service VOLKSWAGEN TIGUAN 2009 Repair Manual

Engines Engine oil specification
All gasoline engines VW 502 00, VW 503 00, VW 504 00

At the time this Manual was printed, the engine oils available in the U.S. that meet these Volkswagen standards are “synthetic” oils. This does not mean, however, that any “synthetic” engine oil will meet Volkswagen standards. Always use an approved oil that expressly complies with the Volkswagen oil quality standard that applies to your vehicle's engine.
General recommendations:
If “synthetic” oil that meets the applicable Volkswagen oil quality standard with viscosity grade SAE 5W-40 or SAE 5W-30 is not available in your area, be sure to use a viscosity grade suitable for the climate, season, and operating conditions that exist where the vehicle is used. Make sure the oil meets the quality standard listed in
Engine oils are constantly being improved. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are always up-to-date regarding new developments and changes. Volkswagen therefore recommends that you have the engine oil changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
NOTICE
x If you need to add oil and there is none available that meets the Volkswagen oil quality standard your engine requires, you may add a total of no more than 1/2 quart (0.5 liter) of a high-quality “synthetic” oil that meets ACEA A3 specifications and has a viscosity grade of SAE 5W-40 or SAE 5W-30.
x Use only a high quality engine oil that expressly complies with the Volkswagen oil quality standard specified for your vehicle's engine. Using any other oil can cause serious engine damage that will not be covered by any Volkswagen Limited Warranty.
x Do not mix any lubricants or other additives into the engine oil. Doing so can cause engine damage! Damage caused by these kinds of additives are not covered by any Volkswagen Limited Warranty.
Engine oil capacities

NOTICE
x Do not start the engine if the engine oil level is above range (A). Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the catalytic converter and engine can be damaged!
x When changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage.
The engine oil level should never be above range (A). Otherwise oil can be drawn in by the crankcase ventilation system and enter the atmosphere via the exhaust system.
Engine oil consumption

Changing oil at regular intervals is very important because the lubricating properties of oil decrease gradually during normal vehicle use. If you are not sure when to have the oil changed, ask your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Sometimes, engine oil should be changed more often than specified for normal use. Change oil more frequently if you often drive short distances, in dusty areas or in stop-and-go traffic, or if you use your vehicle where temperatures stay below freezing for long periods.
Volkswagen recommends that you have your oil and oil filter changed by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility ⇒ . They have the required expertise and special tools and will dispose of the old oil properly.
Detergent additives in the oil will make fresh oil look dark after the engine has been running a short time. This is normal and no reason to change engine oil more often.
WARNING
If you must change the engine oil yourself, be sure to take the following precautions:
x Always wear eye protection.
x To reduce the risk of burns from hot engine oil, let the engine cool down completely before beginning.
x When removing the oil drain plug with your fingers, stay as far away as possible. Always keep your forearm parallel to the ground to help prevent hot oil from running down your arm.
x Drain the oil into a container designed for this purpose, one large enough to hold at least the total amount of oil in your engine.
x To reduce the risk of poisoning, never drain the oil into empty food or beverage containers that might mislead someone into drinking from them.
x Engine oil is poisonous and must be stored out of the reach of children.
x Continuous contact with used engine oil is harmful to your skin. Always protect your skin by washing thoroughly with soap and water.
Before changing the oil, first make sure you know where you can properly dispose of the old oil.
Dispose of the old oil an environmentally-responsible manner. Never dump the old oil on garden soil, in wooded areas, in the street, into streams, rivers, or bodies of water, or down sewage drains.
Recycle used oil by taking it to a collection facility for used engine oil in your area, or contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Volkswagen recommends that you always have your oil and oil filter changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. They have the required expertise and special tools and will dispose of the old oil properly.

Flashes
Temperature gauge needle
⇒ fig. 171
Possible cause Proper response
(B) Normal range Engine coolant level too low.
Check the engine coolant level after the engine has cooled down and add engine coolant if low If the engine coolant level is correct or the problem continues after adding coolant, do not drive any farther. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. These instructions apply only when the coolant temperature stays in the normal range. Stop immediately if the needle goes into the red warning zone (C).
– Engine coolant system malfunction.

Adding engine coolant
x Always protect face, hands and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Carefully unscrew the cap ⇒ .
x Add only new engine coolant according to Volkswagen specifications (⇒ Engine coolant
specifications) ⇒ .
x The engine coolant level must be inside the marks on the side of the reservoir ⇒ fig. 172. Do not
fill above the top edge of the filling range! ⇒ 
x Screw the lid tightly.
x Even in an emergency, do not use any other kind of coolant additive if engine coolant meeting
Volkswagen specifications (⇒ Engine coolant specifications) is unavailable! Instead, add distilled
water only ⇒ . As soon as possible, have the correct coolant ratio restored using engine coolant
that meets Volkswagen specifications ⇒  Engine coolant specifications.
WARNING
Hot steam and hot engine coolant can cause serious burns.
x Never open the hood if you see steam or coolant escaping from the engine compartment. Always wait until you no longer see or hear steam or coolant escaping from the engine.
x Always let the engine cool down completely before carefully opening the hood. Hot components will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Apply the electronic parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter button
– Always keep children and others away from the engine compartment and never leave them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot parts of the engine or exhaust system can cause a fire. Under some conditions, the ethylene glycol in engine coolant can catch fire.
NOTICE
x Use distilled water only when adding coolant! All other types of water contain chemical compounds that can cause extensive corrosion damage to the engine. This can even lead to engine failure. If you have added non-distilled water, take the vehicle immediately to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to have the coolant system drained, flushed, and refilled completely with the proper coolant.

