oil change VOLKSWAGEN T-ROC 2021 Owner´s Manual

First read and observe the introductoryinformation and safety warnings⇒Introduction 
Settings can be made in the Service menu1) depending on the vehicle equipment.
Opening the Service menu
To open the Service menu, select the Range information profile and press and hold the OK button on
the multifunction steering wheel for around four seconds. You can now navigate in the menu in the
usual way using the buttons on the multifunction steering wheel.
Resetting the service interval display
Select the Service menu and follow the instructions on the instrument cluster display.
Resetting oil change service
Select the Reset oil service menu and follow the instructions on the instrument cluster display.
Resetting driving data
Select the Reset trip menu and follow the instructions on the instrument cluster display to reset the
desired value.
Engine code
Select the Engine code menu. The engine codes are now shown on the instrument cluster display.
Setting the time
Select the Time menu and set the correct time with the arrow buttons or .
1) Only in vehicles with an Active Info Display.
Driving data display (multifunction display)
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The driving data display (multifunction display) shows a variety of travel and fuel consumption data.
Switching between displays
Vehicles without multifunction steering wheel:
Press the rocker switch on the wiper lever ⇒ Operating using the wiper lever .
Vehicles with multifunction steering wheel:
Press the or button ⇒ Operating using the multifunction steering wheel .
Switching between memories
Press the button on the wiper lever, or press the button on the multifunction
steering wheel.
Since start memory

Fig. 18 Coolant temperature gauge in the Active Info Display.
First read and observe the introductory information and safety warnings⇒Introduction 
Cold area. The engine has not yet reached operating temperature. Avoid high engine revs and
heavy engine loads until the engine is warm.
Normal area.
Warning area. The temperature may also rise to the hot area when the engine is working hard,
especially at high ambient temperatures.
Coolant
The indicator lamp lights up and the central warning lamp flashes red.
The coolant level is not correct or there is a fault in the coolant system.
Do not drive on!
Stop the vehicle, switch off the engine and allow it to cool down.
Check the coolant level ⇒ Coolant .
Seek expert assistance if the warning lamp does not go out although the coolant level is adequate.
Service interval display

Fig. 19 In the instrument cluster display: display example for a due service event (illustration).
First read and observe the introductory information and safety warnings⇒Introduction 
The service event displays are shown on the instrument cluster ⇒ Fig. 19  and in the Infotainment
system.
Versions and displays can vary as different versions of the instrument cluster and Infotainment
system are available.
In vehicles with fixed oil change service, services take place at predefined service intervals.

In vehicles with flexible oil change service, the service intervals are calculated on an individual basis.
Technical progress has made it possible to considerably reduce servicing requirements. An oil change
service must only be carried out when required by the vehicle. The individual conditions in which the
vehicle is used and the driver's personal driving style are taken into account. The service reminder is
displayed 30 days before the service is due. The distance is rounded to the nearest 100 km and the
remaining time is rounded to full days.
Service alert
If a service or inspection is due soon, a service alert will appear the next time the ignition is switched
on.
The number of kilometres or amount of time shown correspond to the maximum number of
kilometres or maximum time that can still be driven before the next service.
Service event
In the event of a due service or a due inspection, a signal tone will be given when the ignition is
switched on and the spanner symbol will be displayed for several seconds on the instrument
cluster display. One of the following displays will also appear ⇒ Fig. 19 :
Inspection now!
Oil service now!
Oil service and inspection now!
Checking service schedules
You can access the current scheduled service information when the ignition is switched on, the
engine is not running, and the vehicle is stationary:
Accessing the service schedule in the Infotainment system.
Press the button or function button.
Press the Vehicle and function buttons ⇒ Infotainment system controls and displays .
Select the Service menu option to display the service information.
Vehicles with analogue instrument cluster.
Press and hold the button in the instrument cluster ⇒ Instrument cluster  until the text Service
appears in the display.
Release the button. The current scheduled service will be shown in the display.
Vehicles with digital instrument cluster.
Information on the scheduled service can be accessed only via the Service menu ⇒ Service menu .
Resetting the service interval display

If the service or the inspection was not performed by a Volkswagen dealership, the display can be
reset as follows:
Vehicles with analogue instrument cluster.
Switch off the ignition.
Press and hold the button in the instrument cluster ⇒ Instrument cluster .
Switch on the ignition again.
Release the button when one of the following messages appears on the instrument cluster
display: Reset oil service? or Reset inspection?.
Press the button on the instrument cluster ⇒ Instrument cluster  to confirm.
Vehicles with digital instrument cluster.
The service interval display can be reset only via the Service menu ⇒ Service menu .
Do not reset the service interval display between service intervals otherwise incorrect data will be
shown.
If the oil change service was manually reset, the service interval display then also changes to a fixed
service interval in vehicles with flexible oil change service.

The service message will disappear after a few seconds when the engine is running, or when the
button on the wiper lever or the button on the multifunction steering wheel is pressed
⇒ Operating the instrument cluster .

If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible service, the
system cannot calculate the time at which the next service is due. The information shown in the
service interval display may therefore be incorrect. In this case, please observe the maximum
permissible service intervals ⇒ Service .
Operating the instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating using the wiper lever 
⇒ Operating using the multifunction steering wheel 
⇒ Button for driver assist systems 
Some menu options can be accessed only when the vehicle is stationary.

Key to ⇒ Fig. 23 :
Display areas.
Arrow buttons for changing to the lap timer.
Opening the performance monitor
Press the MENU button or function button on the Infotainment system.
Touch the Vehicle function button.
Touch the Selection function button.
Touch the Sport function button.
If you would like to switch between the performance monitor and the lap timer ⇒ Lap timer , touch
one of the arrow buttons on the left and right above the instruments ⇒ Fig. 23  ②.
Selecting instruments and setting units
The display can show a maximum of three instruments at the same time. Each instrument can be
selected for each display area ⇒ Fig. 23  ① (left, middle, right).
To change between instruments, swipe vertically over the display. The currently selected instrument
will then disappear and a new instrument will appear.
The units can be adjusted for some instruments in the Infotainment system ⇒ Vehicle settings
menu .
The following instruments can be displayed:
Charge pressure display: the charge pressure display ⇒ Fig. 23  ① (left) shows the pressure in the
charge air system between the turbocharger and engine (in the unit bar). The further to the right the
needle on the scale, the higher the engine power output.
Accelerometer (G-meter): the accelerometer (G-meter) ⇒ Fig. 23  ① (centre) shows the
acceleration value in the centre (in the unit g). The red marking in the grid-type area shows the
acceleration level and the direction of the acting force (in the opposite direction according to
physical laws). If you drive to the left, for example, the red marking will move in the right area of the
instrument (and vice versa). If you accelerate, the red marking will move down. If you brake, the red
marking will move up. The level of acceleration is indicated by the position of the red marking which
moves outwards. If the acceleration increases, the red marking will move away from the centre area.
Power display: the power display ⇒ Fig. 23  ① (right) shows the current engine power output as a
digital value and on the surrounding scale (in kW).
Coolant temperature display: the needle may move further in a clockwise direction under high
engine loads and with high outside temperatures. This is no cause for concern unless the
indicator lamp in the instrument cluster display is lit up or flashing ⇒ Coolant temperature display .
Oil temperature display: the needle is in the middle area under normal driving conditions. If the
needle is in the bottom left area, this means that the engine has not yet reached its operating
temperature. Avoid excessively high speeds and acceleration when the engine has not yet reached

⇒ Mechanically adjusting the front seat 
⇒ Folding the front passenger seat backrest forwards 
The following section describes the options for adjusting the front seats. Always ensure that you
adjust the correct sitting position ⇒ Sitting position .

WARNING
Always adjust the front seats to their correct position before any journey and ensure that all
passengers have fastened their seat belts.
Push the front passenger seat as far back as possible.
Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the
steering wheel. Adjust the driver seat by moving it forwards or backwards so that you are able to
press the pedals to the floor with your knees still slightly angled and the distance to the dash panel
in the knee area is at least 10 cm. If your build makes it impossible to fulfil this requirement, you
must contact a qualified workshop so they can make any necessary modifications.
Never travel with the backrest tilted far back. The further back the backrest is tilted, the greater the
risk of injury caused by incorrect seat belt routing or an incorrect sitting position.
Never travel with the backrest tilted far forwards. When a front airbag is triggered, it could force the
seat backrest backwards and injure vehicle occupants on the rear seats.
Adopt and maintain the greatest possible distance from the steering wheel and dash panel.
You should always sit upright with your back against the seat backrest with the front seats properly
adjusted. Do not position any body part too close to where the airbags are fitted.
The risk of serious injury is increased for passengers on the rear seat if they are not sitting upright
because the seat belts are incorrectly positioned.

WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
The seats must be adjusted only when the vehicle is stationary, or else the seat could change
position unexpectedly while the vehicle is in motion, leading to a loss of control of the vehicle.
Furthermore, an incorrect seating position is adopted while adjusting the seat.
Adjust the height and tilt of the seat or move it forwards and backwards only when the area around
the seat is clear.
The adjustment range of the seats must not be restricted by any items.
Adjust the tilt angle of the rear seats or move them forwards and backwards only when the area
around the seats is clear.
The adjustment and locking areas of the seats must not be soiled.

