check engine VOLKSWAGEN TIGUAN 2017 Owner´s Manual

The seat cushions and backrests can be heated electrically when the ignition is switched on.
Operating the seat heating
•Press the button or in the control panel in order to switch the seat heating to
the highest setting.
•Press the or button until the desired setting is reached.
•To switch the seat heating off, press the button or repeatedly until the LEDs go
out.
If the ignition is turned on again within around 10 minutes, the most recent driver seat temperature
setting is automatically activated.
When is it not advisable to switch on the seat heating?
Do not switch on the seat heating if one of the following conditions applies:
•The seat is not occupied.
•The seat is fitted with a protective cover.
•A child seat is installed on the seat.
•The seat cushion is damp or wet.
•The temperature in the vehicle interior or the outside temperature is above +25°C (77°F).
To save fuel, only switch on the seat heating for as long as necessary.
Steering wheel heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steering wheel heating works when the engine is running.
Switching steering wheel heating on and off automatically via the
Infotainment system
•m/k/a995MKManual air conditioning system: press the button on the
Infotainment system and touch the Vehicle and function buttons.
•m/k/a995MKClimatronic: press the button on the control panel.
•Touch the function button to switch the steering wheel heating on and off.
Switching the steering wheel heating on or off together with the seat
heating (only in vehicles with Climatronic)
•Press the button on the control panel.
Anyone experiencing reduced sensitivity to pain or temperature due to medication,
paralysis or chronic illness (e.g. diabetes) could sustain burns on the back, buttocks and
legs when using the seat heating. These burns may take a long time to heal or may never
heal fully. Please consult a doctor if you have questions about your own state of health.
•Anyone experiencing reduced sensitivity to pain or temperature should never use the
seat heating.
WARNING
Wet upholstery can cause a fault in the seat heating and increase the risk of burns.
•Ensure that the seat cushion is dry before the seat heating is used.
•Do not sit on the seat when wearing damp or wet clothing.
•Do not set any damp or wet objects or items of clothing on the seat.
•Do not spill any liquids on the seat.
WARNING
•To avoid damaging the heating elements, do not kneel on the seat or apply sharp
pressure at a single point on the seat cushion and backrest.
•Liquids, sharp objects and insulating materials, such as a protective cover or child
seat, may damage the seat heating.
•If the system starts to produce an odour, switch off the seat heating immediately and
have it checked by a qualified workshop.
NOTICE

Why does the cooling system switch off automatically or cannot be
switched on?
•The engine is not running.
•The blower is switched off.
•The air conditioning system fuse has blown.
•The ambient temperature is lower than approximately +3°C (+38°F).
•The air conditioning compressor of the cooling system has been temporarily switched off
because the engine coolant temperature is too high.
•There is a vehicle fault. The air conditioning system should be checked by a qualified workshop.
Settings for optimal road visibility
•Keep the air intake in front of the windscreen free from ice, snow or leaves to improve the
heating and cooling performance and prevent condensation on the windows ⇒ Vehicle care.
•Do not cover the air vents in the rear of the luggage compartment to allow air to flow through
the vehicle from the front to the rear.
•The maximum heating output and the fastest window defrosting results are achieved when the
coolant has reached its operating temperature.
Recommended settings for the heating and fresh air system or manual air
conditioning system
•Switch off air recirculation mode.
•Set blower to setting or .
•Set the temperature selector to the middle position.
•Open and position all vents on the dash panel.
•Turn the air distribution regulator to the desired position.
•Manual air conditioning system: press the button on the control panel to switch the
cooling system on.
Recommended Climatronic setup
•Press the button.
•Set the temperature to +22°C (+72°F).
•Open and position the vents on the dash panel.
Air Care Climatronic
The allergen filter of Air Care Climatronic can additionally reduce the amount of pollutants and also
allergens that enter the vehicle interior.
The filters must be changed regularly to avoid impairing the performance of the air conditioning
system. If the vehicle is frequently used in severely polluted air, the filter must be replaced between
service events.
•Press the button on the control panel.
•Touch the Air Care function button.
•Touch the Active function button to switch the Air Care function on or off.
Dust and pollen filter
The dust and pollen filter must be replaced regularly to prevent impaired performance of the manual
air conditioning system. If the vehicle is frequently used in severely polluted air, the filter must be
replaced between service events.
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak.
