power steering VOLKSWAGEN TIGUAN 2017 Owner´s Manual

drive come with additional OFFROAD driving profiles ⇒ Selecting a driving profile (4MOTION 
Action Control).
The driving profile can be changed when the vehicle is stationary or while driving ⇒. After
selecting a driving profile, the vehicle settings (excluding engine settings) are switched to the new
profile mode immediately. When traffic conditions allow, briefly take your foot off the accelerator to
activate the newly selected driving profile for the engine.
Some settings can be stored in the user accounts of the personalisation function and
therefore change when the user account changes ⇒ Personalisation.
Selecting a driving profile (ONROAD)
Fig. 128 In the lower section of the centre console: driving profile selection button.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Selecting the driving profile
•Switch on the ignition.
•Press the driving profile selection button ⇒ Fig. 128.
•Touch the function button in the Infotainment system to display additional information about
the active driving profile.
•Touch the function button for the required driving profile.
•OR: press the driving profile button ⇒ Fig. 128 again to select the next driving profile.
If the Normal driving profile is selected, the LED in the driving profile selection button will remain
switched off.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
The driving profiles Sport and Eco will also remain selected after the ignition has been switched
off. However, settings for the engine or DSG dual clutch gearbox may switch to the Normal driving
profile when the ignition is switched back on again.
In order to reactivate the sports function, the Sport driving profile must be selected again or the
selector lever of the DSG dual clutch gearbox must be moved to S⇒ DSG dual clutch gearbox.
To reactivate the eco functions, select the Eco driving profile again.
Recommended driving situations for each driving profile
•Eco: switches the vehicle into economical mode and helps the driver to drive the vehicle in a
fuel-efficient manner. Coasting mode is available in the Eco driving profile.
•Comfort: the Comfort driving profile is available only for vehicles with adaptive chassis control
(DCC). The driving profile creates a comfort-based vehicle setup and is suited to poor-quality
sections of road or long motorway journeys, for example.
•Normal: balanced setting, e.g. for everyday use.
•Sport: this setting gives the driver a sporty driving feeling.
•Individual: individual systems can be adjusted to suit personal requirements ⇒ Adjusting the 
driving profile to suit your requirements.
Effects of the driving profiles on the vehicle setup
•Adaptive chassis control (DCC)
•Steering
•Powertrain (engine and gearbox)
•Adaptive cruise control (ACC)
•Dynamic cornering light and dynamic main beam control (Dynamic Light Assist)
•Air conditioning system
Setting a driving mode while the vehicle is in motion can distract you from the road and
cause accidents.
WARNING
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Red and green frames: vehicle outline (mode 2).
Trailer support (mode 3)
In vehicles with a factory-fitted towing bracket, the trailer support function can be used when
approaching a trailer drawbar. The powerful zoom level used in this mode means that obstacles
behind the vehicle appear very late.
Auxiliary lines are shown on the Infotainment system.
Red line: position of the towing bracket.
Green lines: distance to towing bracket. The distance intervals are around 0.1 m in each case.
Orange line: predicted path of the towing bracket, depending on the steering angle.
Crossing traffic (mode 4)
This display representation helps the driver to monitor traffic behind the vehicle and can be used in
situations such as driving out of a garage or narrow exits, for example.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for detection of a parking space:
•Do not exceed a speed of approximately 15 km/h (9 mph).
•Width of the parking space: vehicle width + 0.2 m.
•Distance: position the vehicle approximately one metre from the parking space (mode 2 only).
•Length of the parking space: approx. 8 m (mode 2 only).
The following conditions must be met in order to display a correct image:
•The boot lid is closed.
•The surrounding area has a flat surface.
•Vehicle does not have a heavy load at the rear.
Parking perpendicular to the road (mode 1)
Fig. 155 Infotainment system screen display: parking using the rear view camera system, mode 1.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 155:
Road.
Parking space.
Side limit of the parking space.
Rear limit of the parking space.
Driving into a parking space
•Press the or button before driving past the selected parking space.
•With the rear view camera system switched on and operational, select mode 1 .
•Position the vehicle in front of the parking space ⇒ Fig. 155②.
•Steer so that the yellow lines ③ lead into the parking space . The green and yellow lines
must be aligned with the side limit lines ③.

