lock VOLKSWAGEN TIGUAN 2015 Owner´s Manual

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle.(out of range). – Buttons have been pressed too many times.
– Replace battery in the remote control key – Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking support systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range – Change light bulbs – Switch on low beams

Manually unlocking and locking the driver door

Fig. 182 Door handle on driver door: Concealed lock cylinder.

Manually locking the passenger doors

Fig. 183 On the front side of the right rear door: Emergency lock, covered by a rubber seal.

Fig. 184 On the front side of the right rear door: Manual vehicle locking with the key bit in the vehicle key.

Opening the rear hatch from inside the luggage compartment

Fig. 185 View from luggage compartment: Emergency unlocking rear hatch with the remote control vehicle key.

Emergency release for the selector lever lock

Fig. 186 Removing the selector gate cover.

Fig. 187 Releasing the selector lever lock.

WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise, get expert assistance.
x Always switch the engine off, apply the electronic parking brake, and shift the transmission into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or similar things.
x If you are towing a trailer, always unhitch it from your vehicle before starting to change the wheel. Always apply the trailer brakes firmly and make sure the trailer cannot move unintentionally.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System (TPMS) ⇒  Tire Pressure Monitoring System (TPMS).
Preparations for changing a wheel

6. Have all passengers exit and go to a safe place, such as behind a guard rail.
7. Block the diagonally opposite wheel with chocks from vehicle tool kit or other suitable things.
8. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly.
9. If the luggage compartment is loaded: Remove the luggage.
10. Raise and secure the luggage compartment floor.
11. If applicable: Remove the Fender Premium Audio subwoofer ⇒  Removing Fender Premium Audio subwoofer.
12. Unscrew the fastening screw with washer counterclockwise and remove.
13. Take the compact spare wheel out of the luggage compartment.
14. If applicable: Take off the wheel covers ⇒  Wheel trim.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Wheel bolts

Fig. 195 Changing a wheel: Loosening wheel bolts.

Removing the wheel
x Review the checklist ⇒  Preparations for changing a wheel.
x Loosen the wheel bolts ⇒  Wheel bolts.
x Lift the vehicle ⇒  Lifting the vehicle with the vehicle jack.
x Completely unscrew and remove the previously loosened wheel bolts using the hexagonal socket
in the screwdriver handle ⇒ fig. 198. Place the wheel bolts on a clean surface.
x Remove the wheel.
Installing a spare tire or a compact spare wheel
If the tire is a unidirectional tire, be sure to install it in the proper rolling direction ⇒  Unidirectional tires.
x Place the spare tire or compact spare into place on the vehicle.
x Screw in all wheel bolts clockwise and tighten them slightly using the hexagonal socket in the screwdriver handle.
x Lower the vehicle with the jack.
x Use the lug wrench to firmly tighten all wheel bolts (turn clockwise) ⇒ . Do not tighten them in sequence! Tighten any wheel bolt to begin, then tighten the wheel bolt diagonally opposite the first bolt, and so forth.
x Install the wheel bolt caps, center wheel hubcap, or wheel cover, if any ⇒  Wheel trim.
WARNING
Wheel bolts that are tightened or installed improperly can come loose, causing loss of vehicle control, a crash, and serious personal injury.
x Always keep wheel bolts and threads in the wheel hub clean and free of oil and grease. The wheel bolts must turn easily and must be tightened with the right torque.
x Use the hexagonal socket in the screwdriver handle only to turn the wheel bolts when they are loose, never to loosen them or tighten them firmly.
WARNING
Improper use of a compact spare wheel can cause loss of vehicle control, a crash or other accident, and serious personal injury.
x Never use a compact spare tire if it is damaged or worn down to the wear indicators.
x Never drive faster than 50 mph (80 km/h) with a compact spare wheel. Avoid full-throttle acceleration, heavy braking, and fast cornering!
x Never drive more than 125 miles (200 km) with a compact spare wheel that is installed on the front axle (drive axle).
x Replace the compact spare with a normal wheel and tire as soon as possible. compact spare wheels are designed for brief use only.
After changing a wheel

Only perform these steps in the specified order:
fig. 204 Low beam headlight Parking light Turn signal High beam headlight or daytime running light
4. Turn the bulb holder (3) B counterclockwise until it stops and remove it toward the rear with the bulb.
Unclip the bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb.
Unclip the parking light bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb. Turn the turn signal bulb holder (5) B counterclockwise until it stops and remove it toward the rear with the bulb.
Turn the bulb (6) B counterclockwise until it stops and remove it toward the rear.
5. If necessary, press the locking mechanism on the bulb holder and pull the bulb straight out of the bulb holder.
6. Replace the burned out light bulb with a new bulb of the same type.
7. Reinsert the bulb holder (3) B into the headlight and turn it clockwise until it stops.
Reinsert the bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the turn signal bulb holder (5) B into the headlight and turn it clockwise until it stop. Insert the parking light bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the bulb (6) B into the headlight and turn it clockwise until it stops.
8.
Install the cover (1) A on the back of the headlight (retainer vertical) and turn it clockwise until it stops.
Install the rubber cover (2) A.

The illustrations show the left headlight assembly from the rear. The right headlight assembly is the mirror image of the left headlight assembly.
Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Please carry out each step only in the order specified:
3. Remove the screw (1) using the flat blade of the screwdriver in the vehicle tool kit
4. Remove the headlight.
5. Release the connector ⇒ fig. 207 (1) and disconnect it.
6. Turn the bulb holder (2) counterclockwise in the direction of the arrow until it stops and remove it toward the rear with the bulb.
7. Replace the burned out light bulb with a new bulb of the same type.
8. Insert the bulb holder into the headlight assembly and turn it clockwise until it stops.
9. Connect the connector (1) on the bulb holder (2). You must hear the connector click into place.
10. Insert the headlight.
11. Tighten the screw ⇒ fig. 206 (1) with the screwdriver.
12. Install cover in the bumper ⇒ fig. 206.

Replacing light bulbs in the rear hatch

Fig. 208 In the rear hatch: Removing the cover and the bulb holder.