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation. If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and auxiliary ventilation on and off
⇒ Programming the auxiliary heater and auxiliary ventilation
⇒ Remote control

The auxiliary heater runs on for a short time after it is switched off manually or automatically so that
the remaining fuel in the system can be burnt off.
When the vehicle is at a standstill, the auxiliary heater can be activated up to three times in
succession for the maximum operating duration.
Operating noises can be heard if the auxiliary heater is switched on.
The 12-volt battery will discharge if the auxiliary heater or ventilation is run several times
over an extended period. Drive the vehicle for an appropriate distance in order to recharge the 12-
volt vehicle battery.
When parked on an incline, the fuel gauge indication (just above the reserve quantity) may
be inaccurate and lead to functional restrictions of the auxiliary heater.
The auxiliary heater may switch on automatically as a supplementary heating measure when
the engine is started at temperatures below +5°C (+41°F). The supplementary heating function is
switched off again automatically after a short time.
Programming the auxiliary heater and auxiliary ventilation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the Auxiliary heater menu
The auxiliary heater is programmed in the Infotainment system.
m/k/a997MK Manual air conditioning system
•Press the button on the Infotainment system.
•Touch the Vehicle and function buttons.
m/k/a997MK Climatronic
•Press the button on the control panel.
•Touch the function button.
Changing the operating mode
•Open the Auxiliary heater menu.
•Touch the Heating or Ventilation function buttons to change the operating mode.
At high outside temperatures, the auxiliary ventilation function supplies fresh air to the vehicle
interior and helps prevent a build-up of heat.
Programming the auxiliary heater
Activation is always for one heating or ventilation period only. The departure time must be activated
for every start.
•Before programming, check that the date and time set in the vehicle are correct ⇒ Vehicle 
settings menu.
•Open the Auxiliary heater menu.
•Press the Adjust button.
•Choose one of the memory locations for a Departure time.
•Touch the Activate function button.
m/k/a995MKManual air conditioning system: the programmed departure time determines
the time at which the auxiliary heater or ventilation should switch off. The point at which the heating
or ventilation process starts is determined depending on the programmed operating period.
m/k/a995MK Climatronic: on the basis of the programmed departure time, the vehicle
automatically calculates the start time for heating or ventilation to the currently set temperature
depending on the outside temperature.
•Touch the Running time function button under Adjust to set the auxiliary heater
running time after the heater is switched on with the immediate heat button or using the
remote control.

situations should be avoided that create a heavy load on the brakes, e.g. when driving up close to
the vehicle ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the
vehicle is operated and the way in which the vehicle is driven. If the vehicle is used for regular
urban trips, short journeys, and is driven with a sporty driving style, the brake pads must be
regularly checked by a qualified workshop.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winter). The brakes must be dried as quickly as possible by careful braking at higher
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of
this action ⇒.
Any salt layer accumulating on the discs and pads will delay the braking effect and increase the
braking distance. If the brakes on the vehicle have not been applied for a long time on roads that
have been gritted with salt, the layer of salt must be reduced through careful braking ⇒.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of
inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at
all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking
strongly several times from high speed. Please ensure that no following vehicle and no other road
user is put at risk as a result of this action ⇒.
Brake servo
The brake servo will only function when the engine is running and reinforces the pressure applied
by the driver on the brake pedal.
If the brake servo is not functioning or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒.
Driving with worn brake pads or with a faulty brake system can cause accidents and
serious injuries.
•If the warning lamp lights up either alone or together with a text message in the
instrument cluster display, go to a qualified workshop immediately to have the brake
pads checked and the worn brake pads replaced.
WARNING
New brake pads will not have the optimal braking effect when first fitted.
•New brake pads cannot generate the full braking effect during the first 300 km (186
miles) and must first be run in. A reduced braking effect can be increased by applying
more pressure to the brake pedal.
•You must drive particularly carefully when driving with new brake pads in order to
reduce the risk of accidents, serious injuries and loss of control of the vehicle.
•Never drive too close to other vehicles when running in new brake pads, and never
create a driving situation that will place a heavy load on the brakes.
WARNING
Overheated brakes reduce the braking effect and considerably increase the braking
distance.
•When driving downhill the brakes are placed under particular strain and become hot
very quickly.
•Before driving down a long, steep gradient, reduce speed and change to a lower gear
(with manual gearboxes or in Tiptronic mode with the DSG dual clutch gearbox). This
will make use of the engine braking effect and relieve the load on the brakes.
•Non-standard or damaged front spoilers could restrict the airflow to the brakes and
cause them to overheat.