WARNING
New brake pads will not have the optimal braking effect when first fitted.
New brake pads cannot generate the full braking effect during the first 300 km and must first be run
in. A reduced braking effect can be increased by applying more pressure to the brake pedal.
In order to reduce the risk of accidents, serious injuries and the loss of control over the vehicle, you
must drive particularly carefully when driving with new brake pads.
Never drive too close to other vehicles during the run-in time for the new brake pads and never
create a driving situation that will place a heavy load on the brakes.

WARNING
Overheated brakes reduce the braking effect and considerably increase the braking distance.
When driving downhill, the brakes are placed under particular strain and become hot very quickly.
Before driving down a long, steep gradient, reduce speed and change to a lower gear (with manual
gearboxes or in Tiptronic mode with the automatic gearbox). This will make use of the engine
braking effect and relieve the load on the brakes.
Non-standard or damaged front spoilers could restrict the airflow to the brakes and cause them to
overheat.

WARNING
Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking
distances.
Carefully apply the brakes to test them.
Always dry brakes and clean off any coating of ice and salt with a few cautious applications of the
brake when visibility, weather, road and traffic conditions permit.

WARNING
Driving without the brake servo can considerably increase the braking distance and thus cause
accidents and serious injuries.
Never switch the engine or ignition off while the vehicle is in motion.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system.

System fault
Clean the radar sensors or remove stickers or accessories from the radar sensors, mirrors and
bumper ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible.
The system is not responding as expected
The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also residue
from cleaning agents or coatings ⇒ Caring for and cleaning the vehicle exterior .
The prerequisites for system operation must be met ⇒ System limits .
The radar sensors are covered by water.
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints can
restrict the function of the system or cause faults.
Tinting foils have been retrofitted on the side windows.
Parking and manoeuvring
Parking
Stopping and parking the vehicle
The actions should be carried out only in the given order:
Stop the vehicle on a suitable surface ⇒ .
Depress and hold the brake pedal until the engine has stopped.
Switch on the electronic parking brake ⇒ Electronic parking brake . The electronic parking brake is
switched on when the indicator lamp in the button ⇒ Fig. 125  lights up yellow and the indicator
lamp in the instrument cluster display lights up red.
On vehicles with a manual gearbox, either fully depress or disengage the clutch.
With an automatic gearbox, move the selector lever to position P.
Switch off the engine and take your foot off the brake pedal.
Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
With a manual gearbox, select first gear for flat ground and uphill gradients, or reverse gear for
downhill gradients, and then release the clutch.
Please ensure that all occupants, in particular children, leave the vehicle.

Fig. 184 On the instrument cluster display: the bonnet is open or has not been closed properly.
A symbol in the instrument cluster display ⇒ Fig. 184  indicates if the bonnet is open or is not closed
properly.
Do not drive on! If necessary, lift the bonnet and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
Failure to observe warnings can cause your vehicle to break down in traffic, which can lead to
accidents and serious injuries.
ver ignore any warnings.


The symbol can differ depending on the version of the instrument cluster.
Service fluids and consumables
All service fluids and consumables, e.g. tyres, coolant and vehicle batteries, are being constantly
developed. The same applies to toothed belts, engine oils and spark plugs for combustion engines,
for example. For this reason, service fluids and consumables should be replaced at a qualified
workshop. Volkswagen dealerships always have the latest information about any changes.

WARNING
Unsuitable service fluids and consumables, and the incorrect use of these fluids and consumables,
can cause accidents, serious injuries, burns or poisoning.
e kept in their original sealed container.

Engine oils are constantly being developed and improved. Volkswagen dealerships always have the
latest information about any changes. Volkswagen therefore recommends having engine oil changes
done by a Volkswagen dealership.
Information for warning and indicator lamps lit up can be found in the troubleshooting at the end of
the chapter ⇒ Troubleshooting .

WARNING
Incorrect handling of engine oil can cause serious burns and other injuries.


original container. This also applies to used oil until it is
disposed of.
may then drink the engine oil.
skin. Skin that has been in contact with engine oil
should be washed thoroughly with water and soap.
allow the engine to cool down.

Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Engine oil standards
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If possible, use only Volkswagen-approved engine oil ⇒ . To comply with the requirements of the
flexible oil change service, use only approved flexible service engine oil that complies with the
corresponding VW standard.
Since the quality of fuels can vary greatly between individual markets, this must be taken into
account when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore unsuitable
for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!