Head light VOLKSWAGEN TIGUAN 2011 Owner's Manual

Polishing
Polish your vehicle if the paint has lost its shine and the gloss cannot be brought back with wax.
The vehicle must be waxed after polishing if the polish used does not contain wax compounds to seal the paint.
NOTICE
x To help prevent damage, do not use hard wax or polish on matte-finished parts, plastic parts, headlights or rear lights.
x Do not wax or polish your vehicle if it is dirty, or in a sandy or dusty place.
Caring for and cleaning chrome and aluminum parts

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle.(out of range). – Buttons have been pressed too many times.
– Replace battery in the remote control key – Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking support systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range – Change light bulbs – Switch on low beams

WARNING
Improper replacement of burned out headlights and other light bulbs can cause serious personal injury.
x Stop! Always read and heed the WARNINGS before doing any work in the engine
compartment ⇒  Working in the engine compartment. The engine compartment of any motor vehicle is a potentially dangerous area, and work in this area can lead to serious personal injury.
x HID – High Intensity Discharge (Xenon) get power from a high voltage source that can cause severe personal injury and even death if handled improperly.
x H7/H15 bulbs and HID – High Intensity Discharge (Xenon) are under high pressure and can explode if handled improperly.
x Always let a burned out light bulb cool down before replacing it.
x Never replace a light bulb unless you are familiar with all of the necessary procedures. In particular, never remove a headlight unless you know exactly how to carry out the job and have the correct tools and light bulbs.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) lamps and H7/H15 bulbs replaced by a qualified technician.
x Do not touch the glass of light bulbs with your bare hands. Fingerprints left on the bulb evaporate due to the heat when the bulb is switched on and cause the reflector to “cloud”.
x There are sharp edges on and around the headlight housing in the engine compartment and the rear light housing. Wear hand protection if you replace bulbs.
NOTICE
After replacing a headlight bulb or other light bulb, always make sure that the rubber covers or plastic caps have been properly and securely reinstalled to help prevent water from getting into the electrical connections and headlight housing and damaging the electrical system.
Indicator light

WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
NOTICE
Always insert and remove lamps carefully to avoid damage to the vehicle paint or to other parts of the vehicle.
Replacing light bulbs in the Halogen headlight

Fig. 204 In the engine compartment: Cover 1 on the left headlight for the low beam bulb holder 3 and cover 2 for the parking light bulb holder 4, turn signal bulb holder 5 and high beam or daytime running light bulb 6.

Only perform these steps in the specified order:
fig. 204 Low beam headlight Parking light Turn signal High beam headlight or daytime running light
4. Turn the bulb holder (3) B counterclockwise until it stops and remove it toward the rear with the bulb.
Unclip the bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb.
Unclip the parking light bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb. Turn the turn signal bulb holder (5) B counterclockwise until it stops and remove it toward the rear with the bulb.
Turn the bulb (6) B counterclockwise until it stops and remove it toward the rear.
5. If necessary, press the locking mechanism on the bulb holder and pull the bulb straight out of the bulb holder.
6. Replace the burned out light bulb with a new bulb of the same type.
7. Reinsert the bulb holder (3) B into the headlight and turn it clockwise until it stops.
Reinsert the bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the turn signal bulb holder (5) B into the headlight and turn it clockwise until it stop. Insert the parking light bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the bulb (6) B into the headlight and turn it clockwise until it stops.
8.
Install the cover (1) A on the back of the headlight (retainer vertical) and turn it clockwise until it stops.
Install the rubber cover (2) A.

The illustrations show the left headlight assembly from the rear. The right headlight assembly is the mirror image of the left headlight assembly.
Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Replacing light bulbs in the HID-High Intensity Discharge (Xenon)
headlight

Fig. 205 In the engine compartment: Cover 1 on the left headlight for the turn signal bulb holder 2 and the cornering light bulb holder 3.

Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Replacing light bulbs in the front bumper

Fig. 206 In right front bumper: Removing light assembly.

Fig. 207 Replacing light bulb in headlight.