WARNING

If the front brake pads are tested, the rear brake pads should be tested at the same time.
Regularly check the thickness of the brake pads through the openings in the rims or from the
underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Driving with a loaded vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
For good vehicle handling when driving a loaded vehicle, please observe the following:
•Stow all items of luggage securely ⇒ Stowing luggage and loads.
•Accelerate particularly cautiously and carefully.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
•If applicable, observe the information concerning the roof carrier ⇒ Roof carrier.
•If applicable, observe the information about driving with a trailer ⇒ Trailer towing.
Driving with an open boot lid
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving with an open boot lid is particularly dangerous. All objects and the open boot lid must be
secured properly. Take the appropriate measures to reduce the amount of poisonous exhaust
fumes that could enter into the vehicle.
Wet brakes or brakes coated with ice or road salt react more slowly and require longer
braking distances.
•Carefully apply the brakes to test them.
•Always dry brakes and clean off any coating of ice and salt with a few cautious
applications of the brake when visibility, weather, road and traffic conditions permit.
WARNING
Driving without the brake servo can considerably increase the braking distance and thus
cause accidents and serious injuries.
•Never switch the engine or ignition off while the vehicle is in motion.
•If the brake servo does not function or the vehicle is being towed, the brake pedal will
have to be depressed more forcefully as the braking distance will be increased due to
the lack of assistance for the brake system.
WARNING
Moving loads can severely impair the vehicle's stability and driving safety which could
cause accidents and severe injuries.
•Secure objects properly to prevent them from sliding.
•Use suitable straps when securing heavy objects.
•Engage the rear seat backrests and the adjustable rear bench seat securely.
WARNING

Driving through water on roads
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Please follow these rules to help prevent damage to your vehicle when driving through water, for
example if the road is flooded:
•Check the depth of the water before driving through it. The water level must be no higher than
the lower edge of the vehicle body ⇒.
•Do not drive faster than walking speed.
•Never stop the vehicle, reverse or switch off the engine while in water.
•Oncoming vehicles will create waves that could increase the water level for your vehicle to such
an extent that it is not safe to drive through the water.
•Always deactivate the start/stop system manually when driving through water ⇒ Start/stop 
system .
Driving with an unlocked or open boot lid can cause serious injuries.
•Always drive with the boot lid closed.
•Always stow all items in the luggage compartment securely. Loose objects can fall out
of the luggage compartment and injure other road users.
•Always drive carefully and ensure that you think ahead.
•Avoid any abrupt or sudden driving and braking manoeuvres as this could cause the
open boot lid to move unpredictably.
•Any objects protruding from the luggage compartment must be marked to ensure that
they are visible to other road users. Comply with legal regulations.
•If items protrude out of the luggage compartment, never use the boot lid to wedge
them into place or hold them in position.
•If you drive with the boot lid open, you must remove any racks and luggage from the
boot lid.
WARNING
Poisonous exhaust fumes could enter the vehicle interior if the boot lid is open. This could
result in loss of consciousness, carbon monoxide poisoning, serious injury and
accidents.
•You should always drive with the boot lid closed in order to prevent poisonous gases
from entering the vehicle.
•If exceptional circumstances require you to drive with an open boot lid, you must do
the following to reduce the amount of poisonous exhaust fumes that could enter into
the vehicle:
- Close all windows and the glass roof.
- Switch off the air recirculation mode of the heating and fresh air system or
switch off the air conditioning system.
- Open all vents in the dash panel.
- Switch the blowers for the heating and fresh air system, or for the air
conditioning system, to the highest setting.
WARNING
The vehicle height, and possibly the length, are different when the boot lid is open.
NOTICE

Warning lights and text messages are shown on the instrument cluster display. These warnings
may be accompanied by acoustic signals.
Front brake pads worn. Go to a qualified workshop immediately. All brake pads should be
checked and renewed as necessary.
Malfunction in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distance). This is indicated by the warning lamp and in
some cases by a text message. Go to the nearest qualified workshop immediately to have the fault
corrected. Drive at low speed when doing this and anticipate much longer braking distances and an
increase in the pressure required on the pedal.
Starting and stopping the engine
Introduction
This chapter contains information on the followingsubjects:
⇒ Ignition lock
⇒ Starter button
⇒ Starting the engine
⇒ Stopping the engine
⇒ Electronic immobiliser
⇒ Troubleshooting
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to
start the engine instead ⇒ Jump starting.