Notes on tow-starting and towing
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Tow rope, tow bar
It is easier and safer to tow a vehicle with a tow bar. Only use a tow rope if you do not have a tow
bar.
The tow rope should be slightly elastic to reduce the strain on both vehicles. It is advisable to use a
tow rope made of synthetic fibre or similarly elastic material.
Only attach the tow rope or tow bar to the specially provided towing eyes or to the towing bracket.
Vehicles with a factory-fitted towing bracket must only use tow bars that are specially designed
to fit a ball head ⇒ Trailer towing.
Tow-starting
Vehicles should not be tow-started wherever possible. Instead have the vehicle jump-started
⇒ Jump starting or collected by a recovery vehicle.
However, if the vehicle still has to be tow-started:
•Engage second or third gear.
•Keep the clutch pressed down.
•Switch on the ignition and the hazard warning lights.
•Once both vehicles are in motion, release the clutch.
•As soon as the engine starts, press the clutch and put the gear into neutral. This helps to
prevent driving into the towing vehicle.
When should your vehicle not be towed?
•The vehicle gearbox is damaged or does not contain any lubricant.
•The 12-volt vehicle battery is discharged. The steering system is still locked and the electronic
parking brake and electronic steering column lock, if applied, cannot be released.
•The distance to be towed is further than 50 km.
Never tow a vehicle that has no power supply.
•Never remove the vehicle key from the ignition or switch off the ignition using the
starter button during towing. This could cause the mechanical steering column lock
(steering lock) or the electronic steering column lock to engage suddenly. You will no
longer be able to steer the vehicle. This can lead to a loss of control of the vehicle,
accidents and serious injuries.
•If the power supply to the towed vehicle is disconnected, stop towing immediately and
seek expert assistance.
WARNING
If a vehicle is being towed, the vehicle handling and braking effect will change
significantly. Please note the following in order to reduce the risk of an accident or serious
injuries:
•Notes for the driver of the towed vehicle:
- You will need to depress the brake pedal more vigorously than normal as the
brake servo is not working. Always be careful not to drive into the vehicle that is
pulling your vehicle.
- You will need to turn the steering wheel more vigorously as the power-assisted
steering function is not working.
•Notes for the driver of the towing vehicle
- Accelerate carefully and gently.
- Avoid sudden braking and driving manoeuvres.
- Brake earlier than normal by pressing lightly on the brake pedal.
WARNING
•Remove and install the cover and the towing eye carefully so as to avoid damage to the
vehicle, e.g. the paintwork.
•Unburnt fuel can enter the catalytic converter and damage it while the vehicle is being
towed.
NOTICE

•The steering function or the operating clearance of the wheels cannot be ensured after an
accident.
If your own vehicle has to be towed:
•Switch on the ignition.
•Select the neutral position or move the selector lever to N⇒ DSG dual clutch gearbox.
•Do not allow the vehicle to be towed at speeds faster than 50 km/h (30 mph).
•Do not allow the vehicle to be towed further than 50 km.
•Vehicles with a DSG dual clutch gearbox may only be towed by the breakdown truck with the
front wheels raised.
Towing vehicles with four-wheel drive (4MOTION)
Vehicles with four-wheel drive (4MOTION) may be towed with a tow bar or tow rope. If the vehicle
is towed with the rear or front axle raised, the engine must be switched off otherwise the drive train
could be damaged.
Please comply with the following when towing another vehicle:
•Comply with legal regulations.
•Comply with the information on towing contained in the owner's manual for the other vehicle.
The vehicle can only be towed when the electronic parking brake is switched off and, if
applicable, when the electronic steering column lock is released. If the power supply fails or if there
are faults in the electrical system, you may need to use jump leads to start the engine to release the
electronic parking brake and the electronic steering column lock.
Fitting the rear towing eye
Fig. 219 On the right-hand side of the rear bumper: screwed-in towing eye.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The mount for the screw-in towing eye is located behind a cover ⇒ Fig. 219① on the right-hand
side of the rear bumper. In vehicles with a factory-fitted towing bracket there is no mount for the
screw-in towing eye behind the cover. To tow, swivel out or fit and use the ball head ⇒ Trailer 
towing⇒.
Comply with the notes on towing ⇒ Notes on tow-starting and towing.
Fitting the rear towing eye
•Remove the towing eye from the vehicle tool kit in the luggage compartment ⇒ Vehicle toolkit.
•Press at the bottom of the cover ⇒ Fig. 219① (arrow) to release the cover fastener.
•Remove the cover and leave it hanging from the vehicle.
•Insert the lower locking lug in the opening in the bumper and push on the upper area of the
cover until the upper locking lug engages in the bumper.
•If necessary clean the towing eye and place them back in the vehicle tool kit in the luggage
compartment.
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When tow-starting, unburnt fuel can enter the catalytic converter and damage it.
NOTICE
When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers
on the rear window, the rear spoiler or large panels. This could damage the vehicle and
loosen the spoiler.
NOTICE

