clutch VOLKSWAGEN T-ROC 2021 Owner´s Manual

Use fast acceleration only if visibility, weather, road and traffic conditions permit, and other road
users are not put at risk due to the acceleration and driving style.
Always adjust your driving style in accordance with the flow of traffic.
When the TCS is switched off, the drive wheels may spin, especially if the road surface is wet,
slippery or dirty. This may result in you no longer being able to steer or control the vehicle.

WARNING
When the engine is running, the vehicle will start to move as soon as a gear is engaged and the
clutch is released. This also applies when the electronic parking brake has been switched on.
Never engage reverse gear while the vehicle is in motion.

WARNING
Shifting gears incorrectly to gears that are too low can lead to a loss of control over the vehicle, with
accidents and serious injuries as a consequence.

NOTICE
Serious damage to the clutch and gearbox could occur if the gear lever of the manual gearbox is
shifted to a gear which is too low when travelling at high speeds or at high engine speeds. This also
applies if the clutch remains depressed and the gears do not engage.

NOTICE
Please note the following points in order to avoid damage and premature wear:
Do not rest your hand on the gear lever when driving. The pressure from your hand is passed onto
the selector forks in the gearbox.
Ensure that the vehicle has come to a full stop before engaging reverse gear.
Always fully depress the clutch pedal when changing gear.
Do not hold the vehicle by riding the clutch on uphill gradients with the engine running.

Changing up a gear early will help to save fuel and minimise engine noise.
Troubleshooting
Clutch slipping

The indicator lamp lights up yellow.
Clutch is not transmitting the full engine torque.
If necessary, remove foot from the clutch pedal.
Clutch overheated
The indicator lamp lights up yellow.
An acoustic warning may also be given ⇒ .
The clutch can overheat, for example if the vehicle pulls off frequently, travels at a crawl for long
periods, or in stop and go traffic.
Overheating is indicated by the warning lamp and in some cases by additional warning lamps and a
text message in the instrument cluster display.
You can continue to drive.
Clutch faulty
The indicator lamp lights up yellow.
The clutch is faulty.
Drive on carefully!
Seek expert assistance. Failure to do so can cause considerable clutch damage.
DSG® dual clutch gearbox
Function of the DSG® dual clutch gearbox
Description
The vehicle is equipped with a DSG® dual clutch gearbox.
The DSG® dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear
automatically. It uses a dual clutch and two gear train halves to enable very fast gear changes with
no loss of torque. The DSG® dual clutch gearbox thus combines the performance and economy of a
manual gearbox with the comfort and convenience of a conventional automatic gearbox.
Function
Engine power is transferred to the drive shaft via the gearbox. In order to change gears, the power
transmission between the engine and the gearbox has to be interrupted. This is what the clutch is
for.
With the DSG® dual clutch system with its two gear train halves, the engine power is always
connected to one gear train half when driving. Before a gear shift, the next-higher or lower gear is
already preselected in the load-free second gear train half. The clutch on the non-driven gear is then
closed, and the other is opened at the same time. This makes very fast gear changes possible.
Thanks to its design, the DSG® dual clutch gearbox is more efficient than an automatic gearbox.
Whereas in an automatic gearbox the torque converter is constantly in use, in the DSG® dual clutch

gearbox the clutch can be opened at idling speed, thus saving fuel. Thanks to its efficiency, low
weight and intelligent control system, the DSG® dual clutch gearbox usually enables fuel
consumption that is equal to or lower than a manual gearbox.
However, just like the manual gearbox, the clutch in the DSG® dual clutch gearbox is subject to wear.
Regular maintenance is necessary depending on the type of DSG® dual clutch gearbox; further
information ⇒ Scope of service . In the event of a fault in one gear train half, the DSG® dual clutch
gearbox also allows one gear train half to be deactivated and the journey to be continued using the
other gear train half ⇒ Troubleshooting . The gearbox must then be checked as soon as possible by a
qualified workshop.
DSG® dual clutch gearbox: selecting a gear

Fig. 105 Left-hand drive vehicles: selector lever for dual clutch gearbox DSG with lock button (arrow).
The location is mirrored in right-hand drive vehicles.
When the ignition is switched on, the selected gear or gearbox programme is displayed in the
instrument cluster display.
Instrument cluster display
Selector lever position Display
P P
R R
N N
D/S E, D or S ⇒ Driving profile selection and 4MOTION Active Control 
Tiptronic gate M ⇒ Changing gear using Tiptronic 
– Parking lock
The drive wheels are locked mechanically. May be selected only when the vehicle is stationary. To
disengage this selector lever position while the ignition is switched on, depress the brake pedal and
press the lock button in the selector lever.