Ignition lock
Switching the engine off while the vehicle is moving makes it more difficult to stop the
vehicle. This can lead to loss of control of the vehicle and to accidents and severe injuries.
•Braking and steering support systems, the airbag system, the belt tensioners and other
items of safety equipment in the vehicle are only active when the engine is running.
•Never switch the engine or ignition off while the vehicle is in motion.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the
engine.
•Never start or run the engine in unventilated or closed rooms. The exhaust fumes
contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide
can cause people to lose consciousness. It can also cause death.
•Never start or run the engine if oil, fuel or any other highly flammable fluids are under
or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
•Never leave the vehicle unattended with the engine running, particularly if a gear or
position has been selected. The vehicle could move suddenly or something
unexpected may happen that may cause damage, fire and serious injuries.
•Never use a start booster. Start boosters may explode and cause the engine to
suddenly run at high revs.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt
fuel.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converters, heat shields or particulate filter.
WARNING

First read and observe the introductoryinformation and safety warnings⇒
Introduction
Warning and indicator lamps in the instrument cluster
Warning and indicator lamps light up
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Risk of engine overheating. The engine speed will be automatically
restricted. The engine speed is shown on the instrument cluster display. The engine speed control
is lifted when the engine is no longer in a critical temperature range and the foot is taken off the
accelerator. and Engine speed limitation is initiated due to a fault in the engine
management system. Make sure that you do not exceed the displayed engine speed. The engine
should be checked by a qualified workshop as soon as possible.Exhaust system fault. Have
the engine checked by a qualified workshop.Particulate filter has become saturated with
soot. Drive in fourth gear (manual gearbox) or in selector lever position D (DSG dual clutch
gearbox) at a speed of at least 70 km/h (44 mph) for approximately 15 minutes. Observe the valid
speed limits. Go to the nearest qualified workshop if the indicator lamp still does not go out.
m/k/a997MKVehicles with diesel engine
Indicator lamps flash.
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Engine management system has detected misfiring, which damages the
catalytic converter. Reduce speed immediately and drive carefully to the nearest qualified
workshop. Have the engine checked.
Unauthorised vehicle keys
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
•m/k/a995MKVehicles with a DSG dual clutch gearbox: press the lock button in the
selector lever and release. Pull the vehicle key out of the ignition lock.
•m/k/a995MKVehicles with a manual gearbox: remove the vehicle key from the ignition
lock.
Emergency start function
Use the emergency start function if no valid vehicle key is detected in the vehicle interior. A
corresponding display will appear in the instrument cluster. This could be the case, for example, if
the button cell in the vehicle key is weak or discharged:
•Depress and hold the brake pedal.
•Hold the vehicle key to the right of the steering column trim directly after pressing the starter
button ⇒ Fig. 120.
•The ignition is switched on automatically, and in some cases the engine is started.
Emergency deactivation
If the engine cannot be switched off by pressing the starter button briefly, an emergency switch-off
procedure is required:
•Press the starter button twice within a few seconds or press and hold once.
•The engine switches off automatically ⇒.
Immobiliser malfunction
A message will be displayed in the instrument cluster if an unauthorised vehicle key is used or there
is a fault in the system. The engine cannot be started. Use an authorised vehicle key or seek expert
assistance.
Start/stop system
Fig. 121 In the lower part of the centre console: button for the start/stop system.
The start/stop system automatically switches the engine off when the vehicle is coming to a stop
and when stationary. When required, the engine restarts automatically.
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Switching on start/stop
The function is automatically activated every time the ignition is switched on. The instrument cluster
display will show information about the current status.
Vehicles with DSG dual clutch gearbox may be equipped with a start/stop system with engine-off
coasting function. The engine-off coasting function is deactivated and activated together with the
start/stop system.
Further information regarding start/stop mode is available in the Infotainment system ⇒ Operation 
and display in the Infotainment system. This information also applies to coasting.
Indicator lamps
If the indicator lamp is lit, the start/stop system is available and automatic engine stop is active.
If the indicator lamp is lit, the start/stop system is not available or the start/stop system has
started the engine automatically. Check whether all technical requirements have been fulfilled. If
not, ensure that all technical requirements are met ⇒ Important preconditions for automatic engine 
switch-off.
The display on the instrument cluster may show the status of the start/stop system.
In addition, start/stop information on the current status of the start/stop system can be displayed as
required in Infotainment systems with a navigation function. Touch the i in the start/stop
information to obtain further information on the status.