Fig. 222 Front bumper, right-hand side: screwing in the towing eye.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The towing eye is screwed into a threaded hole behind a cover on the right of the front bumper
⇒ Fig. 221.
The towing eye must always be kept in the vehicle.
Observe the notes on towing ⇒ Notes on tow-starting and towing.
Fitting the towing eye at front
•Remove the towing eye from the vehicle tool kit in the luggage compartment.
•Push the area of the cover pointing towards the vehicle ⇒ Fig. 221 in the direction of the arrow
to release the cover fastener.
•Remove the cover and leave it hanging from the vehicle.
•Turn the towing eye anti-clockwise into the threaded hole and tighten as far as possible
⇒ Fig. 222⇒. Use a suitable object to screw the towing eye fully and securely into the
mounting.
•After you have finished towing, remove the towing eye by unscrewing it with a suitable object
clockwise.
•Insert the lug on the cover on the opening pointing towards the vehicle side in the bumper and
push on the opposite area of the cover until the lug engages in the bumper.
•If necessary clean the towing eye and place them back in the vehicle tool kit in the luggage
compartment.
Driving notes when towing
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Towing requires some experience, especially when using a tow rope. Both drivers should be
familiar with the technique required for towing. Inexperienced drivers should not attempt to tow.
When driving, remember not to pull too hard on the towing vehicle and take care to avoid jerking
movements. When towing on an unpaved road, there is always a risk of overloading and damaging
the anchorage points.
It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard
warning lights are switched on. To do this, operate the turn signal lever in the required direction
while the ignition is switched on. The hazard warning lights will not flash while the turn signal is
being used. The hazard warning lights will start flashing automatically as soon as the turn signal
lever is moved back to the neutral position.
Notes for the driver of the towed vehicle:
•Leave the ignition of the vehicle being towed switched on to prevent the steering wheel from
locking, to enable the electronic parking brake to be switched off, and to ensure that the turn
signals, wipers and washer system can be used.
•As the power assisted steering does not work if the engine is not running, you will need more
strength to steer than you normally would.
•You will need to depress the brake pedal more vigorously than normal as the brake servo is not
working. Do not drive too close to the towing vehicle.
•Read and comply with the information and notes in the owner's manual of the towing vehicle.
Notes for the driver of the towing vehicle:
•Accelerate carefully and gently. Avoid any sudden driving manoeuvres.
•Brake earlier than normal by pressing lightly on the brake pedal.
•Read and comply with any information and notes in the owner's manual of the towed vehicle.
Checking and refilling
In the engine compartment
The towing eye must always be screwed firmly into the mounting. Otherwise, the towing
eye can be ripped out of the mounting when the vehicle is being tow-started or towed.
NOTICE

Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
•From your Volkswagen dealership.
•From your qualified workshop.
•In the electronic repair and workshop information system erWin at https://erwin.volkswagen.de.
Inspection work
Electrics
•12-volt vehicle battery: check and replace if necessary.
•Lighting: check.
•High-voltage components: check.
•Horn: check.
•Headlight setting: check.
•Service interval display: reset.
Engine/gearbox
•Exhaust system: check.
•Gearbox and final drive: check.
•Gas system: check.
•Poly V-belt: check.
•Cooling system: check.
•Engine and components in engine compartment: check.
•Engine oil level: check.
Running gear
•Swivel joints/track rods: check.
•Tyres: check.
•Brake system: check.
•Brake pads/discs: check.
•Brake fluid level: check.
•Boots: check.
•Coupling rod and stabiliser bearings: check.
•Pneumatic suspension: check.
•Breakdown set: check.
•Tyre pressure on all wheels: check.
•Power steering: check.
•Shock absorbers/coil springs: check.
Body
•Roof systems: check.
•Windscreen: check.
•Body: check for corrosion.
•Wiper blades: check.
•Window wiper and washer system: check.
•Door arresters: lubricate.
•Underbody: check.
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents or serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE