service VOLKSWAGEN TIGUAN 2014 1.G User Guide

WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
x Always make sure that no one is in the way of the power sunroof when it is closing.
x Always take all vehicle keys with you when leaving the vehicle.
x Never leave children or persons requiring assistance unattended in the vehicle, especially if they have access to the remote control vehicle key. Unsupervised use of the remote control vehicle key can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
x The sunroof can still be opened or closed for a short period after the ignition has been switched off, as long as the driver or passenger door is not opened.
WARNING
Closing the sunroof without pinch protection can cause severe injuries.
x Always be careful when closing the sunroof.
x Always make sure that no one is in the way when overriding pinch protection to close the sunroof.
x Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame, thereby causing injury.
If the sunroof malfunctions or pinch protection does not operate properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

WARNING
Always adjust seat, safety belts and head restraints properly before driving and make sure that all passengers are properly restrained.
x Push the passenger seat as far back as possible. Always be sure that there are at least 10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
x Always adjust the driver's seat and the steering wheel so that there are at least 10 inches (25 cm) between your breastbone and the steering wheel.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee area must be at least 4 inches (10 cm).
x If these requirements cannot be met for physical reasons, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment is available.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can cause serious injuries to the hands, arms, and head if the driver airbag inflates.
x Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help protect you in a collision.
x Never drive with backrests reclined or tilted back farther than necessary to drive comfortably. The farther back the backrests are tilted, the greater the risk of injury caused by incorrect positioning of the safety belts and improper seating position.
x Never drive with the front seat passenger backrest tilted forward. If the front airbag deploys, the front backrest can be forced backward and injure passengers on the rear seat.
x Sit as far back as possible from the steering wheel and the instrument panel.
x Always sit upright with your back against the backrest with the front seats properly adjusted. Never lean against or place any part of your body too close to the area where the airbags are located.
x Rear seat passengers who are not properly seated and restrained are more likely to be seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
x Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and you could lose control of the vehicle. In addition, you will not be in the correct seating position while adjusting the seats.
x Adjust the front seat height, angle and longitudinal direction only if the seat adjustment area is clear.
x The adjustment of the front seats must not be restricted by things in the footwell in front or behind the seats.

NOTICE
x To help prevent damage to electrical and other parts in the seat, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
x Liquids, sharp objects and things that do not let the heat in the seat escape into the air, including, for example, a child restraint, a blanket or seat covers on the seat can damage seat heating.
x If you smell an odor, immediately shut off seat heating and have it checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Never install leather upholstery on a vehicle with seat heating that originally had cloth upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth upholstery is replaced with leather upholstery.
Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.
Memory seat

Fig. 54 Memory buttons on the outer side of the driver seat.

Storing passenger side outside mirror settings for backing up
x Apply the electronic parking brake.
x Shift the transmission into Neutral (N).
x Switch the ignition on.
x Briefly press the desired memory button 1 , 2 or 3 on the driver door.
x Shift the transmission into Reverse (R).
x Adjust the passenger outside mirror to provide good visibility of the curb, for example.
x The adjusted mirror position is automatically stored and assigned to the vehicle key used to unlock the vehicle. The preselected position will be recalled when the key assigned to that mirror adjustment position is used again.
The passenger-side outside mirror automatically adjusts back from the position stored for backing up
when the vehicle moves forward at about 10 mph (15 km/h) or more or when the rotary knob ⇒ fig. 96 is rotated from (R) into a different position.
Recalling settings for driver seat and outside mirrors
x Briefly press the appropriate memory button when the vehicle is not moving, the ignition is switched off, and the driver door is open.
x OR: If the ignition is switched on and the driver door is closed, press and hold the appropriate memory button until the stored position is reached.
x The passenger-side outside mirror automatically adjusts back from the position stored for backing up when the vehicle moves forward at about 10 mph (15 km/h) or more or when the rotary knob is rotated from (R) into a different position.
Assigning driver seat and outside mirror settings to a vehicle key
The memory function of all vehicle keys is disabled when the vehicle is first delivered from the factory.
To enable vehicle key memory feature:
x Unlock the driver door.
x Press and hold a memory button until memory position is reached.
x Press and hold the unlock button 0 on the vehicle key and then press the desired memory button at the same time within about 3 seconds. A chime sounds to confirm activation.
To disable remote control vehicle key memory function:
x Press and hold the SET button.
x Press and hold the unlock button 0 on the remote control vehicle key within about 10 seconds. A chime sounds to confirm deactivation.
Assigning settings to an additional vehicle key
x Follow the instructions ⇒ Assigning driver seat and outside mirror settings to a vehicle key to assign the driver seat and outside mirror settings to the vehicle key.
x Unlock the vehicle with the same vehicle key.
x Adjust driver seat and outside mirrors.
x Lock the vehicle with locking button 1 in the vehicle key to store the settings.
Once the settings are stored, the driver seat and the outside mirrors move to the stored positions whenever the vehicle is unlocked with the vehicle key open button 0 and the driver door is opened. If 2 people use the vehicle, each of them should always use the key in which his or her personal settings have been stored.
Initializing the memory seats
The memory system must be initialized by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop in certain situations, for instance, if a new driver seat is installed.