WARNING
Unintentional vehicle movements can cause serious injury.
The driver must never leave the driver seat when the engine is running and a position has been
selected. If you have to leave the vehicle while the engine is running, always switch on the electronic
parking brake and move the selector lever to position P.
If the engine is running and the selector lever is in position D/S or R, the vehicle must be held by the
foot brake. The vehicle will creep forward even when the engine is idling, as power transmission is
even then not fully interrupted.
Never select reverse or selector lever position P when the vehicle is in motion.
Never leave the vehicle in selector lever position N. The vehicle will roll downhill irrespective of
whether or not the engine is running.

NOTICE
If the electronic parking brake is not switched on when the vehicle is stationary and the brake pedal
is released when the selector lever is in position P, the vehicle may move a few centimetres forwards
or backwards.

If the lever is moved accidentally to N when driving, take your foot off the accelerator. Wait for the
engine to reach idling speed in the neutral position before selecting a position again.

If the selector lever is left in any position other than P for long periods when the engine is switched
off, the 12-volt vehicle battery will discharge.
Changing gear using Tiptronic
With a DSG® dual clutch gearbox, Tiptronic allows the gears to be shifted up and down manually.

Fig. 106 Selector lever in Tiptronic position (left-hand drive). Mirror image for right-hand drive
vehicles.

Fig. 107 Steering wheel with paddles for Tiptronic.
The gear that is currently selected will be maintained when the Tiptronic programme is selected.
This remains the case as long as the system does not automatically carry out a change of gear due to
the current driving situation.
Operating Tiptronic with the selector lever
Push the selector lever from position D/S to the right into the Tiptronic gate.
Tap the selector lever forwards ⊕ or back ㊀ to shift gear up or down ⇒ Fig. 106 .
When tapping the selector lever in the Tiptronic gate, it is not necessary to press the lock button on
the selector lever.
Operating Tiptronic with the paddles
Pull the right paddle ⇒ Fig. 107  towards the steering wheel to change up a gear.
Pull the left paddle towards the steering wheel to change down a gear.
To leave Tiptronic mode, pull the right paddle towards the steering wheel for approximately one
second.
Tiptronic is automatically deactivated if the selector paddles are not operated for some time and the
selector lever is not in the Tiptronic gate.

NOTICE
When accelerating, the gearbox automatically shifts up to the next gear shortly before the maximum
permitted engine speed is reached.
When shifting down a gear manually, the gearbox will not change gear until the engine can no longer
be overrevved.
Driving with DSG® dual clutch gearbox
The gearbox changes the forward gears up and down automatically.

Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.
Reduce your speed.
Push the selector lever from position D/S to the right into the Tiptronic gate ⇒ Changing gear using
Tiptronic .
Tap the selector lever to the rear to change down gear.
OR: shift down a gear using the paddles on the steering wheel ⇒ Changing gear using Tiptronic .
Stopping and pulling away on an uphill gradient
The steeper the uphill gradient, the lower the gear you will need.
If you wish to stop the vehicle or pull away when driving uphill, you should use the Auto Hold
function ⇒ Electronic parking brake .
When you stop the vehicle on an uphill gradient with a selected position, the vehicle must always be
prevented from rolling by depressing the brake pedal or by applying the electronic parking brake. Do
not release the brake pedal or switch off the electronic parking brake until you are about to pull
away.
Coasting with DSG® dual clutch gearbox
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with an
anticipatory driving style. The engine no longer brakes the vehicle – the vehicle can roll for a longer
distance. The function is available only in the selector lever position D and at speeds of
approximately 40 – 130 km/h (25 mph – 80 mph).
Initiating coasting
Select the Eco driving profile in the driving profile selection menu ⇒ Driving profile selection and
4MOTION Active Control .
Take your foot off the accelerator. The engine will be disengaged and run at idling speed. The vehicle
rolls without the braking effect of the engine.
If the speed falls below 130 km/h (80 mph).
Depress the accelerator briefly.
Cancelling coasting mode
Depress the brake pedal forcefully.
OR: depress the accelerator or brake pedal briefly.
OR: pull a paddle towards the steering wheel.
OR: press the selector lever to the Tiptronic position.
OR: change the driving profile from Eco.

Fig. 108 Removing the cover of the gearshift gate and manually releasing the selector lever lock.