Vehicles with a manual gearbox
•Disengage the gear and release the clutch pedal when the vehicle is coming to a stop, or when
it is stationary. The engine is stopped.
•Depress the clutch pedal to restart the engine.
Vehicles with DSG dual clutch gearbox
•To stop, press and hold the brake pedal. The engine switches off shortly before the vehicle
reaches a complete standstill or when the vehicle is stationary.
•Take your foot off the brake pedal, or depress the accelerator, to restart the engine.
Important preconditions for automatic engine switch-off
•The driver is wearing their seat belt.
•The driver door is closed.
•The bonnet is closed.
•A minimum engine temperature has been reached.
•m/k/a995MKVehicles with Climatronic: the temperature of the vehicle interior is within
the preset temperature range, and the humidity level is not too high.
•The defrost function of the air conditioning system is not switched on.
•The charge level of the 12-volt vehicle battery is sufficient.
•The temperature of the 12-volt vehicle battery is not too low or too high.
•The vehicle is not on a steep incline.
•The windscreen heating is not switched on.
•m/k/a995MKVehicles with DSG dual clutch gearbox: the steering wheel is not turned
too sharply.
•Reverse gear is not engaged.
•The Park Assist system is not active.
•The Off-road or Off-road Individual driving profile is activated.
When the conditions for automatic engine switch-off are only fulfilled when the vehicle is stationary,
the engine can also switch off subsequently, e.g. by switching off the defrost function.
Conditions for an automatic restart
The engine can start automatically under the following conditions:
•If the temperature inside the vehicle substantially increases or decreases.
•If the vehicle rolls on.
•If the electric voltage of the 12-volt vehicle battery drops.
•If the steering wheel is moved.
As a general rule, the engine always starts again automatically when required by the detected
situation and the vehicle.
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DSG dual clutch gearbox
Function of the DSG dual clutch gearbox
Description
The vehicle is equipped with a DSG dual clutch gearbox.
The DSG dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear
automatically. It uses a dual clutch and two gear train halves to enable very fast gear changes with
no loss of torque. The DSG dual clutch gearbox thus combines the performance and economy of a
manual gearbox with the comfort and convenience of a conventional automatic transmission.
Function
When driving, engine power is transferred to the drive axle via the gearbox. In order to change
gears, the power transmission between the engine and the gearbox has to be interrupted. This is
what the clutch is for.
With the DSG dual clutch system with its two gear train halves, the engine power is always
connected to one gear train half when driving. Before a gear change, the next higher or lower gear
is already preselected in the load-free second gear train half. The clutch on the non-driven gear is
closed and the other is opened at the same time. This is what makes very fast gear changes
possible.
Thanks to its design, the DSG dual clutch gearbox is more efficient than an automatic gearbox.
Whereas in an automatic gearbox the torque converter is constantly in use, in the DSG dual clutch
system the clutch can be opened at idling speed, thus saving fuel. Thanks to its efficiency, low
weight and intelligent control system, the DSG dual clutch system usually enables fuel
consumption equal to or lower than a manual gearbox.
However, just like the manual gearbox, the clutch in the DSG dual clutch gearbox is subject to
wear. Regular maintenance is necessary depending on the type of dual clutch gearbox DSG;
further information ⇒ Scope of service. In the event of a fault in one gear train half, the DSG dual
clutch gearbox also allows one gear train half to be deactivated and the journey to be continued
using the other gear train half ⇒ Troubleshooting. If this happens, have the system checked as
soon as possible by a qualified workshop.
DSG dual clutch gearbox: selecting a gear
Fig. 123 Left-hand drive vehicles: selector lever for DSG dual clutch gearbox with lock button
(arrow). The controls are mirrored for right-hand drive vehicles
When the ignition is switched on, the selected position or gearbox programme is displayed in the
instrument cluster display.
Instrument cluster display
Serious damage to the clutch and gearbox can occur if the gear stick on the manual
gearbox is shifted to too low a gear when travelling at high speeds or at high revs. This
also applies if the clutch remains depressed and the gears do not engage.
NOTICE
Please note the following to help avoid damage and premature wear:
•Do not rest your hand on the gear lever when driving. The pressure from your hand is
passed onto the selector forks in the gearbox.
•Ensure that the vehicle has come to a full stop before engaging reverse gear.
•Always fully depress the clutch pedal when changing gear.
•Do not hold the vehicle by riding the clutch on a hill with the engine running.
NOTICE
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