off VOLKSWAGEN TIGUAN 2010 User Guide

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmitters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons ⇒ fig. 22 or the power locking buttons ⇒  Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 23 Mechanical key.

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Open a door once. – Press the power locking button 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off and on again OR: Remove the remote control vehicle from the ignition. – Open a door once. – Lock the vehicle with the remote control vehicle key.

If the remote control vehicle key buttons ⇒  Vehicle key set or one of the power locking buttons
⇒Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 27 Remote control vehicle key with panic button.

The vehicle is unlocked if you push the 0 button while the vehicle is standing still. Depending on the
settings in the Convenience submenu ⇒  Convenience sub-menu, it may also be unlocked when you switch off the ignition and open a door from inside the vehicle (Auto unlock). On vehicles with automatic transmission, it may also be unlocked when the selector lever is in Park (P) and the ignition is switched off.
Unlocking or locking the vehicle with Keyless Access

Fig. 29 Ranges of the Keyless Access with push button start.

Fig. 30 Keyless Access with push button start: Sensor 1 for unlocking on the inside of the front door handles. Sensor for locking 2 on the outside of the door handles.

x Keyless Go: Start the engine and drive. just have to press the starter button and a valid remote control vehicle key must be inside the vehicle.
x Keyless Exit: Locking the vehicle via the door handle of the driver or front passenger door (2).
The power locks and the closing system work like the standard unlocking and locking system. Only the way that the systems are operated is different.
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.
If the vehicle was unlocked and within the next few seconds no door or the rear hatch has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface (1).
x Open the door.
Closing and locking doors (Keyless Exit)
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (2) once. The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch
If the vehicle is locked and if a valid vehicle key is within range ⇒ fig. 29 of the rear hatch, it unlocks automatically when opened.
x Open and close the rear hatch as you would a standard rear hatch
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x by pressing a button on the deactivated key.
x by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within range.
x by starting the engine with the starter button on the center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for about 30 minutes.
The door handle sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The rear hatch is opened.

If a door is not closed properly, the red warning light  lights up in the instrument cluster display showing an open door.
Depending on your vehicle's equipment and options, a symbol may be displayed in the instrument cluster instead of the warning light. The symbol will still be displayed even after the ignition is switched off. The Premium instrument cluster display goes out about 15 seconds after the vehicle has been locked.
Child safety lock

Fig. 31 In the left rear door: Child safety lock A deactivated, B activated.

Fig. 32 In the right rear door: Child safety lock A deactivated, B activated.

Switches in the driver door
Key to fig. 36:
(1) For the windows in the front doors.
(2) For the windows in the rear doors.
(3) Safety switch.
Opening or closing windows

Function Action
Opening: Press the switch.
Closing: Pull the switch.
Stopping automatic window movement: Press/pull the switch again.
_ The safety switch (3) deactivates the power windows in the rear doors. The yellow indicator light in the switch lights up when activated.

The power windows operate only when the ignition is switched on.
You can still use the power windows for several minutes after the ignition is switched off as long as the driver or front passenger door has not been opened. When the vehicle key has been removed from the ignition and the driver door has been opened, the power windows cannot be opened or closed.
A separate button for controlling the window is located in the front passenger door.
Power windows – features

Convenience closing
The convenience closing feature lets you close the windows and the power sunroof as follows:
x On vehicles with Keyless Access, using the door handle sensors ⇒  Power locking system.
x From inside the vehicle, pull up and hold the switch for the driver window until all windows and the
sunroof are closed ⇒  Power locking system.
Convenience closing first closes the windows and then the power sunroof. All turn signals blink once to confirm that the windows and power sunroof are closed.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power windows for several minutes after the ignition is switched off as long as the driver or front passenger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection, will not work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away.
Power window pinch protection

The power sunroof only works when the ignition is on. You can still open or close the power sunroof for several minutes after you switch off the ignition, as long as the driver or front passenger door has not been opened.
All procedures are interrupted as soon as the rotary switch is operated.
The sunshade opens automatically when the power sunroof opens if the shade was previously completely closed or in front of the glass roof. The sunshade remains in the previous position and does not close automatically with the sunroof. The sunshade cannot be closed completely until the power sunroof is closed.
If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious and expensive damage that will not be covered by any Volkswagen Limited Warranty. Special knowledge and tools are required to close the power sunroof if it will not close on its own. To help prevent damage to the sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility help you close and repair the power sunroof.
The comfort position (2) provides sufficient ventilation without loud wind noise.
Opening or closing the power sunshade

Fig. 38 In the headliner: Buttons for sunshade.

You can still use the sunshade for several minutes after the ignition is switched off as long as the driver or passenger door has not been opened.
When the power sunroof is completely open the sunshade is automatically moved to a ventilation position.
When the power sunroof is in the tilt position the sunshade will also open a small gap.
When the power sunroof is open, the power sunshade can only be closed up to the front edge of the glass roof.
Power sunroof – convenience closing feature

WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
x Always make sure that no one is in the way of the power sunroof when it is closing.
x Always take all vehicle keys with you when leaving the vehicle.
x Never leave children or persons requiring assistance unattended in the vehicle, especially if they have access to the remote control vehicle key. Unsupervised use of the remote control vehicle key can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
x The sunroof can still be opened or closed for a short period after the ignition has been switched off, as long as the driver or passenger door is not opened.
WARNING
Closing the sunroof without pinch protection can cause severe injuries.
x Always be careful when closing the sunroof.
x Always make sure that no one is in the way when overriding pinch protection to close the sunroof.
x Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame, thereby causing injury.
If the sunroof malfunctions or pinch protection does not operate properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.