Fig. 109 Unlocking the selector lever lock manually.
Engine does not start
The indicator lamp lights up green.
Brake pedal was not depressed, e.g. when trying to engage another position with the selector lever.
To select a position, press the brake pedal ⇒ Notes on driving .
Also see Electronic parking brake ⇒ Electronic parking brake .
Driving off is prevented by the lock button
The indicator lamp flashes green.
The lock button in the selector lever is not engaged.
Engage the selector lever lock.
Driving off is prevented by the selector lever lock
The indicator lamp flashes green. An information text is additionally displayed.
In rare cases, the selector lever lock may not engage in vehicles with a DSG® dual clutch gearbox.
The drive is then deactivated to prevent the vehicle from accidentally pulling away.
Depress the foot brake and then release it again.

Distance from vehicle ahead too close
The warning lamp lights up red.
Brake request by ACC ⇒ Adaptive Cruise Control (ACC) .
The brake pedal was not depressed or not fully depressed.
Brake immediately.
Gearbox overheated
The indicator lamp lights up yellow.
A signal tone may also be given. A text message may also be shown on the instrument cluster
display.
The DSG® dual clutch gearbox can become too hot, for example, if the vehicle pulls off regularly,
during long periods at crawling speed, or in stop-and-go traffic.
Do not drive on!
Allow the gearbox to cool down in selector lever position P⇒ .
Do not drive on if the indicator lamp does not go out.
Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.
Releasing the selector lever lock manually
If the power fails in the vehicle (for example if the 12-volt vehicle battery is flat) and the vehicle has
to be towed, the selector lever lock must be released manually. Seek expert assistance for this.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate:
Switch on the electronic parking brake. If the electronic parking brake cannot be switched on, the
vehicle will have to be prevented from rolling away using other means.
Switch off the ignition.
Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 108 .
Pull the cover up and over the selector lever ⇒ .
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
Releasing the selector lever lock manually:
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 108 .
Press the lock button on the front of the selector lever and move the selector lever into position N.

After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 109 .
Press the lock button on the front of the selector lever and move the selector lever into position N.
After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever
positions have a light background. The DSG® dual clutch gearbox is running in an emergency
programme. The vehicle can still be driven in the emergency programme, but only at reduced speed
and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear.
In all cases, you should have the DSG® dual clutch gearbox checked by a qualified workshop
immediately.
Vehicle does not move even though position is engaged
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly.
Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.

WARNING
Never move the selector lever out of the position P if the electronic parking brake is not switched on.
Otherwise the vehicle could move unexpectedly if it is stopped on an uphill or downhill gradient,
which could lead to accidents and serious injuries.

NOTICE
If the vehicle rolls for an extended period or at high speed with the engine switched off and the
selector lever in the position N, the DSG® dual clutch gearbox will be damaged, e.g. when being
towed.

NOTICE
If the display indicates that the gearbox is overheating for the first time, the vehicle must either be
parked safely or driven faster than 20 km/h (12 mph).

If the text message and signal tone are repeated approximately every 10 seconds, park the vehicle
safely as soon as possible and switch the engine off. Allow the gearbox to cool down.
Do not drive on until the signal tone stops in order to avoid damage to the gearbox. You should not
pull away or drive the vehicle at very low speeds while the gearbox is overheated.
Downhill speed control
The downhill speed control system helps when braking and travelling downhill in vehicles with a
DSG® dual clutch gearbox ⇒ . The downhill speed control uses the braking power of the engine.
The DSG® dual clutch gearbox selects the best gear depending on the steepness of the gradient and
the current speed. The selector lever must be in position D/S. The downhill speed control is not
active in Tiptronic mode.
As the downhill speed control can shift down only as far as third gear, it may be necessary to activate
the Tiptronic mode when driving down particularly steep inclines. When in Tiptronic mode, select
second or first gear manually in order to make use of the braking effect of the engine and to relieve
the load on the brakes.
The start/stop system is automatically deactivated as long as downhill speed control is active.
Activating downhill speed control automatically:
If the downhill gradient is greater than approximately 6%.
AND: if the selector lever is in position D/S.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is switched off: if the
vehicle speed is less than approximately 80 km/h (50 mph) or the brake pedal is depressed.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored speed
is exceeded.
Deactivating downhill speed control automatically:
If the downhill gradient becomes less steep.
OR: if the gearbox shifts up a gear because the engine speed is higher than approximately 4,500 rpm.
Or additionally if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored
speed can be maintained.

WARNING
The intelligent downhill speed control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by pull-away
assist systems tempt you into taking any safety risks when driving.
Unintentional vehicle movements can cause serious injury.
The downhill speed control cannot replace the full concentration of the driver.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.