Please carry out each step only in the order specified:
3. Remove the screw (1) using the flat blade of the screwdriver in the vehicle tool kit
4. Remove the headlight.
5. Release the connector ⇒ fig. 207 (1) and disconnect it.
6. Turn the bulb holder (2) counterclockwise in the direction of the arrow until it stops and remove it toward the rear with the bulb.
7. Replace the burned out light bulb with a new bulb of the same type.
8. Insert the bulb holder into the headlight assembly and turn it clockwise until it stops.
9. Connect the connector (1) on the bulb holder (2). You must hear the connector click into place.
10. Insert the headlight.
11. Tighten the screw ⇒ fig. 206 (1) with the screwdriver.
12. Install cover in the bumper ⇒ fig. 206.

Replacing light bulbs in the rear hatch

Fig. 208 In the rear hatch: Removing the cover and the bulb holder.

Before removing the jumper cables
1. Switch off the headlights (if they are on).
2. In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected.
Removing jumper cables
With the engine running, remove the jumper cables in reverse order to the way they were connected.
1. Disconnect the black (-) cable from the vehicle with the dead battery.
2. Disconnect the black (–) cable from the other vehicle (vehicle with the good battery).
3. Disconnect the red (+) cable from the other vehicle (vehicle with the good battery).
4. Disconnect the red (+) cable from the vehicle with the dead battery.
5. Close the battery cover as the case may be.
WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒  12 Volt vehicle battery.
x Always wear proper eye protection. Never lean over the vehicle batteries.
x Attach the jumper cables in the correct order: first the positive cable, then the negative cable.
x Never connect the negative cable from the vehicle providing starting assistance to parts of the fuel system or to the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Check the battery acid level indicator window on the vehicle battery. Use a flashlight, never a match, cigarette lighter, or other open flame. If you cannot see the color of the window clearly, or if it is light yellow or colorless, do not jump-start the vehicle. Get expert assistance.
x Avoid electrostatic discharge in the vicinity of the vehicle battery. Sparks may cause the hydrogen gas escaping from the vehicle battery to ignite.
x Never jump-start a vehicle with a battery that is damaged or frozen or that was frozen and has thawed. The battery can explode. Replace the battery instead.
x Always follow the instructions of the jumper cable manufacturer.
x Always make sure that the battery providing starting assistance has the same voltage as the dead battery (12 V) and about the same capacity (see battery label).
x Batteries give off explosive hydrogen gas. Always keep fire, sparks, open flame and smoking materials away from batteries.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery. The hydrogen gas from the battery is explosive.
x Never short out the battery terminals by connecting the positive (+) and negative (–) terminals with each other.

Abbreviations
Abbreviation Meaning
5S manual 5-speed manual transmission
6S automatic 6-speed automatic transmission
6S manual 6-speed manual transmission
ABS Anti-lock Brake System
AFS Adaptive Front Lighting System
AKI Anti-Knock Index
ANSI American National Standards Institute
ASL Automatic Shift Lock
ASR Anti-Slip Regulation
ATA Anti-Theft Alarm system
BAS Brake Assist System
ccm Cubic centimeter unit of volume for specifying engine displacement
CCS Cruise control
CID Cubic inch displacement, unit of volume for specifying engine displacement
cm Centimeter – metric unit of measure for length
CO2 Carbon dioxide
DIN Deutsches Institut für Normung (German Institute for Standardization)
DRL Daytime running lights
EDL Electronic Differential Lock
EDR Event Data Recorder
EN European Norm
EPC Engine control (Electronic Power Control)
ESC Electronic Stability Control
g/mi (g/km) Generated carbon monoxide amount in grams per mile (kilometer) driven
GAWR Gross Axle Weight Rating
GVWR Gross Vehicle Weight Rating
HID High Intensity Discharge headlights (HID)
hp Horsepower, unit used to rate engine power
kg Kilogram – metric unit for weight
kN Kilonewton, a measure of force
kp Kilopond, a measure of force
kW Kilowatt, engine rating
LED Light Emitting Diode
m Meter – metric unit of measure for length