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are damaged, have the belts replaced immediately with the correct replacement belts approved by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible damage. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the function of the inertia reel.
Warning light

Fig. 57 Warning light in the instrument cluster.

If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot where it does not come in direct contact with your body. Have the safety belt untwisted immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger safety belt have a switchable locking feature for child restraints in addition to the emergency locking feature. Whenever a child restraint is installed with a safety belt, the safety belt must be locked so that the safety belt webbing cannot unreel. The switchable locking feature lets you lock the belt so that a child restraint can be properly installed and, for example, so that it can't tip to the side when the vehicle goes around a
corner ⇒ Child safety and child restraints.
To see whether a safety belt is lockable, pull the safety belt all the way out of the safety belt retractor. You should then hear a “clicking” sound as the belt winds back into the retractor reel. Test the switchable locking feature by pulling on the belt. When the switchable locking feature is active, you should no longer be able to pull the belt out of the retractor.
The locking feature must be deactivated when a vehicle occupant uses the safety belt.
WARNING
Improper use and care of safety belts increases the risk of severe personal injury or death.
x Regularly check safety belts and related parts for damage.
x Damaged safety belts must be replaced; they cannot be repaired.
x Always keep safety belts clean.
x Never catch, damage or chafe safety belt webbing on sharp edges.
x Always keep objects and liquids away from the belt buckle and buckle opening.
Fastening and unfastening safety belts

Fig. 63 Inserting the buckle tongue into the belt buckle.

Expectant mothers must always wear the lap portion of the safety belt as low as possible across the pelvis and below the rounding of the abdomen – throughout the pregnancy. The safety belt must lie
flat against the body to avoid pressure against the abdomen ⇒ fig. 66.
Adjusting safety belt height
The safety belt position can be adjusted using the following features:
x Safety belt height adjusters for the front seats.
x Front seats with height adjustment.
WARNING
Improperly positioned safety belts can cause serious personal injury in an accident or a sudden braking maneuver.
x Always make sure that all vehicle occupants are correctly restrained and stay in a correct seating position whenever the vehicle is being used.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are correctly positioned on the body.
x A loose-fitting safety belt can cause serious injuries by shifting its position on your body from the strong bones to more vulnerable soft tissue and cause serious injury.
x The shoulder belt portion of the safety belt must be positioned over the middle of the occupant's shoulder and never across the neck or throat.
x The safety belt must lie flat and snug on the occupant's upper body.
x Never wear the shoulder part of the safety belt under your arm or otherwise out of position.
x The lap portion of the safety belt must be positioned as low as possible across the pelvis and never over the abdomen. Make sure the belt lies flat and snug against the pelvis. Pull on the safety belt to tighten if necessary.
x Expectant mothers must always wear the lap portion of the safety belt as low as possible across the pelvis and below the rounding of the abdomen.
x Do not twist the belt when attaching it. If you cannot untwist a twisted safety belt, wear it anyway, but make sure the twisted part is not in contact with your body. Have the problem corrected right away by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Never hold the safety belt away from your body with your hand.
x Never wear belts over rigid or breakable objects, such as eye glasses, pens or keys.
x Never modify the position of the belt using comfort clips, loops or similar devices.

x If you have a physical impairment or condition that prevents you from sitting properly on the seat with the safety belt properly fastened, special modifications to your vehicle may be necessary.
x Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications to your vehicle.

WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal injury and death by preventing a belt pretensioner from activating when needed or by causing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system yourself. We strongly recommend that you have any work on the safety belt system performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
They have the necessary technical information, training, and special equipment ⇒ Parts, accessories, repairs and modifications.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause serious personal injuries if they are not properly handled when they or the vehicles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag modules and undeployed safety belt pretensioners, at a licensed facility that has the knowledge and experience to properly dispose of the vehicle and its safety belt and airbag systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

Lights up Possible cause Proper response


Left or right turn signal.
Check the turn signals on the vehicle and the trailer. The indicator light blinks twice as fast if a turn signal is not working on the vehicle or the trailer.
 Daytime running lights (DRL) on. $2,
 High beams switched on or headlight flashers in use.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop the engine, turn on the emergency flashers, and use other warning devices to warn approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon” bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then appear in the MFI. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service facility to check the headlights.

WARNING
Daytime running lights and parking lights are not bright enough to let you see ahead or be seen by others when it is dark.
x Always switch on the low-beam headlights at dusk or when it is dark and whenever the weather is bad or visibility is poor.
x Never use the daytime running lights to see where you are going. They are not bright enough and will not let you see far enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-beam headlights at dusk or when it is dark.
x The taillights do not come on with the daytime running lights. Unless the taillights are on, a vehicle cannot be seen by others in bad weather, at dusk, or when it is dark.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Lights and vision features