the current air conditioning settings.
Blue: cooling.
Red: heating.
Touch the function button to set the automatic control of air recirculation mode, the
supplementary heater and the windscreen heating.
Touch the function button to switch cooling mode, air distribution and the blower on and off via
the Infotainment system.
Touch the Presettings function button to set the automatic mode, the maximum cooling output, the
defrost function and the manual mode of the cooling system via the Infotainment system.
Touch the function button to set the blower speed in mode.
Switching off
Press the button in the air conditioning block (vehicles without auxiliary heater).
OR: touch the function button on the Infotainment system.
Manual air conditioning system: turn the centre rotary control to position ⇒ Fig. 91 .
Climatronic: turn the centre rotary control anti-clockwise as far as it will go ⇒ Fig. 92 .
– Climatronic with allergen filter
The allergen filter of the Air Care Climatronic can reduce the amount of pollutants and also allergens
that enter the vehicle interior.

Press the button in the air conditioning block to switch the auxiliary heater on and off when the
ignition is switched off ⇒  .
Touch the function button in the Infotainment system air conditioning settings to access the
Auxiliary heater menu ⇒ Auxiliary heater and ventilation .
The auxiliary heater provides additional heating when the ignition is switched on.
– Blower
Turn the middle rotary control.
When Climatronic is in automatic mode, no blower speed is displayed in the rotary control.
– Air recirculation mode
Press the button.
Air distribution
– air distribution to the upper body via the vents in the dash panel.
– air distribution to footwell.
– air distribution to the upper body and the footwell.
– air distribution to the windscreen and the footwell.
– air distribution to the windscreen.
| – Defrost function
Manual air conditioning system: turn the right rotary knob to position ⇒ Fig. 91 .
Climatronic: press the button ⇒ Fig. 92 .
Manual air conditioning system: in the defrost function, the air recirculation mode switches off
and the air conditioning compressor for the cooling system switches on in order to dehumidify the
air. When the defrost function is switched on, it is not possible to switch the air recirculation mode
on or the air conditioning compressor off1).
– Rear window heating
Press to switch the rear window heating on or off while the engine is running.
The rear window heating will switch off after 10 minutes at the latest.
Recommended settings for manual air conditioning system
Switch off air recirculation mode.
Set blower to setting or .

The cooling system cannot be switched on or its function is restricted
The cooling system functions only when the engine is running and at ambient temperatures above
+3°C (+38°F).
The cooling system is switched off when the engine is very warm.
Switch on the blower.
Check the fuse of the air conditioning system ⇒ Fuses in the dash panel .
Change the dust and pollen filter ⇒ Service .
If the fault persists, seek expert assistance.
The heating and fresh air system cannot be switched on or its function is restricted
The heating and defrost function are more effective when the engine is warm.
If the fault persists, seek expert assistance.
Condensation on the windows
Keep the air intake in front of the windscreen free of ice, snow or leaves in order to improve heating
and cooling performance ⇒ Vehicle care .
Do not cover the air vents in the rear of the luggage compartment to allow air to flow through the
vehicle from the front to the rear.
Press the button or turn the rotary knob to position in order to switch on the defrost
function ⇒ .
The wrong unit of temperature is set
Change the unit of temperature for all temperature displays in the vehicle using the Infotainment
system ⇒ Infotainment system controls and displays .
Change the unit of temperature in the instrument cluster menu ⇒ Instrument cluster .
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator of the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak!
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation . If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.

WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause
serious injuries.

Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
Maximum heat output and the fastest possible defrosting of the windows are possible only when
the engine is running. Do not start your journey until you have good visibility.
To help ensure good visibility, make sure that you use the air conditioning system and the rear
window heating correctly.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and ventilation on and off 
⇒ Programming the auxiliary heater and ventilation 
⇒ Remote control 
The auxiliary heater and ventilation system can be used to heat the vehicle interior in the winter and
ventilate it in the summer. It is able to clear ice, condensation and a thin layer of snow from the
windscreen. The auxiliary heater is supplied with fuel from the vehicle fuel tank and can be operated
when the vehicle is stationary with the ignition switched off. The auxiliary ventilation system is
powered by the 12-volt vehicle battery.
Auxiliary heater exhaust system
The emissions generated by the auxiliary heater are discharged via an exhaust pipe underneath the
vehicle. The exhaust pipe must not be blocked by snow, mud or other objects.

WARNING
Among other things, the emissions from the auxiliary heater contain carbon monoxide, which is an
odourless and colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. It
can also cause death.
Never switch on the auxiliary heater when the vehicle is in unventilated or closed rooms nor let the
auxiliary heater run in unventilated or closed rooms.
Never program the auxiliary heater so that it is switched on and runs in unventilated or closed
rooms.

WARNING
Parts of the auxiliary heater exhaust system become very hot. This can cause fires.
Park the vehicle so that no part of the exhaust system can come into contact with any inflammable
material underneath the vehicle, e.g. dry grass.