x Refill engine coolant only up to the top edge of the marked fill range ⇒ fig. 172. Excess engine coolant may forced out of the engine cooling system when it gets hot and cause damage.
x In the case of significant engine coolant loss, refill engine coolant only when the engine is completely cooled down. Significant engine coolant loss is a sign of leaks in the cooling system. Have the engine cooling system checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the engine may be damaged!
x When changing or topping off operating fluids, make sure that you pour the fluids into the correct reservoirs. Serious malfunctions and engine damage can result if you pour operating fluids into the wrong reservoir.

Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and
unlock it again ⇒  Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
x When the engine is started, the power supply to the 12 Volt sockets is temporarily interrupted.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the engine is not running, but the ignition is switched on or the parking lights are left on for a long time when parked.
Battery disconnection in an accident with airbag deployment
In vehicles with a battery in the luggage compartment, the electrical connection to the battery is disconnected automatically in a collision with airbag deployment. This helps to prevent a short-circuit.
What drains the battery?
x Long periods when the engine is not running, especially when the ignition is on.
x Using electrical systems or devices when the engine is switched off.
x Leaving the vehicle unlocked for several days when not in use.
x The selector lever is left for a long period of time in any position other than (P) when the ignition is
switched off ⇒  Automatic transmission: Selector lever.
WARNING
Failure to use the proper battery with proper mounting and connections may cause short circuits, fires, and serious personal injuries.
x Always use only maintenance-free or cycle-free, leakproof batteries with the same specifications and dimensions as the original equipment battery. Specifications are listed on the battery housing.
WARNING
When the vehicle battery is charged, it produces highly explosive hydrogen gas.
x Charge vehicle batteries only in well-ventilated areas.
x Never charge a frozen or thawed battery. A dead battery can freeze at temperatures around +32 °F (0 °C).
x You must replace the vehicle battery if it was frozen.
x Incorrectly connected cables can cause a short-circuit. First connect the positive cable (+) and then the negative cable (-).

Windshield wiper squeak and grab can be reduced by filling the windshield washer fluid tank with a wiper fluid containing wax-removing agents. Make sure to maintain the proper mixing ratio when
refilling the washer fluid tank. Grease-removing cleaning agents cannot remove wax residue ⇒ .
Special cleaners or cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility.
All-season Windscreen Clear G 052 164 A2 or equivalent. Mixing ratio in winter to -0.4 °F (-18 °C) about 1:2 (1 part concentrate to 2 parts water), otherwise mixing ratio 1:4 in windshield washer reservoir.
Window cleaning cloths / chamois G 052 522 A1 or equivalent for all windows and outside mirrors.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield wiper nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
x Antennas installed on the insides of windows can be damaged by abrasive objects or by corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the windshield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents or other chemicals.

Changing wiper blades
x Lift the wiper arm(s) away from the windshield.
x Press and hold the release button ⇒ fig. 176 (1) and pull off the wiper blade in the direction of the arrow.
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow until it latches.
x Carefully fold the wiper arm back down onto the windshield.
Changing the rear window wiper blade
x Lift the wiper arm away from the rear window.
x Rotate the wiper blade 90°.
x Support the wiper arm with one hand.
x Pull the release on bracket in the direction of the arrow ⇒ fig. 177 (1). This may require a moderate force.
x Fold back the wiper blade in the direction of the arrow (2) this will create a gap between the wiper arm and the latch (3) (magnifying glass).
x Pull the wiper blade to the direction of the vehicle outside (direction of arrow) (4).
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow (4) until it latches.
x Support the wiper arm with one hand.
x Slide the release in the opposite direction of the arrow (3) in order to secure the wiper blade.
x Carefully fold the wiper arm back down onto the window.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield and the rear window.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Waxing and polishing vehicle paint

protection and damage electrical components, among other things. In addition, water could enter
directly into the vehicle interior through the plenum chamber ⇒ .
Never use a power washer to clean the engine compartment ⇒ .
If the engine compartment is extremely dirty, have it cleaned professionally by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Plenum chamber
The plenum chamber is located in the engine compartment between windshield and engine, under a perforated cover. Outside air is taken into the vehicle interior from the plenum chamber via the climate control system.
Regularly remove leaves and other loose objects from the plenum chamber cover by hand or with a vacuum cleaner.
WARNING
Injuries, scalding, electric shock, accidents and fire hazards can occur while working on the engine or in the engine compartment!
x Before working in the engine compartment, be sure to familiarize yourself with the
necessary procedures and generally accepted safety precautions ⇒Working in the engine compartment.
x Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Spraying or pouring water (e.g. with power washer) into the plenum chamber can cause severe damage to the vehicle.
Wash the engine compartment only in special wash bays so that the oily dirt and fuel residue that are washed off the vehicle will not enter the sewage system. In some areas it illegal to wash the engine compartment anywhere other than at such specified locations.